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UVENCE GARDEN HOTEL

3.5 star property

Photo gallery for UVENCE GARDEN HOTEL

Front of property
Property grounds
Daily cooked-to-order breakfast for a fee
Reception
Breakfast, lunch, dinner and brunch served

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Explore the area

View map
Presidente Carranza No. 14A, Colonia Revolución, San Cristóbal de las Casas, CHIS, 29220
  • Place, Na Bolom Cultural Museum
    ‪7 min walk‬
  • Place, Ex-Convent of Santo Domingo
    ‪11 min walk‬
  • Place, San Cristóbal de las Casas Cathedral
    ‪16 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪155 min drive‬

Room options

View all photos for Deluxe Room, Garden View

Deluxe Room, Garden View

Deluxe Room, Garden View

  • Garden view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

About the area

San Cristóbal de las Casas

At UVENCE GARDEN HOTEL you'll be within just a 10-minute stroll of Na Bolom Cultural Museum and Galeria Studio Cerrillo. Highlights at this hotel include a restaurant, a bar/lounge and a conference centre. .The family restaurant, Agapandos, serves international cuisine and is open for breakfast, brunch, lunch and dinner. 6458 square feet (600 square metres) of event facilities include 3 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Cooked-to-order breakfast is available daily between 7:30 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and an off-lead area. There's also the convenience of an airport shuttle. .Near this 3.5-property class San Cristóbal de las Casas hotel, you'll find San Cristóbal de las Casas Cathedral.

What's nearby

  • Na Bolom Cultural Museum - 7 min walk - 0.6 km
  • Ex-Convent of Santo Domingo - 11 min walk - 1.0 km
  • Guadalupe Church - 15 min walk - 1.3 km
  • San Cristóbal de las Casas Cathedral - 16 min walk - 1.4 km
  • Santo Domingo Handicraft Market - 20 min walk - 1.7 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 77 min drive

Restaurants

  • ‪Cerveceria Naufragio - ‬12 min walk
  • ‪Antonia - ‬12 min walk
  • ‪Jardín del Jaguar - ‬6 min walk
  • ‪Sarajevo Café Jardín - ‬11 min walk
  • ‪La Espirituosa - ‬13 min walk

About this property

UVENCE GARDEN HOTEL

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 3 meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 6458 square feet (600 square metres) and includes a conference centre. A library, a terrace, and multilingual staff are also featured at the business-friendly UVENCE GARDEN HOTEL. An airport shuttle (available on request) is available for a fee.

This 3.5-star San Cristóbal de las Casas hotel is smoke free.

  • 1 floor
  • 10 guestrooms or units
  • 2 buildings
  • Conference rooms
  • 6458 sq ft of conference space
  • 600 sq. m of conference space
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Fridge in a common area
  • Bar or lounge
  • Dining venue
UVENCE GARDEN HOTEL offers 10 accommodations with laptop-compatible safes and complimentary slippers. 40-inch Smart televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and computer monitors; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 4:00 AM to 8:00 PM on request
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: MXN 210 for adults and MXN 210 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Agapandos

Things to do

  • Art gallery
  • Books
  • Designer stores
  • Library

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared refrigerator

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre (6,458 square foot of space)

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Hardwood flooring in public areas
  • No lift (single-level property)
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 1 floor
  • 2 buildings
  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Champagne service

More

  • Computer monitor
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 500 per pet, per night, plus a deposit of MXN 1000 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 210 for adults and from MXN 210 for children
  • Airport shuttle fee: MXN 1400 per vehicle (one-way, maximum occupancy 4)
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 500 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

UVENCE GARDEN HOTEL Hotel
UVENCE GARDEN HOTEL San Cristóbal de las Casas
UVENCE GARDEN HOTEL Hotel San Cristóbal de las Casas

Frequently asked questions

What is the cancellation policy at UVENCE GARDEN HOTEL?

UVENCE GARDEN HOTEL offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does UVENCE GARDEN HOTEL serve breakfast?

Sure does, cooked-to-order brekkie is served daily between 7:30 AM and noon.

Is there a free airport shuttle available at UVENCE GARDEN HOTEL?

No, but there's an airport shuttle that runs from 4:00 AM - 8:00 PM on request for a fee.

Is there a bar or restaurant at UVENCE GARDEN HOTEL?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at UVENCE GARDEN HOTEL?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at UVENCE GARDEN HOTEL?

Dogs are welcome at UVENCE GARDEN HOTEL, with dog exercise areas and food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

UVENCE GARDEN HOTEL Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 33 out of 40 reviews
Rating 8 - Good. 3 out of 40 reviews
Rating 6 - Okay. 2 out of 40 reviews
Rating 4 - Poor. 1 out of 40 reviews
Rating 2 - Terrible. 1 out of 40 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Excellent customer service. We only had breakfast but it was very good
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Giovanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Beautiful Place. It has great gardens AND the rooms aré a dream. It even has a museum. Little details with maintenance, careful with them
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Eder

Liked: Cleanliness, staff & service, amenities
El hotel y el restaurante geniales. Sencillamente tendria en cuenta que esta algo alejado del centro y por la noche tienes que volver por zonas sin iluminación.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

María Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Una experiencia muy bonita
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

ARMANDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel en general es bonito y cómodo ! El desayuno y la atención del personal espectacular !
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo perfecto
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Agusto
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Alberto González

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
El agua tanto del lavamanos como de la regadera salía muy sucia.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Leonardo Daniel

Liked: Amenities, property conditions & facilities
Perfecto para relajarse
Stayed 1 night in Aug 2025
Verified

8/10 Good

BLANCA ESTHELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
preguntamos por room service y nunca nos contestaron
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

EUDYENIS

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bella
Stayed 2 nights in Aug 2025
Verified

4/10 Poor

ADRIAN

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
NO APTO PARA ADULTO MAYOR, LA DISTANCIA DE LA RECEPCION A LAS HABITACIONES ES AL AIRE LIBRE, NOS LLOVIO Y POR OBVIAS RAZONES NO PODIAMOS CAMINAR MÁS RAPIDO. NO SIRVIO LA CALEFACCION, LO REPORTE Y ME DIJERON QUE NO PODIAN HACER NADA, QUE HATAS EL SIGUIENTE DIA A QUE SE PRESENTARÁ EL PERSONAL, EL CUAL NUNCA LLEGÓ, DEBIDO A QUE EXIGÍ POR IR CON MI MAMÁ QUE ES ADULTO MAYOR, FUE QUE ME DIERON UN PEQUEÑO CALEFACTOR ELÉCTRICO. NO SUFICIENTE PARA LA GRAN HABITACION. EL RECEPCIONISTA ES EL ÚNICO PARA TODAS LAS FUNCIONES, NO HAY PERSONAL QUE TE APOYE CON EL EQUIPAJE, PROBLEMAS DE CALEFACCIÓN, EL RECEPCIONISTA ES EL UNICO QUE SE DIVIDE PARA TODO.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

ARMANDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desayuno excelente ! Personal amable y hermoso lugar
Stayed 1 night in Jul 2025
Verified

8/10 Good

English

Liked: Cleanliness, staff & service
Todo muy bien el.hotel.muy bonito y muy tranquilo.solo un poco lejos del centro , y la.calefaccion no funciono bien sin embargo nos ayudaron con un calefactor portatil siempre muy amables
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

FRANCISCO JAVIER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente para parejas
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nuestra estancia en este hotel fue agradable. Excelente trato por todo el personal, especialmente los recepcionistas.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

BLANCA ESTHELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es hermoso y la habitación muy cómoda
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Augusto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NECESITO FACTURAR MI ESTANCIA

HOLA NECESITO FACTURAR MI ESTANCIA
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Amado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es muy agradable, jardines hermosos y habitaciones súper cómodas.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Alderramet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Altamente recomendable
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Julio Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disfrutamos el lugar
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

MariaEsther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me volvería a hospedar aquí mil veces más, es un lugar donde se respira paz ❤️ apto para niños y para los que tienen mascotas también, hay un sitio dentro de tu habitación especial para ellos 🥰
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Vania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

BLANCA ESTHELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
el lugar está hermoso, muy rico para disfrutar un dia tranquilo y para relajarse
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

MILDRED

Liked: Cleanliness, staff & service
Es un lugar para ir a descansar, mucha tranquilidad y amplios jardines
Stayed 1 night in Oct 2024