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Alajuela City Hotel & Guest House

2.5 star property
Hotel with spa services, steps from Central Park

Photo gallery for Alajuela City Hotel & Guest House

Courtyard
Front of property
Lobby
Garden
Aerial view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi
The current price is NZ$98
includes taxes & fees
21 Aug - 22 Aug

Explore the area

View map
Avenida 3, Calles 2 y Central, 25 Este de Museo Juan Santamaria, Alajuela
  • Juan Santamaría Park
    ‪6 min walk‬
  • City Mall
    ‪19 min walk‬
  • Parque Viva
    ‪10 min drive‬
  • San José (SJO-Juan Santamaría Intl.)
    ‪3 min drive‬

Room options

View all photos for Classic Room, Private Bathroom

Classic Room, Private Bathroom

Classic Room, Private Bathroom

8.6 out of 10
Excellent
(4 reviews)

Highlights

Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
Private bathroom
In-room massage
Wardrobe
Daily housekeeping
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Superior Room, Private Bathroom (Superior Room)

Superior Room, Private Bathroom (Superior Room)

Superior Room, Private Bathroom (Superior Room)

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
Private bathroom
Cable channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Private Bathroom

Deluxe Room, Private Bathroom

Deluxe Room, Private Bathroom

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
Private bathroom
Cable channels
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Comfort Room - Shared Bathroom

Comfort Room - Shared Bathroom

Comfort Room - Shared Bathroom

8.8 out of 10
Excellent
(3 reviews)

Highlights

Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
2 bathrooms
In-room massage
Wardrobe
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Economy Room - Shared Bathroom

1 bedroom, blackout curtains, iron/ironing board, free WiFi

Economy Room - Shared Bathroom

8.0 out of 10
Very good
(3 reviews)

Highlights

Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
2 bathrooms
In-room massage
Wardrobe
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

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About the area

Alajuela

Alajuela City Hotel & Guest House puts you in the heart of Alajuela, steps from Central Park and within a 30-minute stroll of City Mall. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include a snack bar/deli, spa services and laundry facilities. .Sights within a 20-minute drive of this Agonía hotel include Parque Viva and Museum of Costa Rican Art.

What's nearby

  • Alajuela Cathedral - 2 min walk - 0.2 km
  • Central Park - 2 min walk - 0.2 km
  • Juan Santamaría Park - 6 min walk - 0.6 km
  • City Mall - 19 min walk - 1.6 km
  • Parque Viva - 10 min drive - 6.7 km

Getting around

  • San Antonio de Belen Station - 18 min drive
  • San José (SJO-Juan Santamaría Intl.) - 8 min drive

Restaurants

  • ‪La Hendija Sabrosa - ‬1 min walk
  • ‪Pizza Hut - ‬4 min walk
  • ‪Cevichera Junior - ‬4 min walk
  • ‪KFC - ‬4 min walk
  • ‪Kurcuma Artisanal Food - ‬4 min walk

About this property

Alajuela City Hotel & Guest House

Hotel with spa services, steps from Central Park
There's a snack bar/deli on site. Public spaces have free WiFi. Spa services, a terrace, and a vending machine are also featured at Alajuela City Hotel & Guest House.

This Alajuela hotel is smoke free.

  • 12 guestrooms or units
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • No smoking on site
Alajuela City Hotel & Guest House offers 12 accommodations with a hairdryer and a ceiling fan. This Alajuela hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include a shower. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Languages

English, Spanish

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  • Breakfast included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 8 per night)

Food and drink

  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3 per cent for credit card payments
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Alajuela City Hotel & Guest House

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 8.00 per night(328 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen fee: USD 2.26 per stay
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Los Volcanes Alajuela
Los Volcanes Alajuela
Hotel Los Volcanes
Alajuela City & Alajuela
Alajuela City Hotel & Guest House Hotel
Alajuela City Hotel & Guest House Alajuela
Alajuela City Hotel & Guest House Hotel Alajuela

Frequently asked questions

What is the cancellation policy at Alajuela City Hotel & Guest House?

Alajuela City Hotel & Guest House offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Alajuela City Hotel & Guest House?

As of 14 Aug 2025, prices found for a 1-night stay for 2 adults at Alajuela City Hotel & Guest House on 21 Aug 2025 start from NZ$98.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Alajuela City Hotel & Guest House?

There's no onsite spa, but this property does offer services like massages.

Is there a free airport shuttle available at Alajuela City Hotel & Guest House?

No, Alajuela City Hotel & Guest House does not offer an airport shuttle service.

What time are check-in & check-out at Alajuela City Hotel & Guest House?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Alajuela City Hotel & Guest House?

No, pets and service animals are not allowed.

Alajuela City Hotel & Guest House Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 305 out of 440 reviews
Rating 8 - Good. 96 out of 440 reviews
Rating 6 - Okay. 24 out of 440 reviews
Rating 4 - Poor. 6 out of 440 reviews
Rating 2 - Terrible. 9 out of 440 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Luanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was hard to get to due to location and traffic and there was no facility parking, but the hotel was very quaint and authentic to the country. We loved the courtyard dining area. The staff was very nice and cordial. Our room and bathroom were small but the beds were comfortable. We were only there one night to fly out the next day.
Stayed 1 night in May 2025

6/10 Okay

Dominic

Stayed 1 night in May 2025

10/10 Excellent

Scott, Hamilton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay here.
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Heather

Travelled with family
Liked: Amenities
The staff was very helpful and the facility was clean. The breakfast exceeded our expectations.
Stayed 1 night in Apr 2025

6/10 Okay

Lee

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

David, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and relaxing.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Cafe
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice and staff very friendly. The building was older and in good condition. There was not A/C which was okay with the windows opened. The tall room doors had ventilation openings at the top of them which opened to the main hallway. This was nice for airflow but unfortunately also lets sound travel from the hall to the room. Breakfast was very good and there were quite a few shops and restaurants in the area. It was a good value for money overall and an easy trip from the airport.
Stayed 1 night in Mar 2025

10/10 Excellent

An

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would say it's more like 4.5 stars. The room was small but spotless and fit our family of 4. Comfortable beds. Check-in was easy and the staff was pleasant and very nice. Breakfast was delicious, and set in a cute little courtyard. We easily took an Uber to the airport for a reasonable cost. The cons: no A/C, so we opened the window, but there were no screens so I got bug bites (just me, no one else) and the cars on the street were kind of noisy. But given the price of the room, you can't complain - you could just put on some bug spray and bring some earplugs if you're a light sleeper!
Stayed 1 night in Mar 2025

4/10 Poor

KARLA, MIAMI

Disliked: Property conditions & facilities
No parking And you have to pay separate for parking $11 outside of the hotel and walk to the hotel
Stayed 1 night in Mar 2025

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Madi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Madi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really appreciated their helpfulness in figuring out transportation! And the staff was so kind, the breakfast in the morning was great, and the area around is very walkable and convenient.
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Ericka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dod not realize we would have no AC. It was very hot.
Stayed 1 night in Mar 2025

10/10 Excellent

Tracy Catherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast, efficient and prepared staff. Helped me with my heavy suitcase. The room was clean and lovely. The hotel is unique, quaint and safe.
Stayed 1 night in Mar 2025

8/10 Good

R

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hidden gem. The doors don't keep out any noise, so it is quite loud with noise from within and without. Other than that it is very clean, the breakfast is delicious. A very neat little place.
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Stayed 1 night in Feb 2025

10/10 Excellent

Leif

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great little place in Alajuela with wonderful tucked away rooms off a small courtyard and the best staff. When we had to cancel at last minute, they were so gracious, and when we arrived for a second visit we found the place tranquil and serene. The access to the airport is very good via taxi as well.
Stayed 1 night in Mar 2025

8/10 Good

Janneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and made you feel at home. The breakfast was great and the room was comfortable. You are close to multiple dining options.
Stayed 1 night in Feb 2025

10/10 Excellent

Brian

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot to rest San Jose

Cute location that had everything we needed. Rooms were clean, shower was hot, and it was a short walking distances to nice restaurants. Staff was helpful and friendly. We met a traveler from Europe who comes to Costa Rica a lot and this is the only place she stays! Note that the parking spot isn't very big if you have a rental car.
Stayed 1 night in Feb 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of Alajuela. The hotel arranged a tour to Volcano Poas and area for us. It was fantastic. Great location near the museum, public parks, market and many dining options close by. Easy to walk anywhere in town. 10 minutes from the airport.
Stayed 2 nights in Feb 2025

10/10 Excellent

sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is quaint historic hotel in the heart of the city. Easy walking to the museum and Central Park. It is like an oasis within the city. The staff is attentive and the rooms are clean and quiet. Breakfast is wonderful. Ask about parking as the city is very congested. Definitely recommended!
Stayed 1 night in Feb 2025

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is very charming and clean. No free airport shuttle, but close enough that the cab is about $10. Convenient location.
Stayed 1 night in Feb 2025