Fairmont El San Juan Hotel

5.0 star property
Beachside resort with 4 outdoor pools

Photo gallery for Fairmont El San Juan Hotel

View from room
Creator video - submitted by Travel Lover Worldwide MFC
Hypo-allergenic bedding, pillow-top beds, in-room safe
Exterior
Hypo-allergenic bedding, pillow-top beds, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$1,217
includes taxes & fees
4 Jan - 5 Jan 2026

Explore the area

View map
6063 Isla Verde Avenue, Carolina, 00979
  • Place, Isla Verde Beach
    ‪5 min walk‬
  • Place, Carolina Beach
    ‪9 min walk‬
  • Place, Balneario de Carolina
    ‪17 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪4 min drive‬

Room options

Fairmont, Room, 2 Queen Beds, Patio

7.6 out of 10
Good
(31 reviews)

Highlights

Patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

7.6 out of 10
Good
(34 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 57 sq m
  • Sleeps 2
  • 1 King Bed

Fairmont, Room, 1 King Bed

8.4 out of 10
Very good
(108 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Fairmont, Room, 2 Queen Beds

8.0 out of 10
Very good
(69 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Ocean View (Parlor, 1 King bed)

8.0 out of 10
Very good
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Sofa bed
  • 90 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms, Partial Ocean View (Parlor, 1 King bed & 2 Queen beds)

7.4 out of 10
Good
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Sofa bed
  • 128 sq m
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Fairmont, Room, 1 King Bed, Patio

7.4 out of 10
Good
(12 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Villa, 1 King Bed, Terrace, Poolside

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Sofa bed
Pillow-top bed
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Fairmont, Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Partial Ocean View

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 41 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Partial Ocean View

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 41 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Signature Room, 1 King Bed, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 41 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Signature Room, 2 Queen Beds, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Grand Suite, 1 Bedroom, Terrace, Ocean View (1 King bed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 90 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Bungalow, 1 King Bed, Terrace

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Patio
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Villa, 1 King Bed, Balcony, Ocean View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Villa, 1 King Bed, Terrace, Beachside

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Villa, 2 Queen Beds, Terrace, Beachside

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom (Parlor, 1 King bed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 90 sq m
  • Sleeps 4
  • 1 King Bed

Villa, 1 King Bed, Balcony, Poolside

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Villa, 2 Queen Beds, Terrace, Poolside

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Accessible, Partial Ocean View

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Eco-friendly toiletries
  • 41 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Fairmont, Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Eco-friendly toiletries
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Fairmont, Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Eco-friendly toiletries
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Fairmont, Room, 1 King Bed, Accessible, Bathtub, Patio

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Eco-friendly toiletries
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Villa, 2 Queen Beds, Terrace, Beachside

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

Fairmont, Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Eco-friendly toiletries
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Villa, 1 King Bed, Accessible, Bathtub (Balcony, Poolside)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
Pillow-top bed
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Villa, 2 Queen Beds, Accessible, Bathtub (Balcony, Poolside)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Villa, 2 Queen Beds, Balcony, Poolside

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Villa, 1 King Bed, Accessible, Terrace (Poolside)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Villa, 1 King Bed, Accessible, Bathtub (Terrace, Poolside)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Villa, 2 Queen Beds, Accessible, Terrace (Poolside)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Signature Room, 1 King Bed, Accessible, Ocean View

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Eco-friendly toiletries
  • 41 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 Bedroom, Ocean View (1 King bed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
  • 191 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • Sleeps 6
  • 1 Queen Bed

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About the area

Carolina

Fairmont El San Juan Hotel puts you in the centre of Carolina, 5.2 km (3.2 mi) from The Mall of San Juan and 5.9 km (3.6 mi) from Museo de Arte de Puerto Rico. Highlights at this beachfront resort include 6 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, aromatherapy and mani/pedis along with access to the sauna. The restaurant, Caña, serves Caribbean cuisine. Chandelier Bar is the resort's own lobby lounge, serving drinks along with light fare. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and nightclub. Plus you'll find a casino, free Wi-Fi in public areas and a gym. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 10-minute drive of this Isla Verde resort include Plaza las Americas and Puerto Rico Convention Center.

What's nearby

  • Isla Verde Beach - 5 min walk - 0.5 km
  • Pine Grove Beach - 7 min walk - 0.6 km
  • Carolina Beach - 9 min walk - 0.8 km
  • Balneario de Carolina - 17 min walk - 1.5 km
  • Puerto Rico Convention Center - 9 min drive - 9.5 km

Getting around

  • Domenech Station - 8 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 17 min drive

Restaurants

  • ‪Mi Casita Restaurant - ‬5 min walk
  • ‪Chili's Grill & Bar - ‬2 min walk
  • ‪Karaya - ‬4 min walk
  • ‪Alelí Restaurant - ‬4 min walk
  • ‪Lupi's Mexican Grill & Sports Cantina - ‬2 min walk

About this property

Fairmont El San Juan Hotel

Beachside resort with 4 outdoor pools
Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with umbrellas and beach club on site (surcharge). At Fairmont El San Juan Hotel, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a poolside bar. Public spaces have free WiFi. This beach resort also offers outdoor tennis courts and a fitness centre. Parking is available for a fee.

This Carolina resort is smoke free.

  • 388 guestrooms or units
  • 9 levels
  • 4 buildings
  • 6 dining venues
  • 7 bars or lounges
  • 40000 sq ft of conference space
  • 3716 sq. m of conference space
  • Built in 1958
  • Casino
  • Nightclub
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Fairmont El San Juan Hotel offers 388 air-conditioned accommodations with espresso makers and a safe. Beds feature pillowtop mattresses. 50-inch LED televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 8 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (USD 27.85 per day; includes in/out privileges)
  • Secured valet parking on site (USD 33.45 per day; includes in/out privileges)
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 41.74 for adults and USD 20.33 for children
  • 6 restaurants
  • 7 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Caña
  • Chandelier Bar
  • El Bistro
  • El San Juan Beach Club
  • Wine Bar

Things to do

  • 14 gaming tables
  • 2 outdoor tennis courts
  • 298 slot machines
  • 4 outdoor pools
  • Beach club
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Casino (15,000 square foot of space)
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Gym
  • Nightclub
  • Shopping
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 40,000 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Grab bar in bathtub (61 centimetre high)
  • Grab bar in shower (91 centimetre high)
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 4 buildings
  • 9 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1958
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels
  • Pay films

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 21 per cent of room rate
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach towels
  • Fitness centre access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 41.74 for adults and from USD 20.33 for children
  • Secured self-parking fee: USD 27.85 per day (in/out privileges)
  • Valet parking fee: USD 33.45 per day (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

El Resort & Hilton Hotel
El San Juan Casino Hilton
El San Juan Resort & Casino Hilton Hotel
El San Juan Hotel Casino
El San Juan Hotel Isla Verde
El San Juan Hotel Puerto Rico
El San Juan Resort And Casino
El Resort & Casino Hilton Hotel
El San Juan Hilton
El San Juan Hotel Curio Collection Hilton Carolina
El Hotel Curio Collection Hilton
El San Juan Curio Collection Hilton Carolina
Juan Curio Collection Hilton
Fairmont El San Juan Carolina
Fairmont El San Juan Hotel Resort
Fairmont El San Juan Hotel Carolina
Fairmont El San Juan Hotel Resort Carolina
El San Juan Hotel Curio Collection by Hilton
Fairmont El San Juan Hotel (Opening January 2020)

Frequently asked questions

What is the cancellation policy at Fairmont El San Juan Hotel?

Fairmont El San Juan Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fairmont El San Juan Hotel?

As of 30 Dec 2025, prices found for a 1-night stay for 2 adults at Fairmont El San Juan Hotel on 4 Jan 2026 start from NZ$1,006.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fairmont El San Juan Hotel?

Yep, Fairmont El San Juan Hotel has a secured self car park with in/out privileges for USD 27.85 per day. A self car park is also available, for a fee.

Are there any beaches close to Fairmont El San Juan Hotel?

Yep, Fairmont El San Juan Hotel is a short 5-minute walk from Isla Verde Beach. Fun beach activities include volleyball, scuba diving and body boarding.

Is there a spa on site at Fairmont El San Juan Hotel?

Yep, there is an onsite spa at Fairmont El San Juan Hotel. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Fairmont El San Juan Hotel have a pool?

Yep, and guests love it! Fairmont El San Juan Hotel has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Fairmont El San Juan Hotel?

Fairmont El San Juan Hotel features 4 outdoor pools, a full-service spa and a nightclub. All guestrooms come with pillowtop beds and espresso makers.

What makes Fairmont El San Juan Hotel a romantic place to stay?

Couples spa treatments and beachfront dining, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Fairmont El San Juan Hotel.

Does Fairmont El San Juan Hotel serve breakfast?

Yep, buffet brekkie is on offer daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Fairmont El San Juan Hotel?

No, Fairmont El San Juan Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Fairmont El San Juan Hotel?

Yep, they've got a poolside bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Fairmont El San Juan Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Fairmont El San Juan Hotel?

Furry friends are welcome at Fairmont El San Juan Hotel, with food and water bowls on offer.

Fairmont El San Juan Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1263 out of 2086 reviews
Rating 8 - Good. 345 out of 2086 reviews
Rating 6 - Okay. 236 out of 2086 reviews
Rating 4 - Poor. 123 out of 2086 reviews
Rating 2 - Terrible. 119 out of 2086 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Lyanne, Bronx

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn't want to leave and ended up extending our stay. Staff were warm and welcoming from valet and the front desk to the bartenders, servers and attendants at the towels booth. We loved it!
Stayed 1 night in Sep 2025

10/10 Excellent

Patrick Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

TERRI E, AURORA

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel had issue with roof leaks throughout. There was a bad leak over our bed in the room.
Stayed 5 nights in Sep 2025

10/10 Excellent

Randolph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grands are beautiful
Stayed 4 nights in Sep 2025

6/10 Okay

Minervali

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The staff was amazing and grounds were beautiful however, the room wasn’t clean, towels were stained, and room door had issues. My key card was rejected multiple times, then the lock broke I had to be moved to another room. When in the other room the door didn’t open I was trapped in room and had to call maintenance to open the door.
Stayed 4 nights in Sep 2025

10/10 Excellent

Nancy L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You don’t have to get out of the hotel to have fun. There are clubs, casino, shopping stores, Starbucks, 4 pools, hot tube, private beach, restaurants, gym, spa and more….. definitely will go back
Stayed 3 nights in Sep 2025

10/10 Excellent

CRISTINA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk as amazing! Gave us an upgrade. Hotel very nice. Bars were great!
Stayed 4 nights in Sep 2025

6/10 Okay

Miguel

Stayed 2 nights in Sep 2025

10/10 Excellent

Maksim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Sep 2025

10/10 Excellent

Herminio

Stayed 4 nights in Sep 2025

6/10 Okay

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Our room had a leak in ceiling of our Villa. Mind you this was an upgraded room. The ceiling was peeling and dropping debre on the ground. During the night I woke up to a wet floor. We were very disappointed. They moved us the next morning to another room and that was was 100% better. We liked the hotel, but the casino was closed and many of the shops and restaurants on site were closed.
Stayed 4 nights in Sep 2025

2/10 Terrible

Suhaine

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
1/5 Very unprofessional and disappointing experience. I arrived at 2pm to check in and was told I might get in early, and that I would receive a text when the room was ready. By 4:08pm (the official check-in time), I still hadn’t heard anything, so I called the hotel. The staff member who answered said my room wasn’t ready, didn’t know when it would be, and just told me I would get a text. At 5pm, I went to the hotel myself and was told my original room didn’t meet standards and they would give me another. When I asked why no one had called to let me know, the front desk clerk just shrugged. No communication, no professionalism, and no accounta
Stayed 1 night in Sep 2025

6/10 Okay

Susan

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This is definitely not a 4 star hotel. Probably was at some point in the past but not anymore. We stayed on the 3rd floor of the villa property facing the pool. The room needed a major makeover. Table in the room only had one chair, the seam on the ottoman was busted open on the side, carpet was extremely dirty (we had to put towels down to walk on it), bathroom had cracked tiles in multiple spots, TV stand had a chip in the front, the light on the headboard didn't work, furniture needed to be wiped down of all the dust. The room generally had a dirty/icky feel to it and had been totally neglected for a while. On a good note, the staff were very nice and accommodating. Would not return to this property. Can't wait for the Ritz Carlton to reopen.
Stayed 4 nights in Sep 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Este Hotel es hermoso! Fui al concierto de Bad Bunny pero noe quize ir de Puerto Rico sin quedarme aqui. Lastimosamente solo me quede una. Cosa que me arrepiento! Lo recomiendo 10000% pero eso si, quedarse maa dias para disfrutar todo loq tienen.
Stayed 1 night in Sep 2025

6/10 Okay

Sandra Patricia Burgos

Beach and Pool área are very nice, but the carpet hall ii are sorry
Stayed 4 nights in Sep 2025

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff truly makes this place remarkable. The dedication of everyone, from check-in to the restaurant staff and the spa and pool team, inspires greatness!
Stayed 5 nights in Jul 2025

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach is relaxing and enjoyable. Pool was also relaxing.
Stayed 3 nights in Sep 2025

10/10 Excellent

Dr.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entertainment inside the hotel is top notch. The GM Jose is amazing!
Stayed 1 night in Sep 2025

8/10 Good

Tomas, Elmont

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great! Very nice & accommodating. The hotel on outside looks amazing, but inside rooms need updating.
Stayed 3 nights in Sep 2025

6/10 Okay

Eddie, Utuado

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities
My room had 2 roaches in it. When I mentioned it to the room steward, she down played it.
Stayed 4 nights in Sep 2025

10/10 Excellent

Genita, Boca Raton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfortable bed, and great amenities.
Stayed 1 night in Jul 2025

10/10 Excellent

Alexandra

Stayed 3 nights in Sep 2025

10/10 Excellent

Christine

Stayed 4 nights in Sep 2025

10/10 Excellent

zoraida, Bronx

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdoor pool beach rooms very clean. Could have better music
Stayed 4 nights in Sep 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025