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Four Points by Sheraton San Jose Downtown

3.0 star property
Hotel with a restaurant, a short walk to CSU San Jose State University

Photo gallery for Four Points by Sheraton San Jose Downtown

Lobby sitting area
Fitness facility
Exterior
Outdoor dining
Interior entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Laundry
  • Gym
The current price is NZ$248
includes taxes & fees
2 Oct - 3 Oct

Explore the area

View map
211 S First Street, San Jose, CA, 95113
  • Place, San Jose McEnery Convention Center
    ‪3 min walk‬
  • Place, CSU San Jose State University
    ‪5 min walk‬
  • Place, SAP Center at San Jose
    ‪16 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪5 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Renovated in 2016
Blackout curtains
Hairdryer
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Renovated in 2016
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Renovated in 2016
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 Queen Bed

9.2 out of 10
Wonderful
(35 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Renovated in 2016
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Renovated in 2016
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Corner (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed with Sofa bed, Corner (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Renovated in 2016
Blackout curtains
Hairdryer
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Corner

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed with Sofa bed, Corner

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Renovated in 2016
Sofa bed
Blackout curtains
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Renovated in 2016
Sofa bed
Blackout curtains
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 2 Double Beds

7.6 out of 10
Good
(8 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Renovated in 2016
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

8.8 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Renovated in 2016
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

9.0 out of 10
Wonderful
(74 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Renovated in 2016
Blackout curtains
  • Sleeps 2
  • 1 King Bed

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About the area

San Jose

Four Points by Sheraton San Jose Downtown puts you in the heart of San Jose, within just a 10-minute stroll of popular attractions like San Jose McEnery Convention Center and CSU San Jose State University. Highlights at this hotel include a restaurant and in-room free WiFi. .The hotel's own lounge bar is a nice place to enjoy a drink. Business travelers can take advantage of 2 meeting rooms and a business centre. Added amenities include free Wi-Fi in public areas and a gym. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3-property class Downtown San Jose hotel include SAP Center at San Jose and PayPal Park.

What's nearby

  • San Jose McEnery Convention Center - 3 min walk - 0.3 km
  • San Jose Civic Auditorium - 3 min walk - 0.3 km
  • CSU San Jose State University - 5 min walk - 0.5 km
  • San Pedro Square - 8 min walk - 0.7 km
  • SAP Center at San Jose - 16 min walk - 1.4 km

Getting around

  • San Antonio Station - 3 min walk
  • San Jose Diridon Station - 18 min walk
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 10 min drive

Restaurants

  • ‪Nirvana Soul - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Original Joe's San Jose - ‬1 min walk
  • ‪Corner Market Kitchen - ‬3 min walk
  • ‪Eos & Nyx - ‬3 min walk

About this property

Four Points by Sheraton San Jose Downtown

Hotel with a restaurant, a short walk to CSU San Jose State University
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 2 meeting rooms.

Public spaces have free WiFi. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Four Points by Sheraton San Jose Downtown. Parking is available for a fee. A complete renovation of Four Points by Sheraton San Jose Downtown was completed in 2016.

This 3-star San Jose hotel is smoke free.

  • 86 guestrooms or units
  • 4 levels
  • Built in 1911
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Terrace
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Four Points by Sheraton San Jose Downtown offers 86 accommodations with laptop-compatible safes and complimentary bottles of water. Televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 42 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (76 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 1911
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 18 years old or younger stays free per registered adult when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 42 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and Union Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited.
    For guests' safety, the property includes a smoke detector and a deadbolt lock in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • One child aged 18 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points San Jose
Four Points Sheraton Hotel San Jose
Four Points Sheraton San Jose
San Jose Four Points
San Jose Four Points Sheraton
San Jose Sheraton Four Points
Sheraton Four Points San Jose
Sheraton San Jose Four Points
Four Points Sheraton San Jose Hotel
Four Points By Sheraton San Jose Downtown Hotel San Jose
4 Points By Sheraton San Jose Downtown
Four Points Sheraton San Jose Downtown Hotel
Four Points Sheraton San Jose Downtown
Four Points By Sheraton San Jose Downtown Hotel
Four Points by Sheraton San Jose
Four Points By Sheraton Jose
Four Points by Sheraton San Jose Downtown Hotel
Four Points by Sheraton San Jose Downtown San Jose
Four Points by Sheraton San Jose Downtown Hotel San Jose

Frequently asked questions

What is the cancellation policy at Four Points by Sheraton San Jose Downtown?

Four Points by Sheraton San Jose Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Four Points by Sheraton San Jose Downtown?

As of 29 Sept 2025, prices found for a 1-night stay for 2 adults at Four Points by Sheraton San Jose Downtown on 2 Oct 2025 start from NZ$248.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Four Points by Sheraton San Jose Downtown?

Yep, Four Points by Sheraton San Jose Downtown has an uncovered self car park with in/out privileges for USD 42 per night.

Is there a free airport shuttle available at Four Points by Sheraton San Jose Downtown?

No, Four Points by Sheraton San Jose Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Four Points by Sheraton San Jose Downtown?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Four Points by Sheraton San Jose Downtown?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Four Points by Sheraton San Jose Downtown?

No, only service animals are allowed.

Four Points by Sheraton San Jose Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 609 out of 1007 reviews
Rating 8 - Good. 213 out of 1007 reviews
Rating 6 - Okay. 101 out of 1007 reviews
Rating 4 - Poor. 31 out of 1007 reviews
Rating 2 - Terrible. 53 out of 1007 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Stayed 1 night in Jun 2025

2/10 Terrible

Greg

Stayed 1 night in Jun 2025

8/10 Good

Heinz

Stayed 1 night in Jun 2025

10/10 Excellent

Ever

Liked: Cleanliness, property conditions & facilities, room comfort

Perfect

Good location very comfortavle room
Stayed 1 night in Jun 2025

10/10 Excellent

Sally

Stayed 4 nights in Jun 2025

8/10 Good

Randyn

Stayed 3 nights in Jun 2025

10/10 Excellent

Christopher

Stayed 3 nights in Jun 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, property conditions & facilities
This hotel would be rated higher if the parking was not $45. Downtown was empty so parking is not an issue, so I felt it was a hussle by Sheraton to charge so much for parking. Probably will find a hotel next time where parking is less expensive. Bad Business Plan!
Stayed 1 night in Jun 2025

10/10 Excellent

carrie, gilbert

Liked: Cleanliness, property conditions & facilities
Clean and quick service
Stayed 1 night in Jun 2025

10/10 Excellent

Ruben

Liked: Cleanliness, amenities, property conditions & facilities
Great place they are kind
Stayed 1 night in Jun 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Ivan, Sacramento

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Erica

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We attended the SJ Blues Festival at de Cesar Chavez Park, 6/14/25. Our one night stay at 4 Points Sheraton was very convenient as located just across the street. Only request for next time would be a firmer pillow and perhaps stay in handicapped accessible room that hopefully had more safety bars in shower. Unfortunately I fell taking a shower this morning. We plan on staying here again for next year's Blues Festival.
San Jose Blues Festival at Cesar Chavez Park
Stayed 1 night in Jun 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Josh

Stayed 1 night in Jun 2025

4/10 Poor

Ronald

Stayed 1 night in Jun 2025

10/10 Excellent

DeShun

Stayed 1 night in Jun 2025

2/10 Terrible

Rumiana

Travelled with partner
The property listed on the website says parking available, but didn't list the cost of the parking which was very expensive. The price should be listed on the website. Next time I will try to book thru different travel agency because the price for the parking should be listed on the website.
Stayed 1 night in May 2025

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and friendly
Stayed 1 night in Jun 2025

10/10 Excellent

Marisol

Stayed 1 night in May 2025

10/10 Excellent

LINH

Stayed 2 nights in Jun 2025

4/10 Poor

Brenda

Stayed 1 night in Apr 2025

8/10 Good

Gloria

Liked: Property conditions & facilities
Stayed 2 nights in May 2025