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Aparthotel

Hugo's Rental

5.0 star property
Luxury aparthotel in San Juan

Photo gallery for Hugo's Rental

Presidential Apartment, City View | Living area
Creator video - submitted by High Heeled Gypsy
Interior
Basic Room
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
The current price is NZ$334
includes taxes & fees
27 Jan - 28 Jan

Explore the area

View map
200 C. de O'Donnell, San Juan, San Juan, 00901
  • Place, Calle Fortaleza
    ‪1 min walk‬
  • Place, Castillo de San Cristobal
    ‪1 min walk‬
  • Place, Port of San Juan
    ‪4 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬

Room options

View all photos for Classic Studio

Classic Studio

Classic Studio

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Hairdryer
Private bathroom
Digital channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Apartment, City View

Presidential Apartment, City View | Living area

Presidential Apartment, City View

Highlights

Furnished balcony
Separate dining area
Air conditioning
Kitchen
Full-sized fridge/freezer
LED TV
3 bedrooms
Hairdryer
  • 111 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Double Beds
  • City view

View all photos for Room

Free WiFi, bed sheets

Room

Highlights

Air conditioning
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room

Basic Room

Basic Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room

Comfort Room

Highlights

Air conditioning
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room

Classic Room

Classic Room

Highlights

Air conditioning
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room

Traditional Room

Traditional Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Studio, Garden View

Basic Studio, Garden View

Basic Studio, Garden View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
LED TV
Hairdryer
Private bathroom
Digital channels
  • Sleeps 2
  • 1 Queen Bed
  • Garden view

View all photos for Comfort Studio

Comfort Studio

Comfort Studio

Highlights

Air conditioning
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio

Standard Studio

Standard Studio

Highlights

Air conditioning
LED TV
Hairdryer
Private bathroom
Digital channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Studio

Traditional Studio

Traditional Studio

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

San Juan

A luxury stay in San Juan awaits you at Hugo's Rental. You'll be 0.6 km (0.4 mi) from Port of San Juan and 3.6 km (2.2 mi) from Condado Beach. Highlights at this aparthotel include free in-room WiFi. .You can enjoy a hairdryer in each apartment. Housekeeping is available on request. .This smoke-free aparthotel has free WiFi in public areas and luggage storage. Added amenities include a microwave in a common area. .With a stay at this 5-property class Old San Juan aparthotel, you'll be 4 km (2.5 mi) from Distrito T-Mobile and 4.3 km (2.7 mi) from Puerto Rico Convention Center.
View more Aparthotels in San JuanOpens in a new window

What's nearby

  • Calle Fortaleza - 1 min walk - 0.1 km
  • Castillo de San Cristobal - 1 min walk - 0.2 km
  • Port of San Juan - 4 min walk - 0.4 km
  • Plaza de Armas - 4 min walk - 0.4 km
  • Catedral Basilica Menor de San Juan Bautista - 7 min walk - 0.6 km

Getting around

  • Domenech Station - 11 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 29 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Caficultura - ‬2 min walk
  • ‪Cafe Berlin - ‬2 min walk
  • ‪Casa Luna Rest - ‬2 min walk
  • ‪Mr Weenie Waffles - ‬1 min walk

About this property

Hugo's Rental

Luxury aparthotel in San Juan
Hugo's Rental offers its guests a microwave in a common area. WiFi is free in public spaces.

This 5-star San Juan aparthotel is smoke free.

  • 12 guestrooms or units
  • Storage area for luggage
  • No smoking on site
  • Microwave in a common area
Hugo's Rental offers 12 air-conditioned accommodations with complimentary slippers and a hairdryer. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Bathrooms include a shower. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Shared microwave

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Laundry

  • Laundromat nearby

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request) (for a fee)
  • Luggage storage
  • Virtual front desk

Location highlights

  • In a shopping district
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 12 units
  • Bed sheets changed on request
  • Housekeeping (on request)
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and an access code; your host will greet you
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

  • Pets and service animals are not allowed at Hugo's Rental

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200
  • An effective city/local tax rate of 7.0 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen fee: USD 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Mastercard, Discover, debit cards and cash.

Property Registration Number 609095100

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hugo's Rental San Juan
Hugo's Rental Aparthotel
Hugo's Rental Aparthotel San Juan

Frequently asked questions

Are there any beaches close to Hugo's Rental?

The closest beach to Hugo's Rental is Condado Beach (3.3 km).

How much does it cost to stay at Hugo's Rental?

As of 25 Jan 2026, prices found for a 1-night stay for 2 adults at Hugo's Rental on 27 Jan 2026 start from NZ$313.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Hugo's Rental?

No, Hugo's Rental does not offer an airport shuttle service.

What time are check-in & check-out at Hugo's Rental?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Hugo's Rental?

No, pets and service animals are not allowed.

Hugo's Rental Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 213 out of 284 reviews
Rating 8 - Good. 47 out of 284 reviews
Rating 6 - Okay. 14 out of 284 reviews
Rating 4 - Poor. 5 out of 284 reviews
Rating 2 - Terrible. 5 out of 284 reviews

9.8/10

Cleanliness

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Norman

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay and would totally recommend. No TV but u dont need one. Our Ipad was all we needed. Safe secure and able to get out and walk with out fear. Totally recommend. 10 outof 10
Stayed 1 night in Oct 2025

10/10 Excellent

Heather

Liked: Cleanliness, property conditions & facilities
Nice location right on the square in Old San Juan
Stayed 11 nights in Oct 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, Maricruz was prompt and nice. Very easy.
Stayed 1 night in Oct 2025

10/10 Excellent

Li, West Columbia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Place looks tiny from the outside but inside is spacious with 2 courtyards. Beautiful room with great AC. Included towels and beach towels. Bed was soft. Microwave in common area. Mini fridge in room. Shower pressure was just ok, but that isn’t a deal breaker. I would definitely recommend staying here, especially if you are going to be coming in early for a cruise, as they will store your luggage and it’s really close to port. Very clean!
Stayed 1 night in Sep 2025

10/10 Excellent

Aglae

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Many souvenir shops around the area.
Stayed 4 nights in Sep 2025

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at Hugo's was perfect in every way! They were so accommodating for us. The building was perfectly situated by the plaza where there was nighttime dancing and music. Walkable all over Old San Juan. Inside things were very clean, quiet and unique. Unique. Glad I didn't go with just another chain hotel. And then the bed... Seriously I was tempted to find the name brand of it. It was so incredibly comfortable!! I would stay here again in a heartbeat.
Stayed 1 night in Sep 2025

10/10 Excellent

Rene

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, accommodating, and super cute place to stay if you just need a room to sleep in and plan on doing a lot of walking/dining out, in Viejo San Juan. Would love to stay here again in the future.
Stayed 3 nights in Aug 2025

10/10 Excellent

Gerson

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
In the heart of old San Juan. Really clean, walkable distance to restaurants, bars, shops, grocery, & parking lots if needed. Highly recommend, especially for the price.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was our second stay here and we loved it just as much as the first! The property is beautiful, the location is fantastic, and everything in Old San Juan is easily walkable. They are such a great host—very communicative and welcoming. The A/C kept the rooms perfectly cool, everything was super clean, and there’s even a parking garage nearby if you have a rental. Such a great spot—can’t wait to come back again!
Stayed 4 nights in Aug 2025

8/10 Good

Stacey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Parking is on the street which is crowded. Challenging for someone with a car. Management is very nice and helpful. We stayed in the room at the top floor which is basically rooftop and there is NO elevator. The stairs are steep and narrow. So, I wouldn’t recommend it for anyone with luggage.The room was clean and comfortable.
Steps to our room.
Great views of Old San Juan
Stayed 1 night in Sep 2025

10/10 Excellent

Regina

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very nice with cultural architecture
Stayed 2 nights in Sep 2025

10/10 Excellent

Xiomara

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was a really great location. The room did not have a TV for those that would prefer one. No info on the wifi available in the room. The room was clean but the towels smelled like they weren't cleaned, could be a washing machine issue. The best parking was Doña Fela parking down the street (about a 4 minute walk). Other than that it was a great stay. I would stay there again and i would recommend it as well.
Entrance way
Room
Room
Room
Stayed 1 night in Sep 2025

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Great communication with the staff also great location, minutes from everything!!
Stayed 1 night in Aug 2025

10/10 Excellent

Christian

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved this place. Staff is super friendly and very helpful. Location could not be better easy in and out with so much in walking distance. Will 100% be coming back here.
Stayed 6 nights in Aug 2025

10/10 Excellent

Christopher

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Property is close to a lot of things. I enjoyed my stay.
Stayed 4 nights in Aug 2025

10/10 Excellent

Doreen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Our room was lovely, although there were no windows. We asked for a late check out and for a few dollars we were told to take our time and they would notify housekeeping. They also gave us a place to store our luggage while we toured the city before boarding our ship (we were there a day early for our cruse).
Stayed 1 night in Aug 2025

8/10 Good

Maritza, Tampa

Travelled with partner
The place has a lot of potential. Unfortunately, it could use better maintenance and decor for a more aesthetically pleasing look. The rooms were clean but small. Photos are a bit deceiving. Parking is not easy. There are parking lots nearby thou for 10-15 night. Really close to everything.
Stayed 3 nights in May 2025

10/10 Excellent

JUAN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente ubicación, cuartos cómodos y muy limpios. Creo haber elegido la mejor opción de alojamiento en el viejo San Juan.
Stayed 4 nights in Aug 2025

10/10 Excellent

Briana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing time, convenient to everything, and the host was always there when needed!
Stayed 4 nights in Jul 2025

10/10 Excellent

Zachary

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful place. Awesome neighborhood/ location. Not too loud from the outside noise, but walls are thin if you don't want your inside neighbors to hear what you're up to. Comfy bed too
Stayed 2 nights in Aug 2025

10/10 Excellent

Raul, Brooklyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is amazing and so accommodating. The host was truly a blessing with the recommendations on what to eat for breakfast, lunch and dinner !. Truly appreciate the staff for the cleanliness, the beauty with the plants and just overall culture. Would definitely come back and recommend everyone to come back. Everything was nearby and to be honest you really didn’t need a car cause you have everything within walking distance. Once again thank you for the wonderful and pleasant experience and stay 😊
Stayed 3 nights in Aug 2025

8/10 Good

Paula

Liked: Cleanliness, property conditions & facilities
Very good location!
Stayed 4 nights in Jun 2025

10/10 Excellent

brian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was very easy to communicate, helpful, abominations was great. Helpful to find things we needed and willingness to help with those things. Thank you
Stayed 2 nights in Aug 2025

8/10 Good

Elisa

Travelled with group
Liked: Cleanliness, property conditions & facilities
Hugo’s is the cutest little spot located near lots of local spots and right across from the plaza. We had a great stay here. It’s a great location, clean, and quiet. Be warned that parking is an issue if you have a car (uber friendly) and the walls are very thin. Only reason I didn’t give it 5 stars was due to communication about check in. No email was sent so I had a hard time finding it but luckily ran into another guest who directed me to where to check in.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lizzette

Liked: Cleanliness, property conditions & facilities
We really enjoyed our stay, Maricruz and her staff were always very attentive and kind
Stayed 4 nights in Aug 2025