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Delta Hotels by Marriott San Jose Aurola

Property class: 3.5

Photo gallery for Delta Hotels by Marriott San Jose Aurola

A spacious lobby with a central staircase, seating areas, and a visible kitchen area.
A modern lobby with a central seating area, wooden accents, and a staircase.
A modern bar area with a curved counter, a neon sign reading "LA PALMA", and a view of the outside through large windows.
A high-rise hotel with a modern glass facade, surrounded by other buildings and palm trees.
A modern living room with a sectional sofa, two armchairs, and a coffee table.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$273
includes taxes & fees
4 Dec - 5 Dec

Explore the area

View map
5th Street, El Carmen, San José, San José, 10101
  • Place, Morazan Park
    ‪1 min walk‬
  • Place, National Theater of Costa Rica
    ‪6 min walk‬
  • Place, Central Park
    ‪8 min walk‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, City View

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Standard Room, 2 Double Beds, City View

7.8 out of 10
Good
(11 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Executive Room, 2 Double Beds, City View

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Executive Room, 2 Double Beds, City View

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Executive Room, 1 King Bed, City View

A hotel room with a large bed, two bedside lamps, a desk with a TV, a small table, and a chair.

Executive Room, 1 King Bed, City View

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, City View

A hotel room with a large bed, two bedside lamps, a TV, a desk, and a chair.

Standard Room, 1 King Bed, City View

8.0 out of 10
Very good
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite, 1 King Bed with Sofa bed, City View

A hotel room with a large bed, two bedside lamps, a desk with a TV, a small table, and a chair.

Executive Suite, 1 King Bed with Sofa bed, City View

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, City View

A hotel room with a large bed, a desk with a chair, a nightstand, and a window with curtains.

Standard Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(17 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite, 2 Double Beds, City View

A hotel room with a bed, a desk with a chair, a television, a dresser, and a lamp.

Junior Suite, 2 Double Beds, City View

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

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About the area

San José

A family-friendly stay in the heart of San José awaits you at Delta Hotels by Marriott San Jose Aurola. You'll be 3 km (1.9 mi) from Sabana Park and 3.8 km (2.4 mi) from National Stadium of Costa Rica. Highlights at this hotel include 3 restaurants, a casino and an indoor swimming pool. .The fine-dining restaurant, El Mirador " Formal Rest", serves international cuisine and is open for dinner. La Palma Bar is the hotel's own bar. 32292 square feet (3000 square metres) of event facilities include 7 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 30-minute drive of this 3.5-property class Carmen hotel include Multiplaza Mall Escazu and Braulio Carrillo National Park.

What's nearby

  • Morazan Park - 1 min walk - 0.1 km
  • Plaza de la Cultura - 5 min walk - 0.4 km
  • National Theater of Costa Rica - 6 min walk - 0.6 km
  • National Museum of Costa Rica - 8 min walk - 0.7 km
  • Central Park - 8 min walk - 0.7 km

Getting around

  • San Jose Atlantic Station - 10 min walk
  • San José (SYQ-Tobías Bolaños Intl.) - 21 min drive

Restaurants

  • ‪Restaurante La Criollita - ‬3 min walk
  • ‪La Vasconia - ‬2 min walk
  • ‪Café Rojo - ‬3 min walk
  • ‪Olive Garden - ‬1 min walk
  • ‪Tropicana - ‬1 min walk

About this property

Delta Hotels by Marriott San Jose Aurola

Delta Hotels by Marriott San Jose Aurola offers its guests an indoor pool and a fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre, 7 meeting rooms, and limo/town car service. Event space at this hotel measures 32292 square feet (3000 square metres) and includes a conference centre. A casino, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Delta Hotels by Marriott San Jose Aurola. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Free self parking is available.

This 3.5-star San José hotel is smoke free.

  • 1 building
  • 195 guestrooms or units
  • 20 levels
  • 3 dining venues
  • 32292 sq ft of conference space
  • 3000 sq. m of conference space
  • Built in 1986
  • Casino
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Delta Hotels by Marriott San Jose Aurola offers 195 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down duvets and premium bedding. LED televisions come with premium digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: CRC 6,500 to 8,200 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Mirador " Formal Rest"
  • La Palma Bar
  • Tropicana Restaurant

Things to do

  • 3 gaming tables
  • 30 slot machines
  • Casino (3,767 square foot of space)
  • Gym
  • Indoor pool

Family friendly

  • Dining table
  • Free rollaway/extra bed
  • In-room babysitting
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Conference centre (32,292 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • High-pile carpet in room
  • Lift (90 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 20 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport and train station (surcharges may apply); to arrange pick-up, contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from 13 November 2026 to 13 November 2026 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CRC 6500 to 8200 per person
  • Airport shuttle fee: CRC 30000 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: CRC 30000 (one-way), (from 1 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Jose-Aurola
Holiday Inn Jose-Aurola Hotel
Holiday Inn Jose-Aurola Hotel San
Holiday Inn San Jose-Aurola
San Jose-Aurola Holiday Inn
Holiday Inn San Jose Aurola Hotel San Jose
Holiday Inn San Jose Downtown Aurola Costa Rica
Holiday Inn San Jose-Aurola Hotel San Jose
Holiday Inn San Jose-Aurola Hotel
Holiday Inn San Jose-Aurola San Jose

Frequently asked questions

What is the cancellation policy at Delta Hotels by Marriott San Jose Aurola?

Delta Hotels by Marriott San Jose Aurola offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Delta Hotels by Marriott San Jose Aurola?

As of 14 Nov 2026, prices found for a 1-night stay for 2 adults at Delta Hotels by Marriott San Jose Aurola on 4 Dec 2026 start from NZ$273, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Delta Hotels by Marriott San Jose Aurola?

Yep, Delta Hotels by Marriott San Jose Aurola has a free self car park.

Does Delta Hotels by Marriott San Jose Aurola have a pool?

Delta Hotels by Marriott San Jose Aurola has an indoor pool. The pool is open 6:00 AM to 10:00 PM. The property will be renovating one of the swimming pools from November 13 2026 until November 13 2026 (completion date subject to change).

What makes Delta Hotels by Marriott San Jose Aurola a romantic place to stay?

A lounge bar and 24-hour room service, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Delta Hotels by Marriott San Jose Aurola.

Is Delta Hotels by Marriott San Jose Aurola family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Delta Hotels by Marriott San Jose Aurola is a hit with families.

Are there hot tubs in the rooms at Delta Hotels by Marriott San Jose Aurola?

No, but there are deep-soaking baths in the guestrooms.

Does Delta Hotels by Marriott San Jose Aurola serve breakfast?

Yeah, buffet breakfast is on offer daily between 6 AM and 10 AM.

Is there a free airport shuttle available at Delta Hotels by Marriott San Jose Aurola?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Delta Hotels by Marriott San Jose Aurola?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Delta Hotels by Marriott San Jose Aurola?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Delta Hotels by Marriott San Jose Aurola?

No, only service animals are allowed.

Delta Hotels by Marriott San Jose Aurola Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 122 out of 267 reviews
Rating 8 - Good. 68 out of 267 reviews
Rating 6 - Okay. 32 out of 267 reviews
Rating 4 - Poor. 19 out of 267 reviews
Rating 2 - Terrible. 26 out of 267 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located, helpful staff & breakfast was great!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, staff were very helpful. Bar offers great "tapas" at the happy hour.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very responsive staff made our stay comfortable and enjoyable. Great hotel!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the staff were exceptional, couldn't ask for a better Holiday Break.
Stayed 7 nights in Dec 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great staff. The hotel is dated. The location is great
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, nice staff
Stayed 2 nights in Dec 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
There were many signs of wear and tear, and a heavy odor—like a cleaning chemical—hung in the air; there were carpet stains, corrosion and missing fixtures in the bathroom, and a mix of old and modern furniture. Breakfast wasn't included, which was frustrating, and the restaurant is undergoing renovations.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Room very good staff friendly and helpful Hotel much improved decoration wise We have enjoyed visiting this hotel many times in the past
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
The place was very nice, they don’t have modern rooms tho
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At breakfast the scrambled eggs consistently had egg shell fragments in them. Very unpleasant to chew on. The showers need upgraded. Other than those two items the hotel is beautiful and the staff is very kind and helpful. The rest of the breakfast items were very good. Valet parking was excellent with prompt attending to whenever we came or went.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The place is excellent. I was very satisfied and will come back.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place, food great, people great.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Excellent place, amazing
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A true place to stay in the heart of San Jose Awesome hotel best breskfast buffet i will repeat many visits
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities
Basic old fashioned room but served the purpose for our one night stay in San Jose.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for everything...
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Yes well taken care off
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel Nice kind staff
Stayed 4 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of San Jose. Close to the China Town.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Pretty good sd always 👌
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
The best hotel and the best personal service I loved
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. I think they are doing some upgrades, well need it. Great staff. At the restaurant food was delicious. Can’t complain t. Everything great.
Stayed 4 nights in Jan 2026