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The Westin San Jose

4.0 star property
Hotel with a restaurant, steps from San Jose McEnery Convention Center

Photo gallery for The Westin San Jose

Lobby
Lobby
View from property
Interior
Suite, 1 King Bed | Bathroom

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Pet-friendly
  • Laundry
The current price is NZ$286
includes taxes & fees
30 June - 1 July

Explore the area

Map
302 South Market Street, San Jose, CA, 95113
  • San Jose McEnery Convention Center
    ‪2 min walk‬
  • CSU San Jose State University
    ‪7 min walk‬
  • SAP Center at San Jose
    ‪16 min walk‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(42 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(39 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Studio, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 28 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Penthouse, 1 King Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Penthouse, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 28 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Studio, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 28 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed (Mobility Accessible, Tub)

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(26 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

San Jose

The Westin San Jose puts you in the heart of San Jose, steps from San Jose McEnery Convention Center and within a 10-minute stroll of CSU San Jose State University. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, Il Fornaio, serves Italian cuisine and is open for breakfast and dinner. 8849 square feet (822 square metres) of event facilities include 7 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a gym and laundry facilities. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this 4-property class Downtown San Jose hotel include Santana Row Shopping Center and SAP Center at San Jose.

What's nearby

  • San Jose McEnery Convention Center - 2 min walk - 0.2 km
  • San Jose Civic Auditorium - 2 min walk - 0.2 km
  • CSU San Jose State University - 7 min walk - 0.6 km
  • San Pedro Square - 8 min walk - 0.7 km
  • SAP Center at San Jose - 16 min walk - 1.4 km

Getting around

  • Convention Center Station - 2 min walk
  • San Jose Diridon Station - 18 min walk
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 7 min drive

Restaurants

  • ‪Nirvana Soul - ‬2 min walk
  • ‪3Below Theaters - ‬3 min walk
  • ‪Mama Kin Libations & Revelry - ‬5 min walk
  • ‪Voltaire Coffee House - ‬2 min walk
  • ‪Corner Market Kitchen - ‬1 min walk

About this property

The Westin San Jose

Hotel with a restaurant, steps from San Jose McEnery Convention Center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 7 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 8849 square feet (822 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and a garden are also featured at the business-friendly The Westin San Jose. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star San Jose hotel is smoke free.

  • 171 guestrooms or units
  • 6 levels
  • 8849 sq ft of conference space
  • 822 sq. m of conference space
  • Built in 1926
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Garden
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Westin San Jose offers 171 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down duvets and premium bedding. 40-inch flat-screen televisions come with premium digital channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested.

Languages

English, Filipino, French, Japanese, Spanish

Similar properties

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Four Points by Sheraton San Jose Downtown

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 51 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Il Fornaio

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • 8,849 square feet of conference space
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1926
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between 1:00 AM and 6:00 AM
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per night (maximum USD 250.00 per stay), plus a one-time cleaning fee of USD 250.00
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 30.00 for adults and USD 10.00 to 30.00 for children
  • Valet parking fee: USD 51 per night (in/out privileges)
  • Pet fee: USD 40 per pet, per night (maximum USD 250.00 per stay) plus a one-off USD 250.00 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 1:00 AM and 6:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Union Pay. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Claire Hotel
Claire Sainte
Hotel Sainte
Hotel Sainte Claire
Sainte Claire
Sainte Claire Hotel
Sainte Claire Hotel San Jose
Sainte Claire San Jose
Sainte Hotel
Westin San Jose Hotel
Westin San Jose
The Sainte Claire Hotel San Jose
Larkspur Collection Sainte Claire
The Westin San Jose Hotel
The Westin San Jose San Jose
The Westin San Jose Hotel San Jose

Frequently asked questions

What is the cancellation policy at The Westin San Jose?

The Westin San Jose offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin San Jose?

As of 29 Jun 2025, prices found for a 1-night stay for 2 adults at The Westin San Jose on 30 Jun 2025 start from NZ$285.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin San Jose?

Yep, The Westin San Jose has secured covered valet parking with in/out privileges for USD 51 per night. Onsite parking is limited.

What makes The Westin San Jose a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at The Westin San Jose.

Is The Westin San Jose family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that The Westin San Jose is a hit with families.

Does The Westin San Jose serve breakfast?

You bet, cooked-to-order brekkie is available on weekdays between 6:30 AM and 10:00 AM and on weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at The Westin San Jose?

No, The Westin San Jose does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin San Jose?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Westin San Jose?

Check-in begins at 3:00 PM. Check-out time is noon.

The Westin San Jose Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 622 out of 1013 reviews
Rating 8 - Good. 192 out of 1013 reviews
Rating 6 - Okay. 97 out of 1013 reviews
Rating 4 - Poor. 49 out of 1013 reviews
Rating 2 - Terrible. 53 out of 1013 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Prynka

Stayed 2 nights in Mar 2025

10/10 Excellent

Opeyemi

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and friendly front desk staff.
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very nice. I liked the tiled shower and rainfall shower head. Location was convenient.
Stayed 1 night in Mar 2025

10/10 Excellent

Nicolaas

Stayed 1 night in Mar 2025

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an older property with character on the outside, but mostly refurbished on the inside. The elevator clearly is older. Bed was firm, but comfortable, shower was fine. Good quality for the money, would stay here again on an overnight trip to SAP Center.
Stayed 1 night in Mar 2025

10/10 Excellent

Nathan

Stayed 1 night in Feb 2025

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The valet parking was full we had to park across the street . Overall was a great stay rooms are very small
Stayed 1 night in Mar 2025

10/10 Excellent

Diana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I this place was perfect for our weekend vacation. I would definitely recommend anyone to stay here.
Stayed 1 night in Mar 2025

2/10 Terrible

Jessie

Business traveller
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Extremely Disappointing Stay – No Follow-Up, No Accountability As a loyal member of this hotel chain, I had much higher expectations for my stay at the Westin San Jose — but I left extremely disappointed and frustrated. I experienced several issues during my visit and have now gone over two months without a single response from management, despite leaving multiple messages and requests for a call back. First, housekeeping removed all my used towels but never replaced them with clean ones. I only discovered this when I returned from work completely exhausted and had to call and wait for replacements — a basic service that should not have been overlooked. Even worse, I was repeatedly disturbed by loud and explicit sexual noises from the room next door. I had hoped to rest during the day due to jet lag, but the noise made it impossible. It continued into the night and again in the early morning, waking me up. I called the front desk, but they couldn’t move me or offer any real solution, so nothing changed. For a business traveler trying to get rest, this was unacceptable. What upsets me most is the lack of follow-up or accountability. As a member of this hotel group, I expected at least a courtesy response — but after two months, still nothing. The walls are paper thin, the service was inattentive, and there was no effort to resolve or even acknowledge my concerns. I would not recommend this hotel to anyone seeking rest, professionalism, or a family-friendly environment.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kelyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Angela

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice historical property. The lobby was really pretty, especially the ceilings. Staff was very friendly and welcoming. Lots of dining options nearby. Beds are comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Caroline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenience, comfort, and care at the Westin

The Westin was a convenient, 1 minute walk from the convention center. Since there were thousands of attendees, this made the experience more enjoyable. Although my room was a bit small, the venue had everything I needed. Also, the bed was very comfortable and the staff were welcoming and kind. I would definitely book this hotel again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Manuel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 6 nights in Mar 2025

10/10 Excellent

marcus julian, springfield

Stayed 1 night in Mar 2025

10/10 Excellent

Shumo

Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

The hotel is nice and near the San Jose Convention Center, so quite convenient. However, the street noise is awful! I was awakened every night by the trash trucks and other loud noised outside. (Maybe the windows could be replaced?) Not much in amenities, but a nice restaurant and bar area.
Stayed 5 nights in Mar 2025

10/10 Excellent

leonardo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A building with personality, nice architecture , gentle and professional staff. Clean and spacious room. Great.
Stayed 1 night in Mar 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here

Beautiful property, clean comfortable room, and close to everything!
Stayed 2 nights in Mar 2025

10/10 Excellent

Ann

Stayed 1 night in Mar 2025

10/10 Excellent

leonie

Stayed 1 night in Feb 2025

10/10 Excellent

Jeremy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Crystal

Stayed 1 night in Mar 2025

10/10 Excellent

Andy

Stayed 1 night in Feb 2025

8/10 Good

Noemy

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Nov 2024