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Wyndham San Jose Herradura Hotel & Convention Center

4.0 star property
Hotel connected to the convention centre in La Asunción with 2 restaurants

Photo gallery for Wyndham San Jose Herradura Hotel & Convention Center

3 outdoor pools, pool loungers
Lobby
Exterior
Suite, 1 King Bed, Non Smoking (Bridal Suite)
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa pool
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
The current price is NZ$193
includes taxes & fees
1 Mar - 2 Mar

Explore the area

View map
Autopista General Canas, 3 Miles South of Intl Airport, La Asunción, Heredia, 71880 1000
  • Place, Casino Fiesta Heredia
    ‪3 min walk‬
  • Place, Plaza Real Cariari
    ‪3 min walk‬
  • Place, Costa Rica Convention Center
    ‪16 min walk‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

7.8 out of 10
Good
(31 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Plasma TV
Blackout curtains
Select Comfort bed
Premium bedding
  • Garden view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Plasma TV
Blackout curtains
Select Comfort bed
Premium bedding
  • Garden view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Tower

Premium bedding, Select Comfort beds, in-room safe, desk

Deluxe Room, 1 King Bed, Tower

8.2 out of 10
Very good
(22 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Plasma TV
Blackout curtains
Select Comfort bed
Premium bedding
  • Garden view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Tower

Premium bedding, Select Comfort beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, Tower

7.8 out of 10
Good
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Plasma TV
Blackout curtains
Select Comfort bed
Premium bedding
  • Garden view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, Select Comfort beds, in-room safe, desk

Junior Suite, 1 King Bed

7.6 out of 10
Good
(4 reviews)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Plasma TV
Sofa bed
Blackout curtains
  • Garden view
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Premium bedding, Select Comfort beds, in-room safe, desk

Junior Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Plasma TV
Sofa bed
Blackout curtains
  • Garden view
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Bridal Suite)

Suite, 1 King Bed, Non Smoking (Bridal Suite)

Suite, 1 King Bed, Non Smoking (Bridal Suite)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Plasma TV
Blackout curtains
  • Garden view
  • 69 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Master Suite)

Premium bedding, Select Comfort beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking (Master Suite)

Highlights

Separate dining area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Plasma TV
Blackout curtains
  • Mountain view
  • 152 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms (2 King Beds)

Presidential Suite, 2 Bedrooms (2 King Beds)

Presidential Suite, 2 Bedrooms (2 King Beds)

Highlights

Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
  • Mountain view
  • 215 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Plasma TV
Blackout curtains
Select Comfort bed
Premium bedding
  • Garden view
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Pool View

Room, 1 King Bed, Non Smoking, Pool View

Room, 1 King Bed, Non Smoking, Pool View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Plasma TV
Blackout curtains
Select Comfort bed
Premium bedding
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View

Room, 2 Queen Beds, Non Smoking, Pool View

Room, 2 Queen Beds, Non Smoking, Pool View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Plasma TV
Blackout curtains
Select Comfort bed
Premium bedding
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Plasma TV
Blackout curtains
Select Comfort bed
Premium bedding
  • Garden view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Non Smoking

Premium Room, 2 Queen Beds, Non Smoking

Premium Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Plasma TV
Blackout curtains
Select Comfort bed
Premium bedding
  • Garden view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard King Room

  • Sleeps 2

Standard Two Queen Room

  • Sleeps 4

Accessible King Room

  • Sleeps 2

Deluxe Tower King Room

  • Sleeps 3

Deluxe Tower Two Queen Room

  • Sleeps 4

Two Queen Room with Pool View

  • Sleeps 3

Premium King Room

  • Sleeps 2

Premium Two Queen Room

  • Sleeps 4

Junior King Suite

  • Sleeps 2

Junior Two Queen Suite

  • Sleeps 4

Bridal Suite

  • Sleeps 2

Master Suite

  • Sleeps 2

King Room with Pool View

  • Sleeps 2

About the area

La Asunción

You'll be connected to the convention centre at Wyndham San Jose Herradura Hotel & Convention Center, and within a 20-minute stroll of Costa Rica Convention Center and Ultrapark Free Zone & Business Center. Highlights at this hotel include 2 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Alma Spa can include deep-tissue massages and Swedish massages along with access to the sauna and steam room. The restaurant, Quattro, serves Latin American cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy access to 5 hot tubs along with a gym and a sauna. 25597 square feet (2378 square metres) of event facilities include 15 meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find a casino, free Wi-Fi in public areas and a children's swimming pool. Each morning buffet breakfast is served between 6:00 AM and 10:00 AM. There's also free self parking, along with the convenience of a free airport shuttle. .With a stay at this 4-property class Ciudad Cariari hotel, you'll be 2.4 km (1.5 mi) from Metro Free Zone & Business Park and 2.5 km (1.6 mi) from Pedregal Event Center.

What's nearby

  • Casino Fiesta Heredia - 3 min walk - 0.3 km
  • Plaza Real Cariari - 3 min walk - 0.3 km
  • Cariari Bowling Center - 8 min walk - 0.7 km
  • Costa Rica Convention Center - 16 min walk - 1.4 km
  • Pedregal Event Center - 5 min drive - 2.2 km

Getting around

  • San Antonio de Belen Station - 5 min drive
  • San José (SJO-Juan Santamaría Intl.) - 17 min drive

Restaurants

  • ‪Deck Cafe - ‬8 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪El Novillo Alegre - ‬11 min walk
  • ‪Taco Bell - ‬8 min walk
  • ‪Los Antojitos - ‬10 min walk

About this property

Wyndham San Jose Herradura Hotel & Convention Center

Hotel connected to the convention centre in La Asunción with 2 restaurants
Wyndham San Jose Herradura Hotel & Convention Center offers its guests a full-service spa, 3 outdoor swimming pools, and 5 hot tubs along with a health club and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and 15 meeting rooms are available. Event space at this hotel measures 25597 square feet (2378 square metres) and includes a conference centre. A casino, a children's pool, and spa services are also featured at the business-friendly Wyndham San Jose Herradura Hotel & Convention Center. You'll have access to the outdoor pool at a partner property. A roundtrip airport shuttle is free (available on request). Self parking is free.

This 4-star La Asunción hotel is smoke free.

  • 229 guestrooms or units
  • 4 levels
  • 6 buildings
  • 2 dining venues
  • 25597 sq ft of conference space
  • 2378 sq. m of conference space
  • Built in 1975
  • Casino
  • Deli
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Wyndham San Jose Herradura Hotel & Convention Center offers 229 air-conditioned accommodations with a safe and coffee/tea makers. Select Comfort beds feature premium bedding. 32-inch plasma televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; local and international calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves, fridges and change of towels can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Alma Spa. Services include deep-tissue massages and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open selected days. Children under 18 years old are not allowed in the spa without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 5:30 AM to 9:30 PM at scheduled times and on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CRC 10,000 to 20,000 for adults and CRC 5,000 to 10,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Hosted evening meal available daily for a fee of CRC 20,000
  • Snack bar/deli

Restaurants on site

  • Piratas
  • Quattro
  • RUAH Coffee & Bakery

Things to do

  • 10 gaming tables
  • 3 outdoor pools
  • 5 hot tubs
  • 50 slot machines
  • Casino (1,023 square foot of space)
  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool (guest access)
  • Sauna
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (25,597 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Sauna
  • Spa open select days
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • 6 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1975
  • Local culture and ecosystem education
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free international calls
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CRC 10000 to 20000 for adults and CRC 5000 to 10000 for children
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: CRC 20000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hotel Herradura Wyndham
Hotel Wyndham Herradura
San Jose Wyndham Herradura
Wyndham Herradura Hotel
Wyndham Herradura San Jose
Wyndham Hotel San Jose
Wyndham Jose Herradura
Wyndham Jose Herradura Hotel
Wyndham San Jose Herradura Hotel Ciudad Cariari
Wyndham San Jose Herradura Ciudad Cariari
Wyndham San Jose Herradura Hotel Convention Center
Wyndham San Jose Herradura Hotel & Convention Center Hotel
Wyndham San Jose Herradura Hotel & Convention Center La Asunción

Frequently asked questions

What is the cancellation policy at Wyndham San Jose Herradura Hotel & Convention Center?

Wyndham San Jose Herradura Hotel & Convention Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Wyndham San Jose Herradura Hotel & Convention Center?

As of 12 Feb 2026, prices found for a 1-night stay for 2 adults at Wyndham San Jose Herradura Hotel & Convention Center on 1 Mar 2026 start from NZ$192.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Wyndham San Jose Herradura Hotel & Convention Center?

Yep, Wyndham San Jose Herradura Hotel & Convention Center has a free self car park.

Is there a spa on site at Wyndham San Jose Herradura Hotel & Convention Center?

Yep, Alma Spa is available for guests. It has 5 hot tubs, a steam room and a sauna. You'll enjoy services like Swedish massages.

Does Wyndham San Jose Herradura Hotel & Convention Center have a pool?

Yep, and guests recommend it! Wyndham San Jose Herradura Hotel & Convention Center has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Wyndham San Jose Herradura Hotel & Convention Center?

Wyndham San Jose Herradura Hotel & Convention Center features 3 outdoor pools, 5 hot tubs and a health club. All guestrooms come with deep soaking tubs, Select Comfort beds and premium bedding.

What makes Wyndham San Jose Herradura Hotel & Convention Center a romantic place to stay?

A lounge bar and late-night room service, as well as deep-soaking baths and comfy beds in the guestrooms, help set the scene for a romantic weekend at Wyndham San Jose Herradura Hotel & Convention Center.

Is Wyndham San Jose Herradura Hotel & Convention Center family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Wyndham San Jose Herradura Hotel & Convention Center is a hit with families.

Are there hot tubs in the rooms at Wyndham San Jose Herradura Hotel & Convention Center?

No, but there are deep-soaking baths in the guestrooms.

Does Wyndham San Jose Herradura Hotel & Convention Center serve breakfast?

Yep, buffet breakfast is on offer daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Wyndham San Jose Herradura Hotel & Convention Center?

Yep, there's a free airport shuttle that runs from 5:30 AM - 9:30 PM on request.

Is there a bar or restaurant at Wyndham San Jose Herradura Hotel & Convention Center?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Wyndham San Jose Herradura Hotel & Convention Center?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Wyndham San Jose Herradura Hotel & Convention Center?

No, only service animals are allowed.

Is there a golf course on site at Wyndham San Jose Herradura Hotel & Convention Center?

There isn't one on site, but Cariari Golf Course is a short 11-minute walk away.

Wyndham San Jose Herradura Hotel & Convention Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 831 out of 1962 reviews
Rating 8 - Good. 409 out of 1962 reviews
Rating 6 - Okay. 300 out of 1962 reviews
Rating 4 - Poor. 204 out of 1962 reviews
Rating 2 - Terrible. 218 out of 1962 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Bryton

Stayed 1 night in Nov 2025

2/10 Terrible

Matthew

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel requires maintenance
Stayed 2 nights in Nov 2025

8/10 Good

Tony

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I remember coming here 25 years ago many times. Unfortunately, It is very old and needs updating. The entrance from the back parking lot is horrendous and needs serious repair. Unfortunately, I will go elsewhere.
Stayed 1 night in Nov 2025

4/10 Poor

Theresa

Disliked: Cleanliness, property conditions & facilities
Recieved wrong food. Pool and hot tub area was dirty. Had to track down someone to open pool bar 45min after they were suppose to be open.
Stayed 1 night in Nov 2025

10/10 Excellent

Terry

Stayed 1 night in Nov 2025

4/10 Poor

Michael

Staff support was poor and the hotel had a very loud party going on un
Stayed 1 night in Nov 2025

6/10 Okay

jeffrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Yomari

Stayed 1 night in Nov 2025

10/10 Excellent

Krishna

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff...
Stayed 3 nights in Nov 2025

6/10 Okay

Sheana

Travelled with partner
Disliked: Amenities
The room was amazing but it was only in "good" condition. I was expecting excellent considering I was in a presidential suite. Both rooms had a jetted tub and it looked as if both tubs were never cleaned. The amenities were outdated. The outdoor hot tub was not hot either. Customer service was good however I didnt have to interact with the satff much. The only reason I would not go back is the location. Its 10 min from the airport and there is nothing to do in the area.
Stayed 3 nights in Oct 2025

8/10 Good

LaNeil M

Liked: Cleanliness, amenities, property conditions & facilities
It was good. The room was clean, the hotel staff was are friendly and are willing to help. Wonderful mountain view every morning my wife and I awoke for the day. Quiet hotel. I recommend Pirates Bar and Restaurant and also the sea bass at Quattro next door.
Stayed 3 nights in Nov 2025

10/10 Excellent

Carlo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mattress was a bit squeaky
Stayed 1 night in Oct 2025

6/10 Okay

Deenalee

Stayed 3 nights in Oct 2025

2/10 Terrible

JOHN

Hello, I tried to call the hotel for shuttle bus pick up which the hotel provided free of charges on the day of arrival attempted at least three different times they had not responded, I sent them two messages they didn’t respond for them as well,so I decided to take a trip with the car to my destination in Jaco Costa Rica in the middle of the night at 1 am, did not stay at that hotel that night,!!!! I would like to ask for refund for that reservation Thank you
Stayed 1 night in Nov 2025

10/10 Excellent

Suresh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2025

8/10 Good

Nathallie

Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Hotel was nice and staff were very helpful and friendly
Stayed 7 nights in Oct 2025

8/10 Good

Sabrina

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Oct 2025

4/10 Poor

Marissa

Travelled with family
Disliked: Property conditions & facilities
room was outdated. The sink was very slow to drain even when washing hands or brushing teeth. Also, the toilet wouldn't really flush, even without toilet paper.
Stayed 1 night in Oct 2025

10/10 Excellent

JOHN

Business traveller
Liked: Cleanliness, staff & service, amenities
Exelent service and value
Stayed 1 night in Oct 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Oct 2025

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good pool área
Stayed 4 nights in Oct 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 1 night in Oct 2025

10/10 Excellent

Xavi

Stayed 1 night in Oct 2025

8/10 Good

Gloria

Liked: Cleanliness, staff & service, room comfort
It is NOT a 5 start hotel, however, it’s good. Santiago from the front desk was amazing helping me on different levels and the staff was very helpful, supportive and friendly. The hotel itself needs updating specially in the rooms.
Stayed 1 night in Oct 2025