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Four Points by Sheraton Caguas Real Hotel & Casino

Property class: 3.5

Photo gallery for Four Points by Sheraton Caguas Real Hotel & Casino

A spacious lobby with a staircase, wooden paneling, and a reception desk.
A table set with green napkins, clear glassware, and white flowers.
An outdoor patio area with seating, umbrellas, and potted plants.
A modern restaurant with a bar area, wooden flooring, and contemporary lighting fixtures.
A modern hotel lobby with a central round table, white chairs, and a bench along the walls.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is NZ$435
includes taxes & fees
1 Nov - 2 Nov

Explore the area

View map
500 Alhambra En Granada Boulevard, Caguas, 00726
  • Place, Carribbean Cinemas Las Catalinas
    ‪5 min drive‬
  • Place, Plaza Palmer
    ‪5 min drive‬
  • Place, Shops at Caguas
    ‪6 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a wardrobe, and a framed picture on the wall.

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(36 reviews)
  • Mountain view
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, desk, chair, and a view of a swimming pool.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(50 reviews)
  • Mountain view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Pool View

A hotel room with two beds, a desk, a chair, a TV, a window with curtains, and a nightstand with a lamp.

Deluxe Room, 2 Queen Beds, Pool View

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

Room

Deluxe Room, 1 King Bed, Pool View

8.6 out of 10
Excellent
(4 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a bed, desk, chair, and a view of mountains through a window.

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(18 reviews)
  • Mountain view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Pool View

A hotel room with a bed, desk, and seating area. There is a window with a view of a pool and palm trees.

Deluxe Suite, 1 King Bed with Sofa bed, Pool View

10.0 out of 10
Exceptional
(5 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a bed, desk, and seating area. There is a window with a view of a pool and palm trees.

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 58 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Caguas

A family-friendly stay in Caguas awaits you at Four Points by Sheraton Caguas Real Hotel & Casino. You'll be 7.1 km (4.4 mi) from Jardin Botanico y Cultural de Caguas and 22.9 km (14.2 mi) from El Yunque National Forest. Highlights at this hotel include a casino, a restaurant and an outdoor swimming pool. .The family restaurant, SOCA Restaurant, is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the 24-hour gym, kids' swimming pool, waterslide and pool loungers. Business travelers can take advantage of meeting rooms, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Full breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also the convenience of self parking. .Places within a 30-minute drive of this 3.5-property class Caguas hotel include Condado Beach and Pan American Pier.

What's nearby

  • Carribbean Cinemas Las Catalinas - 5 min drive - 5.8 km
  • Centro Criollo de Ciencia y Tecnología del Caribe - 5 min drive - 5.0 km
  • Plaza Palmer - 5 min drive - 5.2 km
  • Shops at Caguas - 6 min drive - 5.8 km
  • Casa Rosada - 6 min drive - 5.6 km

Getting around

  • San Juan (SJU-Luis Munoz Marin Intl.) - 29 min drive

Restaurants

  • ‪Taco Bell - ‬4 min drive
  • ‪New Swiss Cream - ‬4 min drive
  • ‪Church's Chicken Caguas Sur - ‬18 min walk
  • ‪Subway - ‬18 min walk
  • ‪Burger King - ‬4 min drive

About this property

Four Points by Sheraton Caguas Real Hotel & Casino

Four Points by Sheraton Caguas Real Hotel & Casino offers its guests a kids' pool, an outdoor pool, a waterslide, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A casino, a terrace, and multilingual staff are also featured at the family-friendly Four Points by Sheraton Caguas Real Hotel & Casino. For a fee, parking is available.

This 3.5-star Caguas hotel is smoke free.

  • 1 building
  • 125 guestrooms or units
  • 4 levels
  • Conference rooms
  • Casino
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Four Points by Sheraton Caguas Real Hotel & Casino offers 125 accommodations with a safe and free newspapers. Beds feature Select Comfort mattresses. 55-inch LED televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 13.38 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 10 to 25 for adults and USD 10 to 17 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • SOCA Restaurant

Things to do

  • 10 gaming tables
  • 18-hole adjacent golf course
  • 24-hour gym
  • 433 slot machines
  • Casino (3,800 square foot of space)
  • Children's pool
  • Outdoor pool
  • Piano
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Early check-in subject to availability
Early check-in fee: USD 25.00
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 17 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10.00 to 25.00 for adults and USD 10.00 to 17.00 for children
  • Self-parking fee: USD 13.38 per day (in/out privileges)
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Caguas Four Points
Caguas Four Points Sheraton
Caguas Sheraton
Four Points Sheraton Caguas
Four Points Sheraton Caguas Real
Four Points Sheraton Real
Four Points Sheraton Real Hotel
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Sheraton Caguas Four Points
Sheraton Four Points Caguas
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Four Points Puerto Rico
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Four Points by Sheraton Caguas Real Hotel & Casino Hotel
Four Points by Sheraton Caguas Real Hotel & Casino Caguas
Four Points by Sheraton Caguas Real Hotel & Casino Hotel Caguas

Frequently asked questions

What is the cancellation policy at Four Points by Sheraton Caguas Real Hotel & Casino?

Four Points by Sheraton Caguas Real Hotel & Casino offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Four Points by Sheraton Caguas Real Hotel & Casino?

As of 24 Oct 2026, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Caguas Real Hotel & Casino on 1 Nov 2026 start from NZ$435, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Four Points by Sheraton Caguas Real Hotel & Casino?

Yep, Four Points by Sheraton Caguas Real Hotel & Casino has a self car park with in/out privileges for USD 13.38 per day. A self car park is also available, for a fee.

Are there any beaches close to Four Points by Sheraton Caguas Real Hotel & Casino?

The closest beach to Four Points by Sheraton Caguas Real Hotel & Casino is Condado Beach (29.9 km).

Does Four Points by Sheraton Caguas Real Hotel & Casino have a pool?

Four Points by Sheraton Caguas Real Hotel & Casino has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 9:00 AM to 9:00 PM.

Does Four Points by Sheraton Caguas Real Hotel & Casino have a waterslide?

Yep, this property has a waterslide!

What makes Four Points by Sheraton Caguas Real Hotel & Casino a romantic place to stay?

Pool-view dining and a lounge bar, as well as comfy beds in the guestrooms, all help set the scene for a romantic weekend at Four Points by Sheraton Caguas Real Hotel & Casino.

Is Four Points by Sheraton Caguas Real Hotel & Casino family-friendly?

You bet! With amenities such as a children's pool and a waterslide, as well as free infant beds in the guestrooms, it's no surprise that Four Points by Sheraton Caguas Real Hotel & Casino is a hit with families.

Does Four Points by Sheraton Caguas Real Hotel & Casino serve breakfast?

Yep, full brekkie is served weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Four Points by Sheraton Caguas Real Hotel & Casino?

No, Four Points by Sheraton Caguas Real Hotel & Casino does not offer an airport shuttle service.

Is there a bar or restaurant at Four Points by Sheraton Caguas Real Hotel & Casino?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Four Points by Sheraton Caguas Real Hotel & Casino?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Four Points by Sheraton Caguas Real Hotel & Casino?

No, only service animals are allowed.

Is there a golf course on site at Four Points by Sheraton Caguas Real Hotel & Casino?

There is a golf course next to Four Points by Sheraton Caguas Real Hotel & Casino.

Four Points by Sheraton Caguas Real Hotel & Casino Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 644 out of 1001 reviews
Rating 8 - Good. 215 out of 1001 reviews
Rating 6 - Okay. 77 out of 1001 reviews
Rating 4 - Poor. 36 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was convenient for our travel plans. The staff was very welcoming and friendly.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the entire stay. Very friendly and helpful staff, keep up the Great work!!!! CA
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente 👌
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. The staff are amazing and very welcoming. Definitely this will be my place from now on.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff from the house keepers to the bar tenders. I highly recommend this hotel.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was so impressed by the hotel. We booked a suite overlooking the pool and were originally told that housekeeping was every other day, however, we were very happy to find that we had housekeeping services and fresh towels every day! The staff were all incredibly friendly and courteous. Would definitely book again!
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience at this hotel. Clean and nicely maintained. The restaurant is amazing. Lovely heated pool which was well maintained. The staff were very pleasant and accommodating. Loved my stay here.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Clean room, staff was very attentive, casino was excellent and the bar was very good.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, the staff was helpful, room was nice with a great view,and food was delicious
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is close to everything and the staff explains everything at the checking.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Have been staying here every time visiting the island and great service all the time.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room that I received with a separate kitchenette. Lovely view of the mountains and a safe location for two women travelers. Check in staff was lovely.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! The staff was welcoming, the room spotless and comfortable, and the location perfect. I highly recommend this hotel and would definitely return.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cute, clean and modern hotel.
Stayed 1 night in Jul 2024