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Fortaleza Suites

3.5 star property
Colonial guesthouse in San Juan with a 24-hour front desk

Photo gallery for Fortaleza Suites

Presidential Suite | Balcony
Presidential Suite | Private kitchen
Presidential Suite | Living room
Lobby
Fortaleza Suite | Private kitchen

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

Map
315 Calle Fortaleza, Old San Juan, San Juan, 00901
  • Port of San Juan
    ‪2 min walk‬
  • Puerto Rico Convention Center
    ‪5 min drive‬
  • Pan American Pier
    ‪6 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪14 min drive‬

Room options

View all photos for Fortaleza Suite

Fortaleza Suite | Private kitchen

Fortaleza Suite

8.6 out of 10
Excellent
(11 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
  • Sleeps 5
  • 2 Queen Beds

View all photos for San Geronimo (Interior Room)

San Geronimo (Interior Room)

San Geronimo (Interior Room)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Separate bedroom
Hairdryer
Private bathroom
Cable channels
  • 6 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Plaza Colon

Plaza Colon

Plaza Colon

8.0 out of 10
Very good
(13 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Ceiling fan
Separate bedroom
Hairdryer
Detached private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for San Felipe (Interior Room)

San Felipe (Interior Room)

San Felipe (Interior Room)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Ceiling fan
Separate bedroom
Hairdryer
Detached private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for San Cristobal Suite

San Cristobal Suite | Private kitchen

San Cristobal Suite

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
TV
  • Sleeps 5
  • 2 Queen Beds

View all photos for San Sebastian Suite

San Sebastian Suite

San Sebastian Suite

9.6 out of 10
Exceptional
(12 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
TV
  • Sleeps 5
  • 2 Queen Beds

View all photos for San Jose (Interior Room)

San Jose (Interior Room)

San Jose (Interior Room)

7.4 out of 10
Good
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Separate bedroom
Hairdryer
Detached private bathroom
Cable channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for San Justo (Interior Room)

San Justo (Interior Room)

San Justo (Interior Room)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Separate bedroom
Hairdryer
Private bathroom
Cable channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for La Princesa (Interior Room)

La Princesa (Interior Room)

La Princesa (Interior Room)

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Separate bedroom
Hairdryer
Private bathroom
Cable channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite

Presidential Suite | Private kitchen

Presidential Suite

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • City view
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Luna (Interior View)

Luna (Interior View)

Luna (Interior View)

7.8 out of 10
Good
(7 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Ceiling fan
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room (Plaza de Armas)

Basic Room (Plaza de Armas)

Basic Room (Plaza de Armas)

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Individually furnished
Individually decorated
TV
Ceiling fan
Separate bedroom
Hairdryer
Detached private bathroom
Cable channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room

Economy Room

Economy Room

7.8 out of 10
Good
(9 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Separate bedroom
Hairdryer
Private bathroom
Cable channels
  • 6 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sol (Interior View)

Sol (Interior View)

Sol (Interior View)

8.4 out of 10
Very good
(10 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Ceiling fan
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

About the area

San Juan

Fortaleza Suites puts you in the centre of San Juan, 0.5 km (0.3 mi) from Port of San Juan and 3.6 km (2.2 mi) from Condado Beach. Highlights at this Colonial guest house include free in-room WiFi. .This smoke-free guest house offers free WiFi in public areas, a 24-hour front desk and express check-out. Additionally, you'll find coffee/tea in a common area, laundry facilities and a microwave in a common area. .You'll be 4.4 km (2.7 mi) from Puerto Rico Convention Center and 4.9 km (3 mi) from Casino del Mar at La Concha Resort with a stay at this 3.5-property class Old San Juan guest house.
View more Guest houses in San JuanOpens in a new window

What's nearby

  • Port of San Juan - 2 min walk - 0.3 km
  • Castillo San Felipe del Morro - 18 min walk - 1.5 km
  • Condado Beach - 4 min drive - 3.7 km
  • Puerto Rico Convention Center - 5 min drive - 4.6 km
  • Pan American Pier - 6 min drive - 4.8 km

Getting around

  • Sacred Heart Station - 8 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 15 min drive

Restaurants

  • ‪Raíces - ‬3 min walk
  • ‪Pirilo Pizza Rústica - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Muelle 13 - ‬3 min walk
  • ‪Cafeteria Mallorca - ‬2 min walk

About this property

Fortaleza Suites

Colonial guesthouse in San Juan with a 24-hour front desk
As a guest of Fortaleza Suites, you'll find a vending machine, coffee/tea in common area, and laundry facilities. WiFi and wired Internet are free in public spaces. Fortaleza Suites also features express check-out, a microwave in a common area, and a water dispenser.

This 3.5-star San Juan guest house is smoke free.

  • 14 guestrooms or units
  • 2 levels
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
Fortaleza Suites offers 14 accommodations with a hairdryer and free toiletries. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Hairdryers and change of towels can be requested. Housekeeping is provided on request.

Languages

English, Spanish

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  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour offsite parking (USD 20.07 per day); discounts available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 12:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 60.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 20.07 per day(689 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. The property is professionally cleaned.

Property Registration Number 887900

Property is also known as

Fortaleza Suites
Fortaleza Suites Apartment
Fortaleza Suites Apartment San Juan
Fortaleza Suites San Juan
Fortaleza Suites San Juan
Fortaleza Suites Guesthouse
Fortaleza Suites Guesthouse San Juan

Frequently asked questions

What is the cancellation policy at Fortaleza Suites?

Fortaleza Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Fortaleza Suites?

The closest beach to Fortaleza Suites is Condado Beach (3.3 km).

Is there a free airport shuttle available at Fortaleza Suites?

No, Fortaleza Suites does not offer an airport shuttle service.

What time are check-in & check-out at Fortaleza Suites?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Fortaleza Suites?

No, only service animals are allowed.

Fortaleza Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 689 out of 1097 reviews
Rating 8 - Good. 253 out of 1097 reviews
Rating 6 - Okay. 93 out of 1097 reviews
Rating 4 - Poor. 27 out of 1097 reviews
Rating 2 - Terrible. 35 out of 1097 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Brice

It’s a nice place but their two best rooms are on the street next to a loud night club and our walls thumped until 1:00 am.
Stayed 1 night in Apr 2025

10/10 Excellent

Troy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasantly surprised
Stayed 2 nights in Mar 2025

6/10 Okay

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the proximity to different restaurants and activities. The staff was very patient and welcoming as well. The biggest downfall was the noise from the street outside from the street. It went on for all hours into the morning. Luckily, we only stayed one night so it was manageable with a nap upon returning home.
Stayed 1 night in Mar 2025

8/10 Good

Celine

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

Suzanne

Stayed 1 night in Mar 2025

8/10 Good

Gianni

Travelled with family
Liked: Staff & service, room comfort
Unfortunately not happy with my supposedly last day staying 3/26 through the next day. The electricity was gone around 5 the guy at the receptionist told me they were trying to fix it won't tale long. Two hours past and nothing I ask him what happen if the electricity doesn't come back. He say yes it will they working on it with some company. But funny
Stayed 2 nights in Mar 2025

8/10 Good

Karen

Stayed 1 night in Mar 2025

10/10 Excellent

chelsea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Forteleza Suites! So easy to walk right out the front door to shops and restaurants and all the sites of San Juan. They have a community area with coffee and cocoa and even a basket of towels and sunscreen should you need anything for the beach. The decor and building is authentic and makes you feel a part of the city. The full kitchen was nice and the beds super comfortable. The little deck was very neat and surprisingly the room was quiet even with the street out our window! Friendly and helpful staff, and everything was very safe and clean. Hopefully we’ll get the chance to go back to San Juan and if we do we will definitely stay here again!
Stayed 1 night in Mar 2025

10/10 Excellent

GIANNI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Good morning since I arrived everyone from the general manager Miguel, Paola and James the receptionist were so nice and welcoming. The place is very clean and cozy. I would definitely come back here the rooftop is very nice as well. Thank you from us.
Stayed 1 night in Mar 2025

10/10 Excellent

RICHARD, Carrboro

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay. Staff was very friendly and helpful. Location is amazing, easy access to everything in Old San Juan.
Stayed 1 night in Mar 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this old style boutique hotel. Took a while to check in but worth the wait. Right in the heart of Old San Juan. Walkable to everything. Perfect hotel location and super cute.
Stayed 1 night in Mar 2025

10/10 Excellent

Alla, Crystal Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Mar 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Frederick, Franktown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 2 nights in Mar 2025

8/10 Good

Eugenia E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Christina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay!

The front staff were exceptionally nice!! The kitchen and room itself were very nice, would definitely stay again!!!
Stayed 2 nights in Feb 2025

10/10 Excellent

FERNANDO

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love It The Full Package.
Stayed 4 nights in Jan 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Nicole

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Shower handles were loose. Water temperature would vary from freezing cold to scalding hot within minutes depending on the water supply demand (if several guests were using the water at the same time). There was a pipe running along the ceiling that dripped condensation on us. There was a lounge area right outside our room, and were either kept awake late or woken early by other guests talking. We were instructed that the AC unit in the room was not to be any lower than 70F. The hair dryer provided in the room had a plug that was beginning to fall apart, and wires inside were beginning to be exposed. The front desk staff was friendly and helpful up until the last morning when we checked out at 5:00 AM to catch an early AM flight. At that time, front desk attendant was sleeping at the desk and completely confused when I explained I was checking out. The location of the property was very convenient. I would not recommend this property.
Stayed 4 nights in Mar 2025

8/10 Good

susana, seffner

Liked: Cleanliness, staff & service
Cute place
Stayed 1 night in Mar 2025

10/10 Excellent

Loretta

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Dec 2024

10/10 Excellent

Annie Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing!
Stayed 4 nights in Feb 2025