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Hyatt House San Juan

Property class: 3.5

Photo gallery for Hyatt House San Juan

A swimming pool surrounded by palm trees and a building with multiple windows.
A tall building with a lit facade and a sign reading 'HYATT HOUSE'.
A modern kitchen with wooden cabinets, a central island, and pendant lighting.
An outdoor seating area with chairs and a table, a stone wall, and a pergola structure.
A modern kitchen with a large window, stainless steel appliances, and a variety of fresh produce on the counter.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$452
includes taxes & fees
29 Nov - 30 Nov

Explore the area

View map
615 Ave Fernandez Juncos, Distrito de Convenciones, San Juan, 00907
  • Place, Sheraton Casino
    ‪4 min walk‬
  • Place, Distrito T-Mobile
    ‪5 min walk‬
  • Place, Puerto Rico Convention Center
    ‪8 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪12 min drive‬

Room options

View all photos for One Bedroom King Suite

A hotel room with a bed, a nightstand with a lamp, a potted plant, a framed artwork, and a closet with a hanging towel and a hat.

One Bedroom King Suite

9.2 out of 10
Wonderful
(29 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 1 King Bed

A hotel room with a bed, a desk with a coffee maker, a suitcase, and a television.

Room, 1 King Bed

9.4 out of 10
Exceptional
(31 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Studio Suite King

A modern hotel room with a grey sofa, a small table, a lamp, a kitchen area, and a large window offering a city view.

Studio Suite King

9.2 out of 10
Wonderful
(40 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Guestroom King View

A modern kitchen with a built-in stove, a small refrigerator, and a dining area with a bench and a pendant light.

Guestroom King View

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Bay View (San Juan)

A bathroom with a white sink, a mirror, a towel rack, a handrail, and a framed picture on the wall.

Room, 1 King Bed, Bay View (San Juan)

8.8 out of 10
Excellent
(21 reviews)
  • Bay view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Studio Suite, 1 King Bed, Accessible, Bathtub

A modern hotel room with a flat-screen TV, a desk with a chair, a kitchenette, a sofa with a lamp, and a framed picture on the wall.

Studio Suite, 1 King Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(7 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

A modern kitchen with a large island, stainless steel appliances, and a view of the marina.

Suite, 1 Bedroom, Bay View (San Juan)

9.6 out of 10
Exceptional
(8 reviews)
  • Bay view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

A modern living room with a sectional sofa, a small table with a lamp, a potted plant, and large windows offering a view of the city.

Suite, 1 Bedroom, Bay View (San Juan)

9.2 out of 10
Wonderful
(10 reviews)
  • Bay view
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

A modern hotel room with a kitchenette, a dining area, a bed, and a view of the cityscape.

Suite, 1 Bedroom, Bay View (San Juan)

9.2 out of 10
Wonderful
(10 reviews)
  • Bay view
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 2 Queen Beds, Bay View (Den, No Sofabed)

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

Room, 2 Queen Beds, Bay View (Den, No Sofabed)

9.0 out of 10
Wonderful
(18 reviews)
  • Bay view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 2 Queen Beds (Den, No Sofabed)

A hotel room with two beds, a desk with a laptop, a TV, and a wardrobe.

Room, 2 Queen Beds (Den, No Sofabed)

9.0 out of 10
Wonderful
(26 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 King Bed, Roll-in Shower, Bay View

A hotel room with a large bed, a desk, a chair, a window with a view, and two bedside tables with lamps.

Suite, 1 King Bed, Roll-in Shower, Bay View

9.0 out of 10
Wonderful
(2 reviews)
  • Bay view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, Roll-in Shower (view)

A hotel room with a sofa, a dining table with fruit, a TV, and a bed.

Suite, Roll-in Shower (view)

9.4 out of 10
Exceptional
(3 reviews)
  • Bay view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, Accessible Bathtub, Bay View

A modern bathroom with a bathtub, toilet, sink, and a shower with a curtain.

Suite, Accessible Bathtub, Bay View

  • Bay view
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, Bathtub, Bay View

A modern hotel room with a dining area, a TV, a potted plant, artwork, and luggage.

Suite, Bathtub, Bay View

  • Bay view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

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About the area

San Juan

At Hyatt House San Juan you'll be within just a 10-minute stroll of Distrito T-Mobile and Pan American Pier. Highlights at this hotel include a complimentary breakfast, an outdoor swimming pool and a free area shuttle. .H Bar is the hotel's own bar, serving drinks along with light fare. Added amenities include free Wi-Fi in public areas, a 24-hour gym and a snack bar/deli. There's also self parking, along with the convenience of a free beach shuttle. .Sights within a 10-minute walk of this 3.5-property class Santurce hotel include Puerto Rico Convention Center and Escambron Beach is within 30 minutes.

What's nearby

  • Sheraton Casino - 4 min walk - 0.4 km
  • Distrito T-Mobile - 5 min walk - 0.5 km
  • Puerto Rico Convention Center - 8 min walk - 0.7 km
  • Condado Beach - 16 min walk - 1.4 km
  • Escambron Beach - 20 min walk - 1.7 km

Getting around

  • Hato Rey Station - 5 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 11 min drive

Restaurants

  • ‪Choices Sheraton - ‬6 min walk
  • ‪Sazon Cocina Criolla - ‬6 min walk
  • ‪Los Pinos Cafe - ‬9 min walk
  • ‪Éter Rooftop & Lounge - ‬7 min walk
  • ‪Pudge’s Pizza - ‬6 min walk

About this property

Hyatt House San Juan

Hyatt House San Juan offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

There are 2 meeting rooms available. A terrace, barbecue grills, and an arcade/games room are also featured at the business-friendly Hyatt House San Juan. An area shuttle within 3 miles and A beach shuttle are free. Parking is available for a fee.

This 3.5-star San Juan hotel is smoke free.

  • 126 guestrooms or units
  • 6 levels
  • Built in 2014
  • Buffet breakfast (free)
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
Hyatt House San Juan offers 126 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

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  • Pet-friendly
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4.6 out of 5, Wonderful, 2,124 reviews
The price is NZ$399
includes taxes & fees
29 Nov - 30 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 3 miles
  • Free beach shuttle
  • Onsite parking available only on request
  • Parking on site (USD 18 per night)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • H Bar

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Ceiling hoist
  • Hardwood flooring in room
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 6 floors
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 6 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 54.50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 18.00 per night
  • Pet fee: USD 100 per pet (varies based on length of stay) plus a one-off USD100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt House Hotel San Juan
Hyatt House San Juan
Hyatt House San Juan Aparthotel
Hyatt House Aparthotel
Hyatt House San Juan Hotel
Hyatt House San Juan San Juan
Hyatt House San Juan Hotel San Juan

Frequently asked questions

What is the cancellation policy at Hyatt House San Juan?

Hyatt House San Juan offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt House San Juan?

As of 14 Nov 2026, prices found for a 1-night stay for 2 adults at Hyatt House San Juan on 29 Nov 2026 start from NZ$452, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt House San Juan?

Yep, Hyatt House San Juan has a self car park for USD 18.00 per night. A self car park is also available, for a fee.

Are there any beaches close to Hyatt House San Juan?

Yep, Hyatt House San Juan is a short 13-minute walk from Condado Beach. Fun beach activities include snorkelling, kayaking and sailing. You can also find motor boats and boat tours.

Does Hyatt House San Juan have a pool?

Hyatt House San Juan has a pool. The pool is open 6:00 AM to 10:00 PM.

What makes Hyatt House San Juan a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hyatt House San Juan.

Is Hyatt House San Juan family-friendly?

You bet! With amenities such as an arcade and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that Hyatt House San Juan is a hit with families.

Does Hyatt House San Juan serve breakfast?

Yeah, our guests enjoy the free buffet brekkie here! Served on weekdays between 6:30 AM and 9:00 AM and on weekends from 7:00 AM to 10:00 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Hyatt House San Juan?

No, Hyatt House San Juan does not offer an airport shuttle service.

What time are check-in & check-out at Hyatt House San Juan?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Hyatt House San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 876 out of 1252 reviews
Rating 8 - Good. 229 out of 1252 reviews
Rating 6 - Okay. 73 out of 1252 reviews
Rating 4 - Poor. 36 out of 1252 reviews
Rating 2 - Terrible. 38 out of 1252 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful really enjoyed my stay
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent stay. Great hotel
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and location
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room,excelente breakfast
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was excellent and so was the staff. I would absolutely stay here again. Thank you for your service.
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with breakfast offerings, the staff made the stay worthwhile.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and staff was friendly. Overall it was a nice hotel.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Good breakfast Staff was very helpful Great location
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent spot to stay a few mins away from Viejo San Juan and walking distance to T-mobile center
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location! You are able to walk around and the cruise port was literally a six minute Uber drive
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff from Cordero down to all the attendants and cleaning staff, great place to stay and I would definitely recommend it to everyone that stays in San Juan , this place will be on my list for the next time I travel to San Juan.
Stayed 8 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, Friendly staff.
Stayed 1 night in May 2026
Verified review

8/10 Good

Great place to stay with the kids
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and room was clean and comfortable.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good breakfast
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was perfect
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They will let you take out food from breakfast and will provide boxes.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is superb. Would recommend this hotel to anyone planning on enjoying a short or long term stay at our beautiful Puerto Rico.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Nice Staff! Hotel is so clean and smells amazing. 5minute walk to Distrito Tmobile where are many many food and bar options and the Casino at the Sheraton where they have live music every night. Very affordable for the location it is! Beautiful view on the Bay side! Highly recommend ⭐️⭐️⭐️⭐️⭐️
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked my stay. The staff was really helpful. Location is really good and amenities were in good conditions.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place- hidden charges
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean upon arrival. Friendly staff and very helpful. Walking distance to T-Mobile district with a lively environment. Family frindly.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was super, very nice staff and delicious breakfast on both days.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the hotel to be very clean, the staff went out of the way to be helpful, and the included breakfast was great, including a cook to order omelette station.
Stayed 1 night in Apr 2026