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Auténtico Hotel

Property class: 3

Photo gallery for Auténtico Hotel

A modern pool area with lounge chairs and umbrellas, surrounded by lush greenery and a large house in the background.
A modern hotel with a flat facade, large windows, and a sign reading "Authentico Hotel".
A buffet with various food options and a view of the garden.
A lobby with a green textured wall, a wooden coffee table with a bowl of plants, and a striped carpet.
A modern hotel room with a bed, a desk, and a dining area.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
The current price is NZ$207
includes taxes & fees
11 Sept - 12 Sept

Explore the area

View map
Ave 5 and 7, Calle 40, Sabana Norte, San José, San Jose, 0
  • Place, Sabana Park
    ‪5 min walk‬
  • Place, Museum of Costa Rican Art
    ‪6 min walk‬
  • Place, National Stadium of Costa Rica
    ‪16 min walk‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪22 min drive‬

Room options

View all photos for Junior Suite, 2 Queen Beds

A modern hotel room with a bed, a desk, and a dining area.

Junior Suite, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

A hotel room with a large bed, a TV screen, and a wooden panel wall.

Deluxe Double Room

9.0 out of 10
Wonderful
(8 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, 1 Bedroom

A hotel room with two beds, a large window, wooden paneling on the wall, and two wall-mounted lights.

Deluxe Twin Room, 1 Bedroom

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About the area

San José

Auténtico Hotel puts you in the heart of San José, within a 20-minute stroll of popular places like Sabana Park and National Stadium of Costa Rica. Highlights at this hotel include a restaurant, an outdoor swimming pool and free buffet breakfast. .The restaurant, Mastico, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the free pool cabanas and pool loungers. Business travelers can take advantage of meeting rooms and a conference centre. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning free breakfast is served. There's also free self parking, along with the convenience of an airport shuttle. .In the area of this 3-property class Merced hotel, you'll find Multiplaza Mall Escazu.

What's nearby

  • Sabana Park - 5 min walk - 0.4 km
  • Museum of Costa Rican Art - 6 min walk - 0.6 km
  • National Stadium of Costa Rica - 16 min walk - 1.4 km
  • Central Park - 5 min drive - 2.5 km
  • Mercado Central - 6 min drive - 2.9 km

Getting around

  • San Jose Contraloria Station - 15 min walk
  • San José (SJO-Juan Santamaría Intl.) - 21 min drive

Restaurants

  • ‪Soda Tapia - ‬7 min walk
  • ‪Subway Paseo Colon - ‬5 min walk
  • ‪McDonald's - ‬9 min walk
  • Flor de Loto
  • ‪Dragón de la Sabana - ‬2 min walk

About this property

Auténtico Hotel

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

An outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Auténtico Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3-star San José hotel is smoke free.

  • 1 building
  • 81 guestrooms or units
  • 3 levels
  • Conference rooms
  • Built in 1985
  • Buffet breakfast (free)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Conference centre
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Auténtico Hotel offers 81 air-conditioned accommodations with a safe and coffee/tea makers. This individually decorated accommodation includes desks. 32-inch LED televisions come with premium satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This San José hotel provides complimentary wireless Internet access. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mastico

Things to do

  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1985
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Auténtico Hotel

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CRC 17700 per person (one-way)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pool access available from 9:00 AM to 9 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Auténtico Hotel
Auténtico Hotel San Jose
Auténtico San Jose
Autentico Hotel Costa Rica/San Jose
Auténtico Hotel Hotel
Auténtico Hotel San José
Auténtico Hotel Hotel San José

Frequently asked questions

Is parking available at Auténtico Hotel?

Yep, Auténtico Hotel has a free self car park. Onsite parking is limited.

How much does it cost to stay at Auténtico Hotel?

As of 13 Aug 2026, prices found for a 1-night stay for 2 adults at Auténtico Hotel on 11 Sept 2026 start from NZ$207, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Auténtico Hotel have a pool?

Auténtico Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and on a lounger. The pool is open 9:00 AM to 9 PM.

Is Auténtico Hotel family-friendly?

You bet! With amenities such as laundry facilities and a picnic area, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Auténtico Hotel is a hit with families.

Does Auténtico Hotel serve breakfast?

Yep, complimentary buffet brekkie is offered daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Auténtico Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Auténtico Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Auténtico Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Auténtico Hotel?

No, pets and service animals are not allowed.

Auténtico Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 331 out of 687 reviews
Rating 8 - Good. 231 out of 687 reviews
Rating 6 - Okay. 86 out of 687 reviews
Rating 4 - Poor. 22 out of 687 reviews
Rating 2 - Terrible. 17 out of 687 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Shenika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and pool area, good air conditioning and comfortable stay
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Frank

Liked: Cleanliness
Staff was helpful and nice, rooms small but clean and comfortable, breakfast was good and location was central for getting around San Jose
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel for our stay in San Jose. The staff were friendly, accommodating, and always ready to help. Check in was smooth and efficient, our room was fine, and we enjoyed using the pool (although it is cold) and the onsite restaurant.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this hotel. The room was lovely and the bathroom was modern and very clean. A huge thanks to the staff, they were incredibly friendly and helpful throughout our visit. Since we had a very early flight, we were so happy and impressed that the hotel provided a breakfast package for us to take to the airport. It was a top-tier service! Highly recommended!"
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Casimir

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Gillan

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Satisfactory hotel in a convenient location. Pretty pool area with restaurant next door including poolside tables. Food was very good and varied. I asked for a room with a pool view and I got it. However it was not totally vlean- there were dust balls and hair in the corners. The tiles were cracked too in both bathroom and bedroom
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the room/suite for its beds and bathroom but some seats would have been a nice addition as would a small refrigerator. The bar staff could have been a little friendlier. The restaurant was mostly open air. We froze at breakfast. We wore coats one night for dinner. But the food was good.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice, simple, clean hotel. Staff were friendly and helpful. The restaurant was great with lots of choices.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Verified traveller

Enjoyed our stay

This is a great local hotel. Very clean, nicely decorated, and the staff are helpful and courteous. The restaurant is beautiful and the food was delicious. We liked this hotel much more than the American chain hotels we have stayed at in San Jose.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Estefania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and the restaurant has a very diverse menu. , quiet and the restaurant is very nice and has an very diverse menu.
Stayed 1 night in May 2025
Verified review

8/10 Good

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice comfortable hotel w excellent service

Very nice, clean and spacious room and excellent service from the Capitan of the restaurant.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location closer to the airport. Great food for buffet breakfast and for dinner.
Stayed 8 nights in May 2024
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, reasonably priced. Very nice bar, restaurant and pool area. Very friendly staff.
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC didn’t work. Coffee maker didn’t work. Breakfast was mediocre
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Richard T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay if you get in late to the airpo

Great quiet hotel close to Sabana
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location near to downtown
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are helpful and nice. The pool area is great and the rooms are nice. This hotel is convenient to the airport and walkable to downtown San Jose.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel. Rooms and beds are comfortable Street noise.
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities
All is well
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Philip

Liked: Cleanliness, staff & service, room comfort
Rooms are a bit outdated but overall very good
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I traveled to San José for three nights on business. I looked for a good hotel near where I would be holding my meetings. Among the options, I found this hotel, which seemed fine. When I stayed there, I found a hotel with remodeled rooms, simple but new, as were the mattresses, towels, etc. The service was very friendly, and the breakfast was delicious.
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location. Friendly staff.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and restaurant staff delivered excellent customer services. Room was nicely appointed, facing the pool, so quiet and safe.
Stayed 1 night in Mar 2023

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