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Casa Isabella

Property class: 4.5

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Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services

Explore the area

View map
From Restaurante Chichis 1.1km E,, 100m N and 75m W - Belo Horizonte, Escazu, San Jose
  • Place, Escazú Village
    ‪19 min walk‬
  • Place, Sabana Park
    ‪4 min drive‬
  • Place, National Stadium of Costa Rica
    ‪6 min drive‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard, One Queen Bed

Standard, One Queen Bed

Standard, One Queen Bed

  • Garden view
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • Mountain view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed OR 1 Double Sofa Bed

View all photos for Suite

Suite

Suite

  • Mountain view
  • 38 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Room

Superior Room

Superior Room

  • Mountain view
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Junior Room

  • Mountain view
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

Basic Room, Shared Bathroom

  • Garden view
  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

San Rafael

A luxury stay in the heart of San Rafael awaits you at Casa Isabella. You'll be within a 20-minute walk of Escazú Village and 3.8 km (2.3 mi) from Sabana Park. Highlights at this family-friendly B&B include free continental breakfast, a restaurant and free valet parking. .A day of pampering can include massages, facials and mani/pedis. The diner, By reservation only, serves local and international cuisine. Business amenities include a meeting room, a business centre, and limo/town car service. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Each morning free breakfast is served. There's also extended parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4.5-property class San Rafael B&B include National Stadium of Costa Rica and Multiplaza Mall Escazu.

What's nearby

  • Escazú Village - 19 min walk - 1.6 km
  • Sabana Park - 4 min drive - 4.6 km
  • Avenida Escazú Shopping Center - 6 min drive - 3.5 km
  • National Stadium of Costa Rica - 6 min drive - 5.7 km
  • Multiplaza Mall Escazu - 9 min drive - 6.0 km

Getting around

  • Jacks Station - 6 min drive
  • San José (SYQ-Tobías Bolaños Intl.) - 13 min drive

Restaurants

  • ‪ChuBBs Bar - ‬19 min walk
  • ‪El Novillo Alegre - ‬19 min walk
  • ‪La Cascada - ‬2 min drive
  • ‪Appunto Gourmet Market - ‬17 min walk
  • ‪Taco Bell - ‬19 min walk

About this property

Casa Isabella

There's a restaurant on site, as well as a coffee shop/cafe. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre, a meeting room, and limo/town car service are available. An area shuttle within 200 mi and an airport shuttle (available 24 hours) are available for a fee. Spa services, a library, and a terrace are also featured at the luxury Casa Isabella. Limited free parking is available on a first-come, first-served basis.

This 4.5-star San Rafael bed & breakfast is smoke free.

  • 1 building
  • 7 guestrooms or units
  • 3 levels
  • Built in 1997
  • Continental breakfast (free)
  • Childcare (surcharge)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • On-site shopping
  • No smoking on site
  • 1 conference room
  • Dining venue
Casa Isabella offers 7 accommodations with minibars and a safe. This individually decorated and furnished accommodation includes desks. Pillowtop beds feature premium bedding. 36-inch LED televisions come with premium cable channels and first-run films.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on weekdays only.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and manicures and pedicures.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 200 mi
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site (USD 7 per night)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • By reservation only

Things to do

  • Ecotours
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekdays only)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • 36-inch LED TV with premium cable channels
  • First-run films

Food and drink

  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 6 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Casa Isabella

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per stay.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30 per person (one way)
  • Extended parking fee: USD 7 per night
  • Air conditioning fee: USD 5
  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the bed & breakfast before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Isabella
Casa Isabella B&B
Casa Isabella B&B Costa Rica
Casa Isabella Costa Rica
Isabella Casa
Isabella Costa Rica
Casa Isabella Costa Rica Escazu
Casa Isabella Costa Rica Hotel Escazu
Casa Isabella Escazu
Casa Isabella Bed & breakfast
Casa Isabella Bed & breakfast Escazu

Frequently asked questions

Is parking available at Casa Isabella?

Yep, Casa Isabella has a free self car park and free valet parking. Onsite parking is limited.

Is there a spa on site at Casa Isabella?

There's no onsite spa, but this property does offer services like facials.

Is Casa Isabella family-friendly?

You bet! With amenities such as babysitting services, a corner/local shop and laundry facilities, it's no surprise that Casa Isabella is a hit with families.

Does Casa Isabella serve breakfast?

Sure does, free continental breakfast is served daily between 7:30 AM and 9 AM.

Is there a free airport shuttle available at Casa Isabella?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Casa Isabella?

Yep, you can grab a meal at Casa Isabella's onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at Casa Isabella?

Check-out time is 11 AM.

Are pets allowed at Casa Isabella?

No, pets and service animals are not allowed.

Casa Isabella Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 53 out of 79 reviews
Rating 8 - Good. 17 out of 79 reviews
Rating 6 - Okay. 5 out of 79 reviews
Rating 4 - Poor. 1 out of 79 reviews
Rating 2 - Terrible. 3 out of 79 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful view.

The owner was selling and there was no staff, no manager to help me as promised. There was only one woman there part time to clean. There was no breakfast. The owner gave me a larger room at the same rate to compensate. But, this really still was uncomfortable I was the only person in this large house for most of my stay. Yes, the only person. The Internet was intermittent and I really felt used. If the owner was selling she should have told me in advance. So, I was the very last guest in an otherwise lovely house.
Stayed 14 nights in Aug 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

House have nice decor, clean, and good location.

Was greeted by friendly staff. House was very clean. Room was spacious and comfy. My bad luck, breakfast was not provided because the cook quit and no manager at the time of my visit. Did not meet owner but did talked to her on the phone..
Stayed 2 nights in Aug 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comforts of home!

Great place out of the way of the city. Close enough to the airport (took us about 20 minutes VERY early when there was no traffic). Beautiful crew of the city and nice clean room! More like a bed and breakfast. It's a very large house and each room is for a guest with common places shared.
Stayed 1 night in Jul 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice b and b. Clean, comfy and very helpful staff. Would be glad to stay there again!
Stayed 2 nights in Jun 2017
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel never opened door

We paid for hotel via expedia. B&B never resounded to one email, phone call or when we finally arrived no one even answered the door. We are basically getting same response from Expedia re: this matter. No one helped me while in Costa Rica at Expedia, I and to wait till we returned to the states. Expedia said we would get an answer within 24 hours and still nothing. I am reaching out again to expedia- which is difficult, and no response. All i want is a refund of monies paid for a room we never were able to stay in- and that was not by our choice. It would be nice if Expedia also paid the $ I had to pay for additional room cost the night of our check in. This has been a horrible experience- that I hope no one else encounters. Expedia should really check if hotels are closed (which this one appears to be that way).
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Quiet & Relaxing Stay

The hotel is close to San Jose and has numerous restaurants nearby. Rooms are clean with a comfortable bed and the breakfast is very good.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atencion
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful B&B but with a few safety issues. Also, breakfast is same everyday, gal who serves it not overly friendly. Bed is placed under low hanging gable, only 5 foot clearance, can hit head if not very careful. Bathroom beautiful but enormous tub had 2, 6 inch stairs to climb to get in and out of without handrail and with marble floors could be an accident waiting to happen. Roberto was extremely friendly and helpful.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roberto was a great host and staff was absolutely friendly. Would recommend to a friend!
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

Not a typical B&B

The B&B was very aesthetically pleasing and Roberto was wonderful. A few things were a potential danger. First the ceiling in rooms were very low where gables were and 1 bed under this. Upon standing up from bed, hit head very hard!!!! Thought I might of had minor concussion. The other danger was the huge tub/shower looked nice but there were 2 steps about 10 inches high to get into tub and NO handrail plus flooring is all marble and slippery when wet. It was scary getting in and out. My last complaint was that breakfast was just adequate and same both days. The gal who made breakfast seemed like she hated her job, very shy and didn't speak to us. I thought this was strange for a B&B. Beautiful home with some problems.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice B&B

We stayed one night for a stopover. The owner was warm and welcoming. The place is quaint and clean and beds are super comfortable. For the cost, you get way more than what you are paying for. --Please be aware that this is a Bed and Breakfast. No matter how quiet we tried to be, we felt like we were intruding. In the morning, aware of all of the sleeping tenants, we tiptoed and whispered as we cleared out and still woke up other guests. It's like walking around an old house -- it's difficult to move several pieces of luggage without making a sound. My only issue was the noise at night. Neighborhood dogs barked all night long. We used our cell phones to generate white noise and this helped the situation.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I was ready to shoot a dog

This bed and breakfast was clean and very nice! The innkeeper was very helpful! The only thing that was wrong with our whole stay was there was house nearby with like 10 dogs. They barked ALL NIGHT LONG. The windows shut made no difference. They seemed to set off other dogs too and many times I awoke feeling I was in the 101 Dalmations movie by Disney and some kind of warning must have been going off! Seriously, this was an excellent B&B; it was just the constant dog barking (even with ear plugs I was awakened many times per night) that made it difficult.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Nice place to when in San Jose

Nice setting in hills accessible mainly by car. Welcoming staff. Comfortable room. Excellent breakfast made to order. N
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy little hotel.

Beautiful house well conditioned as a hotel. The best part was Roberto, the owner. He was so attemptive and incredibly helpful in making arrangements for my trip.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Bed & Breakfast

I stay in Casa Isabella for a week, due to a business trip. It was great, the hotel is in Escazu, a little away from San Jose. The view is great and the location is good for relax. I recommend it. The price is accordingly and you can feel free to us Roberto for anything you need.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay at Casa I. Thank you, Roberto!

This B&B is in Escazu which is a suburb of San Jose. We chose it because the ratings were v.g. and we were looking for a safe area. If you are driving, you will need a GPS to get around. At first, we bused downtown to get our car and managed alright. Roberto, the manager was excellent in providing assistance to organize our itinerary. Casa Isabella is a wonderful vintage home in the hills surrounding San Jose. It is very clean and the atmosphere is charming. We stayed for 2 nights on the way in and one night on the way out. I would recommend that you ask Roberto to organize your transfer to his Casa, if you are not renting a car at the airport. The taxi drivers would have difficulty finding it. The breakfast was good with several options. We stayed in room 1 on the main floor and loved it. On the way out, we stayed in a room upstairs and it was also great. The one thing that people have to remember in a B&B is that it is not a hotel and the noise tends to carry more. We had an early flight the next morning and had to ask the people next door to go downstairs with their friends if the wanted to continue their talk past 10:30pm. If you choose this B&B, you must try a local restaurant called, Las Posadas de la Bruhas. We had an enormous meal which was excellent (outstanding wings, excellent chicken strip salad and a wonderful appetizer).Best meal we had in Costa Rica. Ask Roberto for directions.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comme à la maison

L ingénieur Roberto parfaitement trilingue nous accueille si gentiment avec ses bon conseils que nous ne pouvons que le recommander. Déjeuner complet. Le GPS donne la casa a environ 100m. Visiter la rue voisine et vous trouverez.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Otroligt hjälpsamma och omtänksamma!

Roberto som äger hotellet var helt underbar och hjälpsam både innan vi reste från Sverige och behöve boende i Arenal och när vi sen kom ner och upptäckte att vi hyrt vår bil i San Jose US istället för i Costa Rica…under högsäsong! Det var rent och fint, vi bodde bra hela familjen om 5 personer i ett stort rum med eget badrum. Vi kan verkligen rekommendera Casa Isabella. Men det var svårt att hitta dit på egen hand, ta gärna taxi. De ordnar gärna med kompletta rundturer om man vill, inget är omöjligt och de arbetar dessutom aktivt för en bättre miljö.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
The owner was extremely helpful and even went out of his way to book a number of tours for us while there. I highly recommend this place. It has a great view of San Jose, Costa Rica.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hospitality

We had a great time staying at Casa Isabella. Roberto was very helpful. He helped us book our zip lining adventure(canopy), order in some good Chinese food, and give us directions to the nearest hardware store. The rooms are very comfortable and breakfast was Delicious!!!! We also forgot our camera charger and battery and Roberto was quick in notifying us. Thank you Roberto!!! It was a pleasure staying at Casa Isabella.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great B&B; very welcoming owner/manager.

People who stay at a B&B are generally looking for an experience that differentiates itself from a hotel stay. Roberto, the owner/manager, runs a fine establishment. Although you'll need to get cabs into the city, Escazu provides a much quieter setting and a respite from a busseling city that is a must see. If Roberto offers pick up from the airport, accept it. David, the driver, is a good guy. Also, and exceptionally helpful, is a cell phone that Roberto may offer you for the duration of the stay. Trust me, as we found out, better to have a cab company on speed dial that knows the B&B's location than not.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place, inconvenient location.

Charming hotel, clean and very nice rooms. Only downside is the location, far away from downtown and impossible for a taxi to find. Be prepared to use GPS to guide whoever is driving you!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Me gusto

Un poco difícil llegar de primer vez pero ya después es más fácil y el ambiente en general es muy familiar
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

no better place to stop before/after SJO

Super service.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with a great price

We loved staying in Casa Isabella!! It is a lovely hotel in a quite neighborhood. Roberto was very helpful and knowledgable and made us feel at home.

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