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The Stay

Property class: 2

Photo gallery for The Stay

A modern building with a staircase leading to an upper level, large windows, and a clear blue sky.
A sign with the text "The Stay" on a building facade.
A reception area with a wooden panel wall, a flat-screen TV mounted on the wall, and three bar stools.
A bathroom with a marble-tiled wall, a wooden countertop, a white vessel sink, and a wicker basket with towels.
A minimalist bedroom with a bed, a small bedside table, a nightstand, a potted plant, and wall-mounted shelves with decorative items.

Reviews

6.0 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services
  • Laundry room
  • Housekeeping
The current price is NZ$61
includes taxes & fees
1 Dec - 2 Dec

Explore the area

View map
104 Avenida 39, 10109, San José, San Jose, 10109
  • Place, Plaza Itskazú
    ‪17 min walk‬
  • Place, Sabana Park
    ‪7 min drive‬
  • Place, National Stadium of Costa Rica
    ‪7 min drive‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪25 min drive‬

Room options

View all photos for Deluxe Double Room

A minimalist bedroom with a bed, a small bedside table, a nightstand, a potted plant, and wall-mounted shelves with decorative items.

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

San José

At The Stay, you'll be connected to a railway/underground station and 4.9 km (3.1 mi) from National Stadium of Costa Rica. Highlights at this hotel include free in-room WiFi. .This pet-friendly hotel offers a business centre, concierge services and a garden. Added amenities include laundry facilities, a picnic area and luggage storage. There's also the convenience of motorbike parking. .Attractions within a 15-minute drive of this Pavas hotel include Sabana Park and Multiplaza Mall Escazu.

What's nearby

  • Plaza Itskazú - 17 min walk - 1.5 km
  • Sabana Park - 7 min drive - 5.3 km
  • National Stadium of Costa Rica - 7 min drive - 5.7 km
  • Avenida Escazú Shopping Center - 10 min drive - 7.1 km
  • Multiplaza Mall Escazu - 11 min drive - 8.5 km

Getting around

  • Jacks Station - 6 min drive
  • San José (SJO-Juan Santamaría Intl.) - 30 min drive

Restaurants

  • ‪Chili's Grill & Bar - ‬10 min drive
  • ‪Starbucks - ‬10 min drive
  • ‪Gelatiamo - ‬10 min drive
  • ‪Zambra - ‬10 min drive
  • ‪Starbucks - ‬9 min drive

About this property

The Stay

There's an onsite business centre. The Stay also features a garden, a picnic area, and concierge services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this San José hotel.

  • 4 guestrooms or units
  • Business facilities
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Concierge
  • Garden
  • Outdoor picnic space
  • Smoking in designated areas
The Stay offers 4 accommodations. This accommodation offers separate sitting areas and includes desks. Televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • Onsite motorcycle parking only

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Garden
  • Picnic area

Accessibility

  • No lift

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Entertainment

  • Cable channels

More

  • Desk
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 20 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

The Stay Hotel
The Stay San José
The Stay Hotel San José

Frequently asked questions

What is the cancellation policy at The Stay?

The Stay offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Stay?

As of 2 Nov 2026, prices found for a 1-night stay for 2 adults at The Stay on 1 Dec 2026 start from NZ$61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Stay?

Yep, but only for motorcycles.

Is there a free airport shuttle available at The Stay?

No, The Stay does not offer an airport shuttle service.

What time are check-in & check-out at The Stay?

Check-in begins at 2:00 PM. Check-out time is noon.

The Stay Reviews

Reviews

6.0
Rating 10 - Excellent. 12 out of 36 reviews
Rating 8 - Good. 4 out of 36 reviews
Rating 6 - Okay. 5 out of 36 reviews
Rating 4 - Poor. 2 out of 36 reviews
Rating 2 - Terrible. 13 out of 36 reviews

7.4/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel rooms are clean, staff is very nice, and beds are comfortable. It is very basic but a good spot for the budget traveler.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The place is just great next time. I’m back in San Jose from Guanacaste, I’ll stay here thank you very much. Tell the Hotel they do a great job and Byron the manager was excellent.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hideaway stay more than expected

We got in late it was perfect and looks and feels great worth ever penny. The cheaper clean the better comfortable the water is hot people are friendly it’s a beautiful cute little small boutique hotel and it’s across the street from a pool.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Its easy to arrive, the place is nice and is in a main avenue. Cons: Street parking, some issues with welcoming and payment status with staff. For the price is very reasonable and great option if you are staying in San Jose
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good deal

Super cheap, clean and tidy. There is a parking fairly cheap and very close. Only downside, the bed is not too comfy.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We got in late it was perfect and looks and feels great worth ever penny
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property but not very central to the middle of San Jose.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Mosquitos killed the 5 stars

the MOSQUITOS AND THE STRANGE SMELLS COMING FROM THE BATHROOM SINK- everything else was above board. We kept the windows shut and they still made their way in- otherwise great hotel
Mosquitos
Stayed 6 nights in Apr 2024
Verified review

6/10 Okay

Liked: Cleanliness
small room but very clean. Bathroom OK, clean towels. Furnishings... basic but at this price for the room it's ok. Very busy and very noisy street. No restaurants, grocery store nearby. No private parking, we park on the street. Courteous and welcoming staff. Living room and fridge in common.
Stayed 1 night in Feb 2024
Verified review

2/10 Terrible

Disliked: Amenities, property conditions & facilities
I had a very disappointing experience staying here. The property was dirty, and the water was not working. What made the situation worse was that I was not informed about the water issue until after I had already checked in. Access to running water is a basic necessity, and this should have been disclosed beforehand. The location also felt unsafe and was in a very rough area that did not match my expectations based on the listing. To make matters even worse, the key broke in the door, leaving me stuck and unable to get in or out properly. Despite all of these problems, I only stayed for about an hour before deciding I could not remain there, yet I was refused a refund. The staff were not helpful or kind when I raised these concerns. Overall, this was an extremely frustrating experience, and I would not recommend staying here.
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Didnt accept to talk with me. Just call me. or send and email
Stayed 1 night in Sep 2024
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Room comfort

Would not recommend

The room was clean and the facility is secure. But that’s about all I can say that is good. The bed was like sleeping on concrete and the noise makes sleeping hard. There is a major road next to the hotel and the road traffic makes it impossible to sleep at night. And the water is the bathroom shower is just a little less than lukewarm. So if you are looking for a room that has no hot water, a hard bed and is impossible to sleep in because of the road traffic, then this is the place for you. If you don’t want that, look elsewhere.
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
There was no checkout service waited for 30 minutes at front counter I left without checking out because my Uber was outside waiting for me. Left the keys on the counter . I rang the doorbell and I also contacted them on WhatsApp with no response
Stayed 11 nights in Dec 2024
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
Office hours are 8am-9pm. So, I arrived at 2am. The inn is in the hood in the middle of nowhere. Doors were locked. No one answered the doorbell or picked up phone. After an hour in the streets, a resident let me in. Slept in lobby. Got room, but smelled funny. The bathroom smelled like sewage, but that wasn’t it. Something died in the night stand. Far from anything and taxis are expensive.
Stayed 3 nights in Jul 2024
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
Would definitely recommend NOT staying here. We had no hot water, the agent at the desk didn't speak any English so it was very hard to communicate even though their website states they speak English, Spanish, and a third language, which I can't remember. No one is ever at the front desk to assist, even though it says 15/7 staff. The website also says they offer off-site parking which is not true. We had to find a nearby parking garage to park at for the one night we spent. It is far from the city center and most attractions. We ended up checking out after just one night but we're supposed to be there for 5. Choose somewhere else to stay. Overall a very disappointing experience.
Stayed 5 nights in May 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was terrible. It was in a bad part of town, and the smell from the room was really awful. The water never got warm, and the humidity mixed with no AC made it even worse. There was no air conditioning, and we never saw anyone at the reception desk. At one point, we caught the staff smoking weed on the balconies because we're pretty sure only staff lives in the bigger rooms with balconies. We were only able to stay two nights and booked elsewhere after those two nights. If I could rate this place 0 stars, I would. I'm usually not a fan of leaving low reviews, but this place was so bad that I felt compelled to. I wouldn't recommend this place to anyone, especially tourists. It's in a bad part of town and far from most tourist attractions. We used Uber most of the time, and at least four or five people recommended us not to stay here because of cartel activity. Yes the pictures look nothing like that in person. Photos are catfish. You can also hear everything from your room from traffic to dogs barking.
Stayed 5 nights in Sep 2025
Verified review

6/10 Okay

Disliked: Amenities
Sin aire acondicionado en las instalaciones incluyendo el cuarto. Sin limpieza diaria de la Habitación. Sin personal en la recepción. La televisión sin canales que funcionaran.
Stayed 3 nights in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
Pesimo ubicado, supuestamente tenian estacionamiento, no estaba disponible, nos mandaron a uno publico y estaba cerrado. Tuvimos que irnos y buscae otro lugar ya que no podiamos dejar un auto arrendando solo en un barrio tan malo
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Sucio
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es una zona insegura de pavas pero tiene mucha seguridad la propiedad tranquila y económica :)
Stayed 3 nights in Apr 2025
Verified review

6/10 Okay

Que barrio!

Ta bueno pero el barrio es complicado
Stayed 1 night in Jan 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
NI OPINAR ES BUENO LA PEOR EXPERIENCIA DE MI VIDA.
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sehr zuvorkommendes Personal, sichere Gegend
Stayed 1 night in Oct 2024
Verified review

2/10 Terrible

Disliked: Property conditions & facilities

Não é o que parece nas fotos

Não consegui nem ficar no hotel. A Localização era muito ruim, a entrada do hotel bem diferente do que estava na foto. Parecia que era pouco seguro e ainda não tinha onde estacionar os carros, com alguns parados na calçada em frente ao hotel. Infelizmente procurei outra opção de estadia e perdi o valor dessa
Stayed 1 night in Oct 2024

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