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Hotel Novo

Property class: 3

Photo gallery for Hotel Novo

Breakfast, lunch and dinner served
Double Room
Interior entrance
Interior entrance
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View map
100m N. del Hospital San Juan de Dios, Calle 14 Av Central y Primera, San José, San Jose
  • Place, Mercado Central
    ‪5 min walk‬
  • Place, Central Park
    ‪8 min walk‬
  • Place, Sabana Park
    ‪19 min walk‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪25 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

8.8 out of 10
Excellent
(5 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room

Triple Room

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About the area

San José

Hotel Novo places you in the centre of San José, within a short 5-minute stroll of Precolumbian Gold Museum and Mercado Borbón. Highlights at this hotel include free cooked-to-order breakfast, a restaurant and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Added amenities include a 24-hour business centre and laundry facilities. Each morning free breakfast is served. .Attractions within a 10-minute drive of this 3-property class Merced hotel include Sabana Park and National Stadium of Costa Rica.

What's nearby

  • Mercado Central - 5 min walk - 0.5 km
  • Central Park - 8 min walk - 0.7 km
  • National Theater of Costa Rica - 13 min walk - 1.1 km
  • Morazan Park - 13 min walk - 1.1 km
  • Sabana Park - 19 min walk - 1.7 km

Getting around

  • San Jose Pacific Station - 18 min walk
  • San José (SJO-Juan Santamaría Intl.) - 27 min drive

Restaurants

  • ‪Soda Tala - ‬5 min walk
  • ‪Cafe Central - ‬5 min walk
  • ‪Tícolo Mercado Central - ‬5 min walk
  • ‪La Casona Típica - ‬4 min walk
  • ‪Subway - ‬1 min walk

About this property

Hotel Novo

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Novo.

Smoking is allowed in designated areas at this 3-star San José hotel.

  • 23 guestrooms or units
  • Conference rooms
  • Cooked-to-order breakfast (free)
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Novo offers 23 air-conditioned accommodations with a safe and a hairdryer. 32-inch LED televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10 AM
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15 per stay.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property is also known as

Hotel Novo San Jose
Hotel Novo
Novo San Jose
Hotel Novo Costa Rica/San Jose
Hotel Novo Hotel
Hotel Novo San José
Hotel Novo Hotel San José

Frequently asked questions

What is the cancellation policy at Hotel Novo?

Hotel Novo offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Hotel Novo serve breakfast?

Yep, free cooked-to-order brekkie is offered daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Hotel Novo?

No, Hotel Novo does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Novo?

Yep, they've got a lounge bar and an onsite restaurant that serves Regional cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Novo?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Novo?

No, only service animals are allowed.

Hotel Novo Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 73 out of 237 reviews
Rating 8 - Good. 110 out of 237 reviews
Rating 6 - Okay. 36 out of 237 reviews
Rating 4 - Poor. 9 out of 237 reviews
Rating 2 - Terrible. 9 out of 237 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

manton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very nice and food is great
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Good and cheap hotel near the city center. Excelent included breakfast.
Stayed 1 night in Dec 2023
Verified review

6/10 Okay

Terje

Good location

Good location in San Jose and close to bus station to/from airport. The staff was great. Didnt try the breakfest.
Stayed 3 nights in Nov 2024
Verified review

8/10 Good

hector de jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, to stay one night. The area doesn't look very safe
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

Nina Krishna

Liked: Cleanliness, staff & service
Near central market
Stayed 3 nights in Jul 2024
Verified review

8/10 Good

AGRIPINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exelent. clean rooms
Stayed 5 nights in Aug 2022
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

We had a very comfortable stay and the breakfast was excellent. It was perfect for what we needed and at a good price. The safe and one of the lights didn’t work. As it’s central, it is noisy in the mornings.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for the centre of San Jose. The rooms and bathroom were dated but clean. It was noisy at night as in the centre but ear plugs did the trick
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Dany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located. Closed by parking are very expensive. Quite noisy between 5AM and midnight (note that i live country side). price is good for the location
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Novo is a plain, decent hotel. Everything works. The staff is friendly and helpful. Good rates, with a good breakfast included. The neighborhood is typical of a busy city. Best of all, the hotel is around the corner from Avenida Central, a long, lively pedestrian mall that includes the vibrant Mercado Central.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Sergi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👍
Stayed 10 nights in Mar 2025
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is reliable and functional. The staff were friendly and helpful. The block in front of it isn't that great, but it's around the corner from the pedestrian mall that leads to the mercado and other shopping, food, and drinks. Very convenient. Good value.
Stayed 2 nights in Jul 2024
Verified review

6/10 Okay

John

Liked: Cleanliness, staff & service
It was ok for the price. Breakfast was ok. It's in a dodgy area, so don't go outside after dark on your own and keep phones, jewellery and valuables out of sight
Stayed 3 nights in Jan 2025
Verified review

8/10 Good

Shawntez

Liked: Staff & service
Great place to stay if you want to get a real feel for San Jose. It’s not super pretty but I felt safe and it had everything I needed
Stayed 3 nights in Aug 2024
Verified review

8/10 Good

Travis

Liked: Cleanliness, staff & service
A very basic but clean and friendly hotel. It is very close to the bus stations (ex: Tuaso bus to the airport)....2 minutes walk with luggage. The hotel is in the downtown, central market areas....lots of butcher shops, clothes shopping, fast food, and casinos. The breakfast is simply but good. The staff is friendly and professional. No luxury but safe, clean, and friendly.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. The only con was the low water pressure in the shower. Bear in mind that there's constant music from shops around during the whole day, if your room faces the street (it didn't matter to me in general, just when I had online meetings 😂)
Stayed 5 nights in Dec 2024
Verified review

8/10 Good

Allen

Room was a good size, very clean, good air condition, large bright windows, comfy double bed, clean bathroom with hot shower, tv worked fine many English channels, felt secure, and quiet, decent breakfast in the morning, helpful friendly staff. Location convenient where Paseo Colon meets Avenida Central close to Central Market. The area requires caution at night. Overall was pleased with the hotel which offers a lot for the relatively inexpensive price, my girlfriend and I would definitely go back.
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Irma

Liked: Cleanliness, staff & service, property conditions & facilities
To much noise every night outside the hotel.
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value in a great location.

We took the local bus from San Jose airport to the Tuasa bus station. Just a short walk from the station brought us to Novo hotel, which is located in the thick of the city. Walking from the hotel to the National Museum and other sights was easy and interesting, with shops, buskers and street sellers to explore on the way. The hotel itself is a little dated, but our room was big with a comfortable bed, got walk - in shower, fridge, good a/c and TV. The 24 hour reception gave us easy check out when we left at 5am to catch the bus back to the airport. This was a great place to stay in San Jose.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! You can walk to nearby shops, parks, restaurants, and a bus station that goes to the airport. I love that we can leave our luggage and they have a place to hold it so we can drop our car off. The on-site restaurant is delicious and the staff are friendly and helpful. The room was clean and the bed was comfy. The street traffic can get a little noisy but I can easily fall back asleep. I have stayed here before and will continue to do so in the future.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Loud traffic early in the morning and loud music in the evening.
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Wing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right around the corner of the hotel is the central avenue. There are museums, parks, central market on both sides of the avenue. I can walk to them in less than 30 mins. It is also closed to various bus stations, such as the NICA, TICA and Terminal 7.10. In the night time, I prefer to take UBER. The staff are very nice. The hotel provided breakfast. The room is exactly same as the pictures.
Stayed 6 nights in Nov 2024
Verified review

6/10 Okay

Nicholas

Disliked: Cleanliness, property conditions & facilities, room comfort

Average: not too bad, not too good

It sufficed. Some of the fixtures and fittings (electrical sockets) did not work, could be cleaner, a bit run down and in a run down neighbourhood. Not too bad a place, also not too good
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

RAY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Novo is located in the perfect location for walking San Jose. You can hear and feel the hustle and bustle of the city. If you want quiet and peaceful, this is not the place for you but to "feel" the city of San Jose in your bones, stay right here! The staff is great from the front desk to the cleaning personnel to the dining facility. Don't miss the chance to experience San Jose to the fullest! Wake up early to the sounds of the street and let those same sounds lull you to sleep at night. I will definitely return to the Hotel Novo!
Stayed 9 nights in Feb 2024
Verified review

2/10 Terrible

Stan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is located in the worst part of San Jose, there were people sleeping on the sidewalks which was piled with garbage, you were warned not to go out the Hotel during the night, I requested a refund of part of the fees, but they refused, I spent three nights and had to move to a safer area in San Juan, San Jose.
Stayed 8 nights in Dec 2024