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The Metro Hotel

2.5 star property

Photo gallery for The Metro Hotel

Garden
Signature Double Room
Reception
Exterior
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • 24/7 front desk
The current price is NZ$439
includes taxes & fees
7 Apr - 8 Apr

Explore the area

View map
319 Divisadero St, San Francisco, CA, 94117
  • Place, Haight Street
    ‪2 min walk‬
  • Place, University of San Francisco
    ‪14 min walk‬
  • Place, Golden Gate Park
    ‪18 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.4 out of 10
Exceptional
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.4 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Studio Suite

Royal Studio Suite

Royal Studio Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Studio Suite

Superior Studio Suite

Superior Studio Suite

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for City Double or Twin Room

City Double or Twin Room

City Double or Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Signature Double Room

Signature Double Room

Signature Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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The Phoenix Hotel

Downtown San Francisco
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.5 out of 5, Wonderful, 1,003 reviews
The price is NZ$293
includes taxes & fees
6 Apr - 7 Apr
The Phoenix Hotel

About the area

San Francisco

At The Metro Hotel you'll be within a 20-minute stroll of popular places like Golden Gate Park and University of San Francisco. Highlights at this hotel include in-room free WiFi and Smart TVs. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a garden. Plus you'll find multilingual staff. .With a stay at this Haight-Ashbury hotel, you'll be 2.7 km (1.7 mi) from Presidio of San Francisco and 4 km (2.5 mi) from Moscone Convention Center.

What's nearby

  • Haight Street - 2 min walk - 0.2 km
  • Painted Ladies - 8 min walk - 0.7 km
  • University of San Francisco - 14 min walk - 1.2 km
  • Castro Street - 14 min walk - 1.2 km
  • Golden Gate Park - 18 min walk - 1.5 km

Getting around

  • San Francisco Station - 5 min drive
  • Duboce Avenue & Noe Street Station - 8 min walk
  • San Francisco International Airport (SFO) - 30 min drive

Restaurants

  • ‪Sightglass Coffee - ‬1 min walk
  • ‪Madrone Art Bar - ‬3 min walk
  • ‪RT Rotisserie - ‬3 min walk
  • ‪Lucinda’s Deli - ‬5 min walk
  • ‪Nopa - ‬4 min walk

About this property

The Metro Hotel

The Metro Hotel offers its guests multilingual staff and a garden. WiFi is free in public spaces.

This San Francisco hotel is smoke free.

  • 24 guestrooms or units
  • Front desk (24 hours)
  • Staff members are multilingual
  • Garden
  • No smoking on site
The Metro Hotel offers 24 accommodations. 32-inch Smart televisions come with satellite channels.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on request.

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Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Holiday Inn Golden Gateway by IHG
Downtown San Francisco
  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
4.5 out of 5, Wonderful, 5,478 reviews
The price is NZ$270
includes taxes & fees
12 Apr - 13 Apr
Holiday Inn Golden Gateway by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping on request
  • Multilingual staff

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property is also known as

The Metro Hotel Hotel
The Metro Hotel San Francisco
The Metro Hotel Hotel San Francisco

Frequently asked questions

What is the cancellation policy at The Metro Hotel?

The Metro Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Metro Hotel?

As of 2 Apr 2026, prices found for a 1-night stay for 2 adults at The Metro Hotel on 7 Apr 2026 start from NZ$439, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to The Metro Hotel?

The closest beach to The Metro Hotel is Ocean Beach (6.6 km).

Is there a free airport shuttle available at The Metro Hotel?

No, The Metro Hotel does not offer an airport shuttle service.

What time are check-in & check-out at The Metro Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Metro Hotel?

No, only service animals are allowed.

The Metro Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 227 out of 308 reviews
Rating 8 - Good. 47 out of 308 reviews
Rating 6 - Okay. 25 out of 308 reviews
Rating 4 - Poor. 7 out of 308 reviews
Rating 2 - Terrible. 2 out of 308 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert

Stayed 6 nights in Dec 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was very nice, perfect for my husband and I as our son lives about a half a mile down the street. It was clean, staff was great,
Stayed 4 nights in Dec 2025

10/10 Excellent

Elizabeth Anne

Liked: Cleanliness, property conditions & facilities
Great service and lovely room!
Stayed 1 night in Dec 2025

10/10 Excellent

Kaeshelle

Stayed 1 night in Dec 2025

10/10 Excellent

Sid J

Stayed 1 night in Dec 2025

10/10 Excellent

Madelyn, BAKERSFIELD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, fun neighborhood!
Stayed 1 night in Dec 2025

10/10 Excellent

Ying, Santa clara

Stayed 1 night in Dec 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

10/10 Excellent

Julie

Stayed 1 night in Nov 2025

10/10 Excellent

Cynthia, Ellicott City

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room, a light blanket that could be used in place of the too-heavy comforter, and fresh fluffy towels daily.
Stayed 4 nights in Nov 2025

10/10 Excellent

Eleanor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was incredibly friendly and helpful - providing tips on great restaurants nearby, and giving detailed instructions on how to rent bikes and use public transit. My son loved all the chocolate truffles.
Stayed 1 night in Nov 2025

10/10 Excellent

Paulina

Stayed 1 night in Nov 2025

4/10 Poor

Monica

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Dilapidated conditions with non functional utilities including climate control, lighting, air circulation. Saggy mattresses, no blackout curtains, noisy room
Stayed 2 nights in Nov 2025

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Great convenient spot. Bed really comfortable.
Stayed 1 night in Nov 2025

10/10 Excellent

Lauri

The staff is extremely friendly and accommodating.
Stayed 3 nights in Oct 2025

10/10 Excellent

andy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very friendly people
Stayed 4 nights in Oct 2025

10/10 Excellent

Michael

Travelled with family, Travelled with group
Liked: Amenities
The Metro is my go to whenever I need a hotel in San Francisco. Be stayed there so many times I lost count. Never a bad experience!
Stayed 2 nights in Oct 2025

10/10 Excellent

Alena

Stayed 1 night in Oct 2025

4/10 Poor

Prakash

Disliked: Cleanliness, staff & service, property conditions & facilities
Room and washroom size is very small and facilities like, tea , coffee, fridge is not available
Stayed 3 nights in Sep 2025

10/10 Excellent

Rajeev

Stayed 2 nights in Sep 2025

10/10 Excellent

Alka

Stayed 1 night in Sep 2025

4/10 Poor

Ant

Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice and helpful Convenient location Rooms were very small and cramped
Stayed 3 nights in Sep 2025