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Hotel Palma Real

3.5 star property

Photo gallery for Hotel Palma Real

Bar (on property)
Master Suite
Master Suite
Rooftop terrace
Master Suite | Private kitchenette

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$210
includes taxes & fees
4 May - 5 May

Explore the area

View map
200 Mts. Norte del ICE, Sabana Norte, San José, San Jose, 694-1005
  • Place, Sabana Park
    ‪5 min walk‬
  • Place, National Stadium of Costa Rica
    ‪11 min walk‬
  • Place, Museum of Costa Rican Art
    ‪13 min walk‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 or 2 Beds

Standard Room, 1 or 2 Beds

Standard Room, 1 or 2 Beds

8.4 out of 10
Very good
(17 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite

Junior Suite

8.0 out of 10
Very good
(5 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Master Suite

Master Suite

Master Suite

  • 105 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Bed OR 1 Single Sofa Bed
  • Free Wi-Fi

Room Standard

  • 22 sq m
  • Sleeps 4
  • Free Wi-Fi

Suite Junior

  • 47 sq m
  • Sleeps 2
  • Free Wi-Fi

Suite Master

  • 105 sq m
  • Sleeps 4
  • Free Wi-Fi

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About the area

San José

Hotel Palma Real places you in the centre of San José, within just a 15-minute stroll of National Stadium of Costa Rica and Museum of Costa Rican Art. Highlights at this hotel include a casino, a restaurant and free daily breakfast. .At the hotel's own lounge bar, you can stop for a drink. Business amenities include meeting rooms, conference space, and a business centre. Added amenities include free Wi-Fi in public areas, a 24-hour gym and a snack bar/deli. Free full breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of airport pick-up service. .With a stay at this 3.5-property class La Sabana hotel, you'll be 3.6 km (2.2 mi) from National Theater of Costa Rica and 3.9 km (2.4 mi) from National Center of Art and Culture.

What's nearby

  • Sabana Park - 5 min walk - 0.4 km
  • National Stadium of Costa Rica - 11 min walk - 1.0 km
  • Estadio Nacional - 11 min walk - 1.0 km
  • Museum of Costa Rican Art - 13 min walk - 1.1 km
  • La Salle Natural Science Museum - 3 min drive - 1.8 km

Getting around

  • San Jose Contraloria Station - 3 min drive
  • San José (SYQ-Tobías Bolaños Intl.) - 12 min drive

Restaurants

  • ‪The Cloud - ‬10 min walk
  • ‪Santo Pecado - ‬10 min walk
  • ‪El Bosque Bar - ‬4 min drive
  • ‪Ánfora - ‬4 min drive
  • ‪Flor de Loto - ‬2 min walk

About this property

Hotel Palma Real

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A business centre and meeting rooms are available. A casino, a 24-hour fitness centre, and a rooftop terrace are also featured at the business-friendly Hotel Palma Real. A shuttle from the airport to the hotel (available 24 hours) is available for a fee.

This 3.5-star San José hotel is smoke free.

  • 1 building
  • 68 guestrooms or units
  • 5 levels
  • Conference rooms
  • Full breakfast (free)
  • Casino
  • Deli
  • Terrace on the roof
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Palma Real offers 68 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

This San José hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour offsite parking (USD 12 per night)
  • 24-hour airport pick-up shuttle (surcharge)
  • Onsite parking options include a garage

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 7 gaming tables
  • 90 slot machines
  • Bingo
  • Casino (538 square foot of space)
  • Shopping centre
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a deposit of USD 28 per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40 per person
  • Airport shuttle fee per child: USD 40 (from 5 to 12 years old)
  • Nearby parking fee: USD 12 per night(131 ft away; open 24 hours)
  • Pet deposit: USD 28 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Palma Real San Jose
Palma Real Hotel
Palma Real San Jose
Hotel Palma Real

Frequently asked questions

What is the cancellation policy at Hotel Palma Real?

Hotel Palma Real offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Palma Real?

As of 3 May 2026, prices found for a 1-night stay for 2 adults at Hotel Palma Real on 4 May 2026 start from NZ$210, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Hotel Palma Real a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Palma Real.

Does Hotel Palma Real serve breakfast?

Sure does, free full brekkie is on offer daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Palma Real?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day for a fee.

Is there a bar or restaurant at Hotel Palma Real?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Palma Real?

Check-in begins at 3:00 PM. Check-out time is noon.

Hotel Palma Real Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 417 out of 1000 reviews
Rating 8 - Good. 357 out of 1000 reviews
Rating 6 - Okay. 143 out of 1000 reviews
Rating 4 - Poor. 48 out of 1000 reviews
Rating 2 - Terrible. 35 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

ALESIA, GUATEMALA

Stayed 3 nights in Jan 2026

10/10 Excellent

Aylin

Stayed 1 night in Jan 2026

10/10 Excellent

Jack

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Was good
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service
All good on hotel choice
Stayed 2 nights in Jan 2026

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Super helpful and friendly staff.
Stayed 3 nights in Jan 2026

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the master suite and it was very spacious, great view especially at night.
Stayed 4 nights in Dec 2025

8/10 Good

Keylor Ruiz

Stayed 1 night in Jan 2026

10/10 Excellent

conrad

Stayed 2 nights in Nov 2025

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff Was amazing! Cleaning service, breakfast and the bar was amazing. We booked our excursions through the hotel and we had an absolutely fantastic experience!
Stayed 4 nights in Nov 2025

8/10 Good

Elvira

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Yes The staff was very courteous and helpful. The room was cleaned everyday.
Stayed 4 nights in Nov 2025

10/10 Excellent

Stanley

Liked: Cleanliness, amenities
Todo excelente pero en la publicación decia parqueo con cochera y no menciona que este tiene un costo extra adicional. Deberian aclararlo en la pagina.
Stayed 1 night in Nov 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Nov 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities
All excellent.
Stayed 2 nights in Nov 2025

10/10 Excellent

milton

Liked: Cleanliness, amenities, property conditions & facilities
Was great
Stayed 1 night in Aug 2025

10/10 Excellent

Dwayne

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean well managed gem of a hotel. Helpful, friendly staff. A very reasonable price. Nice bar and sitting area.
Stayed 1 night in Nov 2025

10/10 Excellent

Sabra

Stayed 2 nights in Oct 2025

2/10 Terrible

Guadalupe

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not trust this hotel , i pay Expedia for this reservation and the hotel charged my wife for a new reservation, they ask my wife for a credit card for any additional charges and they just make a new reservation, Expedia need to stop using this hotel or solved this matter or i won't uses Expedia again
Stayed 2 nights in Oct 2025

10/10 Excellent

FLORY

Liked: Cleanliness, staff & service, property conditions & facilities
I always feel welcome and at home when I stay at Hotel Palma Real. Everyone at the hotel is always so nice and attentive. The food is great, and rooms are always clean. Plus, there are nearby buses to go anywhere.
Stayed 2 nights in Oct 2025

10/10 Excellent

olman

Liked: Cleanliness, staff & service, property conditions & facilities
I love to stay here is convenient and clean
Stayed 2 nights in Sep 2025

10/10 Excellent

Shahpar

Stayed 1 night in Sep 2025

4/10 Poor

Ismael

Liked: Staff & service
Disliked: Property conditions & facilities
Parking is a nightmare. Rooms smell bad, intense humidity odor.
Stayed 4 nights in Jun 2025

2/10 Terrible

Kathia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and lack of maintenance
Stayed 1 night in Aug 2025

10/10 Excellent

Oscar

Stayed 5 nights in Jul 2025

8/10 Good

Alexander

Travelled with family and small children
Liked: Cleanliness, staff & service
La atencion fue excelente, la ubicacion tb es buena. Pero fotos q tienen en Expedia tienen bastante photoshop porque las habitaciones no son lo q muestran exactamente, por lo Menos, las habitaciones regulares. La atencion y limpieza si fueron buenas.
Stayed 5 nights in Jul 2025

10/10 Excellent

Gerardo

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff was excelent! The only problem i had is that the A/C is not strong enough and can get a little hot. I was down at 2 am since i couldnt sleep and they gave me an electric fan and upgraded me to a suite that could regulate the temperature at will, still the A/C was a little lacking but it was enough for me to get comfortable. The hotel staff was great! Breakfast was delicious and the lunch/dinner options were very tasty. Overall I had a wonderful time at this hotel!
Stayed 4 nights in Jul 2025