Save

Fortaleza Suites

3.5 star property

Photo gallery for Fortaleza Suites

Lobby
Presidential Suite | Balcony
Presidential Suite | Living room
Suite (Fortaleza)
Suite (Fortaleza) | Living room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • 24/7 front desk
The current price is NZ$229
includes taxes & fees
31 Mar - 1 Apr

Explore the area

View map
315 Calle Fortaleza, Old San Juan, San Juan, 00901
  • Place, Calle Fortaleza
    ‪1 min walk‬
  • Place, Port of San Juan
    ‪2 min walk‬
  • Place, Plaza de Armas
    ‪4 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬

Room options

Presidential Suite

8.8 out of 10
Excellent
(22 reviews)
  • City view
  • 3 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

Suite (Fortaleza)

9.0 out of 10
Wonderful
(16 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Futon

Suite (San Sebastian)

9.6 out of 10
Exceptional
(13 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Single Futon

Suite (San Cristobal)

9.4 out of 10
Exceptional
(11 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

Room (Princesa)

9.2 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Room (San Jose)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room (San Justo)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Room (Sol)

8.6 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Room (Luna)

7.8 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Room (San Felipe)

9.6 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room (Plaza de Armas)

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Room (Plaza Colon)

8.2 out of 10
Very good
(14 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room (Norzagaray)

8.0 out of 10
Very good
(11 reviews)
  • 6 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the area

San Juan

Fortaleza Suites puts you in the centre of San Juan, 0.5 km (0.3 mi) from Port of San Juan and 3.6 km (2.2 mi) from Condado Beach. Highlights at this Colonial guest house include free in-room WiFi. .This smoke-free guest house offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find coffee/tea in a common area, a microwave in a common area and a fridge in a common area. .You'll be 4.4 km (2.7 mi) from Puerto Rico Convention Center and 4.9 km (3 mi) from Casino del Mar at La Concha Resort with a stay at this 3.5-property class Old San Juan guest house.

What's nearby

  • Calle Fortaleza - 1 min walk - 0.0 km
  • Port of San Juan - 2 min walk - 0.3 km
  • Plaza de Armas - 4 min walk - 0.4 km
  • Castillo de San Cristobal - 4 min walk - 0.4 km
  • Pier 1 - 4 min walk - 0.4 km

Getting around

  • Sacred Heart Station - 8 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 15 min drive

Restaurants

  • ‪Raices Restaurant - ‬3 min walk
  • ‪Pirilo Pizza Rústica - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Mojito's Restaurant - ‬3 min walk
  • ‪Muelle 13 - ‬3 min walk

About this property

Fortaleza Suites

Fortaleza Suites offers its guests a vending machine, multilingual staff, and coffee/tea in common area. WiFi and wired Internet are free in public spaces. Fortaleza Suites also features concierge services, dry cleaning/laundry services, and express check-in.

This 3.5-star San Juan guest house is smoke free.

  • 14 guestrooms or units
  • 2 levels
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • No smoking on site
  • Microwave in a common area
  • Fridge in a common area
  • Water dispenser
Fortaleza Suites offers 14 accommodations with a hairdryer and free toiletries. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Hairdryers and change of towels can be requested. Housekeeping is provided on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 60.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. The property is professionally cleaned.

Property Registration Number 887900

Property is also known as

Fortaleza Suites
Fortaleza Suites Apartment
Fortaleza Suites Apartment San Juan
Fortaleza Suites San Juan
Fortaleza Suites San Juan
Fortaleza Suites Guesthouse
Fortaleza Suites Guesthouse San Juan

Frequently asked questions

What is the cancellation policy at Fortaleza Suites?

Fortaleza Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fortaleza Suites?

As of 30 Mar 2026, prices found for a 1-night stay for 2 adults at Fortaleza Suites on 31 Mar 2026 start from NZ$229, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Fortaleza Suites?

The closest beach to Fortaleza Suites is Condado Beach (3.3 km).

Is there a free airport shuttle available at Fortaleza Suites?

No, Fortaleza Suites does not offer an airport shuttle service.

What time are check-in & check-out at Fortaleza Suites?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Fortaleza Suites?

No, only service animals are allowed.

Fortaleza Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 802 out of 1263 reviews
Rating 8 - Good. 276 out of 1263 reviews
Rating 6 - Okay. 104 out of 1263 reviews
Rating 4 - Poor. 36 out of 1263 reviews
Rating 2 - Terrible. 45 out of 1263 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Belinda

Stayed 1 night in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
N/a
Stayed 1 night in Dec 2025

6/10 Okay

Milagros

Stayed 2 nights in Dec 2025

10/10 Excellent

Tonzetta

Stayed 2 nights in Dec 2025

10/10 Excellent

Teng

Stayed 2 nights in Dec 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

8/10 Good

Jose

Liked: Cleanliness, amenities
Very nice property in a great, central location. The check-in was easy, with good instructions provided. Staff at check-in was very personable. Reason for 4 instead of 5 stars is that the morning crew was asleep. Literally. I caught the young man sleeping in the courtyard area. All lights in the courtyard were kept off until I checked out at 11:00 am. The water available for guests wasn’t refilled until sometime after that. These are all easy fixes that would make this a 5-star rated property always. I would recommend this property and would stay here again.
Stayed 1 night in Dec 2025

10/10 Excellent

Jose, BROOKLYN

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I loved my stay here! The front desk was friendly, the cat is friendly! The suite was amazing! Viejo San Juan was such an amazing experience and this hotel made it such a comfort! The room service was exceptional and the distance to everything was so convenient- definitely a recommendation
Stayed 4 nights in Jul 2025

10/10 Excellent

Rosamari

Stayed 1 night in Nov 2025

4/10 Poor

Melisa

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Damon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic accommodation with classic charm in the heart of Old San Juan. Excellent proximity to entertainment, dining and nightlife options.
Stayed 1 night in Dec 2025

6/10 Okay

jasmin

Travelled with family
An old beauty in the heart of the city. Parking was a nightmare. If you are able don’t drive unless you are ready to hunt down available parking. We got in late and all the nearby lots were full/ $50 for overnight rates.
Stayed 2 nights in Aug 2025

8/10 Good

Andrew

Stayed 2 nights in Dec 2025

10/10 Excellent

Edwin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and cozy.
Stayed 1 night in Dec 2025

8/10 Good

Jeff

Stayed 3 nights in Dec 2025

10/10 Excellent

Charli

Travelled with family
Liked: Cleanliness, staff & service, amenities
This was a very great hotel and it was right in the heart of Old San Juan!!!! Definitely would stay again….
Stayed 1 night in Dec 2025

10/10 Excellent

Carla

Liked: Cleanliness, amenities, property conditions & facilities
Very clean. No elevator. Comfortable big room with kitchen
Stayed 1 night in Dec 2025

10/10 Excellent

Fernando

Stayed 1 night in Dec 2025

10/10 Excellent

Obed, Yucaipa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff, nice and accessible accommodation
Stayed 1 night in Dec 2025

10/10 Excellent

David

Stayed 3 nights in Dec 2025

8/10 Good

andreina, Doral

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean and bed comfortable. Perfect location
Stayed 3 nights in Dec 2025

8/10 Good

Edna, Port Otangr

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Well Located . Unfortunately you can hear everything from the outside . It a beautiful hotel but it smell old or moldy.
Stayed 1 night in Dec 2025

10/10 Excellent

Renuka

Liked: Cleanliness, staff & service, amenities
Clean room. Very courteous front desk staff.
Stayed 2 nights in Dec 2025

8/10 Good

Sandra MARQUARDT

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2025

2/10 Terrible

Donna

Stayed 1 night in Dec 2025