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The Monsaraz San Diego, Tapestry Collection by Hilton

3.5 star property
Art Deco hotel with 24-hour fitness centre and 24-hour front desk

Photo gallery for The Monsaraz San Diego, Tapestry Collection by Hilton

Property amenity
In-room safe, desk, laptop workspace, soundproofing
Room, 1 Bedroom, Accessible (Mobility & Hearing, Roll-in Shower) | Living area
Breakfast, lunch, dinner served; Californian cuisine
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Room service
  • Bar
The current price is NZ$286
includes taxes & fees
12 Oct - 13 Oct

Explore the area

View map
2912 Garrison St, San Diego, CA, 92106
  • Place, Mission Bay
    ‪6 min drive‬
  • Place, SeaWorld
    ‪7 min drive‬
  • Place, Mission Beach
    ‪9 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪3 min drive‬

Room options

View all photos for Room, 1 King Bed, Patio

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed, Patio

7.0 out of 10
Good
(6 reviews)

Highlights

Patio
Soundproofed
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Patio (Hearing)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed, Accessible, Patio (Hearing)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Patio
Soundproofed
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Courtyard View (Hearing)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed, Accessible, Courtyard View (Hearing)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Private bathroom
Bathrobes
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Private bathroom
Bathrobes
Designer toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bay View (Hearing)

In-room safe, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Accessible, Bay View (Hearing)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Private bathroom
Bathrobes
Designer toiletries
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

View from room

Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Private bathroom
Bathrobes
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, soundproofing

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(21 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Private bathroom
Bathrobes
Designer toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed, Accessible (Hearing)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Private bathroom
Bathrobes
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Bedroom, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 1 Bedroom, Accessible (Mobility & Hearing, Roll-in Shower) | Living area

Room, 1 Bedroom, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Separate bedroom
Private bathroom
Bathrobes
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Private bathroom
Bathrobes
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed

8.0 out of 10
Very good
(24 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Private bathroom
Bathrobes
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Courtyard View (Hearing)

In-room safe, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Accessible, Courtyard View (Hearing)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Private bathroom
Bathrobes
Designer toiletries
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Courtyard View (Roll In Shower)

In-room safe, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Accessible, Courtyard View (Roll In Shower)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Private bathroom
Bathrobes
Designer toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, soundproofing

Deluxe Room, 2 Queen Beds, Accessible (Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Private bathroom
Bathrobes
Designer toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

In-room safe, desk, laptop workspace, soundproofing

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Private bathroom
Bathrobes
Designer toiletries
  • Sleeps 4
  • 2 Queen Beds

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About the area

San Diego

At The Monsaraz San Diego, Tapestry Collection by Hilton, you'll be 6.8 km (4.2 mi) from USS Midway Museum and 7.6 km (4.7 mi) from Mission Bay. Highlights at this Art Deco hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, Westerly Public House, serves Californian cuisine and is open for breakfast, brunch, lunch and dinner. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 10-minute drive of this 3.5-property class Point Loma hotel include San Diego Convention Center and Balboa Park.

What's nearby

  • Mission Bay - 6 min drive - 5.2 km
  • SeaWorld - 7 min drive - 5.6 km
  • USS Midway Museum - 7 min drive - 7.9 km
  • San Diego Convention Center - 8 min drive - 9.0 km
  • Mission Beach - 9 min drive - 9.0 km

Getting around

  • County Center - Little Italy Station - 6 min drive
  • Old Town Transit Center - 10 min drive
  • San Diego, CA (SAN-San Diego Intl.) - 10 min drive

Restaurants

  • ‪Mitch's Seafood - ‬7 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Jimmy's Famous American Tavern - ‬5 min walk
  • ‪Better Buzz Coffee - ‬2 min walk
  • ‪Point Loma Seafoods - ‬6 min walk

About this property

The Monsaraz San Diego, Tapestry Collection by Hilton

Art Deco hotel with 24-hour fitness centre and 24-hour front desk
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 3 meeting rooms available. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly The Monsaraz San Diego, Tapestry Collection by Hilton. The hotel can provide wedding services and tour/ticket assistance. For a fee, parking is available.

This 3.5-star San Diego hotel is smoke free.

  • 1 building
  • 92 guestrooms or units
  • 3 levels
  • Conference rooms
  • Built in 2020
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Monsaraz San Diego, Tapestry Collection by Hilton offers 92 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch flat-screen televisions come with digital channels. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

This San Diego hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (USD 37 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 18 for adults and USD 9 to 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Westerly Public House

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms

Outdoors

  • Outdoor entertainment area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2020
  • Reception hall
  • Smoke-free property

Room amenities

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs and cats are allowed
  • Weight limit: 75 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 18 for adults and USD 9 to 12 for children
  • Valet parking fee: USD 37 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. This property uses solar energy. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dolphin Motel San Diego
The Monsaraz San Diego Tapestry Collection by Hilton
The Monsaraz San Diego, Tapestry Collection by Hilton Hotel
The Monsaraz San Diego, Tapestry Collection by Hilton San Diego

Frequently asked questions

What is the cancellation policy at The Monsaraz San Diego, Tapestry Collection by Hilton?

The Monsaraz San Diego, Tapestry Collection by Hilton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Monsaraz San Diego, Tapestry Collection by Hilton?

As of 30 Sept 2025, prices found for a 1-night stay for 2 adults at The Monsaraz San Diego, Tapestry Collection by Hilton on 12 Oct 2025 start from NZ$286.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Monsaraz San Diego, Tapestry Collection by Hilton?

Yep, The Monsaraz San Diego, Tapestry Collection by Hilton has covered valet parking with in/out privileges for USD 37 per night.

Are there any beaches close to The Monsaraz San Diego, Tapestry Collection by Hilton?

The closest beach to The Monsaraz San Diego, Tapestry Collection by Hilton is Mission Beach (5.6 km).

Does The Monsaraz San Diego, Tapestry Collection by Hilton serve breakfast?

Yeah, full breakfast is on offer daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at The Monsaraz San Diego, Tapestry Collection by Hilton?

No, The Monsaraz San Diego, Tapestry Collection by Hilton does not offer an airport shuttle service.

Is there a bar or restaurant at The Monsaraz San Diego, Tapestry Collection by Hilton?

Yep, they've got a lounge bar and an onsite restaurant that serves Californian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Monsaraz San Diego, Tapestry Collection by Hilton?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Monsaraz San Diego, Tapestry Collection by Hilton?

Cats and dogs are welcome at The Monsaraz San Diego, Tapestry Collection by Hilton, with food and water bowls on offer. Just so you know, there's a weight limit of up to 34 kg per pet.

The Monsaraz San Diego, Tapestry Collection by Hilton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 363 out of 582 reviews
Rating 8 - Good. 114 out of 582 reviews
Rating 6 - Okay. 57 out of 582 reviews
Rating 4 - Poor. 21 out of 582 reviews
Rating 2 - Terrible. 27 out of 582 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

JUN XING

Stayed 1 night in Jun 2025

2/10 Terrible

Adel, Any city

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We checked in on Sunday June 22,2025. Sandra, the hotel manger was kind enough to let us switch rooms to 246 which had a nice view. But she told us it would be ready in 30 minutes. we actually waited 90 minutes which was after 5pm. When we got to the room, the AC would not come on. I called her to see if there was a trick to getting th AC to work and she informed me that maintenance was resetting the AC and to just open the balcony door. That cooled off the room a bit but than we had to deal with all the flying bugs in the room. The next day, no AC. I mentioned the issue again to Sandra as we got our car from the valet that was costing $37 a day. Next day Tuesday again still no AC and nothing from Sandra, I again mentioned it to another employee working the front in desk. She said she would check into it but we heard nothing from anyone at the hotel. By Wednesday we realized that no one really cared and we just have to live with an open balcony door and flying bugs to keep the room somewhat tolerable. The carpet had stains. The room was not very clean. The pool area is small and full bird droppings. The pool furniture was old and something you would expect at a motel 6. The in room products were Nest brand but we noticed that the cleaning carts head cheap products that they refilled the Nest with. When we checked out, a different employee was working and was sympathetic to what we experienced. She was gracious enough to waive the valet fees. I would never stay there again.
Room carpet stains
Cheap furniture
Stayed 4 nights in Jun 2025

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
great location great margaritas and super nice
Stayed 1 night in Jun 2025

8/10 Good

Desiree

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The Monsaraz was really chic. I loved the patio area! The balcony was nice too. The air conditioning was out while we stayed. They gave us a fan which we used while sleeping. Wish we could have gotten a lower rate because of that. The valet service was excellent and really quick! The beds were comfy. The shower was really relaxing and big. Anyway, lots of good things, just didn't have ac. Happy in the end.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lacey

Liked: Amenities
AMAZING STAFF and property!!!
Stayed 1 night in May 2025

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Lexi

Travelled with partner
Disliked: Property conditions & facilities
Pretty little hotel. Couple things I didn’t enjoy was the shower. The shower head was rusted and the water smelled horrible the entire stay including the sink
Stayed 2 nights in Jun 2025

10/10 Excellent

Frederic, Oak Park

Disliked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

kelly

Stayed 2 nights in May 2025

4/10 Poor

Nazli

Stayed 2 nights in May 2025

6/10 Okay

Elizabeth

Good clean spot. Cleaning rooms and towel and supplies refil inconsistent.
Stayed 3 nights in May 2025

4/10 Poor

Mercedes

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Booked a 1- king bed room for my anniversary weekend, upon checking in the front desk told me they were sold out so they gave me a 2 queen size room!!! I was very disappointed.
Stayed 1 night in May 2025

2/10 Terrible

Isaiah

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Caryn

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice location. But Staff is unattentive. We pulled up to what said Valet. No one came? So I went in to check in. Front Desk girl just going thrj motions wouldn't even look at me. Said norhing about parking so I had to ask and she said oh they'll come out. Room was very small.
Stayed 1 night in May 2025

10/10 Excellent

Franck

Liked: Staff & service, property conditions & facilities
Clean and comfortable. Staff was really nice. Will stay there again
Stayed 1 night in Apr 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Alicia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near our destination, very safe and friendly staff. Parking is limited so we had to use valet parking.
Stayed 1 night in May 2025

10/10 Excellent

Ashok

Stayed 1 night in Apr 2025

10/10 Excellent

Anjela Christine

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

4/10 Poor

Roxanne

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is deceiving … from the pics it looks super cute and vibey … when it’s really not … it seems like it’s a really old hotel that they did some reno’s to make it look cute … but the carpets are stained and dingy … and the water smells so bad I couldn’t even use the sink in my hotel room. The area around the hotel is not so good either … the hotel right beside it is disgusting…. leading to some very undesirable characters lurking around The staff were all very pleasant and kind
Stayed 5 nights in Apr 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Paid a fair amount extra for a room with a balcony after having looked at the main Hilton site and doing some research. Ended up with an unusable balcony because there was a prom being hosted in the courtyard directly below us through the afternoon and evening without any prior warning by the hotel at check in. Hotels.com claim the rooms are soundproofed - they aren't! Scraping of furniimturee from the room above and the bass from the dj at the prom in the courtyard confirmed that! This was supposed to he a relaxing last day and night before returning home but was anything but that! The hotel should not be selling rooms at a premium that are directly overlooking events they have sold.
Stayed 1 night in May 2025

10/10 Excellent

Zahra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve been too! The staff were very friendly and the rooms were clean and there was room service everyday which was the best. There’s a coffee shop literally 3 minute walking distance.
Stayed 3 nights in Apr 2025

6/10 Okay

Sommer

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Front desk supervisor was rude and
Stayed 1 night in Apr 2025