6/10 Okay
Verified traveller
Travelled with family
24 Jun 2025
OK
This place was OK. The lobby did not smell so great.
The room was as advertised but....
The murphy beds pulled down and blocked the entrance from one room to another.
The murphy beds pulled down to block the air conditioning. Which means the person sleeping on that murphy bed would be blasted by cold air all night long...
We could not just open the windows since that would have left us with a safety issue as one window was along the public walkway to rooms. The other windows opened to a balcony which was 6 feet from another building that blocked any breeze.
The AC was loud at 60 decibels when running.
When we arrived we were given a room on the second floor with no elevator. When I stated that I needed a 1st floor room due to mobility issues, they stated that they were sorry. They had a lot of unexpected guest check in that day. I stated that I had made my reservation over 30 days in advance and should have had a 1st floor room since during booking I asked for handicapped accessible.
I was given a room key to an occupied room and had to go back and hope they had a room for me.
We didn't get much info on the amenities, just a paper with a QR code. We didn't explore much as this place was so confusing and frustrating from the start of our visit.
Verified traveller
Stayed 2 nights in Jun 2025