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Villa La Valencia Beach Resort & Spa Los Cabos

4.5 star property
Luxury resort on the beach, with 5 outdoor pools

Photo gallery for Villa La Valencia Beach Resort & Spa Los Cabos

5 outdoor pools, pool umbrellas, pool loungers
4 restaurants, breakfast, lunch, dinner served; American cuisine
2 bedrooms, premium bedding, down duvets, in-room safe
Property entrance
5 outdoor pools, pool umbrellas, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • All-inclusive
  • Bar
  • Room service
The current price is NZ$599
includes taxes & fees
8 July - 9 July

Explore the area

Map
Carretera Transpeninsular CSL-SJC, KM 18.5, San José del Cabo, BCS, 23405
  • Desert Park Natural Reserve
    ‪10 min walk‬
  • El Dorado Golf Club
    ‪5 min drive‬
  • Cabo Real Golf Club
    ‪5 min drive‬
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪30 min drive‬

Room options

View all photos for Two Bedroom Suite Ocean View

2 bedrooms, premium bedding, down duvets, in-room safe

Two Bedroom Suite Ocean View

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 165 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio Ocean View

2 bedrooms, premium bedding, down duvets, in-room safe

Deluxe Studio Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Ceiling fan
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed

View all photos for Two Bedroom Suite Pool View

2 bedrooms, premium bedding, down duvets, in-room safe

Two Bedroom Suite Pool View

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 165 sq m
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio Pool View

View from room

Deluxe Studio Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Ceiling fan
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed

View all photos for One Bedroom Suite Ocean View

2 bedrooms, premium bedding, down duvets, in-room safe

One Bedroom Suite Ocean View

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 115 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Suite Pool View

2 bedrooms, premium bedding, down duvets, in-room safe

One Bedroom Suite Pool View

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 115 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

San José del Cabo

A luxury stay in San José del Cabo awaits you at Villa La Valencia Beach Resort & Spa Los Cabos. Within just a 10-minute stroll, you'll find beach and Desert Park Natural Reserve. Highlights at this beachfront resort include 4 restaurants, 5 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. The steakhouse, Latitud 23.5, serves American cuisine and is open for dinner. La Jolla is the resort's own lobby lounge. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site 24-hour gym and lazy river. Other amenities include free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4.5-property class San José del Cabo resort include Chileno Beach and Palmilla Beach.
View more Resorts in San José del CaboOpens in a new window

What's nearby

  • Desert Park Natural Reserve - 10 min walk - 0.9 km
  • El Dorado Golf Club - 5 min drive - 6.2 km
  • Chileno Beach - 5 min drive - 5.8 km
  • Cabo Real Golf Club - 5 min drive - 3.9 km
  • Palmilla Beach - 8 min drive - 9.2 km

Getting around

  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.) - 26 min drive

Restaurants

  • ‪Naos - ‬20 min walk
  • ‪Al Pairo - ‬8 min walk
  • ‪Azul - ‬9 min drive
  • ‪Mako Restaurant - ‬7 min walk
  • ‪Riccio Di Mare - ‬7 min walk

About this property

Villa La Valencia Beach Resort & Spa Los Cabos

Luxury resort on the beach, with 5 outdoor pools
Some rates at Villa La Valencia Beach Resort & Spa Los Cabos are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Villa La Valencia Beach Resort & Spa Los Cabos, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This luxury resort also offers a children's pool and a 24-hour fitness centre. Self parking and valet parking are free.

This 4.5-star San José del Cabo resort is smoke free.

  • 304 guestrooms or units
  • 9 levels
  • 4 buildings
  • 4 dining venues
  • 5 bars or lounges
  • Built in 2021
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • ATM
  • Lift
  • No smoking on site
  • Locker space
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Villa La Valencia Beach Resort & Spa Los Cabos offers 304 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Beds feature down duvets and premium bedding. 55-inch Smart televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

The on-site spa has 9 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily. Guests under 16 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Languages

English, Spanish

Similar properties

5 outdoor pools, pool umbrellas, pool loungers

Villa La Valencia Los Cabos Beach Resort & Spa - All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.4 out of 5, Excellent, 317 reviews
The price is NZ$1,136
includes taxes & fees
8 July - 9 July
Villa La Valencia Los Cabos Beach Resort & Spa - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 41 for adults and USD 22 for children
  • 4 restaurants
  • 5 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Coralle
  • El Patrón
  • La Jolla
  • La Taberna
  • Latitud 23.5

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 5 outdoor pools
  • Beach volleyball
  • Children's club
  • Children's pool
  • Evening entertainment
  • Full-service spa
  • Lazy river

Family friendly

  • 5 outdoor pools
  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • Free cot
  • Grocery/convenience store
  • In-room babysitting
  • In-room microwave
  • Lazy river
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Lockers

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 4 buildings
  • 9 floors
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Microwave
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 26.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.14 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 41 for adults and from USD 22 for children
  • Airport shuttle fee: USD 22 per person (one-way)
  • Airport shuttle fee per child: USD 22 (one-way)
  • Rollaway bed fee: USD 26.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. For guests' safety, the property includes window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Valencia & Los Cabos Jose Cabo
Villa La Valencia Beach Resort Los Cabos
Villa La Valencia Beach Resort Spa Los Cabos
Villa La Valencia Beach Resort & Spa Los Cabos Resort
Villa La Valencia Beach Resort & Spa Los Cabos San José del Cabo

Frequently asked questions

What is the cancellation policy at Villa La Valencia Beach Resort & Spa Los Cabos?

Villa La Valencia Beach Resort & Spa Los Cabos offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Villa La Valencia Beach Resort & Spa Los Cabos?

As of 15 Jun 2025, prices found for a 1-night stay for 2 adults at Villa La Valencia Beach Resort & Spa Los Cabos on 8 Jul 2025 start from NZ$592.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Villa La Valencia Beach Resort & Spa Los Cabos?

Yep, Villa La Valencia Beach Resort & Spa Los Cabos has a free self car park and free valet parking.

Are there any beaches close to Villa La Valencia Beach Resort & Spa Los Cabos?

Yep, Villa La Valencia Beach Resort & Spa Los Cabos is a short 5-minute walk from beach. Fun beach activities include volleyball.

Is there a spa on site at Villa La Valencia Beach Resort & Spa Los Cabos?

Yep, there is an onsite spa at Villa La Valencia Beach Resort & Spa Los Cabos. It has a hot tub, a steam room, a sauna and hot springs. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Villa La Valencia Beach Resort & Spa Los Cabos have a pool?

Yep, and guests love it! Villa La Valencia Beach Resort & Spa Los Cabos has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Villa La Valencia Beach Resort & Spa Los Cabos have a waterslide?

No, but it has a waterpark and lazy river.

What luxury perks are available at Villa La Valencia Beach Resort & Spa Los Cabos?

Villa La Valencia Beach Resort & Spa Los Cabos features 5 outdoor pools, a full-service spa and 4 restaurants. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Villa La Valencia Beach Resort & Spa Los Cabos a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Villa La Valencia Beach Resort & Spa Los Cabos.

Is Villa La Valencia Beach Resort & Spa Los Cabos family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Villa La Valencia Beach Resort & Spa Los Cabos is a hit with families.

Are there hot tubs in the rooms at Villa La Valencia Beach Resort & Spa Los Cabos?

No, but there are deep-soaking baths in the guestrooms.

Does Villa La Valencia Beach Resort & Spa Los Cabos serve breakfast?

Sure does, buffet brekkie is served daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Villa La Valencia Beach Resort & Spa Los Cabos?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Villa La Valencia Beach Resort & Spa Los Cabos?

Yep, they've got a beach bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Villa La Valencia Beach Resort & Spa Los Cabos?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Villa La Valencia Beach Resort & Spa Los Cabos?

No, only service animals are allowed.

Is there a golf course on site at Villa La Valencia Beach Resort & Spa Los Cabos?

There is a golf course next to Villa La Valencia Beach Resort & Spa Los Cabos.

Villa La Valencia Beach Resort & Spa Los Cabos Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 159 out of 276 reviews
Rating 8 - Good. 46 out of 276 reviews
Rating 6 - Okay. 35 out of 276 reviews
Rating 4 - Poor. 12 out of 276 reviews
Rating 2 - Terrible. 24 out of 276 reviews

9.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Darwin Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay, relax and unwind
Stayed 3 nights in Mar 2025

10/10 Excellent

Edwin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great property, the staff is very friendly. The only bad thing is the water pressure for shower. But it is worth every cent
Stayed 4 nights in Mar 2025

10/10 Excellent

DeLise

Stayed 3 nights in Feb 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Julia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and safe. Very nice staff. Mexican food on one night only is terrible. We come to mexico for mexican food. Buffets for non inclusive guests are ridiculously priced. The food was good in other venues. No reason to leave resort.
Stayed 3 nights in Feb 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Joshua

Stayed 6 nights in Jan 2025

10/10 Excellent

Chelsea Bell

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this property, very clean modern and welcoming. Everyone was friendly and helpful and great energy
Stayed 2 nights in Jan 2025

8/10 Good

ELIZABETH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Resort

Amazing stay. Great service and accommodations. Spa treatment was wonderful. Such a beautiful property. Con: It has a stench in building 4. The same as my first visit. Because of this, I would not return.
Stayed 4 nights in Jan 2025

8/10 Good

WAYNE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough chairs around the pools. Not a lot of dining options
Stayed 5 nights in Jan 2025

6/10 Okay

yogev

Stayed 4 nights in Jan 2025

6/10 Okay

Kelly, Pleasanton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a typical ‘timeshare’ property, all though, they now sell ‘memberships’. The room was pretty. Showers were weak. I don’t like overhead showers so I turned it to the handheld, but the overhead continued to drip cold water. USE Uber! They will try to sell you into taxis and they are double the price (taxis can spiff the hotel). Uber is everywhere!!! We ate at La Taberna/Italian. That was disappointing. The glass of wine was old and had to be returned. The waiter tried to lecture me that glasses of wine are just not as good. That is just not true. They are if they are not properly stored. The dinner…below average. Maybe I should expect this in Mexico. You could get better Italian out of the freezer at Safeway. Overall, I had a great time with my sister! We laughed, read and enjoyed our time together.
Stayed 3 nights in Jan 2025

10/10 Excellent

april

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property If you are not all inclusive it is very expensive Restaurants.are above average for all inclusive Pools are great temp for cooler winter Cabo weather
Stayed 2 nights in Jan 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Deborah

Travelled with partner
Liked: Staff & service, amenities
This property is outstanding. It’s a beautiful lobby, friendly staff. Safe. The pools yes at least two or three. Multiple hot tubs in the area. There’s a lazy river, w/ Temperature that is perfect. When we came in yesterday, beach access was not permitted. The currents were strong and the wind was very heavy. But everything is so mindful here from cleaning off your table while you’re eating, taking away extra trash crumbs on the table to showing you select cuts of meat. I asked for a double cappuccino at one of the restaurants and it came out in a sniffer with perfectly whipped milk. The shampoo and conditioner and cream in the rooms are Italian in French based. The bed was so comfortable. The view was outstanding. You have to visit to appreciate how distinct it is from other hotels you may have visited.
Stayed 1 night in Jan 2025

10/10 Excellent

Wendy

Travelled with family, Travelled with family and small children
This place was amazing. Very clean and modern and great place for families with kids
Stayed 3 nights in Jan 2025

2/10 Terrible

Beverly

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property itself is beautiful. We choose to purchase the all inclusive which was an extra 150 dollars per person and 75 dollars for our son. That is $375 per day for the meal. Our check out day, we didn’t have breakfast, but instead choose to have brunch at 1:00. To our surprise, we were charged for our meal! They told us that our all inclusive ended at noon. When asked if they could count our brunch as the breakfast meal since it was the first meal of the day, the manger still refused. We paid for the meal, but it feels like this resort is penny pinching even though we paid a good 1000 per night with the meal included. You would think that the 5 start resort would cater to the guests of the resort. We also purchased a package where there was one free massage excluding the taxes. The tax turned out to be 40 dollars! That’s fine, but then when in the massage room we have to purchase the oil for 50 dollars! When I said , no I wanted the free one, the other option was 35 dollars for application of the oil only. I didn’t want to argue, so I agreed. We also agreed to a timeshare sales pitch ( 90 minutes our time) in exchange for a free pirate show boat ride for the family. What was not included was the 60 dollar Uber ride to get there and port fees. Lesson learned: free is never really free! We have stayed in other sister companies of this villa resort and have had a better experience. A lot of the staff here are rude in comparison ( not all as there are many great employees )
Stayed 4 nights in Jan 2025

6/10 Okay

Kelby

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I am not one to write reviews, I usually think it is a waste of time, honestly. However - I feel the need to share my recent experience (this week, 1/2-1/4, 2025). My son and I went on a solo trip to Mexico, for his special double-digit birthday. We began the first 5 days / nights of our trip at another hotel on the pacific side of Mexico, where that experience was "to be expected". Meaning, based on the price I paid. We stayed for the slides, kids' areas and various other activities that catered to his age group. Anyhow, I mention that because we had such a wonderful time those 5 days and nights that we decided to stay another 2 nights. Our current hotel could not extend our stay so, I booked here: Villa La Valencia where I spent a small fortune to not only stay there but to upgrade to the "all inclusive" (not worth it, at all). Now, I will say that they have PLENTY of staff maintaining the property because it is absolutely stunning and immaculately clean. However, the "VIP" staff experience as it pertains to anything you need is awful. You have to wake up at 6AM to get any descent seat by the pool which than you have to "wait" at because if you do not - they will charge you. I agree that saving chairs while you are not actually there is frustrating, yes - so, change the policy I spent $2K to stay at this hotel and I can't even sit at the pool?
Stayed 2 nights in Jan 2025

10/10 Excellent

Mauricio

Stayed 3 nights in Jan 2025

10/10 Excellent

Na Koiyah

Stayed 4 nights in Nov 2024

4/10 Poor

edward

Business traveller, Travelled with partner
Liked: Cleanliness
Room size was fine but They charge you for a glass of water. Would not recommend it to anyone
Stayed 4 nights in Dec 2024

6/10 Okay

Jeremy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Christine

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this hotel!
Stayed 2 nights in Nov 2024

10/10 Excellent

Mitchell

Liked: Cleanliness, property conditions & facilities
great overall
Stayed 6 nights in Nov 2024