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Hyatt House San Juan

3.5 star property

Photo gallery for Hyatt House San Juan

Outdoor pool
Terrace/patio
Free daily buffet breakfast
Exterior
Suite, 1 Bedroom, Bay View (San Juan) | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$439
includes taxes & fees
31 May - 1 June

Explore the area

View map
615 Ave Fernandez Juncos, Distrito de Convenciones, San Juan, 00907
  • Place, Sheraton Casino
    ‪4 min walk‬
  • Place, Distrito T-Mobile
    ‪5 min walk‬
  • Place, Puerto Rico Convention Center
    ‪8 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪11 min drive‬

Room options

View all photos for One Bedroom King Suite

Egyptian cotton sheets, premium bedding, in-room safe, desk

One Bedroom King Suite

9.0 out of 10
Wonderful
(23 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed

9.2 out of 10
Wonderful
(29 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite King

Studio Suite King

Studio Suite King

9.4 out of 10
Exceptional
(36 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Guestroom King View

Guestroom King View | Private kitchen

Guestroom King View

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Bay View (San Juan)

Room, 1 King Bed, Bay View (San Juan)

Room, 1 King Bed, Bay View (San Juan)

9.0 out of 10
Wonderful
(18 reviews)
  • Bay view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed, Accessible, Bathtub

Studio Suite, 1 King Bed, Accessible, Bathtub

Studio Suite, 1 King Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(7 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan) | Restaurant

Suite, 1 Bedroom, Bay View (San Juan)

9.6 out of 10
Exceptional
(8 reviews)
  • Bay view
  • 44 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan) | View from room

Suite, 1 Bedroom, Bay View (San Juan)

9.2 out of 10
Wonderful
(10 reviews)
  • Bay view
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan)

9.0 out of 10
Wonderful
(8 reviews)
  • Bay view
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Bay View (Den, No Sofabed)

Room, 2 Queen Beds, Bay View (Den, No Sofabed)

Room, 2 Queen Beds, Bay View (Den, No Sofabed)

9.0 out of 10
Wonderful
(14 reviews)
  • Bay view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds (Den, No Sofabed)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds (Den, No Sofabed)

9.2 out of 10
Wonderful
(20 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Roll-in Shower, Bay View

Suite, 1 King Bed, Roll-in Shower, Bay View

Suite, 1 King Bed, Roll-in Shower, Bay View

10.0 out of 10
Exceptional
(1 review)
  • Bay view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Roll-in Shower (view)

Suite, Roll-in Shower (view)

Suite, Roll-in Shower (view)

9.0 out of 10
Wonderful
(2 reviews)
  • Bay view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Accessible Bathtub, Bay View

Suite, Accessible Bathtub, Bay View | Bathroom

Suite, Accessible Bathtub, Bay View

  • Bay view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Bathtub, Bay View

Suite, Bathtub, Bay View

Suite, Bathtub, Bay View

  • Bay view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About the area

San Juan

At Hyatt House San Juan you'll be within just a 10-minute stroll of Distrito T-Mobile and Pan American Pier. Highlights at this hotel include a complimentary breakfast, an outdoor swimming pool and a free area shuttle. .H Bar is the hotel's own bar, serving drinks along with light fare. Added amenities include free Wi-Fi in public areas, a 24-hour gym and a snack bar/deli. There's also self parking, along with the convenience of a free beach shuttle. .Sights within a 10-minute walk of this 3.5-property class Santurce hotel include Puerto Rico Convention Center and Escambron Beach is within 30 minutes.

What's nearby

  • Sheraton Casino - 4 min walk - 0.4 km
  • Distrito T-Mobile - 5 min walk - 0.5 km
  • Puerto Rico Convention Center - 8 min walk - 0.7 km
  • Condado Beach - 16 min walk - 1.4 km
  • Escambron Beach - 20 min walk - 1.7 km

Getting around

  • Hato Rey Station - 5 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 11 min drive

Restaurants

  • ‪Medalla Arena - ‬6 min walk
  • ‪Metropol Restaurant & Bar - ‬5 min walk
  • ‪Pudge’s Pizza - ‬6 min walk
  • ‪Patria Yards - ‬4 min walk
  • ‪Sazon Cocina Criolla - ‬6 min walk

About this property

Hyatt House San Juan

Hyatt House San Juan offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

There are 2 meeting rooms available. A terrace, barbecue grills, and an arcade/games room are also featured at the business-friendly Hyatt House San Juan. An area shuttle within 3 miles and A beach shuttle are free. Parking is available for a fee.

This 3.5-star San Juan hotel is smoke free.

  • 126 guestrooms or units
  • 6 levels
  • Built in 2014
  • Buffet breakfast (free)
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
Hyatt House San Juan offers 126 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Similar properties

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Hyatt Place San Juan
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  • Pool
  • Breakfast included
  • Pet-friendly
  • Water slide
4.5 out of 5, Wonderful, 1,638 reviews
The price is NZ$421
includes taxes & fees
21 May - 22 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 3 miles
  • Free beach shuttle
  • Onsite parking available only on request
  • Parking on site (USD 18 per night)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • H Bar

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Ceiling hoist
  • Hardwood flooring in room
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 6 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 6 AM

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests under 11 years old must provide proof of a negative PCR/antigen test (issued within 72 hours before check-in) during check-in.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 54.50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 18.00 per night
  • Pet fee: USD 100 per pet (varies based on length of stay) plus a one-off USD100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt House Hotel San Juan

Hyatt House San Juan

Hyatt House San Juan Aparthotel

Hyatt House Aparthotel

Hyatt House San Juan Hotel

Hyatt House San Juan San Juan

Hyatt House San Juan Hotel San Juan

Frequently asked questions

What is the cancellation policy at Hyatt House San Juan?

Hyatt House San Juan offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt House San Juan?

As of 15 May 2026, prices found for a 1-night stay for 2 adults at Hyatt House San Juan on 31 May 2026 start from NZ$439, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt House San Juan?

Yep, Hyatt House San Juan has a self car park for USD 18.00 per night. A self car park is also available, for a fee.

Are there any beaches close to Hyatt House San Juan?

Yep, Hyatt House San Juan is a short 13-minute walk from Condado Beach. Fun beach activities include snorkelling, kayaking and sailing. You can also find motor boats and boat tours.

Does Hyatt House San Juan have a pool?

Hyatt House San Juan has a pool. The pool is open 6:00 AM to 10:00 PM.

What makes Hyatt House San Juan a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hyatt House San Juan.

Is Hyatt House San Juan family-friendly?

You bet! With amenities such as an arcade and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that Hyatt House San Juan is a hit with families.

Does Hyatt House San Juan serve breakfast?

Yeah, our guests enjoy the free buffet brekkie here! Served on weekdays between 6:30 AM and 9:00 AM and on weekends from 7:00 AM to 10:00 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Hyatt House San Juan?

No, Hyatt House San Juan does not offer an airport shuttle service.

What time are check-in & check-out at Hyatt House San Juan?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Hyatt House San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 708 out of 1020 reviews
Rating 8 - Good. 192 out of 1020 reviews
Rating 6 - Okay. 58 out of 1020 reviews
Rating 4 - Poor. 31 out of 1020 reviews
Rating 2 - Terrible. 31 out of 1020 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Priscila

Liked: Cleanliness, property conditions & facilities
Clean room, amenities, staff and location!
Stayed 2 nights in Feb 2026

10/10 Excellent

Maritza

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had an awesome time. Everything was great with family.
Stayed 3 nights in Feb 2026

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and neat. Experience was great and had no issues…
Stayed 1 night in Feb 2026

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very clean and large room and staff was very helpful
Stayed 1 night in Jan 2026

10/10 Excellent

Sean

Stayed 1 night in Feb 2026

10/10 Excellent

gary

Liked: Cleanliness, amenities, property conditions & facilities
Perfect,staff great,hotel clean,location perfect for a pre. Cruise stay
Stayed 1 night in Feb 2026

2/10 Terrible

carmen

The room was filthy and the aisr condition didnt work.The mangaer told me she woud credit me for the room and she has not ywe
Stayed 1 night in Feb 2026

8/10 Good

Sylvie

Travelled with group
Disliked: Cleanliness, staff & service, amenities
very good
Stayed 2 nights in Jan 2026

10/10 Excellent

Kenny, Brooklyn

Stayed 1 night in Jan 2026

6/10 Okay

Larry

Stayed 2 nights in Jan 2026

10/10 Excellent

Joed

Stayed 1 night in Jan 2026

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 7 nights in Jan 2026

10/10 Excellent

Rene

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, large comfortable rooms, helpful staff.
Stayed 3 nights in Jan 2026

10/10 Excellent

David

Stayed 1 night in Jan 2026

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and spacious. The bathroom was set up well and very modern. The front desk person was gracious and helpful. It is very close to the cruise ship port and T-Mobile area. The breakfast had a lot of variety and clean, roomy area. I would definitely stay here again.
Stayed 1 night in Jan 2026

6/10 Okay

craig

Liked: Cleanliness, amenities
The staff was good. The room was OK at the hotel looks like it needs some refurbishing, especially in the walkways.
Stayed 2 nights in Jan 2026

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. Claudia at front desk went out of her way and always smiling. Very impressed
Stayed 1 night in Jan 2026

8/10 Good

Joy

Liked: Amenities
Front desk staff went above and beyond. Room was nice & big ( we had a king suite). However housekeeping did not replenish towels. Breakfast buffet nice for a hotel. Would stay here again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Javier

Stayed 2 nights in Jan 2026

8/10 Good

William

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The place is spotless , but for the pricing paid the breakfast is poorly served, one guy doing several omelettes at the time , long waiting and are served burned!!
Stayed 1 night in Jan 2026

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this place. We used the shuttle service which was greatly appreciated.
Stayed 1 night in Jan 2026

8/10 Good

Pamela, LaGrange

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with our stay. The room was clean and quiet. The hotel location is great and the shuttle was helpful. We did have an issue one night where we woke up at 3:00 am because we were smelling smoke. We contacted the employee on duty who cam to the room. He could smell the smoke and said the ventilation system was "Hot". We asked for a different room and he told us they were full but he would report the issue to the morning staff. We checked with the manager and he had not reported anything. We asked what was going to be done and they sent maintenance to check. They did not find anything so we could not change rooms. We were told maybe somebody was cooking. I laughed because I know the difference between food cooking and electrical smoke. They should treat guests better when reporting an issue in the room.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kelly-Ann

Liked: Cleanliness, amenities, property conditions & facilities
Clean, staff were friendly, food at the bar was good.
Stayed 1 night in Oct 2025

4/10 Poor

Joseph

Liked: Cleanliness
Disliked: Property conditions & facilities
If you expect functional AC in a hotel, look elsewhere. I stayed 2 nights previous to arriving for a cruise. I first checked into a room that was humid and smelled like mildew. I tried waiting for it to clear out, but it never did, so I contacted the front desk. (I had to go down to the lobby because the "Front Desk" button on the phone never gave anything other than a busy tone.) They moved me to a downgraded room that indeed smelled better, but was more like being in a pool -- humid and smelled of chlorine. In addition, the fridge in the new room was broken and ice had melted onto the floor. I asked a couple of other guests in the elevator if their rooms were also humid and they said yes. All of the hallways were the same. I get that this is a humid climate, and I'd just deal with it if this was a budget hotel, but for $300 a night in a mainstream hotel chain, I don't feel this is acceptable.
Stayed 2 nights in Jan 2026

10/10 Excellent

William

Stayed 1 night in Jan 2026