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The Metro Hotel

2.5 star property
Hotel with a 24-hour front desk, near Golden Gate Park

Photo gallery for The Metro Hotel

Garden
Lobby
Front of property
Standard Studio
Signature Double Room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Free WiFi

Explore the area

View map
319 Divisadero St, San Francisco, CA, 94117
  • Place, University of San Francisco
    ‪14 min walk‬
  • Place, Kaiser Permanente Medical Center
    ‪16 min walk‬
  • Place, Golden Gate Park
    ‪20 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪20 min drive‬

Room options

View all photos for Superior Studio Suite

Superior Studio Suite

Superior Studio Suite

8.0 out of 10
Very good
(1 review)

Highlights

Smart TV
Private bathroom
Satellite channels
  • Sleeps 6
  • 2 Queen Beds and 1 Double Bed

View all photos for Signature Double Room

Signature Double Room

Signature Double Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Smart TV
Private bathroom
Satellite channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Royal Studio Suite

Royal Studio Suite

Royal Studio Suite

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Smart TV
Private bathroom
Satellite channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Smart TV
Private bathroom
Satellite channels
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.4 out of 10
Very good
(11 reviews)

Highlights

Smart TV
Private bathroom
Satellite channels
  • Sleeps 2
  • 1 Double Bed

View all photos for City Double or Twin Room

City Double or Twin Room

City Double or Twin Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Smart TV
Private bathroom
Satellite channels
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.4 out of 10
Exceptional
(14 reviews)

Highlights

Smart TV
Private bathroom
Satellite channels
  • Sleeps 2
  • 1 Queen Bed

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About the area

San Francisco

At The Metro Hotel you'll be 1.8 km (1.1 mi) from Golden Gate Park and 2.7 km (1.6 mi) from Presidio of San Francisco. Highlights at this hotel include in-room free WiFi and Smart TVs. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a garden. Plus you'll find multilingual staff. .Attractions within a 30-minute walk of this Haight-Ashbury hotel include University of San Francisco and Bill Graham Civic Auditorium.

What's nearby

  • University of San Francisco - 14 min walk - 1.2 km
  • Kaiser Permanente Medical Center - 16 min walk - 1.4 km
  • Golden Gate Park - 20 min walk - 1.7 km
  • Bill Graham Civic Auditorium - 3 min drive - 2.2 km
  • Moscone Convention Center - 6 min drive - 5.8 km

Getting around

  • Duboce Avenue & Noe Street Station - 8 min walk
  • San Francisco Station - 14 min drive
  • San Francisco International Airport (SFO) - 20 min drive

Restaurants

  • ‪Madrone Art Bar - ‬2 min walk
  • ‪Nopa - ‬4 min walk
  • ‪Sightglass Coffee - ‬1 min walk
  • ‪Lucinda’s Deli - ‬5 min walk
  • ‪The Page - ‬1 min walk

About this property

The Metro Hotel

Hotel with a 24-hour front desk, near Golden Gate Park
The Metro Hotel offers its guests multilingual staff and a garden. WiFi is free in public spaces.

This San Francisco hotel is smoke free.

  • 24 guestrooms or units
  • Front desk (24 hours)
  • Staff members are multilingual
  • Garden
  • No smoking on site
The Metro Hotel offers 24 accommodations. 32-inch Smart televisions come with satellite channels.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property is also known as

The Metro Hotel Hotel
The Metro Hotel San Francisco
The Metro Hotel Hotel San Francisco

Frequently asked questions

What is the cancellation policy at The Metro Hotel?

The Metro Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to The Metro Hotel?

The closest beach to The Metro Hotel is Ocean Beach (6.5 km).

Is there a free airport shuttle available at The Metro Hotel?

No, The Metro Hotel does not offer an airport shuttle service.

What time are check-in & check-out at The Metro Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Metro Hotel?

No, only service animals are allowed.

Reviews

The Metro Hotel Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.8/10

Staff & service

7.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 197 out of 270 reviews
Rating 8 - Good. 44 out of 270 reviews
Rating 6 - Okay. 22 out of 270 reviews
Rating 4 - Poor. 5 out of 270 reviews
Rating 2 - Terrible. 2 out of 270 reviews

Reviews

10/10 Excellent

Casi

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Super clean, excellent location, very helpful staff.
Stayed 4 nights in Jun 2025

10/10 Excellent

carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and secure. Nice location for bars and restaurants and walkable to good neighborhoods. Thought it was excellent value.
Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie

Stayed 2 nights in Apr 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine boutique hotel!

Great location, great history, great people. We will be back!
Stayed 2 nights in May 2025

10/10 Excellent

Keith

Liked: Cleanliness
This hotel iis a gem.
Stayed 1 night in Jun 2025

10/10 Excellent

Grey

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location, very clean.
Stayed 3 nights in Jun 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay at this hotel! The staff was super nice and helpful - they held on to our bags for us before check-in and after check-out while we explored the city. They even offered for us to keep anything we didn’t need but didn’t want to leave in the car overnight so we didn’t have to lug our big bags upstairs. Loved the decor and character in the lobby and room. The only thing that was a bit of bummer is website says you park on the street in the neighborhood but there are strict limits to this during the week so we ended up having to park in a pricey garage. Imagine this wouldn’t be an issue if you’re there over the weekend but would just keep that in mind if you’re visiting on a weekday. Overall though really enjoyed staying here and would definitely recommend!
Stayed 1 night in May 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk woman was so kind and accomodating!
Stayed 1 night in Apr 2025

10/10 Excellent

Asia Briana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really cute!
Stayed 3 nights in Mar 2025

8/10 Good

Mackensie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Metro Hotel is a colorful and vibrant boutique hotel in the Divisadero neighborhood. We truly enjoyed our stay here and felt safe on the property. The location is excellent and the restaurants in the area are very very good. The room itself was cozy and would be good for a short stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

warren

Liked: Staff & service, property conditions & facilities
Staff was great……very helpful. We would stay here again and will recommend to my friends. Warren
Stayed 1 night in Apr 2025

10/10 Excellent

Saurabh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Laurie

Stayed 3 nights in Apr 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

We enjoyed the hotel. Comfy, clean and a good location. We would recommend to friends and family
Stayed 1 night in Apr 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Tiny rooms but didn’t mind that at all. The staff and the location was excellent.
Stayed 1 night in Apr 2025

10/10 Excellent

Jaremi

Stayed 1 night in Mar 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

stephanie

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Jack

Liked: Cleanliness, staff & service
The property is an older building in lower haight, which has cute charm, but that means thin walls and hearing everything your neighbors do. I had a family with kids above my room and I could hear every footstep and anytime water was used. My room was small and somewhat cramped, but worked for me as I did not spend much time in it. The hotel staff is great and it’s in a great location.
Stayed 3 nights in Mar 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Clean convenient
Stayed 2 nights in Feb 2025

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location with lots to see and do in walking distance. Difficult to find parking in the area, but with some planning can be mitigated. Staff were lovely and professional.
Stayed 1 night in Mar 2025

10/10 Excellent

Hilary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fun and unique property in SF. The staff were super friendly and answered any question we had. I loved the charm of the original rooms. Great hotel for an affordable price in SF.
Stayed 1 night in Dec 2024

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, great location, quiet rooms, and comfy bed. Would recommend to get a feel for a vibrant SF nieghborhood.
Stayed 3 nights in Feb 2025