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SureStay by Best Western Salt Lake City Downtown

2.0 star property
Hotel with free breakfast, near City Creek Center

Photo gallery for SureStay by Best Western Salt Lake City Downtown

Reception
Exterior
Standard Room, 2 Queen Beds, Non Smoking
Lobby
Standard Room, 2 Queen Beds, Non Smoking | Bathroom

Reviews

6.6 out of 10

Popular amenities

  • Room service
  • 24/7 front desk
  • Pool
  • Housekeeping
The current price is NZ$197
includes taxes & fees
5 July - 6 July

Explore the area

Map
1009 S Main St, Salt Lake City, UT, 84111
  • Salt Palace Convention Center
    ‪4 min drive‬
  • Temple Square
    ‪4 min drive‬
  • Delta Center
    ‪4 min drive‬
  • Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Mini-fridge
TV
Premium bedding
Pillow-top bed
Frette Italian bed sheets
Down duvet
Hydromassage showerhead
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Mini-fridge
TV
Premium bedding
Pillow-top bed
Frette Italian bed sheets
Down duvet
Hydromassage showerhead
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Mini-fridge
TV
Premium bedding
Pillow-top bed
Frette Italian bed sheets
Down duvet
Hydromassage showerhead
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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About the area

Salt Lake City

At SureStay by Best Western Salt Lake City Downtown you'll be within a 20-minute stroll of Smith's Ballpark and Liberty Park. Highlights at this hotel include free buffet breakfast, an outdoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and express check-out. Added amenities include a seasonal outdoor swimming pool, laundry facilities and ski storage. Each morning free breakfast is served. There's also the convenience of limited parking. .Attractions within a 30-minute walk of this Central City hotel include Salt Palace Convention Center and City Creek Center.

What's nearby

  • Salt Palace Convention Center - 4 min drive - 2.5 km
  • Temple Square - 4 min drive - 2.9 km
  • City Creek Center - 4 min drive - 2.9 km
  • Delta Center - 4 min drive - 2.9 km
  • Conference Center - 5 min drive - 3.2 km

Getting around

  • North Temple Bridge/Guadalupe Station - 5 min drive
  • 900 South Station - 9 min walk
  • Salt Lake City International Airport (SLC) - 12 min drive

Restaurants

  • ‪Sonic Drive-In - ‬10 min walk
  • ‪Sushi Burrito - ‬12 min walk
  • ‪SLC Eatery - ‬1 min walk
  • ‪Lucky 13 - ‬11 min walk
  • ‪Tacos Don Rafa - ‬9 min walk

About this property

SureStay by Best Western Salt Lake City Downtown

Hotel with free breakfast, near City Creek Center
Free breakfast is served daily. Public spaces have free WiFi and wired Internet. An outdoor pool, ski storage, and laundry facilities are also featured at the business-friendly SureStay by Best Western Salt Lake City Downtown. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Salt Lake City hotel.

  • 63 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Ski lift tickets
  • Ski equipment storage
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • ATM
  • Smoking in designated areas
SureStay by Best Western Salt Lake City Downtown offers 63 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and an iron/ironing board. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. Cable televisions are provided. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English, Farsi, Hindi, Spanish

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  • Pet-friendly
  • Parking included
  • Free WiFi
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free secured, uncovered self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Outdoor pool
  • Segway rentals/tours
  • Ski passes
  • Ski storage

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Frette Italian sheets
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 20 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Eurocard. Cash is not accepted. 

We should mention

  • The seasonal pool will open on 29 May and close on 02 September.
  • Pool access available from 9:00 AM to 9:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

America's Best Inn Hotel Salt Lake City
America's Best Inn Salt Lake City
City Creek Inn Salt Lake City
City Creek Inn
City Creek Inn Salt Lake Utah
City Creek Inn Suites
Surestay By Best Salt City
SureStay by Best Western Salt Lake City Downtown Hotel
SureStay by Best Western Salt Lake City Downtown Salt Lake City

Frequently asked questions

Is parking available at SureStay by Best Western Salt Lake City Downtown?

Yep, SureStay by Best Western Salt Lake City Downtown has a free self car park. Onsite parking is limited (max 1 space per unit).

How much does it cost to stay at SureStay by Best Western Salt Lake City Downtown?

As of 24 Jun 2025, prices found for a 1-night stay for 2 adults at SureStay by Best Western Salt Lake City Downtown on 5 Jul 2025 start from NZ$196.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay by Best Western Salt Lake City Downtown have a pool?

SureStay by Best Western Salt Lake City Downtown has a seasonal outdoor pool. The pool is open 9:00 AM to 9:00 PM (Seasonal outdoor pool open from May 29 to September 02).

Does SureStay by Best Western Salt Lake City Downtown serve breakfast?

Yep, complimentary buffet breakfast is available daily from 6:30 AM to 9:00 AM.

Is there a free airport shuttle available at SureStay by Best Western Salt Lake City Downtown?

No, SureStay by Best Western Salt Lake City Downtown does not offer an airport shuttle service.

What time are check-in & check-out at SureStay by Best Western Salt Lake City Downtown?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

SureStay by Best Western Salt Lake City Downtown Reviews

Reviews

6.6
Rating 10 - Excellent. 254 out of 1001 reviews
Rating 8 - Good. 238 out of 1001 reviews
Rating 6 - Okay. 181 out of 1001 reviews
Rating 4 - Poor. 136 out of 1001 reviews
Rating 2 - Terrible. 192 out of 1001 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Blaine

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

oscar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Cheryl

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service
The rooms doors were not secure. 3 inch gap on door. The maids came in my room when I had a do not disturb sign hanging. My hold earrings came up missing when they came into my room. Mattresses were lumpy
Stayed 5 nights in Mar 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I felt generally safe because the property is gated, but my window lock was broken, so honestly anyone could have gotten into my room.... and it was very dirty. Like don't want to walk around in bare feet or touch anything. Stained sheets too. Management was very nice though!
Stayed 2 nights in Mar 2025

10/10 Excellent

diana, whittier

Stayed 2 nights in Mar 2025

4/10 Poor

Teresa

Scary part of town
Stayed 1 night in Mar 2025

4/10 Poor

Loren L

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
It has been a long time since I stayed in a hotel this dirty.
Stayed 3 nights in Mar 2025

10/10 Excellent

Herman

Stayed 1 night in Feb 2025

2/10 Terrible

Lorri

The staff were very nice. Too bad the conditions of my room as well as areas of hotel were very much in need of massive repairs. We had to ask for three different rooms before we found one that as was barely Bearable
Stayed 1 night in Feb 2025

4/10 Poor

Adrian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very sketchy area
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Elise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great hotel for the price. We had a pleasant experience for our weekend getaway. The front office staff were nice and the room was prepared upon arrival. We had absolutely no issues during our stay and never felt unsafe. Not sure what these reviews are about regarding it being unsafe since it’s literally a gated property and your room key is required to open the gate. The only small issue was the blow dryer in the room didn’t work & the breakfast wasn’t the most amazing- but it was decent. I would recommend staying here if you’re not too bougie with your hotels, traveling doesn’t have to be expensive :)
Stayed 2 nights in Feb 2025

10/10 Excellent

Kelly

Stayed 1 night in Feb 2025

8/10 Good

Sonny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good. We were only there overnight for an operation the following morning
Stayed 1 night in Feb 2025

6/10 Okay

Brent

Pretty sub standard hotel … nothing special
Stayed 1 night in Feb 2025

10/10 Excellent

greg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Dawn

Business traveller
Liked: Staff & service, amenities
The bed was clean and super comfortable, but upon looking around the walls and baseboards need cleaned....there were yellow stains on the walls in the bathrooms so that was a concern....also the light switch covers were dirty....but I was super happy with how quiet it was. No drama, no trauma....very quiet and comfortable....slept great!!!!
Stayed 1 night in Feb 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Adrian

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The place was a dump. There were cigarette burns on the sheets. There were people running around and people talking loudly outside. It was a very bad value proposition. I’m never coming back again.
Stayed 1 night in Feb 2025

10/10 Excellent

Darcy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

oscar

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

James

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Good stay for the money.

It was a good model for the money we paid. The bed was a bit bouncy and the heater was hard to get an accurate temperature. Was clean place and the parking lot was gated.
Stayed 1 night in Feb 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Audon

Always enjoy staying there
Stayed 1 night in Feb 2025