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The Phoenix Hotel

3.0 star property
Hotel with an outdoor pool, a short walk to Bill Graham Civic Auditorium

Photo gallery for The Phoenix Hotel

Outdoor pool, a heated pool
Interior
Bar (on property)
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast available
  • Bar
  • Pet-friendly
  • Laundry
The current price is NZ$302
includes taxes & fees
17 Aug - 18 Aug

Explore the area

View map
601 Eddy St, San Francisco, CA, 94109
  • Bill Graham Civic Auditorium
    ‪8 min walk‬
  • Union Square
    ‪15 min walk‬
  • Moscone Convention Center
    ‪3 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Double Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

9.0 out of 10
Wonderful
(24 reviews)

Highlights

Heating
Flat-screen TV
Ceiling fan
Hairdryer
Private bathroom
Designer toiletries
Bathrobes
Coffee/tea maker
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room

In-room safe, desk, iron/ironing board, free WiFi

Superior King Room

9.6 out of 10
Exceptional
(18 reviews)

Highlights

Heating
Flat-screen TV
Ceiling fan
Hairdryer
Private bathroom
Designer toiletries
Bathrobes
Coffee/tea maker
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room King Accessible

In-room safe, desk, iron/ironing board, free WiFi

Superior Room King Accessible

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Flat-screen TV
Ceiling fan
Hairdryer
Private bathroom
Designer toiletries
Bathrobes
Coffee/tea maker
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King with Pool View

In-room safe, desk, iron/ironing board, free WiFi

Superior King with Pool View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Heating
Flat-screen TV
Ceiling fan
Hairdryer
Private bathroom
Designer toiletries
Bathrobes
Coffee/tea maker
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the area

San Francisco

The Phoenix Hotel puts you in the heart of San Francisco, within a 20-minute stroll of popular places like Bill Graham Civic Auditorium and Union Square. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .The restaurant, Chambers, is open for dinner. Additionally, you'll find free Wi-Fi in public areas and a snack bar/deli. Each morning to-go breakfast is served between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Attractions within a 30-minute walk of this 3-property class Downtown San Francisco hotel include Moscone Convention Center and San Francisco Museum of Modern Art.

What's nearby

  • Bill Graham Civic Auditorium - 8 min walk - 0.7 km
  • Union Square - 15 min walk - 1.3 km
  • Moscone Convention Center - 3 min drive - 2.2 km
  • Lombard Street - 4 min drive - 2.2 km
  • Oracle Park - 4 min drive - 2.9 km

Getting around

  • San Francisco Station - 4 min drive
  • Market St & Larkin St Stop - 8 min walk
  • San Francisco International Airport (SFO) - 29 min drive

Restaurants

  • Saigon Sandwich
  • ‪Brenda's French Soul Food - ‬3 min walk
  • ‪Emperor Norton's Boozeland - ‬1 min walk
  • ‪Pho 2000 - ‬3 min walk
  • ‪Hải Ký Mì Gia - ‬4 min walk

About this property

The Phoenix Hotel

Hotel with an outdoor pool, a short walk to Bill Graham Civic Auditorium
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a vending machine, and tour/ticket assistance are also featured at The Phoenix Hotel. For a fee, parking is available.

This 3-star San Francisco hotel is smoke free.

  • 1 building
  • 44 guestrooms or units
  • 2 levels
  • Built in 1956
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
The Phoenix Hotel offers 44 accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. 42-inch flat-screen televisions come with cable channels.

Bathrooms include a shower, bathrobes, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 10:00 AM for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chambers

Things to do

  • Heated pool
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • No lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • Built in 1956
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15 to 30 for adults and USD 15 to 30 for children
  • Self-parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 016235201001

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Phoenix Hotel Joie de Vivre Boutique Hotel
Phoenix Hotel Joie de Vivre Boutique Hotel San Francisco
Phoenix Joie de Vivre Boutique
Phoenix Joie de Vivre Boutique San Francisco
Phoenix Hotel San Francisco
Phoenix Hotel
Phoenix San Francisco
Phoenix Hotel a Joie de Vivre Boutique Hotel
The Phoenix Hotel Hotel
The Phoenix Hotel San Francisco
The Phoenix Hotel Hotel San Francisco

Frequently asked questions

What is the cancellation policy at The Phoenix Hotel?

The Phoenix Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Phoenix Hotel?

As of 16 Aug 2025, prices found for a 1-night stay for 2 adults at The Phoenix Hotel on 17 Aug 2025 start from NZ$302.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Phoenix Hotel?

Yep, The Phoenix Hotel has a self car park with in/out privileges for USD 25 per night.

Are there any beaches close to The Phoenix Hotel?

The closest beach to The Phoenix Hotel is Ocean Beach (8.5 km).

Does The Phoenix Hotel have a pool?

Yep, and guests love it! The Phoenix Hotel has a heated pool and an outdoor pool.

Is The Phoenix Hotel family-friendly?

You bet! With amenities such as a deli and an outdoor pool, it's no surprise that The Phoenix Hotel is a hit with families.

Does The Phoenix Hotel serve breakfast?

Sure does, to-go breakfast is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at The Phoenix Hotel?

No, The Phoenix Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Phoenix Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Phoenix Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The Phoenix Hotel?

Furry friends are welcome at The Phoenix Hotel, with food and water bowls on offer.

The Phoenix Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 660 out of 1003 reviews
Rating 8 - Good. 219 out of 1003 reviews
Rating 6 - Okay. 71 out of 1003 reviews
Rating 4 - Poor. 28 out of 1003 reviews
Rating 2 - Terrible. 25 out of 1003 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Frank

Liked: Cleanliness, staff & service

Our vibe was off

It was an okay facility. Reading the reviews (when we booked the room), many of them spoke of the "vibe" the facility. There was definitely a 60's/rock-n-roll vibe to the facility. The room next to ours was noisy until near midnight - for some reason they keep opening/shutting their door, was a little disturbing. Our room had red colored fluorescent lights over the the headboard, which were connected to light switch as you entered the room. I use a CPAP machine to sleep, and there was only one plug-in by the bed. To keep my machine operating, we couldn't turn off the power to the light over our bed, that also was annoying. The staff was very pleasant. Don't know if I would stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Terri

Stayed 2 nights in May 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! I loved how walkable this location is. Our room was cute, quiet and enjoyable. I love the history of this hotel as well, I will come back for sure in the future.
Stayed 1 night in May 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

I really loved this place. Great vibes, great staff and safe. I have some suggestions that would make it even better. 1) Mini fridge in the rooms would be nice. Our room didn’t have one, not sure if others did? We did a door dash order and didn’t finish our sandwiches/potato salad. We ended up having to toss the rest of our food so that we wouldn’t risk food poisoning. :( It would have been a great late night snack. 2) Coffee/tea in the room. Our room didn’t have a coffee maker. I think there is coffee in the lobby (?), but sometimes it’s nice to be in your jammie’s with a nice hot coffee/tea instead of walking all the way to through the courtyard to the lobby to get a cup of Joe. 3) Bedside charging stations would cool. There was a power outlet that didn’t work so we had to charge our phones by the TV. We didn’t call and complain because we just worked around these obstacles, but still just some things to consider. Maybe our room was the only one missing a fridge, coffee maker or working outlet? I don’t know, but in spite of these things, I really enjoyed our stay and would definitely still comeback! :)
Stayed 1 night in May 2025

10/10 Excellent

Frank

Stayed 1 night in May 2025

10/10 Excellent

Chizu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there for our courthouse wedding and it was very nice. An oasis of the Tenderloin!
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Revie

It is a very cool, funky little motel, with a beautiful pool and patio and a very nice and friendly staff. But it is smack in the middle of the Tenderloin so that is to be taken into account But I enjoyed my two nights there very much.
Stayed 1 night in May 2025

6/10 Okay

Greg

Business traveller
Liked: Cleanliness, staff & service, amenities
Fine for a low cost last minute motel
Stayed 3 nights in Apr 2025

6/10 Okay

Christie

Travelled with family
Liked: Staff & service
Disliked: Amenities
The two staff members we encountered were very helpful and friendly. This is a cute vintage style motor lodge. It just wasn’t my personal style. It had a retro rock and roll style.
Stayed 1 night in May 2025

10/10 Excellent

David

Stayed 1 night in May 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Phoenix rocks

Perfect stay, incredible location, such a great vibe
Stayed 2 nights in Apr 2025

10/10 Excellent

Lydia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay - cool vibe!
Stayed 1 night in May 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Malia

Liked: Cleanliness, staff & service, property conditions & facilities
The manager was very helpful and warm. Pool was very warm and the whole place had hip vibes.
Stayed 2 nights in Apr 2025

10/10 Excellent

dan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Britany

Stayed 2 nights in Mar 2025

10/10 Excellent

Alexander

Stayed 1 night in May 2025

8/10 Good

Ursula

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was friendly and helpful for my late check in past 12:30am. Unfortunately it was nosy due to the construction occurring on the opposite side of the street that the hotel has no control about. Minimal space for my dog to go potty outside, no grass just wood chips and a planter, they had a waste bin with poopy bags to encourage you to have your pet in that specific space. Overall a good place to stay.
Stayed 1 night in Apr 2025

2/10 Terrible

Jennifer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The first room I checked into had a funky smell and the bathroom had mold in the corners of the bathroom. After a second visit to the front desk I was able to move. The hotel is more like a motel …the pictures online are misleading. The staff is very helpful but the motel itself could use some serious deep cleaning and renovations. The area around the motel is super dicey… lots of human feces, homeless prople, and street folks doing mad drugs.
Stayed 3 nights in Apr 2025

10/10 Excellent

Lisa

Stayed 3 nights in Apr 2025

10/10 Excellent

Patricia

Stayed 2 nights in Apr 2025