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Auténtico Hotel

3.0 star property

Photo gallery for Auténtico Hotel

Outdoor pool, open 6 AM to 9 PM, free pool cabanas, pool loungers
Free daily buffet breakfast
Front of property
Junior Suite, 2 Queen Beds | View from room
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$229
includes taxes & fees
10 May - 11 May

Explore the area

View map
Ave 5 and 7, Calle 40, Sabana Norte, San José, San Jose, 0
  • Place, Sabana Park
    ‪5 min walk‬
  • Place, Museum of Costa Rican Art
    ‪6 min walk‬
  • Place, National Stadium of Costa Rica
    ‪16 min walk‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪22 min drive‬

Room options

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | View from room

Junior Suite, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room

Deluxe Double Room | View from room

Deluxe Double Room

9.0 out of 10
Wonderful
(8 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, 1 Bedroom

In-room safe, individually decorated, desk, laptop workspace

Deluxe Twin Room, 1 Bedroom

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About the area

San José

Auténtico Hotel puts you in the heart of San José, within a 20-minute stroll of popular places like Sabana Park and National Stadium of Costa Rica. Highlights at this hotel include a restaurant, an outdoor swimming pool and free buffet breakfast. .The restaurant, Mastico, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the free pool cabanas and pool loungers. Business travelers can take advantage of meeting rooms and a conference centre. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning free breakfast is served. There's also free self parking, along with the convenience of an airport shuttle. .In the area of this 3-property class Merced hotel, you'll find Multiplaza Mall Escazu.

What's nearby

  • Sabana Park - 5 min walk - 0.4 km
  • Museum of Costa Rican Art - 6 min walk - 0.6 km
  • National Stadium of Costa Rica - 16 min walk - 1.4 km
  • Estadio Nacional - 18 min walk - 1.5 km
  • Mercado Central - 7 min drive - 3.2 km

Getting around

  • San Jose Contraloria Station - 15 min walk
  • San José (SJO-Juan Santamaría Intl.) - 21 min drive

Restaurants

  • ‪KFC - ‬8 min walk
  • ‪London Room - ‬5 min walk
  • ‪Subway Paseo Colon - ‬5 min walk
  • ‪Rosti - ‬8 min walk
  • ‪Fuji - ‬8 min walk

About this property

Auténtico Hotel

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

An outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Auténtico Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3-star San José hotel is smoke free.

  • 1 building
  • 81 guestrooms or units
  • 3 levels
  • Conference rooms
  • Built in 1985
  • Buffet breakfast (free)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Conference centre
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Auténtico Hotel offers 81 air-conditioned accommodations with a safe and coffee/tea makers. This individually decorated accommodation includes desks. 32-inch LED televisions come with premium satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This San José hotel provides complimentary wireless Internet access. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mastico

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Auténtico Hotel

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CRC 17700 per person (one-way)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pool access available from 6 AM to 9 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Auténtico Hotel
Auténtico Hotel San Jose
Auténtico San Jose
Autentico Hotel Costa Rica/San Jose
Auténtico Hotel Hotel
Auténtico Hotel San José
Auténtico Hotel Hotel San José

Frequently asked questions

Is parking available at Auténtico Hotel?

Yep, Auténtico Hotel has a free self car park. Onsite parking is limited.

How much does it cost to stay at Auténtico Hotel?

As of 3 May 2026, prices found for a 1-night stay for 2 adults at Auténtico Hotel on 10 May 2026 start from NZ$229, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Auténtico Hotel have a pool?

Auténtico Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and on a lounger. The pool is open 6 AM to 9 PM.

Does Auténtico Hotel serve breakfast?

Yep, complimentary buffet brekkie is offered daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Auténtico Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Auténtico Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Auténtico Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Auténtico Hotel?

No, pets and service animals are not allowed.

Auténtico Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 317 out of 671 reviews
Rating 8 - Good. 229 out of 671 reviews
Rating 6 - Okay. 86 out of 671 reviews
Rating 4 - Poor. 22 out of 671 reviews
Rating 2 - Terrible. 17 out of 671 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Colin

Stayed 1 night in Nov 2025

10/10 Excellent

Stephen, Eastbourne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2026

8/10 Good

Adriano

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff atencioso. Quarto bom. Banheiro antigo. Café da manhã razoável.
Stayed 1 night in Dec 2025

8/10 Good

JORGE

Ok
Stayed 1 night in Nov 2025

10/10 Excellent

Julia

Stayed 1 night in Nov 2025

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities
All is well
Stayed 1 night in Oct 2025

10/10 Excellent

JUAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I traveled to San José for three nights on business. I looked for a good hotel near where I would be holding my meetings. Among the options, I found this hotel, which seemed fine. When I stayed there, I found a hotel with remodeled rooms, simple but new, as were the mattresses, towels, etc. The service was very friendly, and the breakfast was delicious.
Stayed 3 nights in Sep 2025

8/10 Good

Camilo

Stayed 1 night in Sep 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Aug 2025

6/10 Okay

Philip

Business traveller
Liked: Cleanliness, staff & service, room comfort
Rooms are a bit outdated but overall very good
Stayed 1 night in Aug 2025

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in two different rooms. One was massive and the junior suite was a bit tight. The condition of the room were good.
Stayed 4 nights in Aug 2025

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice, simple, clean hotel. Staff were friendly and helpful. The restaurant was great with lots of choices.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family

Enjoyed our stay

This is a great local hotel. Very clean, nicely decorated, and the staff are helpful and courteous. The restaurant is beautiful and the food was delicious. We liked this hotel much more than the American chain hotels we have stayed at in San Jose.
Stayed 1 night in Jul 2025

10/10 Excellent

Federico

Stayed 1 night in May 2025

10/10 Excellent

Estefania, Brooklyn

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and the restaurant has a very diverse menu. , quiet and the restaurant is very nice and has an very diverse menu.
Stayed 1 night in May 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was very cold
Stayed 1 night in Mar 2025

4/10 Poor

will

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Really disappointing stay at this hotel in a Deluxe Double Room. While the property was suitably clean, the rooms and amenities were pretty basic, poorly designed or broken — I had been staying a hostels in San Jose that were 1/4 of the price of this place which were in a better condition. Bathroom was a wetroom with the shower the same level as the floor, so the water sprayed everywhere. Plug sockets were falling out of the wall and room felt like a cell. The worst part was the staff. Rude at check-in, restaurant and management. I had made the mistake of booking this double room for one person on Expedia — it should have been for 2 but there was no difference in price on expedia, so I messaged the hotel in advance if they could amend. They tried to charge me extra when the second guest eventually arrived. I had a really frustrating conversation with the manager who was dressed in a hoodie and who couldn’t care less about the price on expedia or providing customer service.
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Tommy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 1 night in Feb 2025

8/10 Good

Anne

Stayed 1 night in Jan 2025

10/10 Excellent

Louis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite clean and functional. Good supply of hot water in the shower. Staff was friendly and professional, and quite accommodating as I had an early morning flight so they ordered for me a bag breakfast to eat at checkout.
Stayed 1 night in Jan 2025

10/10 Excellent

Casimir

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Dec 2024

8/10 Good

Richard

Stayed 1 night in Nov 2024

6/10 Okay

Karyn

Liked: Cleanliness, staff & service
The hotel is nice, staff wonderful. Restaurant is ok. It was very loud at night. Sounded like a nightclub was in building. And the bed was the HARDEST BED EVER. I woke constantly unable to get comfortable because felt like I was laying on a hard floor.
Stayed 1 night in Dec 2024

10/10 Excellent

Scott

Stayed 1 night in Nov 2024