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SureStay by Best Western Salt Lake City Downtown

Property class: 2

Photo gallery for SureStay by Best Western Salt Lake City Downtown

A modern building with a glass facade, a curved entrance, and a clear view of mountains in the background.
Reception
A hotel room with two beds, a desk, a chair, a television, and a framed picture on the wall.
A modern hotel lobby with a black leather sofa, a glass coffee table, and a coffee station.
A modern hotel room with a dining area, kitchen, and seating space.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Air-conditioning
The current price is NZ$191
includes taxes & fees
8 Dec - 9 Dec

Explore the area

View map
1009 S Main St, Salt Lake City, UT, 84111
  • Place, Smith's Ballpark
    ‪8 min walk‬
  • Place, Liberty Park
    ‪15 min walk‬
  • Place, Salt Lake Community College
    ‪16 min walk‬
  • Airport, Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a chair, a desk, and a picture on the wall.

Standard Room, 1 King Bed, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and a framed picture on the wall.

Standard Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, two bedside tables, a lamp, a phone, and a window with curtains.

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Salt Lake City

At SureStay by Best Western Salt Lake City Downtown you'll be 2.5 km (1.6 mi) from Temple Square and 4.5 km (2.8 mi) from University of Utah. Highlights at this hotel include free buffet breakfast, an outdoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and express check-out. Added amenities include a seasonal outdoor swimming pool, laundry facilities and ski storage. Each morning free breakfast is served. There's also the convenience of limited parking. .Attractions within a 30-minute walk of this Central City hotel include Salt Palace Convention Center and City Creek Center.

What's nearby

  • Smith's Ballpark - 8 min walk - 0.7 km
  • Nightmare on 13th - 13 min walk - 1.1 km
  • Liberty Park - 15 min walk - 1.3 km
  • Salt Lake Community College - 16 min walk - 1.4 km
  • Salt Palace Convention Center - 5 min drive - 2.5 km

Getting around

  • North Temple Bridge/Guadalupe Station - 6 min drive
  • 900 South Station - 10 min walk
  • Salt Lake City International Airport (SLC) - 14 min drive

Restaurants

  • ‪Leavity Bread & Coffee - ‬1 min walk
  • ‪Sonic Drive-In - ‬9 min walk
  • ‪Space Tea - ‬6 min walk
  • ‪Thirst Drinks - ‬9 min walk
  • ‪Mi La-Cai Noodle House - ‬5 min walk

About this property

SureStay by Best Western Salt Lake City Downtown

Free breakfast is served daily. Public spaces have free WiFi and wired Internet. An outdoor pool, ski storage, and laundry facilities are also featured at the business-friendly SureStay by Best Western Salt Lake City Downtown. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Salt Lake City hotel.

  • 63 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Ski lift tickets
  • Ski equipment storage
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • ATM
  • Smoking in designated areas
SureStay by Best Western Salt Lake City Downtown offers 63 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and an iron/ironing board. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. Cable televisions are provided. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free secured, uncovered self parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Outdoor pool
  • Segway rentals/tours
  • Ski passes
  • Ski storage

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Frette Italian sheets
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 20 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • The seasonal pool will open on 29 May and close on 02 September.
  • Pool access available from 9:00 AM to 9:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

America's Best Inn Hotel Salt Lake City
America's Best Inn Salt Lake City
City Creek Inn Salt Lake City
City Creek Inn
City Creek Inn Salt Lake Utah
City Creek Inn Suites
Surestay By Best Salt City
SureStay by Best Western Salt Lake City Downtown Hotel
SureStay by Best Western Salt Lake City Downtown Salt Lake City

Frequently asked questions

Is parking available at SureStay by Best Western Salt Lake City Downtown?

Yep, SureStay by Best Western Salt Lake City Downtown has a free self car park. Onsite parking is limited (max 1 space per unit).

How much does it cost to stay at SureStay by Best Western Salt Lake City Downtown?

As of 11 Nov 2026, prices found for a 1-night stay for 2 adults at SureStay by Best Western Salt Lake City Downtown on 8 Dec 2026 start from NZ$191, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay by Best Western Salt Lake City Downtown have a pool?

SureStay by Best Western Salt Lake City Downtown has a seasonal outdoor pool. The pool is open 9:00 AM to 9:00 PM (Seasonal outdoor pool open from May 29 to September 02).

Does SureStay by Best Western Salt Lake City Downtown serve breakfast?

Yep, complimentary buffet breakfast is available daily from 6:30 AM to 9:00 AM.

Is there a free airport shuttle available at SureStay by Best Western Salt Lake City Downtown?

No, SureStay by Best Western Salt Lake City Downtown does not offer an airport shuttle service.

What time are check-in & check-out at SureStay by Best Western Salt Lake City Downtown?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

SureStay by Best Western Salt Lake City Downtown Reviews

Reviews

6.6
Rating 10 - Excellent. 284 out of 1003 reviews
Rating 8 - Good. 233 out of 1003 reviews
Rating 6 - Okay. 158 out of 1003 reviews
Rating 4 - Poor. 137 out of 1003 reviews
Rating 2 - Terrible. 191 out of 1003 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and friendly staff
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay over just the parking is crazy
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great stay for a great price.
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good breakfast, location was not the best
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and comfortable room. Gated parking, easy check-in.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping is just great always there when we needed them. The front desk staff is great too! From check in to check out all staff are always very helpful. This is definitely our go to hotel when traveling for business. Thank you to all of you who make our experience great every stay!
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Room had dust bunnies and crumbs on the floor, hair in the sink. Breakfast gets a big thumbs up! The sausage, eggs and potatoes all seemed to be home cooked and not institutional like most other motels we’ve been to. Front desk staff were very helpful.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
In a very bad part of town ..it is gated. But homeless everywhere. Not worth the price they charged to stay there thats for sure
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had breakfast a pool
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If it weren’t so late when we checked in we would have gone somewhere else.room was dirty, dead flies on floor, curtains broken and flopping over. Gated entrance. Homeless people everywhere.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
Nice bfast with eggs sausages yogurt
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, friendly staff amd knowledgeable.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff is great! Very convenient location.
Stayed 5 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Nice room comfortable bed Security good gated Not a good area outside the hotel Not safe at night Would not stay again
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, bed and pillows were very comfortable.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nice place
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Straight forward, no frills hotel. Clean room. Easy check in. Basic breakfast, but was included for free. Safe gated parking.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and nice. The breakfast was very good.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fine.. gated lot was very secure.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent Service
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and had everything we needed except a coffee pot. The breakfast was fresh everyday and coffee was always available in the lobby.
Stayed 4 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Things were okay. Clean rooms and helpful staff.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
For the money it is a good place with a gated parking lot
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
Just an average place to stay. Not their fault but there is a bunch of homeless and drug use in front of the place.
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Found aluminum foil in the drawer with a lighter and what appeared to be crack. Left immediately and back on road. The room was cleaned but not the drawers. I took a picture.
Stayed 1 night in Aug 2026