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Hilton Garden Inn Santa Ana San Jose

3.5 star property
Pet-friendly Santa Ana hotel connected to a shopping centre, steps from City Place Santa Ana

Photo gallery for Hilton Garden Inn Santa Ana San Jose

Lobby
Breakfast, lunch, dinner served; local cuisine
Meeting facility
Exterior
Outdoor pool, open 6:00 AM to 8:00 PM, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Pet-friendly
  • Gym
  • Room service
The current price is NZ$183
includes taxes & fees
22 Aug - 23 Aug

Explore the area

View map
City Place, Santa Ana, Santa Ana
  • Momentum Lindora Shopping Center
    ‪3 min drive‬
  • Terrazas Lindora Shopping Center
    ‪4 min drive‬
  • Multiplaza Mall Escazu
    ‪6 min drive‬
  • San José (SJO-Juan Santamaría Intl.)
    ‪13 min drive‬

Room options

View all photos for Business Room, 2 Double Beds

Business Room, 2 Double Beds

Business Room, 2 Double Beds

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(35 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, minibar, in-room safe, individually decorated

Room, 1 King Bed

8.8 out of 10
Excellent
(45 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Sofa bed - double
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Sofa bed - double
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Santa Ana

You'll be connected to a shopping centre at Hilton Garden Inn Santa Ana San Jose, and within a 20-minute stroll of City Place Santa Ana and Business Center Forum 1. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, Garden Grill & Bar, serves local cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym and pool loungers as well as access to a playground. 5925 square feet (550 square metres) of event facilities include 6 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Cooked-to-order breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM. There's also the convenience of an airport shuttle. .Places within a 15-minute drive of this 3.5-property class Santa Ana hotel include Multiplaza Mall Escazu and National Stadium of Costa Rica.

What's nearby

  • City Place Santa Ana - 1 min walk - 0.0 km
  • Momentum Lindora Shopping Center - 3 min drive - 2.1 km
  • Terrazas Lindora Shopping Center - 4 min drive - 2.8 km
  • Multiplaza Mall Escazu - 6 min drive - 6.7 km
  • National Stadium of Costa Rica - 12 min drive - 12.4 km

Getting around

  • San Antonio de Belen Station - 14 min drive
  • San José (SJO-Juan Santamaría Intl.) - 31 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Shibuya - ‬1 min walk
  • ‪Piccola Italia - ‬9 min walk
  • ‪Starbuck Santa Ana - ‬1 min walk
  • ‪Tap House - ‬2 min walk

About this property

Hilton Garden Inn Santa Ana San Jose

Pet-friendly Santa Ana hotel connected to a shopping centre, steps from City Place Santa Ana
Hilton Garden Inn Santa Ana San Jose offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and 6 meeting rooms are available. Event space at this hotel measures 5925 square feet (550 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Garden Inn Santa Ana San Jose. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3.5-star Santa Ana hotel is smoke free.

  • 1 building
  • 143 guestrooms or units
  • 5 levels
  • 5925 sq ft of conference space
  • 550 sq. m of conference space
  • Built in 2020
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Santa Ana San Jose offers 143 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. 50-inch flat-screen televisions come with cable channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 25 for adults and USD 25 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Garden Grill & Bar

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Evening entertainment
  • Outdoor pool
  • Playground
  • Shopping centre
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 5,925 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2020
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay, plus a deposit of USD 50 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per stay.
  • Cots (infant beds) are available for USD 10.0 per stay.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 25 for adults and from USD 25 for children
  • Airport shuttle fee: USD 33 per vehicle (one-way, maximum occupancy 4)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Santa Ana San Jose
Hilton Garden Inn Santa Ana San Jose Hotel
Hilton Garden Inn Santa Ana San Jose Santa Ana
Hilton Garden Inn Santa Ana San Jose Costa Rica
Hilton Garden Inn Santa Ana San Jose Hotel Santa Ana

Frequently asked questions

What is the cancellation policy at Hilton Garden Inn Santa Ana San Jose?

Hilton Garden Inn Santa Ana San Jose offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Garden Inn Santa Ana San Jose?

As of 16 Aug 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Santa Ana San Jose on 22 Aug 2025 start from NZ$183.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Garden Inn Santa Ana San Jose?

Yep, Hilton Garden Inn Santa Ana San Jose has a free self car park.

Are there any beaches close to Hilton Garden Inn Santa Ana San Jose?

The closest beach to Hilton Garden Inn Santa Ana San Jose is Jacó Beach (60.2 km).

Does Hilton Garden Inn Santa Ana San Jose have a pool?

Yep, and guests love it! Hilton Garden Inn Santa Ana San Jose has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:00 AM to 8:00 PM.

Is Hilton Garden Inn Santa Ana San Jose family-friendly?

You bet! With amenities such as a playground and a corner/local shop, as well as cots/infant beds in the guestrooms, it's no surprise that Hilton Garden Inn Santa Ana San Jose is a hit with families.

Does Hilton Garden Inn Santa Ana San Jose serve breakfast?

You bet, cooked-to-order breakfast is on offer on weekdays from 6:00 AM to 10:00 AM and weekends between 6:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hilton Garden Inn Santa Ana San Jose?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hilton Garden Inn Santa Ana San Jose?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Garden Inn Santa Ana San Jose?

Check-in begins at 3:00 PM. Check-out time is noon.

Hilton Garden Inn Santa Ana San Jose Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 595 out of 803 reviews
Rating 8 - Good. 121 out of 803 reviews
Rating 6 - Okay. 51 out of 803 reviews
Rating 4 - Poor. 16 out of 803 reviews
Rating 2 - Terrible. 20 out of 803 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

margaret

Stayed 1 night in May 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was great I didn’t like that I had to check in and it was all in Spanish
Stayed 2 nights in Apr 2025

10/10 Excellent

DeNorris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation for a great price.
Stayed 1 night in May 2025

10/10 Excellent

ADRIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Exc
Stayed 1 night in May 2025

8/10 Good

Kelvin

Travelled with partner
Liked: Cleanliness, amenities
Great location for restaurants and generally chilling out. The room was spacious with coffee facilities but no jug to boil water for tea. Unfortunately there was a distinct sewerage smell in the bathroom. Although the property advertises a shuttle service from/to the airport, no such service was on offer
Stayed 2 nights in May 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Juan Carlos

Stayed 2 nights in Apr 2025

6/10 Okay

Camilo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Anna

Stayed 1 night in Apr 2025

6/10 Okay

Nitish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very remote from the main town although well-equipped to handle tourists. Property is quite grand. Staff are cordial but also a bit lazy and work slowly: took 3 days to confirm even a cab booking over email (no response on phone).
Stayed 3 nights in Apr 2025

10/10 Excellent

Tharaka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel. Much better service than anywhere in USA.
Stayed 1 night in Apr 2025

2/10 Terrible

Judi

Stayed 1 night in Apr 2025

10/10 Excellent

Mauricio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very well located, with a lot of restaurants nearby. great service, especially from Sebastian.
Stayed 3 nights in Apr 2025

10/10 Excellent

Marsha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, nice pool and may dining option.
Stayed 3 nights in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Carlos S

Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Would be coming back and staying here again.
Stayed 1 night in Mar 2025

6/10 Okay

Khavah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall property was great. However, the daily room service cleaning was very basic. They only made the bed. Nothing else. Nothing was wore down or sanitized or entire stay. We ordered dinner in our room one night and they didn’t take the dishes for 2 days.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kurtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So far very good
Stayed 1 night in Apr 2025

10/10 Excellent

Chedline

Stayed 4 nights in Mar 2025

8/10 Good

Jason Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything, except that I was not allowed to have a meeting in my room for a few minutes, unless I pay $20.
Stayed 5 nights in Mar 2025

10/10 Excellent

Amber

Stayed 2 nights in Mar 2025

10/10 Excellent

SVCasal

Travelled with partner
Liked: Property conditions & facilities
We are happy and very pleased, very professional staff, always taking care of me when booking another night throughout EXPEDIA. Thank you guys - we hope to visit soon and will stay there.
Stayed 1 night in Mar 2025

10/10 Excellent

Cristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a must! Have close restaurants shopping, safe enviroment.
Stayed 2 nights in Mar 2025