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Caribe Hilton

4.5 star property

Photo gallery for Caribe Hilton

Exterior
2 BEDROOM BI-LEVEL PREMIUM SUITE- 1KG/2DBL | View from room
3 outdoor pools, pool cabanas (surcharge), pool umbrellas
2 BEDROOM BI-LEVEL SUITE- 1KNG/2DBL BEDS | View from room
10 restaurants, international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa pool
  • Spa
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$636
includes taxes & fees
26 Apr - 27 Apr

Explore the area

View map
1 San Geronimo Street, San Juan, 00901
  • Place, Escambron Beach
    ‪6 min walk‬
  • Place, Condado Beach
    ‪13 min walk‬
  • Place, Pan American Pier
    ‪14 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪12 min drive‬

Room options

JUNIOR SUITE WITH SOFABED AND BALCONY - 1KNG

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

CARIBE RM - MOBILITY ACCESS RI SHWR - 2DBL

8.4 out of 10
Very good
(11 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

HONEYMOON SUITE- OCEAN AND GARDEN VIEW- 1KNG

  • Ocean view
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

PRESIDENTIAL 2 BEDROOM STE - OCEAN VW - 2KNG

  • Ocean view
  • 191 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

2 BEDROOM BI-LEVEL SUITE- 1KNG/2DBL BEDS

8.0 out of 10
Very good
(1 review)
  • Bay view
  • 129 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

2 BEDROOM BI-LEVEL PREMIUM SUITE- 1KG/2DBL

  • Ocean view
  • 185 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed

CARIBE RM - MOBILITY ACCESS RI SHWR - 1KNG

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 129 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

JR SUITE MOBILITY ACCESSIBLE RI SHWR - 1KNG

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

SIGNATURE RM - MOBILITY ACCESS RI SHWR - 2DBL

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

SIGNATURE RM - MOBILITY ACCESS RI SHWR - 1KNG

7.4 out of 10
Good
(21 reviews)
  • Ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

CARIBE RM - SECLUDED WAVE WNG - 2DBL

8.6 out of 10
Excellent
(74 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

COLLECTION RM - SECLUDED WAVE WNG - 2DBL

8.0 out of 10
Very good
(33 reviews)
  • Ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

CARIBE RM - SECLUDED WAVE WNG - 1KNG

8.0 out of 10
Very good
(38 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

COLLECTION RM - SECLUDED WAVE WNG - 1KNG

7.6 out of 10
Good
(5 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

CARIBE RM - PREMIUM GARDEN VW - 2DBL

7.8 out of 10
Good
(10 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

COLLECTION RM - PREMIUM GARDEN VW - 2DBL

8.6 out of 10
Excellent
(21 reviews)
  • Ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

CARIBE RM - PREMIUM GARDEN VW - 1KNG

8.8 out of 10
Excellent
(14 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

COLLECTION RM - PREMIUM GARDEN VW - 1KNG

9.0 out of 10
Wonderful
(24 reviews)
  • Ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

FAMILY HIGH FLOOR OCEAN VIEW - 4 DBL BEDS

  • 1 bedroom
  • Sleeps 8
  • 4 Double Beds

FAMILY CONNECTING JR SUITE - 1KNG / 2DBL

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

FAMILY CONNECT HIGH FLOOR OCEAN VW- 1KG/2DBL

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

FAMILY CONNECT - PREMIUM SUITE - 1KNG/2DBL

  • Sleeps 8
  • 1 King Bed

CARIBE RM - RESORT OR GARDEN VW - 2DBL

7.6 out of 10
Good
(20 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

CARIBE RM- RESORT OR GARDEN VW- 1KNG

8.4 out of 10
Very good
(25 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

SIGNATURE RM- PREMIUM OCEAN VW- 1KNG

8.2 out of 10
Very good
(70 reviews)
  • Ocean view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

SIGNATURE RM- PREMIUM OCEAN VW- 2DBL

7.0 out of 10
Good
(36 reviews)
  • Ocean view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

PREMIUM SUITE - PANORAMIC GARDEN VW - 1KNG

7.2 out of 10
Good
(5 reviews)
  • Garden view
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

CORNER SUITE - HIGH FLOOR - OCEAN VW - 1KING

8.0 out of 10
Very good
(3 reviews)
  • Ocean view
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the area

San Juan

A luxury stay in San Juan awaits you at Caribe Hilton. Within a short 5-minute stroll, you'll find Luis Muñoz Rivera Park and Fort San Jeronimo. Highlights at this beachfront resort include 10 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing visit to Zen Spa Océano can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. Caribar serves international cuisine. With 2 lounge bars and a poolside bar to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find cabanas, and enjoy the 3 outdoor tennis courts and gym. 65003 square feet (6039 square metres) of event facilities include 24 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a sauna. Full breakfast is available daily between 7:00 AM and 11:00 AM. There's also valet parking, along with the convenience of car rentals on site. .Places within a 15-minute walk of this 4.5-property class San Juan Antiguo resort include Escambron Beach and Condado Beach.

What's nearby

  • Escambron Beach - 6 min walk - 0.6 km
  • Condado Beach - 13 min walk - 1.2 km
  • Pan American Pier - 14 min walk - 1.2 km
  • Distrito T-Mobile - 14 min walk - 1.2 km
  • Puerto Rico Convention Center - 17 min walk - 1.5 km

Getting around

  • Sacred Heart Station - 8 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 14 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Mojito’s - ‬1 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Fogo De Chao - ‬3 min walk
  • ‪Tropical Cafeteria - ‬2 min walk

About this property

Caribe Hilton

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sunloungers. At Caribe Hilton, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 10 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a children's pool, outdoor tennis courts and a health club. Parking is available for a fee.

This 4.5-star San Juan resort is smoke free.

  • 652 guestrooms or units
  • 20 levels
  • 3 buildings
  • 10 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • 65003 sq ft of conference space
  • 6039 sq. m of conference space
  • Built in 1949
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar by the pool
  • Swim-up bar
Caribe Hilton offers 652 accommodations with laptop-compatible safes and free newspapers. Beds feature premium bedding. 27-inch LCD televisions come with cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Zen Spa Océano has 15 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 32 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 34 for adults and USD 18 for children
  • 10 restaurants
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Caribar
  • Ice Cream Cookie & Co
  • Morton's The Steakhouse
  • Ocean Restaurant & Lounge
  • Starbucks

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Basketball
  • Beach volleyball
  • Children's pool
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Helicopter/aeroplane tours
  • Hot tub
  • Paddleboard
  • Playground
  • Sauna
  • Scooter/moped rentals
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Tennis lessons
  • Water sports equipment
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24 meeting rooms
  • 65,003 square feet of conference space
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 20 floors
  • 3 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1949
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 27-inch LCD TV with cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night
  • Resort fee: USD 54.50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 34 for adults and from USD 18 for children
  • Self-parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 32 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Caribe Hilton
Caribe Hilton San Juan Hotel
Caribe Hilton Hotel San Juan
Caribe Hilton San Juan
Caribe San Juan Hilton
Hilton Caribe San Juan
Hilton San Juan
San Juan Caribe
San Juan Caribe Hilton
San Juan Hilton Caribe
Caribe Hilton San Juan Hotel San Juan
Hilton Hotel Caribe
Hilton Hotel San Juan
San Juan Caribe Hilton Hotel
Caribe Hilton Hotel
Caribe Hilton San Juan Resort
Caribe Hilton Resort San Juan
Caribe Hilton Resort
Caribe Hilton San Juan
Resort Caribe Hilton San Juan
San Juan Caribe Hilton Resort
Resort Caribe Hilton
Hilton San Juan
Hilton Hotel Caribe
Caribe Hilton Resort
Hilton Hotel San Juan
Caribe Hilton San Juan
San Juan Caribe Hilton Hotel
Caribe Hilton Resort San Juan
Caribe Hilton San Juan Hotel San Juan

Frequently asked questions

What is the cancellation policy at Caribe Hilton?

Caribe Hilton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Caribe Hilton?

As of 30 Mar 2026, prices found for a 1-night stay for 2 adults at Caribe Hilton on 26 Apr 2026 start from NZ$636, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Caribe Hilton?

Yep, Caribe Hilton has a self car park with in/out privileges for USD 25 per night. A self car park is also available, for a fee.

Are there any beaches close to Caribe Hilton?

Yep, Caribe Hilton is a short 11-minute walk from Condado Beach. Fun beach activities include volleyball, surfing and snorkelling. You can also find water sports equipment and motor boats.

Is there a spa on site at Caribe Hilton?

Yep, Zen Spa Océano is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does Caribe Hilton have a pool?

Yep, and guests love it! Caribe Hilton has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Caribe Hilton?

Caribe Hilton features 3 outdoor pools, a full-service spa and a health club. All guestrooms come with deep soaking tubs and premium bedding.

What makes Caribe Hilton a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Caribe Hilton.

Is Caribe Hilton family-friendly?

You bet! With amenities such as a children's pool, supervised childcare and a playground, it's no surprise that Caribe Hilton is a hit with families.

Are there hot tubs in the rooms at Caribe Hilton?

No, but there are deep-soaking baths in the guestrooms.

Does Caribe Hilton serve breakfast?

Sure does, full brekkie is served daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Caribe Hilton?

No, Caribe Hilton does not offer an airport shuttle service.

Is there a bar or restaurant at Caribe Hilton?

Yep, they've got a poolside bar and 10 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Caribe Hilton?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at Caribe Hilton?

No, only service animals are allowed.

Caribe Hilton Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1492 out of 2624 reviews
Rating 8 - Good. 558 out of 2624 reviews
Rating 6 - Okay. 328 out of 2624 reviews
Rating 4 - Poor. 143 out of 2624 reviews
Rating 2 - Terrible. 103 out of 2624 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Elaine G.

Liked: Cleanliness, amenities, property conditions & facilities
Everything was really clean but it was really crowded at the hotel during the holidays and some of the staff did not have as much patience with customers.
Stayed 2 nights in Dec 2025

10/10 Excellent

Tela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing!!
Stayed 3 nights in Dec 2025

10/10 Excellent

Carlos Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my room .. i was on the 20th floor .. great view of the beach and ocean.. and the city view also.. we will be coming back .. it's a must..
Stayed 3 nights in Dec 2025

10/10 Excellent

Azadeh

Liked: Amenities
Perfect
Stayed 5 nights in Dec 2025

8/10 Good

Majdi

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
We had a good stay, I had 2 rooms reserved. One room had leftover food in the fridge. Both rooms were clean but the carpets and decor are in need of updating. Also both fridges had issues with freezing up, even though they were set to the lowest setting. Overall our stay was good but I expected better from the Hilton brand.
Stayed 5 nights in Dec 2025

10/10 Excellent

Nori

Liked: Cleanliness, staff & service, amenities
Clean room and everything you need on site
Stayed 3 nights in Dec 2025

10/10 Excellent

Sathish, Alpharetta

Stayed 4 nights in Dec 2025

8/10 Good

YICHENG

Stayed 3 nights in Dec 2025

8/10 Good

Sumeet

Stayed 5 nights in Dec 2025

10/10 Excellent

Wei

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place and friendly staff
Stayed 5 nights in Dec 2025

8/10 Good

Aline

Travelled with partner
Liked: Cleanliness, amenities
Clean room, nice and calm beach. Staff is ok. Food is good too. But if you like a nice and warm shower, you might get disappointed, the shower isn't warm, and they said they would send someone to fix the issue, but nobody came. Overall is a nice hotel.
Stayed 5 nights in Dec 2025

10/10 Excellent

HILAL, Houston

Stayed 3 nights in Dec 2025

8/10 Good

Christian

Liked: Cleanliness, staff & service, room comfort
Great place, only a short Uber ride from SJU. The lobby was stunning and the pool and beach were great fun. Some nice activities for us to join each day, a small gym for a morning workout, and the staff/service was so nice and pleasant. The room was a bit basic but expected from an older building, and we did get charged a daily rate above what we paid on Hotels.com. I loved seeing all the old pictures of the building's construction from the 1950's and happy to have stayed at 'the home of the pina colada'. And a Morton's attached to the lobby was a nice surprise for a great meal on 'get away day'. Overall a nice experience.
Stayed 4 nights in Dec 2025

4/10 Poor

Veerendra

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
the carpet was dirty and the bathroom door plan was broken, not worth the money, we booked oceanview but they gave side view of the building and partial ocean view, balcony was right above the huge HVAC units and it was too loud noise.
Stayed 4 nights in Dec 2025

10/10 Excellent

Michael

Stayed 5 nights in Dec 2025

10/10 Excellent

Bob

Liked: Cleanliness, amenities
Room was good bathrooms was clean and room cleaning staff were amazing
Stayed 4 nights in Dec 2025

10/10 Excellent

Xiaozhou

Stayed 2 nights in Dec 2025

10/10 Excellent

Danielle

Liked: Cleanliness, amenities, property conditions & facilities
Great experience. Kind and knowledgeable staff. Great beach and pools. Family friendly!
Stayed 5 nights in Dec 2025

10/10 Excellent

Anil

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Despite some hiccups at check-in, we had an overall amazing experience. The private beach, our room overlooking the Atlantic Ocean, and the fine restaurants all added to our delight! The rooms could use a slight face lift, but I suppose it’s okay given the age of the building!
Stayed 3 nights in Dec 2025

10/10 Excellent

Chisondi

Travelled with family
Liked: Cleanliness, amenities
Responsive staff
Stayed 5 nights in Nov 2025

4/10 Poor

Mary, Harrisburg

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
There was a nasty festering hole/leak in our hallway. It stunk, dripping all over the carpet and the “fix” was a mat under it… that was rarely changed. Security was obsessed with speakers- stating music was provided. It’s not. The few times it was playing half the ground speakers are broken. Occasionally a bartender brought one and played there own. No pool entertainment. No access to beach at night.
Stayed 6 nights in Dec 2025

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was definitely clean and all Caribe employees were very nice and helpful. The pool, beach and amenities were lovely.
The boardwalk on the beach.
Boardwalk
More Boardwalk
Caribe Hilton Head Boardwalk
Stayed 7 nights in Dec 2025

4/10 Poor

Shakera

Liked: Staff & service
Rooms are dated. It was very dusty and minimal cleaned when we got in the room. Called the front desk, they stated they were fully booked and I couldn’t be moved. Literally pleaded with them the next day for a thorough clean. Went to the pool most of my stay and on night 3, my phone disappeared. Checked out early the next day as a result, since I felt like my security issue wasn’t taken promptly or any resolve and or guarantee to help was being place. I am a Hilton honors member and have stayed at many Hilton hotels. The staff at this location, particularly room service, towel stations and pool areas are the most rewarding, everywhere else especially dinning offered poor service.
Stayed 3 nights in Dec 2025

10/10 Excellent

LaShunda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and professional and gave great recommendations. Room was very clean with a amazing view.
Stayed 2 nights in Nov 2025

8/10 Good

Imran

Stayed 7 nights in Dec 2025