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Fortaleza Suites

3.5 star property
Colonial guesthouse in San Juan with a 24-hour front desk

Photo gallery for Fortaleza Suites

Presidential Suite | Balcony
Fortaleza Suite | Private kitchen
Lobby
Presidential Suite | Living room
Economy Room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Free WiFi
The current price is NZ$305
includes taxes & fees
10 June - 11 June

Explore the area

Map
315 Calle Fortaleza, Old San Juan, San Juan, 00901
  • Port of San Juan
    ā€Ŗ6 min walkā€¬
  • Pan American Pier
    ā€Ŗ3 min driveā€¬
  • Puerto Rico Convention Center
    ā€Ŗ6 min driveā€¬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ā€Ŗ15 min driveā€¬

Room options

View all photos for Fortaleza Suite

Fortaleza Suite | Private kitchen

Fortaleza Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
  • Sleeps 5
  • 2 Queen Beds

View all photos for San Geronimo (Interior Room)

San Geronimo (Interior Room)

San Geronimo (Interior Room)

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Hairdryer
Private bathroom
Cable channels
Located on the ground floor
  • 6 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Plaza Colon

Plaza Colon

Plaza Colon

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Ceiling fan
Hairdryer
Detached private bathroom
Cable channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for San Felipe (Interior Room)

San Felipe (Interior Room)

San Felipe (Interior Room)

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Ceiling fan
Hairdryer
Detached private bathroom
Cable channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for San Cristobal Suite

San Cristobal Suite | Private kitchen

San Cristobal Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
TV
  • Sleeps 5
  • 2 Queen Beds

View all photos for San Sebastian Suite

San Sebastian Suite

San Sebastian Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
TV
  • Sleeps 5
  • 2 Queen Beds

View all photos for San Jose (Interior Room)

San Jose (Interior Room)

San Jose (Interior Room)

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Hairdryer
Detached private bathroom
Cable channels
Wardrobe
  • Sleeps 4
  • 2 Queen Beds

View all photos for San Justo (Interior Room)

San Justo (Interior Room)

San Justo (Interior Room)

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Separate bedroom
Hairdryer
Private bathroom
Cable channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for La Princesa (Interior Room)

La Princesa (Interior Room)

La Princesa (Interior Room)

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Hairdryer
Private bathroom
Cable channels
Located on the ground floor
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite

Presidential Suite | Private kitchen

Presidential Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • City view
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Luna (Interior View)

Luna (Interior View)

Luna (Interior View)

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Ceiling fan
Hairdryer
Private bathroom
Cable channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room (Plaza de Armas)

Basic Room (Plaza de Armas)

Basic Room (Plaza de Armas)

Highlights

Individually furnished
Individually decorated
TV
Ceiling fan
Hairdryer
Detached private bathroom
Cable channels
Located on the ground floor
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room

Economy Room

Economy Room

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Hairdryer
Private bathroom
Cable channels
Located on the ground floor
  • 6 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sol (Interior View)

Sol (Interior View)

Sol (Interior View)

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Ceiling fan
Hairdryer
Private bathroom
Cable channels
  • Sleeps 2
  • 1 Queen Bed

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About the area

San Juan

Fortaleza Suites puts you in the centre of San Juan, 0.5 km (0.3 mi) from Port of San Juan and 3.6 km (2.2 mi) from Condado Beach. Highlights at this Colonial guest house include free in-room WiFi. .This smoke-free guest house offers free WiFi in public areas, a 24-hour front desk and express check-out. Additionally, you'll find coffee/tea in a common area, laundry facilities and a microwave in a common area. .You'll be 4.4 km (2.7 mi) from Puerto Rico Convention Center and 4.9 km (3 mi) from Casino del Mar at La Concha Resort with a stay at this 3.5-property class Old San Juan guest house.
View more Guest houses in San JuanOpens in a new window

What's nearby

  • Port of San Juan - 6 min walk - 0.5 km
  • Castillo San Felipe del Morro - 18 min walk - 1.5 km
  • Pan American Pier - 3 min drive - 2.0 km
  • Condado Beach - 5 min drive - 4.1 km
  • Puerto Rico Convention Center - 6 min drive - 4.6 km

Getting around

  • Sacred Heart Station - 8 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 15 min drive

Restaurants

  • ā€ŖRaĆ­ces - ā€¬3 min walk
  • ā€ŖPirilo Pizza RĆŗstica - ā€¬1 min walk
  • ā€ŖStarbucks - ā€¬2 min walk
  • ā€ŖMuelle 13 - ā€¬3 min walk
  • ā€ŖCafeteria Mallorca - ā€¬2 min walk

About this property

Fortaleza Suites

Colonial guesthouse in San Juan with a 24-hour front desk
As a guest of Fortaleza Suites, you'll find a vending machine, coffee/tea in common area, and laundry facilities. WiFi and wired Internet are free in public spaces. Fortaleza Suites also features express check-out, a microwave in a common area, and a water dispenser.

This 3.5-star San Juan guest house is smoke free.

  • 14 guestrooms or units
  • 2 levels
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
Fortaleza Suites offers 14 accommodations with a hairdryer and free toiletries. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Hairdryers and change of towels can be requested. Housekeeping is provided on request.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour offsite parking (USD 20.07 per day); discounts available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 12:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 60.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 20.07 per day(689 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted.Ā The property is professionally cleaned.

Property Registration Number 887900

Property is also known as

Fortaleza Suites
Fortaleza Suites Apartment
Fortaleza Suites Apartment San Juan
Fortaleza Suites San Juan
Fortaleza Suites San Juan
Fortaleza Suites Guesthouse
Fortaleza Suites Guesthouse San Juan

Frequently asked questions

What is the cancellation policy at Fortaleza Suites?

Fortaleza Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fortaleza Suites?

As of 12 May 2025, prices found for a 1-night stay for 2 adults at Fortaleza Suites on 10 Jun 2025 start from NZ$305.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Fortaleza Suites?

The closest beach to Fortaleza Suites is Condado Beach (3.3 km).

Is there a free airport shuttle available at Fortaleza Suites?

No, Fortaleza Suites does not offer an airport shuttle service.

What time are check-in & check-out at Fortaleza Suites?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Fortaleza Suites?

No, only service animals are allowed.

Fortaleza Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 675 out of 1079 reviews
Rating 8 - Good. 248 out of 1079 reviews
Rating 6 - Okay. 95 out of 1079 reviews
Rating 4 - Poor. 26 out of 1079 reviews
Rating 2 - Terrible. 35 out of 1079 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Judith, Irwin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an old building but that is the charm. It is a great location in old San Juan and the staff were excellent. Especially Omar who helped our family.
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
In the middle of it all
Stayed 1 night in Feb 2025

10/10 Excellent

Eileen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay. Beautiful room that was a full up apartment.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Alison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This place was perfect for my group. We got into town well ahead of check in and the staff were very kind and accommodating, letting us store our luggage while we explored. Location is perfect, right on the main shopping and food streets in Old San Juan, and just a quick walk from all the attractions. The hotel has a well-enforced quiet hours policy at night so there was no trouble getting a good nightā€™s sleep! My one and only complaint would be that our suite had zero windows which was a little odd. Overall I would recommend Fortaleza Suites and would definitely stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful, Comfortable beds, and Convenient.

Beautiful building, immaculately clean, super comfortable beds and great air conditioning. The location is perfect for exploring everywhere in the old city. We will definitely be back, price was unbeatable for this quality of accommodation.
Stayed 1 night in Feb 2025

8/10 Good

Stephany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2025

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location to explore Old San Juan!
Stayed 1 night in Jan 2025

6/10 Okay

Virgen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a false advertisement when I rented this property it shows a window on the room a selected When I got there there was no window in the room Just for the lobby the room was super claustrophobic I couldnā€™t sleep also the room was next to the front desk so we could hear the door open and closing people talking the wheel of the luggage the people making coffee it was just a disaster. I couldnā€™t sleep at all very unhappy for what I got and they were selling me completely different. Very disappointed. I didnā€™t complain because there was no place to go. Everything was book everywhere I called so no choice Wish they tell you in the advertising , the real true about the room
Stayed 1 night in Feb 2025

8/10 Good

Gustavo Mendez

Stayed 4 nights in Oct 2024

10/10 Excellent

Gail

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Wonderful staff. Excellent location to port, restaurants and shops. Clean rooms and kind staff. Wonderful lobby/kitchen area with water and coffee at your disposal. Highly recommend for everyone.
Stayed 2 nights in Feb 2025

8/10 Good

Laura

Travelled with family
Stayed 1 night in Feb 2025

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to what you want to see in Old San Juan.
Stayed 1 night in Feb 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is walkable and food and drink are easily accessible.
Stayed 1 night in Dec 2024

2/10 Terrible

Jeffrey, columbus

Travelled with partner
Terrible and unsafe! Expedia should be admonished for ever recommending this property! The front door handle to the property was secured with duct tape. Greeted by a teenager in a hallway surrounded by bullet proof glass and given an email code for entrance. Then given a code for the room via a lock box. The room was a cell with no windows secured by a single lock. Dirty bed clothes with no in room safe. We checked in and immediately checked out. Dirty and unsecured!
Stayed 2 nights in Jan 2025

8/10 Good

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
ONLY PROBLEM I HAD WAS THAT THE ROOM TEMPERATURE WAS TOO COLD FOR ME.
Stayed 2 nights in Jan 2025

2/10 Terrible

Wendey

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The room smelled. Staff seemed like it was a bother when checking in. Plus it not reasonably priced
Stayed 1 night in Jan 2025

10/10 Excellent

shannon

Travelled with partner
Liked: Cleanliness, staff & service
This was a convenient location for exploring Old San Juan and walkable to the cruise port. Staff was friendly and each room was unique. The facilities were somewhat dated but well maintained and clean. Note: some rooms are on the second floor and there is not an elevator.
Stayed 1 night in Jan 2025

8/10 Good

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities
Very loud in the early morning if you stay by the front desk
Stayed 1 night in Jan 2025

10/10 Excellent

Anna

I only stayed for a night, but I really loved my little room and the atmosphere there. Speaking with the young woman at check was so nice. Good conversation from the beginning. The room was so cozy and beautiful. And I slept so well. I will definitely come back! And I am thankful for the short stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Basil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Fortaleza Suites for helping us get settled when we arrived and taking time to answer our many questions. We enjoyed Old San Juan thanks to you and your staff. Keep up the great work! Bob and Susan
Stayed 3 nights in Jan 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strategically located in the center of Old San Juan. Parking requires use of nearby parking lots but everyone does. Spacious suites that is well equipped for long term stays. Highly recommended!
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Stayed 3 nights in Jan 2025

6/10 Okay

Andrea

Liked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Ricardine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok for the price everything is near
Stayed 3 nights in Jan 2025