Embassy Suites by Hilton Dorado del Mar Beach Resort

3.5 star property
Family fun on the beach, with 3 outdoor pools, near Dorado Beach East Golf Course

Photo gallery for Embassy Suites by Hilton Dorado del Mar Beach Resort

Relax by the oceanfront pool surrounded by palm trees and a small island with a rock formation.
Enjoy al fresco dining in a beautifully set outdoor space with a view of the surrounding landscape.
Guests can enjoy stunning ocean views from the beach, surrounded by palm trees and comfortable lounge chairs.
Enjoy a stylish dining experience with a round table set with fine linens, elegant cutlery, and delicate glassware.
Stunning hotel corridor with large windows and elegant chandeliers.

Popular amenities

  • Bar
  • Room service
  • Hot tub
  • Parking available
The current price is NZ$394
includes taxes & fees
1 Sept - 2 Sept

Explore the area

Map
201 Dorado Del Mar Boulevard, Dorado, 00646
  • Dorado Del Mar Golf Course
    ‪1 min walk‬
  • Dorado Beach East Golf Course
    ‪5 min drive‬
  • Dorado Beach
    ‪6 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪35 min drive‬

Room options

Suite, 1 King Bed, Partial Ocean View

9.0 out of 10
Wonderful
(19 reviews)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
  • 48 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Partial Ocean View

7.2 out of 10
Good
(19 reviews)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
  • 48 sq m
  • Partial ocean view
  • Sleeps 5
  • 2 Double Beds

Suite, 2 Double Beds

8.0 out of 10
Very good
(56 reviews)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
  • 48 sq m
  • Resort view
  • Sleeps 5
  • 2 Double Beds

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Roll-In Shower)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

8.4 out of 10
Very good
(61 reviews)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
  • 48 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Ocean View

8.0 out of 10
Very good
(39 reviews)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

You may also like

About the area

Dorado

A family-friendly stay in Dorado awaits you at Embassy Suites by Hilton Dorado del Mar Beach Resort. You'll be 5.1 km (3.2 mi) from Dorado Beach East Golf Course and 12.1 km (7.5 mi) from Punta Salinas. Highlights at this beachfront resort include 5 restaurants, 3 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. The family restaurant, Blue Seahorse Pool Grill, serves local and international cuisine and is open for lunch. With 2 lounge bars and a poolside bar to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and Hot tub. Business travelers can take advantage of 9 meeting rooms, a conference centre, and limo/town car service. Other amenities include a casino, free Wi-Fi in public areas and a free manager's reception. Free cooked-to-order breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of valet parking. .Places within a 30-minute drive of this 3.5-property class Higuillar resort include Casa Bacardi and Plaza las Americas.

What's nearby

  • Dorado Del Mar Golf Course - 1 min walk - 0.0 km
  • Costa Dorado Beach - 1 min walk - 0.2 km
  • Balneario Manuel Morales - 14 min walk - 1.2 km
  • Dorado Beach East Golf Course - 5 min drive - 4.2 km
  • Dorado Beach - 6 min drive - 4.7 km

Getting around

  • San Juan (SJU-Luis Munoz Marin Intl.) - 50 min drive

Restaurants

  • ‪Orient House - ‬1 min walk
  • ‪Church's Chicken - ‬2 min drive
  • ‪Rombo Asador Playero - ‬5 min drive
  • ‪Vagón - ‬3 min drive
  • ‪Limo Viejo - ‬3 min drive

About this property

Embassy Suites by Hilton Dorado del Mar Beach Resort

Family fun on the beach, with 3 outdoor pools, near Dorado Beach East Golf Course
Embassy Suites by Hilton Dorado del Mar Beach Resort offers its guests a full-service spa, 3 outdoor swimming pools, Access to hot tub, and a fitness centre. There are 5 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are free in public spaces.

9 meeting rooms and limo/town car service are available. A casino, a children's pool, and spa services are also featured at the family-friendly Embassy Suites by Hilton Dorado del Mar Beach Resort. Parking is available for a fee.

This 3.5-star Dorado resort is smoke free.

  • 174 guestrooms or units
  • 7 levels
  • 5 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 2001
  • Cooked-to-order breakfast (free)
  • Casino
  • Manager's reception (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
Embassy Suites by Hilton Dorado del Mar Beach Resort offers 174 air-conditioned accommodations with a safe and free newspapers. Rooms open to furnished balconies. This accommodation has separate sitting areas and is furnished with double sofa beds. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Dorado resort provides complimentary wired Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided on request.

The on-site spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Parking on site (USD 14.50 per night; includes in/out privileges)
  • Secured, covered valet parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • Blue Seahorse Pool Grill
  • Calypso
  • E'terie
  • New York Steakhouse
  • Orient House

Things to do

  • 3 outdoor pools
  • 6 outdoor pickleball courts
  • Billiards/pool table
  • Bowling alley
  • Casino
  • Children's pool
  • Full-service spa
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Gym
  • Hot tub
  • Kayaking
  • Scooter/moped rentals
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Bowling alley
  • Children's pool
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Spa treatment rooms
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator
  • Wet bar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 38.85 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • In-room bottled water
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 14.50 per night (in/out privileges)
  • Valet parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dorado Beach Embassy Suites
Embassy Suites Dorado Beach
Embassy Suites Dorado Beach Resort
Embassy Suites Dorado Mar Beach
Embassy Suites Dorado Mar Beach Resort
Embassy Suites Mar
Embassy Suites Mar Resort
Embassy Suites Hilton Dorado Mar Beach Resort
Embassy Suites Hilton Mar Beach Resort
Embassy Suites Hilton Dorado Mar Beach
Embassy Suites Hilton Mar Beach
Embassy Suites Dorado Del Mar Beach & Golf Hotel Dorado
Embassy Suites Dorado Del Mar Beach And Golf Resort
Dorado Embassy Suites
Embassy Suites Dorado del Mar Beach Golf Resort
Embassy Suites Hilton Mar
Embassy Suites by Hilton Dorado del Mar Beach Resort Resort
Embassy Suites by Hilton Dorado del Mar Beach Resort Dorado

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Dorado del Mar Beach Resort?

Embassy Suites by Hilton Dorado del Mar Beach Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Dorado del Mar Beach Resort?

As of 1 Aug 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Dorado del Mar Beach Resort on 1 Sept 2025 start from NZ$328.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Dorado del Mar Beach Resort?

Yep, Embassy Suites by Hilton Dorado del Mar Beach Resort has a self car park with in/out privileges for USD 14.50 per night.

Are there any beaches close to Embassy Suites by Hilton Dorado del Mar Beach Resort?

Yep, Embassy Suites by Hilton Dorado del Mar Beach Resort is a short 2-minute walk from Costa Dorado Beach. Fun beach activities include snorkelling, scuba diving and body boarding. You can also find boat tours.

Is there a spa on site at Embassy Suites by Hilton Dorado del Mar Beach Resort?

Yep, there is an onsite spa at Embassy Suites by Hilton Dorado del Mar Beach Resort. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does Embassy Suites by Hilton Dorado del Mar Beach Resort have a pool?

Yep, and guests love it! Embassy Suites by Hilton Dorado del Mar Beach Resort has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Embassy Suites by Hilton Dorado del Mar Beach Resort?

Embassy Suites by Hilton Dorado del Mar Beach Resort features 3 outdoor pools, a full-service spa and 5 restaurants.

What makes Embassy Suites by Hilton Dorado del Mar Beach Resort a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Embassy Suites by Hilton Dorado del Mar Beach Resort.

Is Embassy Suites by Hilton Dorado del Mar Beach Resort family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton Dorado del Mar Beach Resort is a hit with families.

Does Embassy Suites by Hilton Dorado del Mar Beach Resort serve breakfast?

You bet, travelers give a thumbs up to the free cooked-to-order breakfast here! Offered on weekdays from 6:30 AM to 9:30 AM and weekends from 7:00 AM to 10:00 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Dorado del Mar Beach Resort?

No, Embassy Suites by Hilton Dorado del Mar Beach Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Dorado del Mar Beach Resort?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Embassy Suites by Hilton Dorado del Mar Beach Resort?

Check-in begins at 4 PM. Check-out time is 11 AM.

Is there a golf course on site at Embassy Suites by Hilton Dorado del Mar Beach Resort?

There isn't one on site, but Dorado Del Mar Golf Course is a short 1-minute walk away.

Embassy Suites by Hilton Dorado del Mar Beach Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 462 out of 1002 reviews
Rating 8 - Good. 235 out of 1002 reviews
Rating 6 - Okay. 165 out of 1002 reviews
Rating 4 - Poor. 71 out of 1002 reviews
Rating 2 - Terrible. 69 out of 1002 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Alicia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall it was great! Staff was friendly, pool area was great. The rooms and hallways were dated and could use some updating. The lobby was pretty. Different food options would have been better, like convenient food other than the pool bar, which was very good. We had one day with some kind of teens field trip that was a little annoying but we just stayed on the beach for the day until they left and then went back to the pool. Parking was a little inconvenient, a little walking distance and our key never seemed to work to get out, we ended up having to pay on the last day so we could get to the airport as there was no staff on duty. Overall, I would recommend the hotel. The breakfast was good and the evening reception was an added bonus.
Stayed 5 nights in Apr 2025

10/10 Excellent

Daron

Stayed 4 nights in Apr 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

8/10 Good

Laraice

Stayed 3 nights in Apr 2025

8/10 Good

Zane

Travelled with family and small children
Liked: Staff & service
The staff is amazing the resort itself needs some updating
Stayed 4 nights in Apr 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location
Stayed 1 night in Apr 2025

4/10 Poor

Joel

Disliked: Cleanliness, staff & service
Stayed 4 nights in Apr 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time visit in Puerto Rico. An excellent staff work towels was delivered on time when requested.
Stayed 3 nights in Apr 2025

6/10 Okay

Thomas

Travelled with family
Disliked: Property conditions & facilities
Ok there is a level of this you take with a grain of salt. First in its hayday I'm sure this was a 5 star resort. Its dated from crack flooring and chip paint interiorly and exteriorly. Not to mention our room infested with sugar ants (I had room service and mgt up to the room twice. Outside of that the breakest was the same but good every morning. The staff over all was very pleasant. We enjoyed our stay. I would just temper your expectations when booking.
Stayed 9 nights in Apr 2025

8/10 Good

Orlando

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Elizabeth Reyna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was so friendly and kind!! It was a beautiful place and we loved the beach and pool!
Stayed 4 nights in Apr 2025

10/10 Excellent

Zachary

Stayed 5 nights in Apr 2025

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would stay again
Stayed 1 night in Mar 2025

8/10 Good

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would stay there again
Stayed 2 nights in Mar 2025

2/10 Terrible

Natik

Stayed 5 nights in Apr 2025

6/10 Okay

Tanya

Liked: Staff & service, room comfort
Stayed 6 nights in Apr 2025

10/10 Excellent

Any

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful relaxing
Stayed 4 nights in Apr 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service
we enjoyed our stay
Stayed 5 nights in Apr 2025

10/10 Excellent

Lakeya

Liked: Amenities
It was nice I just didn’t like having to switch rooms on my last day
Stayed 2 nights in Apr 2025

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like
Stayed 4 nights in Apr 2025

10/10 Excellent

Jarred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Michelle

We had a mediocre experience at this establishment, which is inaccurately marketed as a resort. The property was overrun with local families and their noisy children, creating a chaotic atmosphere. Upon arriving at 8 p.m., we faced an hour-long wait for food at the only operational restaurant, as no other dining options or bars were open on the premises. This hardly qualifies as resort-level service. We stayed for four nights and five days, during which our room was cleaned only once, and fresh towels were provided just once. While the facilities were relatively clean, the property appeared worn and outdated. On the positive side, the happy hour was enjoyable, and the breakfast offerings were satisfactory. The grounds were overcrowded with children, making it impossible to relax in the hot tub. The beach, while decent, was rocky and far from the pristine white sand depicted in the website’s images. The location is a 38-minute drive from the airport, but due to heavy traffic, the journey took 93 minutes. Driving in Puerto Rico is an adventure in itself—imagine Boston’s aggressive traffic without stoplights. The so-called “resort” offered little in terms of activities, with only a billiards room and go-karting available. The casino was disappointing; we planned to play blackjack on Friday night, only to find it closed by 8 p.m. Unless your sole intention is to lounge by the pool or beach, I strongly recommend choosing a different destination. Will NOT be returning.
Stayed 4 nights in Apr 2025

6/10 Okay

Wendy Jeanne

Travelled with family
Disliked: Staff & service, amenities
Average at best
Stayed 5 nights in Apr 2025

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Marcio

Travelled with family and small children, Travelled with partner
Liked: Staff & service
Property is fine if your ok just sitting by the pool. Beach area is limited but not too many waves good for kids. There really aren’t too many activities for kids, no water park near by or on the property. The hotel also didn’t have nightly activities. They offered each adult 2 free drinks a night, which was nice and some snacks popcorn/ chips & dip. Would be much better of they expanded or invested in a waterpark and more kid friendly activities. Mostly every hotel occupant had children.
Stayed 6 nights in Apr 2025