Fortaleza Suites

3.5 star property

Photo gallery for Fortaleza Suites

An open door with white curtains, a chair with a cushion, a small table with a cup and saucer, and a potted plant.
Suite (Fortaleza) | Living area
A cozy living room with a wooden ceiling, a sofa, chairs, and potted plants.
A cozy living room with a wooden sofa, a coffee table, and various potted plants.
Suite (San Sebastian)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
The current price is NZ$185
includes taxes & fees
6 July - 7 July

Explore the area

View map
315 Calle Fortaleza, Old San Juan, San Juan, 00901
  • Place, Calle Fortaleza
    ‪1 min walk‬
  • Place, Port of San Juan
    ‪2 min walk‬
  • Place, Castillo de San Cristobal
    ‪4 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬

Room options

Presidential Suite

8.8 out of 10
Excellent
(22 reviews)
  • City view
  • 3 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Suite (Fortaleza)

9.0 out of 10
Wonderful
(17 reviews)
  • City view
  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds, 1 Single Futon and 1 Queen Sofa Bed
  • Free Wi-Fi

Suite (San Sebastian)

9.6 out of 10
Exceptional
(13 reviews)
  • 2 bedrooms
  • Sleeps 7
  • 2 Queen Beds, 1 Single Futon and 1 Queen Sofa Bed
  • Free Wi-Fi

Suite (San Cristobal)

9.4 out of 10
Exceptional
(11 reviews)
  • 2 bedrooms
  • Sleeps 7
  • 2 Queen Beds, 1 Single Sofa Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

Room (Princesa)

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Room (San Jose)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room (San Justo)

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Room (Sol)

8.6 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Room (Luna)

7.8 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Room (San Felipe)

9.6 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room (Plaza de Armas)

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Room (Plaza Colon)

8.2 out of 10
Very good
(14 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room (Norzagaray)

8.0 out of 10
Very good
(11 reviews)
  • 6 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

About the area

San Juan

Fortaleza Suites puts you in the centre of San Juan, 0.5 km (0.3 mi) from Port of San Juan and 3.6 km (2.2 mi) from Condado Beach. Highlights at this Colonial guest house include free in-room WiFi. .This smoke-free guest house offers free WiFi in public areas, a 24-hour front desk and express check-in. Additionally, you'll find coffee/tea in a common area, a microwave in a common area and a fridge in a common area. .You'll be 4.4 km (2.7 mi) from Puerto Rico Convention Center and 4.9 km (3 mi) from Casino del Mar at La Concha Resort with a stay at this 3.5-property class Old San Juan guest house.

What's nearby

  • Calle Fortaleza - 1 min walk - 0.0 km
  • Port of San Juan - 2 min walk - 0.3 km
  • Plaza de Armas - 4 min walk - 0.4 km
  • Castillo de San Cristobal - 4 min walk - 0.4 km
  • Catedral Basilica Menor de San Juan Bautista - 7 min walk - 0.6 km

Getting around

  • Sacred Heart Station - 8 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 15 min drive

Restaurants

  • ‪Raices Restaurant - ‬3 min walk
  • ‪Pirilo Pizza Rústica - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Galeria Paseo Portuario - ‬2 min walk
  • ‪BrickHaus - ‬2 min walk

About this property

Fortaleza Suites

Fortaleza Suites offers its guests a vending machine, multilingual staff, and coffee/tea in common area. WiFi and wired Internet are free in public spaces. Fortaleza Suites also features express check-in, express check-out, and a microwave in a common area.

This 3.5-star San Juan guest house is smoke free.

  • 14 guestrooms or units
  • 2 levels
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • No smoking on site
  • Microwave in a common area
  • Fridge in a common area
  • Water dispenser
Fortaleza Suites offers 14 accommodations with a hairdryer and free toiletries. This individually decorated and furnished accommodation includes desks. Televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Hairdryers and change of towels can be requested. Housekeeping is provided on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping on request
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Desk
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 60.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. The property is professionally cleaned.

Property Registration Number 887900

Property is also known as

Fortaleza Suites
Fortaleza Suites Apartment
Fortaleza Suites Apartment San Juan
Fortaleza Suites San Juan
Fortaleza Suites San Juan
Fortaleza Suites Guesthouse
Fortaleza Suites Guesthouse San Juan

Frequently asked questions

What is the cancellation policy at Fortaleza Suites?

Fortaleza Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fortaleza Suites?

As of 4 Jul 2026, prices found for a 1-night stay for 2 adults at Fortaleza Suites on 6 Jul 2026 start from NZ$185, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Fortaleza Suites?

The closest beach to Fortaleza Suites is Condado Beach (3.3 km).

Is there a free airport shuttle available at Fortaleza Suites?

No, Fortaleza Suites does not offer an airport shuttle service.

What time are check-in & check-out at Fortaleza Suites?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Fortaleza Suites?

No, only service animals are allowed.

Fortaleza Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 837 out of 1340 reviews
Rating 8 - Good. 298 out of 1340 reviews
Rating 6 - Okay. 117 out of 1340 reviews
Rating 4 - Poor. 37 out of 1340 reviews
Rating 2 - Terrible. 51 out of 1340 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

aidan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in a great location
Stayed 1 night in Mar 2026
Verified

6/10 Okay

jacki

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice location
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel and return to it annually :)
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay centrally located. Very friendly staff. Enjoyed our room.
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Alexandre

This place was ok for a short stay. Great location.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Pamela J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a beautiful building and fabulous staff. We’ll stay here again.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

john

Liked: Cleanliness
Front desk staff was incredible and super helpful!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lawrence

Liked: Cleanliness, property conditions & facilities
Great location, clean, very nice people, comfortable. Also an easy walk to the cruise port. It was a great stay!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Libby

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful amenities, friendly and helpful staff, great location!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for old San juan
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and in the perfect spot! Nice staff as well
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Greta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect for experiencing Old San Juan. The building is historic and the woodwork is beautiful. The beds are very firm. Overall a lovely and quaint little stay.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Evy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurants close by. Very cute hotel, with everything you’ll need for a comfortable stay.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Arleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here 3 times; I highly recommend. Very walkable to shops and restaurants. Staff is very friendly, providing exceptional customer service. I have never had an issue staying here.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Teofila

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, we had enough amenities and the staff was wonderful
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
Cute, charming location in the middle of e everything.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jokerria

Liked: Cleanliness, staff & service
Great location! Room was okay. Water was hot!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Mariel

Liked: Cleanliness, property conditions & facilities
Clean and very professional staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Princess and canard line ships are 10 minutes walk.in old town .felt safe at night
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff I’d met were so amazing and kind, always willing to help. The hotel's location was central to everything in Old San Juan and a short walk to the parking garages if you do have a car.
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Jeff

Liked: Cleanliness, property conditions & facilities
The room was clean and staff very friendly, being in old San Juan was a treat
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, property conditions & facilities
Great service with luggage holding
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Clothildes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you all so much! The area was tourist friendly and taking the water taxi was a highlight Are you next time, same room #!!!
Taking the water taxi back to old Puerto Rico, amazing!
Thank you Lord!
Nope I do not drink, yep they sold food!!!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Minerva

Liked: Cleanliness, staff & service, amenities
The place overpass my expectations. The staff were ultra friendly and helpful. Perfect location to explore Old San Juan. We were able to walk to near attractions, restaurants and stores.
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Megan

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This hotel is located in the center of cruise ship cheesy stores. It is very loud, though does enforce its quiet hours. Very clean and staff is very welcoming. It’s good for budget travelers…beyond that look for someone else.
Stayed 2 nights in Mar 2026