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Hotel Casa Madero

3.0 star property
Inn in San Cristóbal de las Casas with a restaurant

Photo gallery for Hotel Casa Madero

Lobby sitting area
Lobby
Property grounds
Lobby
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Laundry room
  • Room service
  • Housekeeping
The current price is NZ$66
includes taxes & fees
11 Feb - 12 Feb

Explore the area

View map
Francisco I. Madero, 9, Colonia Centro, San Cristóbal de las Casas, CHIS, 29200
  • Place, San Cristóbal de las Casas Cathedral
    ‪2 min walk‬
  • Place, Plaza 31 de Marzo
    ‪2 min walk‬
  • Place, Mesoamerican Museum of Jade
    ‪3 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪121 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Double Room

  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

About the area

San Cristóbal de las Casas

At Hotel Casa Madero you'll be within steps of Church of San Nicolás and Foro Cultural Kinoki. Highlights at this inn include a restaurant and in-room free WiFi. .This smoke-free inn offers free WiFi in public areas, a terrace and tour/ticket assistance. Additionally, you'll find laundry facilities and luggage storage. Cooked-to-order breakfast is available daily. There's also the convenience of an airport shuttle. .Places within a 5-minute walk of this 3-property class Zona Centro inn include Museo de San Cristóbal and San Cristóbal de las Casas Cathedral.
View more Inns in San Cristóbal de las CasasOpens in a new window

What's nearby

  • San Cristóbal de las Casas Cathedral - 2 min walk - 0.2 km
  • Plaza 31 de Marzo - 2 min walk - 0.2 km
  • Mesoamerican Museum of Jade - 3 min walk - 0.3 km
  • Foro Cultural Kinoki - 3 min walk - 0.3 km
  • Santo Domingo Handicraft Market - 3 min walk - 0.3 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 75 min drive

Restaurants

  • ‪Cacao Nativa - ‬2 min walk
  • ‪Sabor A Mí Restaurant-Cafe-Bar - ‬1 min walk
  • ‪La Viña de Bacco - ‬3 min walk
  • ‪Al Grano Café - ‬1 min walk
  • ‪Lumiere - ‬1 min walk

About this property

Hotel Casa Madero

Inn in San Cristóbal de las Casas with a restaurant
There's a restaurant on site. WiFi is free in public spaces. A terrace, tour/ticket assistance, and laundry facilities are also featured at Hotel Casa Madero.

This 3-star San Cristóbal de las Casas inn is smoke free.

  • 7 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • No smoking on site
  • Dining venue
Hotel Casa Madero offers 7 accommodations. Rooms open to balconies or patios. Flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available for a fee
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Spa

  • Massage

More

  • Smoke-free property

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

  • Pets and service animals are not allowed at Hotel Casa Madero

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa and Mastercard.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Casa Madero San Cristobal de las Casas
Hotel Casa Madero
Casa Madero San Cristobal de las Casas
Casa Madero
Hotel Casa Madero Inn
Hotel Casa Madero San Cristóbal de las Casas
Hotel Casa Madero Inn San Cristóbal de las Casas

Frequently asked questions

What is the cancellation policy at Hotel Casa Madero?

Hotel Casa Madero offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Casa Madero?

As of 10 Feb 2026, prices found for a 1-night stay for 2 adults at Hotel Casa Madero on 11 Feb 2026 start from NZ$65.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Casa Madero serve breakfast?

Yep, cooked-to-order breakfast is offered daily.

Is there a free airport shuttle available at Hotel Casa Madero?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Hotel Casa Madero?

Yep, you can grab a meal at Hotel Casa Madero's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Hotel Casa Madero?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Hotel Casa Madero?

No, pets and service animals are not allowed.

Hotel Casa Madero Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 26 out of 70 reviews
Rating 8 - Good. 20 out of 70 reviews
Rating 6 - Okay. 18 out of 70 reviews
Rating 4 - Poor. 4 out of 70 reviews
Rating 2 - Terrible. 2 out of 70 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Travelled with group

Very Very loud location

The hotel itself was not too bad but be aware there is a small bar and a nightclub directly across the small street that are both VERY, VERY loud until about 2am every night! We could feel the vibration of the music not to mention the sound of music and people all night long.
Stayed 1 night in Jan 2024

2/10 Terrible

JUAN

Disliked: Cleanliness, staff & service, property conditions & facilities
Poca categoría y muchas exigencias Atención descortés Las indicaciones en tono negativo, no positivó Revisan el cuarto y te inventan objetos demás La desconfianza es tal que te hacen sentir mal Pase una muy mala experiencia
Stayed 1 night in Sep 2023

2/10 Terrible

Ida

Travelled with family, Travelled with pets
Disliked: Staff & service
I did not stay there. When I initially booked, Expedia stated it was pet friendly. When I arrived, they said no pets allowed. I checked the site again and the information had changed. I would not have booked had it said no pets. I am very disappointed with the whole experience.
Stayed 1 night in Nov 2022

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location it has everything you need and the price is really good for the location and room you're getting
Stayed 2 nights in Sep 2021

6/10 Okay

Luka

Liked: Staff & service
Disliked: Property conditions & facilities

Ok

Ok, for that price...

6/10 Okay

patrizia

Liked: Room comfort

Conveniente old style

Good for a Short stay

8/10 Good

Bernard Bryan, Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities

Reasonable and comfortable stay.

I had a comfortable stay at Casa Madero. My room was by the street, which can be a bit noisy at night. Prior to check in the staff were nice enough to show me two rooms to choose from--one a two twin quiet room and the other one is the one bed street room. I chose the latter since I have no sleeping issues even with the noise. The only thing I would recommend is to add curtains, which will provide a bit of privacy especially for those staying in rooms close to the street. Overall I was satisfied with this hotel. It's reasonable and comfortable.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value hotel

Great value hotel, if you get a street facing room it can get a little noisy as the bars play music until after 3am. Just around the corner from the main square, would highly recommend.

10/10 Excellent

Guillermo

Stayed 1 night in Mar 2025

10/10 Excellent

Víctor Ramón

Stayed 2 nights in Nov 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 1 night in Apr 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen lugar
Stayed 4 nights in Jun 2023

6/10 Okay

Jaime

Stayed 3 nights in Sep 2022

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar sencillo y céntrico

Lugar muy tranquilo y céntrico, el precio súper accesible. Pero entre semana no tienen nada que venderte (ni un café) dentro del hotel, la habitación se pasa de sencilla. Gran opción si solo quieres un lugar para dormir y moverte, no tanto si tienes que trabajar un rato por ejemplo
Stayed 1 night in Jan 2022

10/10 Excellent

fernando

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

ALAN EDUARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

¡Excelente atención y servicio!

Bueno, bonito y accesible. El personal es muy atento y amable.
Stayed 2 nights in Feb 2020

6/10 Okay

Alex

Muy buena ubicación, pienso que es su mayor virtud
Stayed 3 nights in Jun 2019

8/10 Good

Francisco J

Liked: Staff & service
Disliked: Cleanliness

Muy recomendable

La ubicación es excelente, puedes caminar a todas partes, el personal es muy amable y la habitación es limpia lo único es q no había donde guindar las toallas húmedas pero las cambian por limpias
Stayed 3 nights in May 2019

8/10 Good

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ubicación

Muy buena ubicación del hotel, el baño un poco pequeño, excelente servicio por parte de Jorge.
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La hubicacion me encanto ya que mi papa y mi abuelito casi no caminan,lo que no volveria a escoger seria habitacion con balcon ya que se escucha mucho el ruido de ahy en mas solo eso
Stayed 1 night in May 2019

10/10 Excellent

Hugo Isaac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La excelente ubicación ya que a solo 1 cuadra encuentras la zona centro, llena de restaaurantes de todo tipo. La plaza, el parque. Todo está maravilloso. Lo que no me gusto es que no tiene estacionamiento y tienes que dejar el carro en la calle
Stayed 1 night in Apr 2019

6/10 Okay

SANTOS REYNALDO

Liked: Cleanliness, property conditions & facilities, room comfort

Ok

Todo bien, a excepción que en la mañana y noche no había agua caliente en la regadera y el wifi se conectaba aunque no era indispensable
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
El hotel es bonito. Y lo que ofrece es acorde a las tarifas de renta.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Para el precio y lq habitacion me parece justo. Sin embargo mas de 2 noches no lo recomiendo
Stayed 1 night in Feb 2019