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ARCOTEL Castellani Salzburg

4.0 star property
Eco-certified hotel connected to the convention centre in Salzburg-Süd with 2 restaurants

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Photo gallery for ARCOTEL Castellani Salzburg

Bar (on property)
Exterior
Exterior
Premium bedding, in-room safe, blackout curtains, soundproofing
2 restaurants, breakfast served
Reviews
8.4

Very good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast available
  • LaundryLaundryLaundry
  • Parking availableParking availableParking available
  • Restaurant
  • BarBarBar

Explore the area

Map
Alpenstrasse 6, Salzburg, Salzburg, 5020
  • Popular LocationFortress Hohensalzburg16 min walk
  • Popular LocationSalzburg Cathedral17 min walk
  • Popular LocationSalzburg Christmas Market19 min walk

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.9/10 Excellent

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Rollaway/extra beds
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Rollaway/extra beds
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Rollaway/extra beds
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed

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The price is NZ$364
for 1 night
includes taxes & fees
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About the area

Salzburg

ARCOTEL Castellani Salzburg puts you in the heart of Salzburg, connected to the convention centre and within a 20-minute stroll of popular places like Salzburg Cathedral and Salzburg Christmas Market. Highlights at this eco-friendly hotel include 2 restaurants and in-room free WiFi. .The restaurant, Restaurant Eschenbach, is open for breakfast, lunch and dinner. Da Capo Bar is the hotel's own bar, serving drinks along with light fare. Additionally, you'll find free Wi-Fi in public areas, a gym and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Near this Salzburg-Süd hotel, you'll find Mirabell Palace and Gardens.

What's nearby

  • Fortress Hohensalzburg - 16 min walk
  • Salzburg Cathedral - 17 min walk
  • Salzburg Christmas Market - 19 min walk
  • Mozart's Birthplace - 3 min drive
  • Mirabell Palace and Gardens - 3 min drive

Getting around

  • Salzburg Aigen S-Bahn - 5 min drive
  • Salzburg Aiglhof Station - 6 min drive
  • Salzburg (SZG-W.A. Mozart) - 20 min drive

Restaurants

  • 220 Grad Nonntal - 11 min walk
  • Chinesische Mauer Chinarestaurant Lin - 3 min drive
  • Steinlechners Bar - 2 min drive
  • Unikum - 9 min walk
  • Ben's Cafe - 2 min drive

About this property

ARCOTEL Castellani Salzburg

Eco-certified hotel connected to the convention centre in Salzburg-Süd with 2 restaurants
There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3983 square feet (370 square metres) and includes conference space. A fitness centre, a library, and a terrace are also featured at the eco-certified ARCOTEL Castellani Salzburg. Parking is available for a fee.

  • 154 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Conference rooms
  • 3983 sq ft of conference space
  • 370 sq. m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Bellhop
  • Lift
  • Water dispenser
  • Locker space
  • Bar or lounge
ARCOTEL Castellani Salzburg offers 154 accommodations with a safe and a hairdryer. Beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include free toiletries and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

Arabic, English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 23 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: EUR 22 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Da Capo Bar
  • Restaurant Eschenbach
  • Restaurant Salieri

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • Art supplies
  • Children's books
  • Free cot
  • Highchair
  • Laundry facilities
  • Rollaway/extra bed
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,983 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 48-inch LED TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50.00
  • A tax is imposed by the city: EUR 1.75 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22 per person
  • Covered self-parking fee: EUR 23 per day
  • Pet fee: EUR 15 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. Contactless check-in and contactless check-out are available.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Castellani Parkhotel
Castellani Parkhotel Hotel
Castellani Parkhotel Hotel Salzburg
Castellani Parkhotel Salzburg
ARCOTEL Castellani Salzburg Hotel
ARCOTEL Castellani Hotel
ARCOTEL Castellani Salzburg
ARCOTEL Castellani
ARCOTEL Castellani Salzburg Hotel
ARCOTEL Castellani Salzburg Salzburg
ARCOTEL Castellani Salzburg Hotel Salzburg

Frequently asked questions

What is the cancellation policy at ARCOTEL Castellani Salzburg?

ARCOTEL Castellani Salzburg offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ARCOTEL Castellani Salzburg?

As of 22 May 2024, prices found for a 1-night stay for 2 adults at ARCOTEL Castellani Salzburg on 31 May 2024 start from NZ$339.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ARCOTEL Castellani Salzburg?

Yep, ARCOTEL Castellani Salzburg has a covered self car park for EUR 23 per day.

What makes ARCOTEL Castellani Salzburg a romantic place to stay?

Al fresco dining and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at ARCOTEL Castellani Salzburg.

Is ARCOTEL Castellani Salzburg family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as highchairs and children's books in the guestrooms, it's no surprise that ARCOTEL Castellani Salzburg is a hit with families.

Does ARCOTEL Castellani Salzburg serve breakfast?

Sure does, buffet breakfast is offered daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at ARCOTEL Castellani Salzburg?

No, ARCOTEL Castellani Salzburg does not offer an airport shuttle service.

Is there a bar or restaurant at ARCOTEL Castellani Salzburg?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at ARCOTEL Castellani Salzburg?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at ARCOTEL Castellani Salzburg?

Furry friends are welcome at ARCOTEL Castellani Salzburg, with food and water bowls on offer.

ARCOTEL Castellani Salzburg Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 227 out of 525 reviews" "
Rating 8 - Good. 199 out of 525 reviews" "
Rating 6 - Okay. 67 out of 525 reviews" "
Rating 4 - Poor. 19 out of 525 reviews" "
Rating 2 - Terrible. 13 out of 525 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Milan

Liked: Cleanliness, staff & service, property conditions & facilities
Different !
Stayed 1 night in Dec 2023

8/10 Good

Arlene

Stayed 2 nights in Dec 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hotel and the area
Stayed 5 nights in Dec 2023

6/10 Okay

Amandeep

Travelled with partner
Liked: Cleanliness, amenities
To order room service, one has to go down to the reception. No intercom. Maintenance issue was not resolved even after asking for two days. Finally gave up on it. Breakfast selection can be better.
Stayed 3 nights in Dec 2023

2/10 Terrible

Karen

Disliked: Staff & service
Horrible staff and customer service. Snow storm prevented travel to hotel area. Snow storm was on news. Attempted to call the hotel without any answer, emailed them without a response. Finally received a response telling me they couldn't help me because i booked through a third party. Was charged full price to include five breakfasts we were not there to have. Refused to be helpful in any way. The storm made local news today showing how it shut down all trains to the area. I will never book with this chain again. So unprofessionalism. Stay away if you want good customer service

2/10 Terrible

Karen

Travelled with family
Disliked: Staff & service
Horrible customer service. Tried calling the property numerous times when all the trains were canceled due to a snow storm. They did not answer the phone and then charged me the full rate stating i did not cancel in time. I will be sure to never book through this chain again.

10/10 Excellent

BYOUNGJUNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

BYOUNGJUNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Luke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel, lovely room. Our only feedback to stop it being a 5 was that the shower could of been better - quite a minor thing but when walking round in cold we both enjoy hot shower when back. Hotel spotlessly clean too, we really enjoyed our time in the hotel and Salzburg.
Stayed 2 nights in Nov 2023

4/10 Poor

Martin

Stayed 1 night in Oct 2023