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El Conquistador Resort

4.0 star property
On private beach with 4 outdoor pools, near Laguna Grande

Photo gallery for El Conquistador Resort

Exterior
Exterior
4 outdoor pools, open 7:00 AM to 11:00 PM, pool cabanas (surcharge)
Marina
Couples treatment room(s), hot tub, steam room, body treatments

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Gym
  • Spa

Explore the area

View map
1000 Conquistador Avenue, Fajardo, 00738
  • El Conquistador Golf Course
    ‪18 min walk‬
  • Laguna Grande
  • Cayo Icacos
    ‪8 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪56 min drive‬

Room options

View all photos for Suite, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
  • 74 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Double Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Panoramic Double Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Queen Beds, Ocean View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Queen Beds, Ocean View

8.8 out of 10
Excellent
(253 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Ocean View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(145 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
  • 37 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Marina View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Marina View

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 55 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Single Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Panoramic Single Room

9.6 out of 10
Exceptional
(19 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Ocean View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room, 2 Queen Beds, Ocean View

8.0 out of 10
Very good
(67 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Accessible, Marina View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room, 1 King Bed, Accessible, Marina View

7.8 out of 10
Good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 37 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Ocean View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(52 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 55 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible, Ocean View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room, 1 King Bed, Accessible, Ocean View

7.4 out of 10
Good
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 37 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

One-Bedroom Suite King Bed, Marina

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Fajardo

At El Conquistador Resort, you'll be connected to the convention centre and 3.8 km (2.4 mi) from Laguna Grande. Highlights at this beachfront hotel include 8 restaurants, 4 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages, aromatherapy and mani/pedis along with access to the hot tub. The theme restaurant, Ventanas, is open for breakfast and dinner. Hightide Rooftop Bar is the hotel's own rooftop bar. Spend the day at the private beach where you'll find free cabanas, and enjoy the 4 outdoor tennis courts and golf course. 100000 square feet (9290 square metres) of event facilities include 40 meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Other amenities include a free water park, a marina and free Wi-Fi in public areas. There's also valet parking, along with the convenience of a free beach shuttle. .Places within a 30-minute drive of this 4-property class Cabezas hotel include Cayo Icacos and El Yunque National Forest.

What's nearby

  • El Conquistador Golf Course - 18 min walk - 1.5 km
  • Parque Nacional Balneario Seven Seas - 2 min drive - 1.2 km
  • Balneario Seven Seas - 3 min drive - 1.8 km
  • Las Cabezas de San Juan Nature Reserve - 4 min drive - 1.8 km
  • Cayo Icacos - 8 min drive - 4.5 km

Getting around

  • San Juan (SJU-Luis Munoz Marin Intl.) - 68 min drive

Restaurants

  • ‪Balneario Seven Seas - ‬5 min drive
  • ‪Brisas Courtyard Cafe - ‬1 min walk
  • ‪Villa Marina Yacht Basin - ‬6 min drive
  • ‪Bono - ‬1 min walk
  • ‪El Cayo - ‬6 min drive

About this property

El Conquistador Resort

On private beach with 4 outdoor pools, near Laguna Grande
Step outside to unwind on the white sand beach. For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. Summer fun is a breeze at El Conquistador Resort, where you can play a round of golf at the golf course, cool off in one of the 4 outdoor swimming pools and enjoy a treatment at the full-service spa.

There are 8 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This Mediterranean hotel also offers a complimentary water park, a children's pool and outdoor tennis courts. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Fajardo hotel is smoke free.

  • 627 guestrooms or units
  • 6 levels
  • 4 buildings
  • 8 dining venues
  • 3 bars or lounges
  • 2 coffee shops
  • 100000 sq ft of conference space
  • 9290 sq. m of conference space
  • Built in 1968
  • Terrace on the roof
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
El Conquistador Resort offers 627 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and DVD players. 42-inch LCD televisions come with premium satellite channels and Netflix. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers.

This Fajardo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided once per stay.

The on-site spa has 20 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Limo/town car service
  • Secured, uncovered parking on site (USD 15 per day)
  • Secured, uncovered valet parking on site (USD 25 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 8 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Ballyhoo
  • BoNo
  • Café Bella Vista
  • Hightide Rooftop Bar
  • Ventanas

Things to do

  • 18-hole golf course
  • 24-hour gym
  • 4 outdoor pickleball courts
  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Free water park
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Lazy river
  • Pro golf shop
  • Shopping
  • Table tennis
  • Tennis lessons
  • TV in common areas
  • Water sports equipment
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's pool
  • DVD player
  • Free water park access
  • In-room refrigerator
  • Lazy river
  • Lifeguards on site
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 40 meeting rooms
  • Business centre
  • Conference centre (100,000 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • In a nature reserve
  • In the mountains
  • Marina
  • On a private beach
  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1968
  • Lifeguards
  • Mediterranean architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • DVD player
  • Hulu
  • IPod dock
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Composting
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 65
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 65
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 70.85 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Concierge service
  • Fitness centre access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 15 per day
  • Valet parking fee: USD 25 per day (in/out privileges)
  • Early check-in fee: USD 65 (subject to availability)
  • Late check-out fee: USD 65 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. This property uses a grey water recycling system.
    For guests' safety, the property includes a smoke detector and window guards in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

El Conquistador Resort Waldorf Astoria Hotel Fajardo
El Conquistador Waldorf Astoria Fajardo
El Conquistador Resort Waldorf Astoria Hotel
El Conquistador Waldorf Astoria Resort Fajardo
El Conquistador Waldorf Astoria Resort
El Conquistador Waldorf Astoria
El Conquistador A Waldorf Astoria Resort
El Conquistador Resort a Waldorf Astoria Hotel
Conquistador Waldorf Astoria
El Conquistador Resort Hotel
El Conquistador Resort Fajardo
El Conquistador Resort Hotel Fajardo

Frequently asked questions

What is the cancellation policy at El Conquistador Resort?

El Conquistador Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at El Conquistador Resort?

Yep, El Conquistador Resort has a secured uncovered self car park for USD 15 per day. Onsite parking is limited.

Are there any beaches close to El Conquistador Resort?

The closest beach to El Conquistador Resort is Luquillo Beach (11.4 km).

Is there a spa on site at El Conquistador Resort?

Yep, there is an onsite spa at El Conquistador Resort. It has a hot tub and a steam room. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does El Conquistador Resort have a pool?

Yep, and guests love it! El Conquistador Resort has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 7:00 AM to 11:00 PM.

Does El Conquistador Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at El Conquistador Resort?

El Conquistador Resort features a private beach, 4 outdoor pools and a full-service spa.

What makes El Conquistador Resort a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and massage services available in the guestrooms, help set the scene for a romantic weekend at El Conquistador Resort.

Is El Conquistador Resort family-friendly?

You bet! With amenities such as a children's pool, free water park access and a lazy river, it's no surprise that El Conquistador Resort is a hit with families.

Are there hot tubs in the rooms at El Conquistador Resort?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at El Conquistador Resort?

No, El Conquistador Resort does not offer an airport shuttle service.

Is there a bar or restaurant at El Conquistador Resort?

Yep, they've got a beach bar and 8 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at El Conquistador Resort?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at El Conquistador Resort?

No, only service animals are allowed.

Is there a golf course on site at El Conquistador Resort?

Yep, El Conquistador Resort has an 18-hole golf course. A golf driving range, golf lessons, golf carts and golf clubs are also available.

El Conquistador Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2192 out of 3144 reviews
Rating 8 - Good. 515 out of 3144 reviews
Rating 6 - Okay. 237 out of 3144 reviews
Rating 4 - Poor. 91 out of 3144 reviews
Rating 2 - Terrible. 109 out of 3144 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Yesenia

Travelled with family
Liked: Staff & service
Huge resort grounds with lots to do. We enjoyed the beach at Palomino Island and the Water Park. The staff was very friendly. The rooms could use some upgrades. NO authentic food. We struggled with the food choices a bit.
Stayed 2 nights in May 2025

10/10 Excellent

Jennifer Lyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! Beautiful property and Palomino Island was a fun experience also. Staff was super friendly. I would return!
Stayed 4 nights in May 2025

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First trip to this property beautiful location sprawling 60 Ish vibe multiple pools. Lunch was excellent great cocktails kind of a hidden gem. Looking forward to returning.
Stayed 1 night in May 2025

10/10 Excellent

Kamilla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Cheyenne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was huge, there were so many things to do on and off the resort. Many restaurants to try and fun activities to participate in. The island was probably the best part! The rooms were spacious and clean.
Stayed 3 nights in Mar 2025

10/10 Excellent

JULIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Heaven on earth
Stayed 3 nights in May 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Holly

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 6 nights in Mar 2025

10/10 Excellent

Sucre S

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved El Conquistador. We will be back and plan to bring the family next time!
Stayed 3 nights in May 2025

10/10 Excellent

Peter

Stayed 1 night in May 2025

10/10 Excellent

jacalyn

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time on our visit. Loved the lounge area with pool
Stayed 1 night in May 2025

10/10 Excellent

Neftali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best

Servicio muy bueno los mejores
Stayed 1 night in May 2025

10/10 Excellent

Rachel

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This resort is the nicest place I have ever stayed! I can’t wait to come back!
Stayed 3 nights in May 2025

10/10 Excellent

Isamar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Issanet

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff. I recommend it
Stayed 2 nights in May 2025

10/10 Excellent

Victor

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything Excellent
Stayed 3 nights in Apr 2025

10/10 Excellent

Anthony

Stayed 3 nights in May 2025

10/10 Excellent

Christopher

Stayed 1 night in May 2025

8/10 Good

Nancy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful landscaped grounds. I wish I knew beforehand there would be an extra $70 resort fee and an extra $15.68 charged per day for parking. The front desk person said it was in “fine print” which seemed somewhat deceptive. Parking tickets needed to be validated and the validated tickets needed to be shown on camera to the front desk to raise the gate to enter and leave the parking lot. And sometimes there was no one manning the desk so we would have to wait at the gate.
Stayed 3 nights in May 2025

8/10 Good

angel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and very big property but watch the hidden fees for the private so called free island and water park which are 65 a day even if you don’t go to any of the two you will still get charged 65 a day and 16 a day parking , this place ain’t for the cheap lol
Stayed 3 nights in May 2025

10/10 Excellent

Dinora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simplemente espectacular, todo limpio tienes todo en un mismo lugar tiendas restaurant, pools la playa. El personal super amable.
Stayed 3 nights in May 2025

10/10 Excellent

Lorna

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Self-contained resort. Comfortable not pretentious. All types of guest (couples to family groups). Friendly staff.
Stayed 3 nights in May 2025

10/10 Excellent

yuenlai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only wished this was an all-inclusive resort. Otherwise I love this property. Was at this property 20 years ago and it still have maintained is quality of safe and peaceful place to stay. I didn’t get the chance to explore the waterpark but heard great things about it. Love the late night swim and jacuzzi
Stayed 3 nights in May 2025