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Hotel Real del Carmen

2.0 star property
Hotel in San Cristóbal de las Casas with a 24-hour front desk

Photo gallery for Hotel Real del Carmen

Hallway
Grand Room
Reception
Grand Room
Hallway

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View map
C. Guadalupe Victoria 59, Barrio de la Merced, San Cristóbal de las Casas, CHIS, 29240
  • San Cristóbal de las Casas Cathedral
    ‪8 min walk‬
  • Santo Domingo Handicraft Market
    ‪11 min walk‬
  • Ciudad Cuauhtemoc
    ‪15 min walk‬
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪80 min drive‬

Room options

View all photos for Economy Room, 2 Double Beds

Economy Room, 2 Double Beds

Economy Room, 2 Double Beds

Highlights

Balcony
LED TV
Separate bedroom
Ceiling fan
Private bathroom
Cable channels
Desk
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room

1 bedroom, desk, free WiFi, bed sheets

Junior Room

Highlights

Balcony
LED TV
Separate bedroom
Ceiling fan
Private bathroom
Cable channels
Desk
Daily housekeeping
  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room, Multiple Beds

Family Triple Room, Multiple Beds

Family Triple Room, Multiple Beds

Highlights

Balcony
LED TV
Separate bedroom
Ceiling fan
Private bathroom
Cable channels
Desk
Daily housekeeping
  • Sleeps 6
  • 3 Double Beds

View all photos for Economy Room, 1 King Bed

Economy Room, 1 King Bed

Economy Room, 1 King Bed

Highlights

Balcony
LED TV
Separate bedroom
Ceiling fan
Private bathroom
Cable channels
Desk
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

Highlights

Balcony
LED TV
Separate bedroom
Ceiling fan
Private bathroom
Cable channels
Desk
Daily housekeeping
  • 56 sq m
  • Sleeps 5
  • 1 Twin Bed and 2 Double Beds

View all photos for Grand Room

Grand Room

Grand Room

Highlights

Balcony
LED TV
Separate bedroom
Ceiling fan
Private bathroom
Cable channels
Desk
Daily housekeeping
  • 72 sq m
  • Sleeps 5
  • 1 Double Bed and 1 King Bed

View all photos for Basic Room, 1 Double Bed

1 bedroom, desk, free WiFi, bed sheets

Basic Room, 1 Double Bed

Highlights

Balcony
LED TV
Separate bedroom
Ceiling fan
Private bathroom
Cable channels
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

About the area

San Cristóbal de las Casas

Hotel Real del Carmen puts you in the heart of San Cristóbal de las Casas, within steps of Regional Costume Museum and La Merced Church. Highlights at this hotel include in-room free WiFi, balconies and LED TVs. .This smoke-free hotel offers a 24-hour front desk and luggage storage. .Sights within a 15-minute walk of this Barrio de La Merced hotel include Amber Museum of Chiapas and Mesoamerican Museum of Jade.

What's nearby

  • Mesoamerican Museum of Jade - 6 min walk - 0.6 km
  • San Cristóbal de las Casas Cathedral - 8 min walk - 0.7 km
  • Plaza 31 de Marzo - 8 min walk - 0.7 km
  • Santo Domingo Handicraft Market - 11 min walk - 1.0 km
  • Ciudad Cuauhtemoc - 15 min walk - 1.3 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 85 min drive

Restaurants

  • ‪KALA-MAR - ‬2 min walk
  • ‪Tamales Regionales - ‬4 min walk
  • ‪Toscano Café & Restaurante - ‬3 min walk
  • ‪Antojitos Carmelita - ‬4 min walk
  • ‪Habanero Terrazas - ‬5 min walk

About this property

Hotel Real del Carmen

Hotel in San Cristóbal de las Casas with a 24-hour front desk
  • 29 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • No smoking on site
Hotel Real del Carmen offers 29 accommodations with free toiletries and a ceiling fan. Rooms open to balconies. 32-inch LED televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • In the mountains

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

More

  • Ceiling fan
  • Desk
  • Fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard and cash.

Property is also known as

Hotel Real del Carmen Hotel
Hotel Real del Carmen San Cristóbal de las Casas
Hotel Real del Carmen Hotel San Cristóbal de las Casas

Frequently asked questions

What is the cancellation policy at Hotel Real del Carmen?

Hotel Real del Carmen offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Hotel Real del Carmen?

No, Hotel Real del Carmen does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Real del Carmen?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Real del Carmen?

No, pets are not allowed.

Reviews

Hotel Real del Carmen Reviews

8.8

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 4 out of 9 reviews
Rating 8 - Good. 4 out of 9 reviews
Rating 6 - Okay. 1 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

Reviews

10/10 Excellent

Gustavo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Karina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente calidad precio...

100% Recomendable, habitación con camas muy comodas,en planta baja y cerca del centro, limpio y bonita decoración. Excelente el precio por la habitación con 3 camas.
Stayed 2 nights in May 2025

10/10 Excellent

José Antonio

Stayed 3 nights in Mar 2025

8/10 Good

angel ivan

Stayed 1 night in Feb 2025

10/10 Excellent

Ismael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seguro
Stayed 1 night in Oct 2024

6/10 Okay

Andrés Macario

Liked: Cleanliness, property conditions & facilities
No realizaron limpieza a recámara
Stayed 2 nights in Apr 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Limpieza, servicio y comodidad

Si buscas un hotel cercano a la plaza principal ,muy comunicado,donde te atiendan super bien no dudes en elegir estar en este hotel,atendido por personal muy atento a tus necesidades,limpio,acogedor y cercano a la parte del centro de la ciudad
Stayed 3 nights in Nov 2023