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Hilton Garden Inn San Jose Airport City Mall

3.5 star property
Pet-friendly hotel connected to a shopping centre in Alajuela with free parking

Photo gallery for Hilton Garden Inn San Jose Airport City Mall

Bar (on property)
Restaurant
Room, 2 Double Beds, Mountain View
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar
The current price is NZ$216
includes taxes & fees
29 July - 30 July

Explore the area

Map
Francisco J. Orlich Road, Alajuela, Alajuela
  • City Mall
    ‪1 min walk‬
  • Juan Santamaría Park
    ‪17 min walk‬
  • Alajuela Cathedral
    ‪2 min drive‬
  • San José (SJO-Juan Santamaría Intl.)
    ‪14 min walk‬

Room options

View all photos for Room, 1 King Bed, Accessible, View (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, View (Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Rainfall showerhead
Designer toiletries
Private bathroom
  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Mountain View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Mountain View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Rainfall showerhead
  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Rainfall showerhead
Designer toiletries
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Mountain View

Room, 2 Double Beds, Mountain View

Room, 2 Double Beds, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Rainfall showerhead
Designer toiletries
  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
  • 63 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Rainfall showerhead
Designer toiletries
Private bathroom
  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed

8.8 out of 10
Excellent
(23 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Rainfall showerhead
  • 32 sq m
  • City view
  • Sleeps 2

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About the area

Alajuela

You'll be connected to a shopping centre at Hilton Garden Inn San Jose Airport City Mall, and within a 20-minute stroll of Juan Santamaría Park and Alajuela Cathedral. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the 24-hour gym and pool loungers. 2054 square feet (191 square metres) of event facilities include 6 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and coworking space. Additionally, you'll find free Wi-Fi in public areas, a 24-hour front desk and a corner/local shop. Each morning buffet breakfast is served between 6:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and an off-lead area. There's also the convenience of a free airport shuttle. .Within a 20-minute drive of this 3.5-property class Alajuela hotel, attractions include Sabana Park and National Stadium of Costa Rica.

What's nearby

  • City Mall - 1 min walk - 0.0 km
  • Juan Santamaría Park - 17 min walk - 1.5 km
  • Alajuela Cathedral - 2 min drive - 1.8 km
  • Ojo de Agua Spa Park - 4 min drive - 3.2 km
  • Terrazas Lindora Shopping Center - 10 min drive - 7.7 km

Getting around

  • San Antonio de Belen Station - 21 min drive
  • San José (SJO-Juan Santamaría Intl.) - 10 min drive

Restaurants

  • ‪Spoon - ‬2 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Tacontento - ‬11 min walk
  • ‪Juan Valdez Café - ‬2 min walk
  • ‪El Novillo Alegre - ‬12 min walk

About this property

Hilton Garden Inn San Jose Airport City Mall

Pet-friendly hotel connected to a shopping centre in Alajuela with free parking
Hilton Garden Inn San Jose Airport City Mall offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 6 meeting rooms, and coworking spaces. Event space at this hotel measures 2054 square feet (191 square metres) and includes a conference centre. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Hilton Garden Inn San Jose Airport City Mall. A roundtrip airport shuttle is free at scheduled times. Free self parking is available.

This 3.5-star Alajuela hotel is smoke free.

  • 1 building
  • 149 guestrooms or units
  • 10 levels
  • Conference rooms
  • 2054 sq ft of conference space
  • 191 sq. m of conference space
  • Built in 2023
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hilton Garden Inn San Jose Airport City Mall offers 149 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs and telephones. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Languages

English, Portuguese, Spanish

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Hampton by Hilton San Jose Airport

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.6 out of 5, Wonderful, 2,306 reviews
The price is NZ$235
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 4:00 AM to 1:00 AM at scheduled times
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 20 to 25 for adults and USD 10 to 15 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Conference centre (2,054 square foot of space)
  • Coworking space

Outdoors

  • In a nature reserve
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Lift (150 centimetre wide door)
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (150 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 2023
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Maximum 2 (weight limit: 77 lb per pet)
  • Food and water bowls and an off-lead area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 to 25 for adults and USD 10 to 15 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay and PayPal
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, cash, mobile payments, Apple Pay and PayPal.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Property Registration Number 99286738

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Jose City Mall Alajuela
Hilton Garden INN SJO Airport City Mall
Hilton Garden Inn San Jose Airport City Mall Hotel
Hilton Garden Inn San Jose Airport City Mall ALAJUELA
Hilton Garden Inn San Jose Airport City Mall Hotel ALAJUELA

Frequently asked questions

What is the cancellation policy at Hilton Garden Inn San Jose Airport City Mall?

Hilton Garden Inn San Jose Airport City Mall offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Garden Inn San Jose Airport City Mall?

As of 1 Jul 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn San Jose Airport City Mall on 29 Jul 2025 start from NZ$215.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Garden Inn San Jose Airport City Mall?

Yep, Hilton Garden Inn San Jose Airport City Mall has a free self car park.

Does Hilton Garden Inn San Jose Airport City Mall have a pool?

Yep, and guests love it! Hilton Garden Inn San Jose Airport City Mall has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What makes Hilton Garden Inn San Jose Airport City Mall a romantic place to stay?

Couples dining and romance packages, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Hilton Garden Inn San Jose Airport City Mall.

Does Hilton Garden Inn San Jose Airport City Mall serve breakfast?

You bet, visitors highly rate the buffet brekkie here! Offered daily between 6:00 AM and 10:00 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at Hilton Garden Inn San Jose Airport City Mall?

Yep, there's a free airport shuttle that runs from 4:00 AM - 1:00 AM at scheduled times.

Is there a bar or restaurant at Hilton Garden Inn San Jose Airport City Mall?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hilton Garden Inn San Jose Airport City Mall?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hilton Garden Inn San Jose Airport City Mall?

Furry friends are welcome at Hilton Garden Inn San Jose Airport City Mall, with dog exercise areas and food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 35 kg per pet.

Hilton Garden Inn San Jose Airport City Mall Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 815 out of 1195 reviews
Rating 8 - Good. 190 out of 1195 reviews
Rating 6 - Okay. 99 out of 1195 reviews
Rating 4 - Poor. 49 out of 1195 reviews
Rating 2 - Terrible. 42 out of 1195 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Sheri, Avondale

Stayed 1 night in Mar 2025

8/10 Good

Sarah

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Andres

Stayed 1 night in Mar 2025

10/10 Excellent

Ron

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just be careful of the entry and exit if you are driving a car.
Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service, perfekt breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very nice facility and the staff were very friendly. I did not catch his name but the gentleman who helped unload our luggage and then drives the shuttle to the airport. Anyway, he was extremely helpful with our luggage as well as being very pleasant.
Stayed 1 night in Mar 2025

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean! And I felt safe which was the most important!
Stayed 1 night in Mar 2025

10/10 Excellent

Daniela, Lake Forest

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay. Very close to the airport. The hotel offers shuttle to the airport. You just need to remember to book it. The mall near by is also very convenient. A lot of options for dining.
Stayed 1 night in Mar 2025

4/10 Poor

Christopher

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

CYRIL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big, modern hotel complex. The Hilton was clean, shuttle was as advertised and I could just as easily been in SAN Jose, California
Stayed 1 night in Mar 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great location for us treavelling the next day. It is attached to a large shopping mall as well.
Stayed 1 night in Mar 2025

6/10 Okay

Boban, Irvine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed for one night, just to be close to the airport. The street access is very inconvenient, if you are not familiar with the area. It's very easy to miss the entrance if you are driving. Hotel dining was just average.
Stayed 1 night in Mar 2025

10/10 Excellent

Bronson

Stayed 1 night in Mar 2025

10/10 Excellent

Nancy

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Karla

Stayed 1 night in Mar 2025

8/10 Good

Brenda

Travelled with family
Liked: Cleanliness, property conditions & facilities
The mall had lots of options we didn't need to leave
Stayed 1 night in Mar 2025

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities
This was a wonderful place to first land in Costa Rica. Friendly staff, comfy beds and very clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Jean-Francois, Montreal

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy with wind and guests in the hallway. Bring earplugs if you have an early departure. Very close to airport and the shuttle is seamless. The rooms are beautiful with perfect amenities. Highly recommend!!
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for put one night stay upon arrival before heading out for our main stay on the coast
Stayed 1 night in Mar 2025

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Andre

Stayed 1 night in Mar 2025

10/10 Excellent

Andre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view by the pool, excellent breakfast and meals at the bar. Shuttle to airport, so convenient.
Stayed 1 night in Mar 2025