See all properties
Save

SureStay by Best Western Salt Lake City Downtown

2.0 star property
Hotel with free breakfast, near City Creek Center

Photo gallery for SureStay by Best Western Salt Lake City Downtown

Reception
Standard Room, 2 Queen Beds, Non Smoking
Lobby
Exterior
Standard Room, 2 Queen Beds, Non Smoking | Bathroom

Reviews

6.6 out of 10

Popular amenities

  • Room service
  • 24/7 front desk
  • Pool
  • Housekeeping
The current price is NZ$187
includes taxes & fees
18 Aug - 19 Aug

Explore the area

View map
1009 S Main St, Salt Lake City, UT, 84111
  • Salt Palace Convention Center
    ‪4 min drive‬
  • Temple Square
    ‪4 min drive‬
  • Delta Center
    ‪4 min drive‬
  • Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Mini-fridge
TV
Premium bedding
Frette Italian bed sheets
Pillow-top bed
Down duvet
Hydromassage showerhead
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Mini-fridge
TV
Premium bedding
Frette Italian bed sheets
Pillow-top bed
Down duvet
Hydromassage showerhead
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Mini-fridge
TV
Premium bedding
Frette Italian bed sheets
Pillow-top bed
Down duvet
Hydromassage showerhead
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

You may also like

Ad
Outdoor dining

The Grand America Hotel

Downtown Salt Lake City
  • Pool
  • Hot tub
  • Spa
  • Free WiFi
4.8 out of 5, Exceptional, 1,235 reviews
The price is NZ$570
includes taxes & fees
18 Aug - 19 Aug
The Grand America Hotel

About the area

Salt Lake City

At SureStay by Best Western Salt Lake City Downtown you'll be within a 20-minute stroll of Smith's Ballpark and Liberty Park. Highlights at this hotel include free buffet breakfast, an outdoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and express check-out. Added amenities include a seasonal outdoor swimming pool, laundry facilities and ski storage. Each morning free breakfast is served. There's also the convenience of limited parking. .Attractions within a 30-minute walk of this Central City hotel include Salt Palace Convention Center and City Creek Center.

What's nearby

  • Salt Palace Convention Center - 4 min drive - 2.5 km
  • Temple Square - 4 min drive - 2.9 km
  • City Creek Center - 4 min drive - 2.9 km
  • Delta Center - 4 min drive - 2.9 km
  • Conference Center - 5 min drive - 3.2 km

Getting around

  • North Temple Bridge/Guadalupe Station - 5 min drive
  • 900 South Station - 9 min walk
  • Salt Lake City International Airport (SLC) - 12 min drive

Restaurants

  • ‪Sonic Drive-In - ‬10 min walk
  • ‪Publik Coffee Roasters - ‬4 min walk
  • ‪Leavity Bread & Coffee - ‬1 min walk
  • ‪The Pearl - ‬9 min walk
  • ‪TacoTime - ‬9 min walk

About this property

SureStay by Best Western Salt Lake City Downtown

Hotel with free breakfast, near City Creek Center
Free breakfast is served daily. Public spaces have free WiFi and wired Internet. An outdoor pool, ski storage, and laundry facilities are also featured at the business-friendly SureStay by Best Western Salt Lake City Downtown. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Salt Lake City hotel.

  • 63 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Ski lift tickets
  • Ski equipment storage
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • ATM
  • Smoking in designated areas
SureStay by Best Western Salt Lake City Downtown offers 63 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and an iron/ironing board. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. Cable televisions are provided. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English, Farsi, Hindi, Spanish

Similar properties

Suite, 2 Queen Beds, Accessible, Non Smoking

Comfort Inn & Suites Salt Lake City I-80 I-15 Downtown

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 922 reviews
The price is NZ$196
includes taxes & fees
14 Sept - 15 Sept
Comfort Inn & Suites Salt Lake City I-80 I-15 Downtown

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free secured, uncovered self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Outdoor pool
  • Segway rentals/tours
  • Ski passes
  • Ski storage

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Frette Italian sheets
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 20 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Eurocard. Cash is not accepted. 

We should mention

  • The seasonal pool will open on 29 May and close on 02 September.
  • Pool access available from 9:00 AM to 9:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

America's Best Inn Hotel Salt Lake City
America's Best Inn Salt Lake City
City Creek Inn Salt Lake City
City Creek Inn
City Creek Inn Salt Lake Utah
City Creek Inn Suites
Surestay By Best Salt City
SureStay by Best Western Salt Lake City Downtown Hotel
SureStay by Best Western Salt Lake City Downtown Salt Lake City

Frequently asked questions

Is parking available at SureStay by Best Western Salt Lake City Downtown?

Yep, SureStay by Best Western Salt Lake City Downtown has a free self car park. Onsite parking is limited (max 1 space per unit).

How much does it cost to stay at SureStay by Best Western Salt Lake City Downtown?

As of 17 Aug 2025, prices found for a 1-night stay for 2 adults at SureStay by Best Western Salt Lake City Downtown on 18 Aug 2025 start from NZ$186.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay by Best Western Salt Lake City Downtown have a pool?

SureStay by Best Western Salt Lake City Downtown has a seasonal outdoor pool. The pool is open 9:00 AM to 9:00 PM (Seasonal outdoor pool open from May 29 to September 02).

Does SureStay by Best Western Salt Lake City Downtown serve breakfast?

Yep, complimentary buffet breakfast is available daily from 6:30 AM to 9:00 AM.

Is there a free airport shuttle available at SureStay by Best Western Salt Lake City Downtown?

No, SureStay by Best Western Salt Lake City Downtown does not offer an airport shuttle service.

What time are check-in & check-out at SureStay by Best Western Salt Lake City Downtown?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

SureStay by Best Western Salt Lake City Downtown Reviews

Reviews

6.6
Rating 10 - Excellent. 254 out of 1003 reviews
Rating 8 - Good. 243 out of 1003 reviews
Rating 6 - Okay. 181 out of 1003 reviews
Rating 4 - Poor. 135 out of 1003 reviews
Rating 2 - Terrible. 190 out of 1003 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Phong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in May 2025

6/10 Okay

Rick

Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Riley

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crappy, dirty

False advertising of the photos online. Room was disgusting and the staff was extremely unwelcoming. Hotel was supposedly sold in March and that was a mistake on their end.
Stayed 3 nights in May 2025

10/10 Excellent

Janelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly and the rooms were clean and comfortable.
Stayed 1 night in May 2025

8/10 Good

Erin

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort

SureStay for Business

The hotel was convenient, not too far from public transportation, and secure with locked access and someone at the front desk every time I passed. The room was very clean, but the chemical smell from the cleaner was so overwhelming I put a "do not disturb" on the door for the length of my stay to avoid more of it. Also, pillows were impossible for me to use - too lofty and firm.
Stayed 3 nights in May 2025

2/10 Terrible

Johan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go somewhere else

Horrible hotel, terrible customer service. Stay away.
Stayed 2 nights in May 2025

8/10 Good

Rubi

Travelled with family and small children
Liked: Staff & service
It’s ok, but bathroom tile floor was broken
Stayed 2 nights in May 2025

8/10 Good

Shaylee

Travelled with group
Stayed 1 night in Apr 2025

6/10 Okay

Angie

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay for the price. Woke up be people arguing outside the room. Breakfast was decent
Stayed 1 night in Apr 2025

2/10 Terrible

Ben

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not what it appears to be.
Stayed 3 nights in Apr 2025

2/10 Terrible

Lindsey

Stayed 1 night in Apr 2025

2/10 Terrible

Lloyd

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a horrible part of town, bad enough to need a gated entry. The room that we were in was supposedly just remodeled it was a horrible job with paint still on the floor and just a big sticker on the bottom of the tub. The door showed signs of being broken into multiple times. The manager tried to pull a bait and switch. The first of two nights was $129. He was going to charge $189 for the second night. Don't walk away from this place, RUN!
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Cathy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Sheniqua

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place ppl who run it seem to take pride in the facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a good breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Sabrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very quiet and clean, and loved that parking was inside of a gate.
Stayed 1 night in Mar 2025

10/10 Excellent

Roberto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Any time go to slc I see if I can stay here first. I like how it’s gated and it fieels safer to leave your car there. The staff is nice. The pricing is great and the rooms are cleao and breakfast in the morning is incredible. This is my favorite place to stay
Stayed 1 night in Jan 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
The on l
Stayed 1 night in Mar 2025