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The Herbert Hotel

2.5 star property

Photo gallery for The Herbert Hotel

Check-in/check-out kiosk
Property entrance
Desk, laptop workspace, free cots/infant beds, rollaway beds
Interior detail
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Laundry room

Explore the area

View map
161 Powell Street, San Francisco, CA, 94102
  • Place, Westin St Francis Hotel Glass Elevators
    ‪2 min walk‬
  • Place, Union Square
    ‪2 min walk‬
  • Place, Warfield Theatre
    ‪7 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Desk, laptop workspace, free cots/infant beds, rollaway beds

Standard Room, 1 Queen Bed

7.4 out of 10
Good
(38 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Desk, laptop workspace, free cots/infant beds, rollaway beds

Deluxe Room, 1 Queen Bed

7.8 out of 10
Good
(28 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Desk, laptop workspace, free cots/infant beds, rollaway beds

Deluxe Room, 2 Queen Beds

7.4 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Room, 2 Twin Beds, Hallway Bathroom

Desk, laptop workspace, free cots/infant beds, rollaway beds

Economy Room, 2 Twin Beds, Hallway Bathroom

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Room, 1 Queen Bed, Hallway Bathroom

Desk, laptop workspace, free cots/infant beds, rollaway beds

Economy Room, 1 Queen Bed, Hallway Bathroom

8.0 out of 10
Very good
(38 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Seasonal)

Desk, laptop workspace, free cots/infant beds, rollaway beds

Standard Room, 1 Queen Bed (Seasonal)

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Longterm Stay)

Desk, laptop workspace, free cots/infant beds, rollaway beds

Standard Room, 1 Queen Bed (Longterm Stay)

7.0 out of 10
Good
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed (Longterm Stay)

Desk, laptop workspace, free cots/infant beds, rollaway beds

Deluxe Room, 1 Queen Bed (Longterm Stay)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Economy Room, 1 Queen Bed, Hallway Bathroom Long Term Stay

Desk, laptop workspace, free cots/infant beds, rollaway beds

Economy Room, 1 Queen Bed, Hallway Bathroom Long Term Stay

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room, 1 Queen Bed, Hallway Bathroom Seasonal

Desk, laptop workspace, free cots/infant beds, rollaway beds

Economy Room, 1 Queen Bed, Hallway Bathroom Seasonal

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room, 2 Twin Beds, Hallway Bathroom Seasonal

Desk, laptop workspace, free cots/infant beds, rollaway beds

Economy Room, 2 Twin Beds, Hallway Bathroom Seasonal

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About the area

San Francisco

The Herbert Hotel puts you in the heart of San Francisco, steps from Union Square and within a 15-minute stroll of Moscone Convention Center. Highlights at this hotel include free in-room WiFi. .This hotel offers free WiFi in public areas, concierge services and a lift. Additionally, you'll find laundry facilities. .Attractions within a 30-minute walk of this Union Square hotel include Oracle Park and Ferry Building.

What's nearby

  • Westin St Francis Hotel Glass Elevators - 2 min walk - 0.2 km
  • Union Square - 2 min walk - 0.2 km
  • Warfield Theatre - 7 min walk - 0.6 km
  • Palace Hotel - 7 min walk - 0.6 km
  • Moscone Convention Center - 10 min walk - 0.8 km

Getting around

  • Powell St & O'Farrell St Stop - 1 min walk
  • San Francisco Station - 2 min drive
  • San Francisco International Airport (SFO) - 28 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Burger King - ‬2 min walk
  • ‪John's Grill - ‬2 min walk
  • ‪Kin Khao - ‬2 min walk

About this property

The Herbert Hotel

As a guest of The Herbert Hotel, you'll find tour/ticket assistance, concierge services, and laundry facilities. Public spaces have free WiFi.

Smoking is allowed in designated areas at this San Francisco hotel.

  • 99 guestrooms or units
  • Self-service laundry
  • Tour and ticket information
  • Concierge
  • Lift
  • Smoking in designated areas
The Herbert Hotel offers 99 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free toiletries and a ceiling fan.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities

Guest services

  • Concierge services
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private or shared bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
The check-in location differs from the property location; go to: [Hotel Stratford, 242 Powell Street, San Francisco, CA 94102]
Guests can access their accommodation through a private entrance
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 75.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 75.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Herbert Hotel San Francisco
Herbert Hotel
Herbert San Francisco
The Herbert Hotel Hotel
The Herbert Hotel San Francisco
The Herbert Hotel Hotel San Francisco

Frequently asked questions

What is the cancellation policy at The Herbert Hotel?

The Herbert Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to The Herbert Hotel?

The closest beach to The Herbert Hotel is Ocean Beach (9.4 km).

Is The Herbert Hotel family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that The Herbert Hotel is a hit with families.

Is there a free airport shuttle available at The Herbert Hotel?

No, The Herbert Hotel does not offer an airport shuttle service.

What time are check-in & check-out at The Herbert Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Herbert Hotel?

No, only service animals are allowed.

The Herbert Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 316 out of 1002 reviews
Rating 8 - Good. 309 out of 1002 reviews
Rating 6 - Okay. 186 out of 1002 reviews
Rating 4 - Poor. 93 out of 1002 reviews
Rating 2 - Terrible. 98 out of 1002 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Joran

Good stay
Stayed 1 night in Oct 2025

10/10 Excellent

Shahid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable room with all the basic amenities.
Stayed 6 nights in Nov 2025

4/10 Poor

Christopher

Disliked: Cleanliness, amenities, property conditions & facilities
Bed is not a queen like advertised. It is a full mattress; skinnier & shorter than a queen. The floors were quite dirty and the sink leaked so much that we had to put a towel on the floor to sop up the dirty water. Speaker in the TV is blown, too, making watching tv painful.
Stayed 5 nights in Nov 2025

10/10 Excellent

Wynton

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good staff. The room was clean. The bathroom was a little rough. But it was it was overall good stay.
Stayed 6 nights in Nov 2025

4/10 Poor

Yuanrui

Stayed 1 night in Nov 2025

10/10 Excellent

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean thank you
Stayed 2 nights in Nov 2025

8/10 Good

Araceli

Stayed 4 nights in Nov 2025

2/10 Terrible

cesare

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property is outdated and not clean
Stayed 2 nights in Nov 2025

4/10 Poor

Daniel

Disliked: Cleanliness, amenities
Towels had yellow and green staining. There was no soap or body wash in the room. Sheets were turning yellow as well.
Stayed 3 nights in Oct 2025

8/10 Good

calvin

Liked: Cleanliness, staff & service, amenities
All was good basic room clean and comfortable for the price
Stayed 5 nights in Oct 2025

10/10 Excellent

Julien

Stayed 4 nights in Oct 2025

8/10 Good

Ana Carolina

Travelled with group
Liked: Staff & service
Check-in is done at another hotel on the same street. The first room I was given was not clean — there was hair in the bathroom, the bathtub was black with dirt, and there was mold on the curtains. I went to the reception to request a room change, and they were very helpful and immediately gave me another one. The second room was clean and comfortable.
Stayed 3 nights in Oct 2025

2/10 Terrible

Stephanie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No staff onsite, you have to check in a block away. Housekeeping costs extra. 2 towels total provided for 2 adults, no hand towels. Room was filthy. No fitted sheet, just a loose sheet placed over a hair-covered and mystery-stained mattress pad. Comforter was full of burn holes and filthy, covered up with a top sheet that had small stains that appeared to be blood stains. Tub was dirty and full of hair. No overhead lights in the room and one of the “reading lights” at the side of the bed shorted out the first night.
Stayed 3 nights in Oct 2025

10/10 Excellent

Xavier

Stayed 4 nights in Oct 2025

6/10 Okay

Marharyta

Stayed 3 nights in Aug 2025

6/10 Okay

Ezra

Stayed 3 nights in Oct 2025

10/10 Excellent

JONATHAN

Stayed 1 night in Oct 2025

6/10 Okay

Ann Roberta

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 7 nights in Oct 2025

10/10 Excellent

Labarron, Milpitas

Stayed 1 night in Oct 2025

2/10 Terrible

Josiah, Rochester Hills

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There is no air conditioning in the rooms. I repeat no AC. Even worse, the windows did not open, the rooms were incredibly hot, like 75° or 80°. So hot that when I walked in I was immediately uncomfortable and took off my jacket and was still sweating. The suggestion was made to get maintenance to come up and open the window. Which was counterintuitive....because the street outside is quite noisy So the option is either enjoy a 75 or 80° room at night or have an open window with noisy street outside to cool the room down. Sadly not a workable option in either one. I had to check out within an hour of checking in because there was no way I could survive even a single night there. Thankfully the staff was very gracious and refunded everything. Oh, and I forgot to mention, you can't even check in at the hotel itself. You have to walk down a block and a half to another hotel and check in at their front desk and they give you a key for that hotel. It's really a weird situation, there's not even a person at the front desk at this hotel. In short, book any hotel but this hotel. Go book a hostel stay, which I did the night before, it was lovely. Just don't stay at The Herbert. Don't waste your money. Don't waste your time. And most importantly, don't waste an hour of your life that you can't get back and the stressful time it would be for you to go through what I had to go through. Save yourself LOL
Stayed 2 nights in Oct 2025

10/10 Excellent

Frederic

Stayed 1 night in Oct 2025

8/10 Good

Valerie

Liked: Cleanliness, property conditions & facilities, room comfort
Fantastic Location. Very, very clean. Good value for money.
Stayed 2 nights in Oct 2025

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Yang, Springfield

Liked: Staff & service
Disliked: Cleanliness, amenities
Hair in the bath,floor and toilet . Wrong word in the notice of front desk.' one block away' write in 'One black away' I check in late at night, there is no any notice either on the door, nor the welcome message( what's the use of 'welcome'!!!!!!, or the link. So terrible. The gate were locked, I have to wait almost half an hour with coldlessnand tireness . so I have to wait and follow other guest enter.
Wrong word on the front desk notice. Use black as block. So ridiculous.
Stayed 1 night in Oct 2025

2/10 Terrible

Dion, Santa Rosa

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No fridge - no service - bad bad bad
Stayed 3 nights in Oct 2025