DoubleTree by Hilton San Juan

4.0 star property

Photo gallery for DoubleTree by Hilton San Juan

Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Exterior
Deluxe Room, Multiple Beds, Balcony
3 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Spa
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$393
includes taxes & fees
31 May - 1 June

Explore the area

View map
105 Avenida de Diego, San Juan, 00914
  • Place, Calle Loiza
    ‪1 min walk‬
  • Place, Museo de Arte de Puerto Rico
    ‪3 min walk‬
  • Place, Casino del Mar at La Concha Resort
    ‪18 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪8 min drive‬

Room options

Deluxe Room, Multiple Beds, Balcony

8.0 out of 10
Very good
(4 reviews)
  • Garden view
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed
  • Free Wi-Fi

Deluxe Room, Multiple Beds, Garden View

9.2 out of 10
Wonderful
(9 reviews)
  • Garden view
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed
  • Free Wi-Fi

Room 1 King Bed, Corner

9.6 out of 10
Exceptional
(15 reviews)
  • City view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed Accessible

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(13 reviews)
  • City view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Tower

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe 1 King Bed Balcony

8.0 out of 10
Very good
(7 reviews)
  • Garden view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe 1 King Garden View

8.4 out of 10
Very good
(5 reviews)
  • Garden view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room

8.8 out of 10
Excellent
(80 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed
  • Free Wi-Fi

Standard 1 Queen Bed

9.0 out of 10
Wonderful
(75 reviews)
  • City view
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

You may also like

About the area

San Juan

DoubleTree by Hilton San Juan places you in the centre of San Juan, connected to a shopping centre and within a 30-minute stroll of Museo de Arte de Puerto Rico and Condado Beach. Highlights at this family-friendly resort include 3 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include massages, body wraps and body scrubs along with access to the hot springs/mineral springs and mud bath. The restaurant, Cafe Pierre, serves international cuisine and is open for breakfast, lunch and dinner. Enjoy the outdoor swimming pool, 24-hour gym, Hot tub and sauna. Other amenities include free Wi-Fi in public areas, a conference centre and a children's swimming pool. Full breakfast is available daily between 6 AM and 11 AM. There's also valet parking, along with the convenience of a free beach shuttle. .With a stay at this 4-property class Santurce resort, you'll be 0.1 km (0.1 mi) from Calle Loiza and 3.3 km (2 mi) from Jose Miguel Agrelot Coliseum.

What's nearby

  • Calle Loiza - 1 min walk - 0.0 km
  • Museo de Arte de Puerto Rico - 3 min walk - 0.3 km
  • Plaza del Mercado - 9 min walk - 0.8 km
  • Centro de Bellas Artes Luis A. Ferre - 11 min walk - 1.0 km
  • Casino del Mar at La Concha Resort - 18 min walk - 1.6 km

Getting around

  • Roosevelt Station - 4 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 22 min drive

Restaurants

  • ‪Bebo's Cafe - ‬3 min walk
  • ‪Cafe Pierre - ‬1 min walk
  • ‪River China - ‬7 min walk
  • ‪173 - ‬2 min walk
  • ‪Cafe Regina - ‬6 min walk

About this property

DoubleTree by Hilton San Juan

DoubleTree by Hilton San Juan offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 3 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 5 meeting rooms. Event space at this resort measures 7000 square feet (650 square metres) and includes a conference centre. A children's pool, a hot tub, and a sauna are also featured at the family-friendly DoubleTree by Hilton San Juan. For a fee, parking is available.

Smoking is allowed in designated areas at this Art Deco San Juan resort.

  • 1 building
  • 184 guestrooms or units
  • 8 levels
  • 3 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • 7000 sq ft of conference space
  • 650 sq. m of conference space
  • Built in 2008
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
DoubleTree by Hilton San Juan offers 184 accommodations with laptop-compatible safes and free newspapers. Beds feature premium bedding. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a shower, bathrobes and complimentary toiletries.

This San Juan resort provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The on-site spa has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, reflexology and thalassotherapy. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room. The spa is open daily. There are hot springs/mineral springs on site.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Parking on site (USD 25 per day; includes in/out privileges)
  • Valet parking on site (USD 30 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 11 AM for a fee: USD 3 to 22 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Cafe Pierre
  • Silk
  • Starbucks Coffee

Things to do

  • 24-hour health club
  • 24-hour pool access
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Table tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Grocery/convenience store
  • In-room babysitting
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (7,000 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Partner property beach club access
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 3.00 to 22.00 per person
  • Self-parking fee: USD 25 per day (in/out privileges)
  • Valet parking fee: USD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access is available 24 hours a day.
  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Hilton Hotel San Juan
Doubletree Hilton San Juan
Doubletree San Juan
Hilton Doubletree San Juan
San Juan Doubletree
San Juan Doubletree Hilton
Doubletree By Hilton San Juan Hotel San Juan
Hotel Pierre Puerto Rico
DoubleTree Hilton San Juan Hotel
Doubletree By Hilton Juan Juan
DoubleTree by Hilton San Juan Resort
DoubleTree by Hilton San Juan San Juan
DoubleTree by Hilton San Juan Resort San Juan

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton San Juan?

DoubleTree by Hilton San Juan offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton San Juan?

As of 15 May 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton San Juan on 31 May 2026 start from NZ$393, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton San Juan?

Yep, DoubleTree by Hilton San Juan has a self car park with in/out privileges for USD 25 per day. A self car park is also available, for a fee.

Are there any beaches close to DoubleTree by Hilton San Juan?

Yep, DoubleTree by Hilton San Juan is a short 12-minute walk from Playa Ocean Park. Fun beach activities include scuba diving, waterskiing and windsurfing.

Is there a spa on site at DoubleTree by Hilton San Juan?

Yep, there is an onsite spa at DoubleTree by Hilton San Juan. It has a hot tub, a steam room, a sauna and a mud bath. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does DoubleTree by Hilton San Juan have a pool?

DoubleTree by Hilton San Juan has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 24 hours.

What luxury perks are available at DoubleTree by Hilton San Juan?

DoubleTree by Hilton San Juan features a full-service spa, a 24-hour health club and an outdoor pool.

What makes DoubleTree by Hilton San Juan a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at DoubleTree by Hilton San Juan.

Is DoubleTree by Hilton San Juan family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as childcare services and free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton San Juan is a hit with families.

Does DoubleTree by Hilton San Juan serve breakfast?

Sure does, full brekkie is on offer daily from 6 AM to 11 AM.

Is there a free airport shuttle available at DoubleTree by Hilton San Juan?

No, DoubleTree by Hilton San Juan does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton San Juan?

Yep, you can grab a meal at DoubleTree by Hilton San Juan's onsite restaurant that serves international cuisine.

What time are check-in & check-out at DoubleTree by Hilton San Juan?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at DoubleTree by Hilton San Juan?

No, only service animals are allowed.

DoubleTree by Hilton San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 673 out of 1000 reviews
Rating 8 - Good. 186 out of 1000 reviews
Rating 6 - Okay. 79 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 36 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Nathaniel

Stayed 2 nights in Dec 2025

8/10 Good

Tanya

N/A
Stayed 4 nights in Jan 2026

8/10 Good

Monica, Orange

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful and friendly. The hotel was overall very clean and well maintained; we did notice, though, a musty smell in our room, mainly when the AC was on. The location is very close to the beach, and easily walkable although a golf cart shuttle is available. There is also a very convenient 24 hr supermarket right across the street. The area is high traffic so if you want a quiet area this is not it.
Stayed 5 nights in Feb 2026

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was very nice and attentive. Hotel/hotel rooms are clean. Pleasant stay. Near all.
Stayed 8 nights in Dec 2025

2/10 Terrible

Mirajul

Disliked: Amenities, property conditions & facilities
Firstly, in our room, the ceiling had water leaking.It was also very to difficult to shower as water kept puddling up afterwards. Most importantly those inconveniences aside, they kept saying the room deposits will be refunded and charged me bunch of $$$ fee per night which they never communicated during my checkin or checkout process. I kept asking everyday to ensure no mistakes happen or will happen; they misled me to thinking my bank will process and refund back. They kept insisting Expedia did not communicate to them I paid upfront which is unacceptable, I paid my charges upfront there shouldn’t be any surprise charges especially when we hardly even utilized anything in the room. Please correct this wrongdoing asap!
Stayed 5 nights in Jan 2026

10/10 Excellent

Ann-Alissa, Cary

Stayed 3 nights in Feb 2026

10/10 Excellent

Michael, Washington

Stayed 2 nights in Jan 2026

10/10 Excellent

Stella, Rowland Heights

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and front staff are courteous.
Stayed 1 night in Feb 2026

10/10 Excellent

MARQUITA DESHANTE A

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, everyone was so nice and accommodating! The location is close to the airport and near restaurants and supermarket. It’s close to everything! I will return!
Stayed 3 nights in Jan 2026

6/10 Okay

Joe

Travelled with family
Liked: Cleanliness, property conditions & facilities
I still have not received my receipt. I asked at the time of check in. I was told it would be given at check out. I asked at checkout. I was told it would be sent by email. I sent an email. I was told it would be sent. I’m still waiting and nothing. Other than that. Everyone was great. We really enjoyed it.
Stayed 4 nights in Feb 2026

10/10 Excellent

Adriana

Stayed 4 nights in Feb 2026

10/10 Excellent

Maria Angelica

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Jan 2026

10/10 Excellent

Jocelyne, Hamilton

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everyone and everything was fantastic
Stayed 2 nights in Jan 2026

8/10 Good

Edilsa, Chicago

Stayed 6 nights in Jan 2026

10/10 Excellent

Sarah

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent from the cookies to the extremely attentive staff. We were very pleasantly surprised with the excellent service.
Stayed 5 nights in Jan 2026

10/10 Excellent

Adam, emerson

Stayed 1 night in Jan 2026

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean & updated rooms! The staff is very kind and attentive!
Stayed 6 nights in Jan 2026

8/10 Good

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2026

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
Staff helpful. We had to fix our blind as was not working. Pillows hard as rocks but room quiet and testful
Stayed 1 night in Jan 2026

8/10 Good

Julie

Stayed 1 night in Jan 2026

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water from the shower was all over the floor that is my only complaint
Stayed 3 nights in Jan 2026

10/10 Excellent

Lisette

Travelled with family
Liked: Cleanliness, amenities
Clean room very nice staff
Stayed 5 nights in Jan 2026

10/10 Excellent

Myztique

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
cleanliness of entire location including perimeter
Stayed 3 nights in Jan 2026

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, but cramped. However, the staff was excellent.
Stayed 1 night in Jan 2026