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Hyatt House San Juan

3.5 star property
Hotel with free breakfast, a quick walk to Pan American Pier

Photo gallery for Hyatt House San Juan

Outdoor pool
Suite, 1 Bedroom, Bay View (San Juan)
Terrace/patio
Room, 2 Queen Beds, Bay View (Den, No Sofabed) | View from room
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • 24/7 front desk
The current price is NZ$397
includes taxes & fees
2 July - 3 July

Explore the area

Map
615 Ave Fernandez Juncos, Distrito de Convenciones, San Juan, 00907
  • Distrito T-Mobile
    ‪5 min walk‬
  • Puerto Rico Convention Center
    ‪7 min walk‬
  • Pan American Pier
    ‪9 min walk‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪10 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Accessible, Bathtub

Studio Suite, 1 King Bed, Accessible, Bathtub | Private kitchenette

Studio Suite, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite King

Studio Suite King

Studio Suite King

9.2 out of 10
Wonderful
(21 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 44 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom King Suite

One Bedroom King Suite

One Bedroom King Suite

8.6 out of 10
Excellent
(15 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan)

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 44 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bay View (Den, No Sofabed)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Room, 2 Queen Beds, Bay View (Den, No Sofabed)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Egyptian cotton bed sheets
  • 30 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.0 out of 10
Wonderful
(20 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 44 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guestroom King View

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Guestroom King View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Den, No Sofabed)

Room, 2 Queen Beds (Den, No Sofabed)

Room, 2 Queen Beds (Den, No Sofabed)

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Egyptian cotton bed sheets
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Bay View (San Juan)

Room, 1 King Bed, Bay View (San Juan)

Room, 1 King Bed, Bay View (San Juan)

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
  • 30 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

About the area

San Juan

At Hyatt House San Juan you'll be within just a 10-minute stroll of Distrito T-Mobile and Pan American Pier. Highlights at this hotel include a complimentary breakfast, an outdoor swimming pool and a free area shuttle. .H Bar is the hotel's own bar, serving drinks along with light fare. Added amenities include free Wi-Fi in public areas, a 24-hour gym and a snack bar/deli. There's also self parking, along with the convenience of a free beach shuttle. .Sights within a 10-minute walk of this 3.5-property class Santurce hotel include Puerto Rico Convention Center and Escambron Beach is within 30 minutes.

What's nearby

  • Distrito T-Mobile - 5 min walk - 0.5 km
  • Puerto Rico Convention Center - 7 min walk - 0.6 km
  • Pan American Pier - 9 min walk - 0.8 km
  • Condado Beach - 15 min walk - 1.3 km
  • Escambron Beach - 17 min walk - 1.5 km

Getting around

  • Hato Rey Station - 5 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 11 min drive

Restaurants

  • ‪Choices Sheraton - ‬7 min walk
  • ‪Medalla Arena - ‬6 min walk
  • ‪Sazon Cocina Criolla - ‬6 min walk
  • ‪La Central by Mario Pagan - ‬7 min walk
  • ‪Pudge’s Pizza - ‬6 min walk

About this property

Hyatt House San Juan

Hotel with free breakfast, a quick walk to Pan American Pier
Hyatt House San Juan offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

There are 2 meeting rooms available. A terrace, barbecue grills, and an arcade/games room are also featured at the business-friendly Hyatt House San Juan. An area shuttle within 3 miles and A beach shuttle are free. Parking is available for a fee.

This 3.5-star San Juan hotel is smoke free.

  • 126 guestrooms or units
  • 6 levels
  • Built in 2014
  • Buffet breakfast (free)
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
Hyatt House San Juan offers 126 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English, Spanish

Similar properties

Room, Multiple Beds, Pool View | View from room

Hyatt Place San Juan

  • Pool
  • Pet-friendly
  • Waterslide
  • Free WiFi
4.5 out of 5, Wonderful, 1,137 reviews
The price is NZ$379
includes taxes & fees
2 July - 3 July
Hyatt Place San Juan

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 3 miles
  • Free beach shuttle
  • Onsite parking available only on request
  • Parking on site (USD 18 per night)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • H Bar

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Ceiling hoist
  • Hardwood flooring in room
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 6 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 6 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Guests under 11 years old must provide proof of a negative PCR/antigen test (issued within 72 hours before check-in) during check-in.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.05 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 18.00 per night
  • Pet fee: USD 100 per pet (varies based on length of stay) plus a one-off USD100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt House Hotel San Juan
Hyatt House San Juan
Hyatt House San Juan Aparthotel
Hyatt House Aparthotel
Hyatt House San Juan Hotel
Hyatt House San Juan San Juan
Hyatt House San Juan Hotel San Juan

Frequently asked questions

What is the cancellation policy at Hyatt House San Juan?

Hyatt House San Juan offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt House San Juan?

As of 1 Jul 2025, prices found for a 1-night stay for 2 adults at Hyatt House San Juan on 2 Jul 2025 start from NZ$322.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt House San Juan?

Yep, Hyatt House San Juan has a self car park for USD 18.00 per night.

Are there any beaches close to Hyatt House San Juan?

Yep, Hyatt House San Juan is a short 13-minute walk from Condado Beach. Fun beach activities include snorkelling, kayaking and sailing. You can also find motor boats and boat tours.

Does Hyatt House San Juan have a pool?

Hyatt House San Juan has a pool. The pool is open 6:00 AM to 10:00 PM.

What makes Hyatt House San Juan a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hyatt House San Juan.

Is Hyatt House San Juan family-friendly?

You bet! With amenities such as an arcade and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that Hyatt House San Juan is a hit with families.

Does Hyatt House San Juan serve breakfast?

Yeah, our guests enjoy the free buffet brekkie here! Served on weekdays between 6:30 AM and 9:00 AM and on weekends from 7:00 AM to 10:00 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Hyatt House San Juan?

No, Hyatt House San Juan does not offer an airport shuttle service.

What time are check-in & check-out at Hyatt House San Juan?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Hyatt House San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 697 out of 1017 reviews
Rating 8 - Good. 188 out of 1017 reviews
Rating 6 - Okay. 69 out of 1017 reviews
Rating 4 - Poor. 29 out of 1017 reviews
Rating 2 - Terrible. 34 out of 1017 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time in Puerto Rico. The hotel isn't far from T mobile mall and convention center which we walked to for dinner and entertainment. The road leading into the area can be dangerous because people are driving really fast, making lane changes difficult. Landscapers and construction crews were very noisy beginning at 7am every day right outside our room.
Stayed 3 nights in Jan 2025

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for family
Stayed 7 nights in Mar 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing stay that allowed us to save some money eating out all the time and relax during downtime. The manager was great and the entire staff was helpful during our entire stay! Breakfast had plenty of options with the omelette station being a surprise.
Stayed 7 nights in Mar 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I highly recommend Hyatt to anyone visiting San Juan. Whether you’re traveling for business or leisure, this Hyatt property delivers an unforgettable experience. I will definitely be returning!
Stayed 1 night in Mar 2025

10/10 Excellent

Jane

Liked: Amenities, property conditions & facilities
Great place super people working there Fun walk in the evening across the bridge to may activities!
Stayed 3 nights in Mar 2025

4/10 Poor

Genaro

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
La habitación siempre tuvo mal olor
Stayed 2 nights in Mar 2025

10/10 Excellent

Melissa

Stayed 1 night in Mar 2025

10/10 Excellent

Jeffrey

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean, modern hotel near cruise ports. Lots of walkable dining options. Very pretty pool area. Friendly staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Evie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in a good location
Stayed 1 night in Nov 2024

8/10 Good

Stacy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean, and walkable to TMobile District and other areas.
Stayed 1 night in Mar 2025

10/10 Excellent

JOSEPH, MORENO VALLEY

Stayed 2 nights in Mar 2025

4/10 Poor

VIKTORIIA

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Outdated, overpriced with not tasty food. Not worth 350$
Stayed 1 night in Mar 2025

10/10 Excellent

David Peter, Demarest

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and convenient shuttle to Old Town. Good breakfast. Staff were great!!
Stayed 7 nights in Mar 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Every thing was close by and clean
Stayed 7 nights in Feb 2025

10/10 Excellent

Paulene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and accommodating staff. We were able to check bags after checkout and tour Old San Juan using their shuttle for drop off. Suites are nice and well appointed.
Stayed 1 night in Mar 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband, son and I spent the night prior to our cruise the next day. Property was clean and located very conveniently to restaurants. Staff were friendly and assisted us with finding transportation to cruise port.
Stayed 1 night in Feb 2025

10/10 Excellent

Heridel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Customer service oriented , good location, shuttle service excellent
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had an issue upon check-in and the night manager was incredibly helpful. The next day a new room was prepared for us and the day staff took extra care to make sure we were happy. The staff was consistently kind and friendly during our week there. The free shutttle bus was great. We loved being able to see Old San Juan. The shuttle also stopped at a swimming beach that was lovely. The pool is small, but clean with ample chairs and towels. The free breakfast had many options, including made-to-order omelets. We highly recommend this hotel. Thanks for a great stay!
Stayed 7 nights in Feb 2025

6/10 Okay

Madeline

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

4/10 Poor

Abigail

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Room smelled musky and humid. Unable to sleep and would cause my daughter to wake up with a cough and nausea. Asked to have room changed but hotel was booked. Never followed up with me to see availability for a new room, we had to continuously push for a change.
Stayed 7 nights in Feb 2025

10/10 Excellent

Jackie, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love
Stayed 7 nights in Feb 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Feb 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and we’ll maintained property.
Stayed 7 nights in Feb 2025

10/10 Excellent

Gilma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m glad to find this property. It is neat, near - walking distance to Centro de Convenciones were we attended a concert. Excellent location, facilities well maintained, great breakfast. Personnel with great customer service. Definitively my husband and I, are coming back.
Stayed 1 night in Feb 2025