Signia by Hilton San Jose

4.0 star property
Suburban hotel with 2 restaurants and 24-hour fitness centre

Photo gallery for Signia by Hilton San Jose

Lobby
Outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas, pool loungers
Bar (on property)
Suite, 1 King Bed (International Suite) | Living area
2 restaurants, breakfast, dinner served; Japanese cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Parking available
  • Pet-friendly
  • 24/7 front desk
The current price is NZ$363
includes taxes & fees
29 Aug - 30 Aug

Explore the area

View map
170 S Market Street, San Jose, CA, 95113
  • San Jose McEnery Convention Center
    ‪5 min walk‬
  • CSU San Jose State University
    ‪6 min walk‬
  • SAP Center at San Jose
    ‪15 min walk‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪5 min drive‬

Room options

Room, 1 King Bed (Peloton Bike)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds (City & Mountain View)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Pool View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Pool View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Sofa bed
  • 84 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Pool Access

8.0 out of 10
Very good
(3 reviews)

Highlights

Patio
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • 84 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Pool View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Pool Access

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Patio
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Sofa bed
  • 84 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (City/Mountain View, Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 Queen Bed, Bay View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 Queen Bed

Junior Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Tower (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Grand Signia Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
  • 115 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Signature Room, 2 Bedrooms (Signa)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
  • 84 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Presidential Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
  • 176 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (City & Mountain View)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
  • 84 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (City & Mountain View)

9.0 out of 10
Wonderful
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

8.4 out of 10
Very good
(23 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds (City & Mountain View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed (International Suite)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
  • 176 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Accessible (Bathtub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the area

San Jose

Signia by Hilton San Jose puts you in the heart of San Jose, steps from Plaza de Cesar Chavez and within a 10-minute stroll of San Jose McEnery Convention Center. Highlights at this hotel include 2 restaurants, an outdoor swimming pool and a 24-hour gym. .AJI Bar & Robata serves Japanese cuisine and is open for dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the steam room and pool loungers. 65000 square feet (6039 square metres) of event facilities include 22 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a 24-hour front desk and express check-in. Each morning full breakfast is served between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 20-minute walk of this 4-property class Downtown San Jose hotel include CSU San Jose State University and SAP Center at San Jose.

What's nearby

  • Plaza de Cesar Chavez - 2 min walk - 0.2 km
  • San Jose Civic Auditorium - 3 min walk - 0.3 km
  • San Jose McEnery Convention Center - 5 min walk - 0.5 km
  • CSU San Jose State University - 6 min walk - 0.6 km
  • SAP Center at San Jose - 15 min walk - 1.3 km

Getting around

  • San Antonio Station - 2 min walk
  • San Jose Diridon Station - 17 min walk
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 7 min drive

Restaurants

  • ‪Nirvana Soul - ‬3 min walk
  • ‪Paper Plane - ‬3 min walk
  • ‪3Below Theaters - ‬4 min walk
  • ‪Silicon Valley Capital Club - ‬2 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Signia by Hilton San Jose

Suburban hotel with 2 restaurants and 24-hour fitness centre
Signia by Hilton San Jose offers its guests an outdoor pool, a steam room, and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and 22 meeting rooms are available. Event space at this hotel measures 65000 square feet (6039 square metres) and includes conference space. The business-friendly Signia by Hilton San Jose also features multilingual staff, express check-in, and express check-out. For a fee, parking is available.

This 4-star San Jose hotel is smoke free.

  • 805 guestrooms or units
  • 20 levels
  • 2 dining venues
  • Conference rooms
  • 65000 sq ft of conference space
  • 6039 sq. m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Lift
  • No smoking on site
  • Bar or lounge
Signia by Hilton San Jose offers 805 accommodations with laptop-compatible safes and espresso makers. Beds feature down duvets and premium bedding. 58-inch flat-screen televisions come with cable channels. Bathrooms include designer toiletries and hairdryers.

This San Jose hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

Dutch, English, Filipino, French, German, Italian, Spanish, Vietnamese

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered valet parking on site (USD 50 per day; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 15 to 80 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • AJI Bar & Robata
  • Fountain Restaurant
  • Market 170
  • The Grill on the Alley

Things to do

  • 24-hour gym
  • Outdoor pool
  • Steam room

Family friendly

  • Free cot
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 22 meeting rooms
  • 24-hour business centre
  • 65,000 square feet of conference space

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (87 centimetre high)
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 20 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 58-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 80 per person
  • Fee for in-room wireless Internet: USD 15 per night (rates may vary)
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • Pool access available from 8:00 AM to 7:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Fairmont Hotel San Jose
Fairmont San Jose
San Jose Fairmont
Fairmont San Jose Hotel
The Fairmont San Jose Hotel San Jose

Frequently asked questions

What is the cancellation policy at Signia by Hilton San Jose?

Signia by Hilton San Jose offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Signia by Hilton San Jose?

As of 13 Aug 2025, prices found for a 1-night stay for 2 adults at Signia by Hilton San Jose on 29 Aug 2025 start from NZ$362.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Signia by Hilton San Jose?

Yep, Signia by Hilton San Jose has secured covered valet parking with in/out privileges for USD 50 per day.

Does Signia by Hilton San Jose have a pool?

Signia by Hilton San Jose has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8:00 AM to 7:00 PM.

What luxury perks are available at Signia by Hilton San Jose?

Signia by Hilton San Jose features an outdoor pool, a steam room and 2 restaurants. All guestrooms come with premium bedding and espresso makers.

What makes Signia by Hilton San Jose a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Signia by Hilton San Jose.

Is Signia by Hilton San Jose family-friendly?

You bet! With amenities such as an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Signia by Hilton San Jose is a hit with families.

Does Signia by Hilton San Jose serve breakfast?

Yep, full brekkie is available daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Signia by Hilton San Jose?

No, Signia by Hilton San Jose does not offer an airport shuttle service.

Is there a bar or restaurant at Signia by Hilton San Jose?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Signia by Hilton San Jose?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Signia by Hilton San Jose?

Cats and dogs are welcome at Signia by Hilton San Jose, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 23 kg per pet.

Signia by Hilton San Jose Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 444 out of 690 reviews
Rating 8 - Good. 114 out of 690 reviews
Rating 6 - Okay. 57 out of 690 reviews
Rating 4 - Poor. 39 out of 690 reviews
Rating 2 - Terrible. 36 out of 690 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joan

Stayed 2 nights in Apr 2025

10/10 Excellent

Nayansey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Service, hotel and valet parking was all wonderful.
Stayed 1 night in May 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was quiet at night and comfortable to sleep. Also surprisingly spacious! Staff was welcoming and helpful too. I would stay here again if I was in town for a concert and didn’t want to drive back to SF. The lobby was also clean, aesthetic and had plenty of seating areas to hang out.
Stayed 1 night in May 2025

8/10 Good

Igor

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

Ashley

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Upon arriving for check in the staff were friendly and helpful at valet and the front desk. The room sink kept making weird sounds and had a sewer smell lingering from it. There were a few hairs lying around on the table in the bathroom. This property was walkable and convenient to places I had to visit. The price was not worth the stay.
Stayed 1 night in May 2025

6/10 Okay

Roxanne

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Christina

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very nice and clean property all around from the lobby to the rooms. The valet parking staff at drop off & pick up were very friendly. However 2 the girls at the front desk can use a lesson on how to be friendlier. Multiple guests at the event we were at for the 3 days we were there told me the same thing. Just note: this hotel does not have a parking garage, valet parking only at $50/day with in/out privileges.
Stayed 1 night in Apr 2025

8/10 Good

Pamela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay.
Stayed 1 night in May 2025

10/10 Excellent

Andrea

Stayed 1 night in Apr 2025

10/10 Excellent

Benjamin, San Mateo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 1 night in Apr 2025

8/10 Good

Ken

Business traveller
Liked: Cleanliness, staff & service, room comfort

Mediocre for the price…

Uneven experience on this stay. Some excellent service, some glaring exceptions. (Housekeeping walks in…past a Do Not Disturb Sign…no knock…as I am getting dressed.) Generally clean room…but a lighting fixture did not function.
Stayed 2 nights in Apr 2025

10/10 Excellent

Danae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities
I love the view and the the vibe.
Stayed 1 night in Feb 2025

4/10 Poor

Joleen

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Bad customer service

I booked two queen bedroom. Checking in they downgraded me to two double beds instead. They didn't give me a discount. In fact, she tried to tell me it was actually an upgrade because I was on a higher level. Yeah right, I couldn't care less what level, I wanted queen bed not double. I won't book with this hotel again, bad customer service.
Stayed 1 night in Mar 2025

10/10 Excellent

Asif

Love the place
Stayed 1 night in Apr 2025

8/10 Good

Edgar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay , but would have liked for the TV in my room to be smart enough. I couldn’t access any of my television streaming apps. I also didn’t like that it is valet only, but because it is a luxury hotel it makes sense.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, had a great drink at the bar.
Stayed 1 night in Apr 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel in downtown San Jose

Finishes are excellent and the property looks great and has a great location. Parking is valet only but convenient. 4th floor had no working ice machines and the instructions in 1 place as to location were wrong (said opposite 401) Room was spacious and nicely appointed. Weird arrangement with no seating in front of the one TV
Stayed 1 night in Apr 2025

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

I had a great time, very comfortable and nice room. I was hoping for a microwave but it was ok i managed but very greatful an thankful for the great customer service
Stayed 1 night in Apr 2025

10/10 Excellent

Sherlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was super nice felt safe and it was clean
Stayed 1 night in Feb 2025

10/10 Excellent

Sherlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were super clean and comfortable
Stayed 1 night in Feb 2025

10/10 Excellent

cathy

Stayed 2 nights in Apr 2025

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025