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DoubleTree by Hilton San Diego Bayside

3.0 star property
Bayside hotel with fitness centre and seasonal outdoor pool

Photo gallery for DoubleTree by Hilton San Diego Bayside

Golf
Front of property - evening/night
Suite, 1 Bedroom, Bay View | Living area
Premier Room, 1 King Bed
Breakfast and lunch served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
The current price is NZ$282
includes taxes & fees
26 May - 27 May

Explore the area

Map
4875 N Harbor Dr, San Diego, CA, 92106
  • Shelter Island
    ‪4 min drive‬
  • Marine Corps Recruit Depot
    ‪6 min drive‬
  • SeaWorld
    ‪9 min drive‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

Premier Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Mobility, 3x3 Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed

Premier Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (View)

Room, 1 King Bed, Balcony (View)

Room, 1 King Bed, Balcony (View)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Balcony (Mobility, 3x3 Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Top Floor)

Room, 1 King Bed, Balcony (Top Floor)

Room, 1 King Bed, Balcony (Top Floor)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Premier Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony (View)

Room, 2 Queen Beds, Balcony (View)

Room, 2 Queen Beds, Balcony (View)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | Minibar

Junior Suite, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Mobility, 3x3 Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Extra Bath)

Suite, 1 King Bed (Extra Bath)

Suite, 1 King Bed (Extra Bath)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Balcony

Premier Suite, 1 King Bed, Balcony

Premier Suite, 1 King Bed, Balcony

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility, 3x3 Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 1 King Bed

Room, 1 Queen Bed, Balcony (Top Floor)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

Premium Suite, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Suite, 2 Queen Beds

Premier Suite, 2 Queen Beds | Living area

Premier Suite, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility, 3x3 Shower)

Room, 2 Queen Beds, Accessible (Mobility, 3x3 Shower)

Room, 2 Queen Beds, Accessible (Mobility, 3x3 Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Premier Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 2 Queen Beds, Accessible (Mobility, 3x3 Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Premier Room, 2 Queen Beds, Accessible (Mobility, 3x3 Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

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About the area

San Diego

At DoubleTree by Hilton San Diego Bayside you'll be within just a 5-minute stroll of San Diego Bay and within 20 minutes of Humphreys Concerts by the Bay. Highlights at this hotel include a restaurant, a bar/lounge and Access to hot tub. .The family restaurant, Point Loma Cafe, is open for breakfast and lunch. Enjoy the gym, seasonal outdoor swimming pool and pool loungers as well as access to mini golf. Other amenities include free Wi-Fi in public areas and laundry facilities. Full breakfast is available on weekdays between 6:00 AM and 11:00 AM and on weekends between 6:00 AM and noon. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3-property class Point Loma hotel include Port of San Diego and Marine Corps Recruit Depot.

What's nearby

  • San Diego Yacht Club - 13 min walk - 1.1 km
  • Shelter Island - 4 min drive - 2.6 km
  • Marine Corps Recruit Depot - 6 min drive - 4.7 km
  • SeaWorld - 9 min drive - 7.3 km
  • Mission Bay - 9 min drive - 8.0 km

Getting around

  • County Center - Little Italy Station - 5 min drive
  • Old Town Transit Center - 14 min drive
  • San Diego, CA (SAN-San Diego Intl.) - 10 min drive

Restaurants

  • ‪Point Loma Seafoods - ‬10 min walk
  • ‪Bali Hai Restaurant - ‬4 min drive
  • ‪Better Buzz - ‬6 min walk
  • ‪Mitch's Seafood - ‬6 min walk
  • ‪Starbucks - ‬7 min walk

About this property

DoubleTree by Hilton San Diego Bayside

Bayside hotel with fitness centre and seasonal outdoor pool
DoubleTree by Hilton San Diego Bayside offers its guests a seasonal outdoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A terrace, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton San Diego Bayside. For a fee, parking is available.

This 3-star San Diego hotel is smoke free.

  • 291 guestrooms or units
  • 5 levels
  • Conference rooms
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton San Diego Bayside offers 291 air-conditioned accommodations with a safe and coffee/tea makers. A pillow menu is available. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This San Diego hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Secured parking on site (USD 23 per day; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to noon on weekends; USD 10 to 26 for adults and USD 6 to 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bayside Bar
  • Point Loma Cafe

Things to do

  • Gym
  • Hot tub
  • Mini golf
  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On the bay
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the cruise terminal; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10.00 to 26.00 for adults and USD 6.00 to 10.00 for children
  • Secured self-parking fee: USD 23 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Diego-Bayside
Holiday Inn Diego-Bayside Hotel
Holiday Inn Diego-Bayside Hotel San
Holiday Inn San Diego-Bayside
San Diego-Bayside Holiday Inn
Holiday Inn Bay San Diego
Holiday Inn San Diego - On The Bay Hotel San Diego
Holiday Inn San Diego Bay
Holiday Inn San Diego-Bayside Hotel San Diego
Holiday Inn San Diego-Bayside Hotel
Holiday Inn San Diego-Bayside San Diego

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton San Diego Bayside?

DoubleTree by Hilton San Diego Bayside offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton San Diego Bayside?

As of 13 May 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton San Diego Bayside on 26 May 2025 start from NZ$281.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton San Diego Bayside?

Yep, DoubleTree by Hilton San Diego Bayside has a secured self car park with in/out privileges for USD 23 per day.

Are there any beaches close to DoubleTree by Hilton San Diego Bayside?

The closest beach to DoubleTree by Hilton San Diego Bayside is Mission Beach (5.6 km).

Does DoubleTree by Hilton San Diego Bayside have a pool?

DoubleTree by Hilton San Diego Bayside has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does DoubleTree by Hilton San Diego Bayside serve breakfast?

Yeah, full brekkie is offered on weekdays from 6:00 AM to 11:00 AM and on weekends between 6:00 AM and noon.

Is there a free airport shuttle available at DoubleTree by Hilton San Diego Bayside?

No, DoubleTree by Hilton San Diego Bayside does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton San Diego Bayside?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and lunch.

What time are check-in & check-out at DoubleTree by Hilton San Diego Bayside?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at DoubleTree by Hilton San Diego Bayside?

No, pets are not allowed.

DoubleTree by Hilton San Diego Bayside Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 516 out of 1002 reviews
Rating 8 - Good. 203 out of 1002 reviews
Rating 6 - Okay. 132 out of 1002 reviews
Rating 4 - Poor. 90 out of 1002 reviews
Rating 2 - Terrible. 61 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Dawn

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel room was so far away from the lobby, it was impossible to get door dash. The hotel room was so old and dingy, dirty. It was very disappointing.
Stayed 3 nights in Jan 2025

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Parking and walkability of property was confusing. Not a fan of outside access to rooms. Seems less safe, outdated.
Stayed 1 night in Jan 2025

10/10 Excellent

Gladys Belle

Stayed 1 night in Jan 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was chosen mainly because it had shuttle service to/from the San Diego airport. Both shuttle drivers were courteous and helpful. Food in the restaurant was very good and servers were friendly and helpful.
Stayed 1 night in Jan 2025

4/10 Poor

Barbar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was unfriendly and not helpful. Entrance was difficult to find. No signage
Stayed 2 nights in Jan 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and service
Stayed 1 night in Feb 2025

10/10 Excellent

Richa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location!
Stayed 1 night in Feb 2025

10/10 Excellent

Carl

Liked: Cleanliness
The hotel representatives were extremely helpful.
Stayed 1 night in Jan 2025

4/10 Poor

Wendy

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
We stayed overnight on 1/14, the airline damaged our suitcase ripping off one wheel and cracked it exposing clothing. When we asked their maintenance department for some duct tape (we had no transportation), they told us no we could not have it. We had to door dash duct tape to the hotel in hopes it would hold on the flight to Kona. The front desk ladies were amazing! At another one of their locations there were roaches in our room and crawled on boyfriend and granddaughter during the night. The mattresses are old and uncomfortable but the worst part were the roaches. The hotel comp'd my parking fee off the bill. Sleeping with bugs is never ok and I feel the night stay total should have been comp'd. We had reservations for 1/28-1/29 and leaving for Maui on 1/29. We stayed at air bnb in Hilo and didn't want the 2 hour drive for an early flight. In addition, there was another issue with hotel in Kona While In Maui on 1/30, I viewed my credit card and had two large sum holds. When I called, they said I had two additional reservations for 1/29-1/31 which i did not make and they stated were no-shows. I did not receive any confirmation emails for those stays nor did I get any email reminders for any upcoming stays which i received for the 1/28 stay (I could have called and cancelled had i actually made them). We were in Maui during that time 1/29-1/31 so there was no need to make a reservation. This has been elevated to a management team for resolution.
Stayed 1 night in Jan 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 hour sleep

Very comfy bed, good location. Food at the restaurant was good and open till 10p, nice staff. Water pressure low but hot.
Stayed 1 night in Jan 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Courteous and helpful staff
Stayed 1 night in Jan 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in the older part of the hotel and love its shabby chic vintage feel. Nothing is lacking. My garden view is of the mini golf course. I am glad not to be on the 2nd floor with no elevators. Cafe is very good too.
Stayed 2 nights in Jan 2025

10/10 Excellent

Patrick

Stayed 1 night in Jan 2025

10/10 Excellent

Isaac

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed her a few times before and keep coming back for the quality of service and attention the staff gives to its guests. I have enjoyed the breakfast and lunch at the Point Loma cafe. Also, their heated pool is a favorite for my kids and it’s very convenient as it’s in the middle of the property.
Stayed 1 night in Jan 2025

8/10 Good

Daisy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and nice staff
Stayed 3 nights in Oct 2024

8/10 Good

Nicholas

good place for a night
Stayed 1 night in Dec 2024

8/10 Good

Anthony

Stayed 1 night in Jan 2025

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff is uninformed

Make sure you know that the fitness center and the Point Loma Cafe are on property
Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and the whole staff was wonderful. Only bad point was that Hotels.com said that breakfast was included. Breakfast was in fact, NOT included.
Stayed 1 night in Jan 2025

6/10 Okay

David

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I'll start with the check-in process. There were no rooms available and the check in clerk said they would be one ready in 1/2 hour. We waited 1/2 hour and then she said it would be ready in 1/2 hour. I told her that there can't be just one room in the hotel. She did nothing. Fortunately, another clerk overheard and found us a room. Very poor customer service, never even a "sorry this happened". Then the "tower" was under major construction all through the first floor...dusty, confusing, doors locked, very inconvenient. Never even a possible concession "meal voucher", "room rate reduction", nothing. Again poor customer service. The room itself was reasonable, but not above par. Had to request towels one day, changed coffee maker the next day, not enough seating, just average at best. I also stayed at a Pittsburgh base HI Express and it was average to poor at best. That review will follow. So suffice it to say HI Express did not delight us on this trip.
Stayed 4 nights in Jan 2025

10/10 Excellent

Eddie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff. Friendly. A bit noisy.
Stayed 1 night in Jan 2025

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very nice and close to airport

Beautiful property with great staff. The on-sight restaurant really exceeded our expectations-had breakfast and dinner there over the course of our stay and food and service were excellent.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Paula

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

It was great. Airport shuttle picked us up and brought us back no problem. Very convenient.
Stayed 1 night in Jan 2025