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Ganesha Hotel

1.0 star property
Hotel in San Cristóbal de las Casas with spa services

Photo gallery for Ganesha Hotel

Exterior
Terrace/patio
Hallway
Exterior
Design Room, Private Bathroom, City View

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Laundry room
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Avenida 5 de mayo #4, San Cristóbal de las Casas, CHIS, 29240
  • Place, Mesoamerican Museum of Jade
    ‪2 min walk‬
  • Place, San Cristóbal de las Casas Cathedral
    ‪3 min walk‬
  • Place, Plaza 31 de Marzo
    ‪3 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪119 min drive‬

Room options

View all photos for Design Cabin, Multiple Beds, Private Bathroom

Design Cabin, Multiple Beds, Private Bathroom

Design Cabin, Multiple Beds, Private Bathroom

  • City view
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Design Room, 1 King Bed, Private Bathroom, City View

Design Room, 1 King Bed, Private Bathroom, City View

Design Room, 1 King Bed, Private Bathroom, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Design Room, 1 King Bed, Private Bathroom, Courtyard Area

Design Room, 1 King Bed, Private Bathroom, Courtyard Area | Bathroom

Design Room, 1 King Bed, Private Bathroom, Courtyard Area

  • Sleeps 2
  • 1 King Bed

View all photos for Design Double Room, 1 Double Bed, Private Bathroom

Design Double Room, 1 Double Bed, Private Bathroom

Design Double Room, 1 Double Bed, Private Bathroom

8.0 out of 10
Very good
(2 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Design Cabin, Private Bathroom

Design Cabin, Private Bathroom

Design Cabin, Private Bathroom

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Design Room, Private Bathroom, City View

Design Room, Private Bathroom, City View

Design Room, Private Bathroom, City View

  • City view
  • 24 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Single Sofa Bed

About the area

San Cristóbal de las Casas

Ganesha Hotel puts you in the heart of San Cristóbal de las Casas, within steps of Plaza 31 de Marzo and Mesoamerican Museum of Jade. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Added amenities include spa services and laundry facilities. .Sights within a 15-minute walk of this Zona Centro hotel include Regional Costume Museum and San Cristóbal de las Casas Cathedral.

What's nearby

  • Mesoamerican Museum of Jade - 2 min walk - 0.2 km
  • San Cristóbal de las Casas Cathedral - 3 min walk - 0.3 km
  • Plaza 31 de Marzo - 3 min walk - 0.3 km
  • Foro Cultural Kinoki - 5 min walk - 0.5 km
  • Santo Domingo Handicraft Market - 6 min walk - 0.6 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 72 min drive

Restaurants

  • ‪La Faena Tacos•Parrilla•Bar - ‬2 min walk
  • ‪Tamales Regionales - ‬2 min walk
  • ‪Casa De Ahn - ‬2 min walk
  • ‪Antojitos Carmelita - ‬3 min walk
  • ‪Dulceria y Pasteleria La Vid - ‬1 min walk

About this property

Ganesha Hotel

Hotel in San Cristóbal de las Casas with spa services
As a guest of Ganesha Hotel, you'll find spa services, a terrace, and tour/ticket assistance. WiFi is free in public spaces. Ganesha Hotel also features a garden, laundry facilities, and dry cleaning/laundry services. You'll have access to the health club at a partner property.

This San Cristóbal de las Casas hotel is smoke free.

  • 9 guestrooms or units
  • 2 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • No smoking on site
  • Water dispenser
Ganesha Hotel offers 9 accommodations with a hairdryer and free toiletries. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Room service

More

  • Heating
  • LED lighting
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 1:30 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ganesha Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ganesha 5 Mayo Hotel San Cristobal de las Casas
Ganesha 5 Mayo Hotel
Ganesha 5 Mayo San Cristobal de las Casas
Ganesha 5 Mayo
Ganesha 5 De Mayo San Cristobal De Las Casas
Ganesha 5 de Mayo
Ganesha Hotel Hotel
Ganesha Hotel San Cristóbal de las Casas
Ganesha Hotel Hotel San Cristóbal de las Casas

Frequently asked questions

What is the cancellation policy at Ganesha Hotel?

Ganesha Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a spa on site at Ganesha Hotel?

There's no onsite spa, but this property does offer services like massages.

What makes Ganesha Hotel a romantic place to stay?

Romance packages, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Ganesha Hotel.

Is there a free airport shuttle available at Ganesha Hotel?

No, Ganesha Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Ganesha Hotel?

Check-in begins at 1:30 PM. Check-out time is noon.

Are pets allowed at Ganesha Hotel?

No, pets and service animals are not allowed.

Ganesha Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 54 out of 79 reviews
Rating 8 - Good. 11 out of 79 reviews
Rating 6 - Okay. 4 out of 79 reviews
Rating 4 - Poor. 4 out of 79 reviews
Rating 2 - Terrible. 6 out of 79 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a lovely stay at this small boutique guesthouse/hotel. The rooms were large, very clean, hot showers with good pressure, heating, comfy bed, quiet for sleeping, zen shared space and overall friendly staff. Location is a block off the main square and easy walking distance to nearly all. Value for quality was good. Thanks!
Stayed 3 nights in Feb 2025

10/10 Excellent

Fernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the architecture and room
Stayed 4 nights in Nov 2024

6/10 Okay

Brian

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Aug 2024

2/10 Terrible

Noel

Disliked: Staff & service
Stayed 5 nights in Aug 2024

8/10 Good

Harold

Stayed 4 nights in Mar 2024

10/10 Excellent

Galilea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper cómodo y bien ubicado

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was huge with beautiful furnishings. Staff was helpful with transportation and the breakfast was very good too.
Stayed 3 nights in Nov 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was well presented. Staff were friendly and helpful. Breakfast was adequate and filling. Wifi was good.
Stayed 3 nights in Oct 2023

10/10 Excellent

Shonen

Liked: Staff & service
The staff was super helpful. Everyone at the hotel was so kind and assisted me in every way possible. They have a small restaurant in the hotel with breakfast which is included in the price. The Decour of the hotel is lovely and the room was beautifully appointed. Because of the kind attention from stuff I would stay there again in a heartbeat. Also, it is located in the historic area of the city and is only minutes away from everything you would want to see or need. I enjoyed my stay and the stuff also was very Attentive in cleaning and keeping my room. Neat during my stay of several days.
Stayed 5 nights in Oct 2023

10/10 Excellent

Angelica

Stayed 6 nights in Sep 2023

10/10 Excellent

Blanca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Desde que llegas, hasta que te retiras te tratan excelente todos sus empleados son excelentes personas siempre atentos por Si tienes alguna duda o requieres alguna recomendación tanto para ir a comer algún lugar o tomar algunos que están al rededor de la Ciudad san Cristobal de las casas. Espero volver pronto y poder estar ahí de nuevo saludos a todo su personal.
Stayed 4 nights in Sep 2023

10/10 Excellent

Vincent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price is a bit confusing as large rooms are the same as small rooms. I asked about monthly discounts and not much. I stayed another week because the staff was excellent at every level. Perfect 5☆
Stayed 4 nights in Sep 2023

10/10 Excellent

Michael

Liked: Cleanliness
Peace and quiet staffing was excellent an very friendly
Stayed 2 nights in May 2023

6/10 Okay

ELOISA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Excellent location walking distance to the center and many restaurants. Front desk personnel very friendly. The breakfast was very random almost same every day. I have to have breakfast somewhere else on my last day. They wanted to charge me if I wanted milk for my coffee . I rented the cabana which have drainage smell, it’s to small and no cable on the TVs.
Stayed 3 nights in Nov 2022

10/10 Excellent

guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy a gusto el hotel
Stayed 3 nights in Dec 2021

2/10 Terrible

Enelida

Stayed 1 night in Sep 2021

10/10 Excellent

Blanca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must to visit

It's a small cozy place, really nice. You can rest and the privacy is awesome. I will go back on my next trip to San Cristobal. So close to downtown and the amenities that you won't miss anything. I loved their security measures and their room policies. I've found the place for me to stay.
Stayed 3 nights in Jul 2021

10/10 Excellent

Candelario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel concept

Amazing place, clean room and service. Really close to downtown.
Stayed 1 night in Jan 2020

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

My Review

It's a hostal, but it's relatively well kept, clean, and in a good area. I'm leaving a low review because the description said that we would have a private bathroom. There's only one room that does. Our room was tiny, so as a couple it was hard to unpack our stuff. It might be ok if you're single and traveling alone.
Stayed 3 nights in Aug 2019

10/10 Excellent

ELSA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelent

Very good experience, very helpful front desk (Sr. Carlos). Close to downtown, just keep on mind, there is not television, but since you only need sleep and go it is ok.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Bathroom is lacking - there were no shower curtains and no hangers or shelves to hang clothes or a towel.
Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveller

Stayed 4 nights in Mar 2019

4/10 Poor

Verified traveller

Stayed 4 nights in Mar 2019

4/10 Poor

Verified traveller

Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel does not have any signs outside indicating , i dont know why. The onlybvisible name is a tiny strip of paper unddr the front door bell ring. Hotel is very central, clean, staff js super, just be mindful of convsrsations out in the lobby area late at night, since its a couryars, everyone can hear,
Stayed 1 night in Sep 2018