Hyatt House San Juan

3.5 star property
Hotel with free breakfast, a quick walk to Pan American Pier

Photo gallery for Hyatt House San Juan

Outdoor pool
Terrace/patio
Suite, 1 Bedroom, Bay View (San Juan)
Exterior
Room, 2 Queen Beds, Bay View (Den, No Sofabed) | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • 24/7 front desk
The current price is NZ$340
includes taxes & fees
7 Oct - 8 Oct

Explore the area

View map
615 Ave Fernandez Juncos, Distrito de Convenciones, San Juan, 00907
  • Place, Distrito T-Mobile
    ‪5 min walk‬
  • Place, Puerto Rico Convention Center
    ‪7 min walk‬
  • Place, Pan American Pier
    ‪9 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪10 min drive‬

Room options

Room, 2 Queen Beds, Bay View (Den, No Sofabed)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Separate bedroom
Premium bedding
  • 30 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

9.2 out of 10
Wonderful
(25 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Separate bedroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Den, No Sofabed)

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Separate bedroom
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Bay View (San Juan)

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Separate bedroom
  • 30 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Suite, Bathtub, Bay View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
Egyptian cotton bed sheets
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite King

9.0 out of 10
Wonderful
(26 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Bay View (San Juan)

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 44 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 4
  • 1 King Bed

Suite, Roll-in Shower (view)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
Flat-screen TV
Egyptian cotton bed sheets
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

One Bedroom King Suite

8.6 out of 10
Excellent
(17 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Bay View (San Juan)

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 44 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Bay View (San Juan)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 44 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Guestroom King View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Separate bedroom
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Roll-in Shower, Bay View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
Egyptian cotton bed sheets
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Accessible Bathtub, Bay View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
Egyptian cotton bed sheets
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

About the area

San Juan

At Hyatt House San Juan you'll be within just a 10-minute stroll of Distrito T-Mobile and Pan American Pier. Highlights at this hotel include a complimentary breakfast, an outdoor swimming pool and a free area shuttle. .H Bar is the hotel's own bar, serving drinks along with light fare. Added amenities include free Wi-Fi in public areas, a 24-hour gym and a snack bar/deli. There's also self parking, along with the convenience of a free beach shuttle. .Sights within a 10-minute walk of this 3.5-property class Santurce hotel include Puerto Rico Convention Center and Escambron Beach is within 30 minutes.

What's nearby

  • Distrito T-Mobile - 5 min walk - 0.5 km
  • Puerto Rico Convention Center - 7 min walk - 0.6 km
  • Pan American Pier - 9 min walk - 0.8 km
  • Condado Beach - 15 min walk - 1.3 km
  • Escambron Beach - 17 min walk - 1.5 km

Getting around

  • Hato Rey Station - 5 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 11 min drive

Restaurants

  • ‪Sazon Cocina Criolla - ‬6 min walk
  • ‪Medalla Arena - ‬6 min walk
  • ‪Pudge’s Pizza - ‬6 min walk
  • ‪Casita Miramar - ‬9 min walk
  • ‪Denko Asian Eatery - ‬6 min walk

About this property

Hyatt House San Juan

Hotel with free breakfast, a quick walk to Pan American Pier
Hyatt House San Juan offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

There are 2 meeting rooms available. A terrace, barbecue grills, and an arcade/games room are also featured at the business-friendly Hyatt House San Juan. An area shuttle within 3 miles and A beach shuttle are free. Parking is available for a fee.

This 3.5-star San Juan hotel is smoke free.

  • 126 guestrooms or units
  • 6 levels
  • Built in 2014
  • Buffet breakfast (free)
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
Hyatt House San Juan offers 126 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 3 miles
  • Free beach shuttle
  • Onsite parking available only on request
  • Parking on site (USD 18 per night)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • H Bar

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Ceiling hoist
  • Hardwood flooring in room
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 6 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 6 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Guests under 11 years old must provide proof of a negative PCR/antigen test (issued within 72 hours before check-in) during check-in.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.05 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 18.00 per night
  • Pet fee: USD 100 per pet (varies based on length of stay) plus a one-off USD100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt House Hotel San Juan
Hyatt House San Juan
Hyatt House San Juan Aparthotel
Hyatt House Aparthotel
Hyatt House San Juan Hotel
Hyatt House San Juan San Juan
Hyatt House San Juan Hotel San Juan

Frequently asked questions

What is the cancellation policy at Hyatt House San Juan?

Hyatt House San Juan offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt House San Juan?

As of 30 Sept 2025, prices found for a 1-night stay for 2 adults at Hyatt House San Juan on 7 Oct 2025 start from NZ$254.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt House San Juan?

Yep, Hyatt House San Juan has a self car park for USD 18.00 per night.

Are there any beaches close to Hyatt House San Juan?

Yep, Hyatt House San Juan is a short 13-minute walk from Condado Beach. Fun beach activities include snorkelling, kayaking and sailing. You can also find motor boats and boat tours.

Does Hyatt House San Juan have a pool?

Hyatt House San Juan has a pool. The pool is open 6:00 AM to 10:00 PM.

What makes Hyatt House San Juan a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hyatt House San Juan.

Is Hyatt House San Juan family-friendly?

You bet! With amenities such as an arcade and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that Hyatt House San Juan is a hit with families.

Does Hyatt House San Juan serve breakfast?

Yeah, our guests enjoy the free buffet brekkie here! Served on weekdays between 6:30 AM and 9:00 AM and on weekends from 7:00 AM to 10:00 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Hyatt House San Juan?

No, Hyatt House San Juan does not offer an airport shuttle service.

What time are check-in & check-out at Hyatt House San Juan?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Hyatt House San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 708 out of 1033 reviews
Rating 8 - Good. 188 out of 1033 reviews
Rating 6 - Okay. 72 out of 1033 reviews
Rating 4 - Poor. 29 out of 1033 reviews
Rating 2 - Terrible. 36 out of 1033 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Kelly

Liked: Cleanliness
Disliked: Staff & service
We asked for an early check in and didn’t get one (which is fine). We booked 2 rooms and they were not ready for almost 3 hours AFTER normal check in time. Not fun when you’ve been traveling with kids for 12+ hrs. I asked for partial refund and didn’t get..
Stayed 1 night in Apr 2025

10/10 Excellent

Edwin

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and hotel was great. Good breakfast food. Very responsive and helpful
Stayed 2 nights in Jun 2025

10/10 Excellent

Edwin

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and hotel was great.
Stayed 1 night in Jul 2025

10/10 Excellent

Natasha

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast. Excellent service
Stayed 3 nights in May 2025

8/10 Good

Vanessa

Business traveller, Travelled with partner
Liked: Staff & service, amenities
I didn't like the humidity odor that was on our room. We were assigned with one room in which the odor was heavy, then we got reassigned to another room with less odor but it was also present. This was really dissappointing since we previously stay at the property and eveeything was peefect. Hopefully they can work with that issue.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alejandro, Coamo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jun 2025

10/10 Excellent

Vincent, Cabo Rojo

Stayed 1 night in Jun 2025

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good and convinient. Excellent staff.
Stayed 2 nights in May 2025

2/10 Terrible

Alberto

Stayed 3 nights in Jun 2025

8/10 Good

Biran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, ok breakfast

We arrived at 4:30pm, our room was still not available,we had to wait in the lobby
Stayed 1 night in Jun 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property. Comfortable lobby, bar and breakfast area. Cozy outside with a nice vibe. Game room is a nice extra. Staff were EXCELLENT. They were all beyond helpful and friendly. The ONLY issue we had was kind of a musty smell in room upon check in, which they rectified immediately by bringing a dehumidifier up and that helped (cant be surprised in this climate) Showers are spacious, full size bottles of shampoo, conditioner & body wash were a plus. Walkable distance to the convention center, casino and T-Mobile distrito...5 minute Uber ride to conado beach area. 10 minutes to old San Juan - very convenient location. Would definitely stay here again!
Stayed 3 nights in Jun 2025

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Exsenhawer

Stayed 2 nights in Jun 2025

10/10 Excellent

Keyla

Liked: Cleanliness, staff & service, property conditions & facilities
Great great place
Stayed 2 nights in May 2025

10/10 Excellent

Jailyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I loved that hotel !!! Excelente service!! ❤️❤️
Stayed 3 nights in Jun 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property great only thing bathroom should be updated
Stayed 1 night in Jun 2025

10/10 Excellent

Carla

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent breakfast, and the room was spacious and clean. The hotel has central A/C which is incredibly effective and necessary for Puerto Rico. Shuttle service to the beach and old San Juan is very convenient, and the building is in a great location. Overall, I would 100% stay here again!
Stayed 3 nights in Jun 2025

10/10 Excellent

Brian

Stayed 2 nights in Jun 2025

10/10 Excellent

Dale

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent. Be sure to utilize the free shuttle around the area. Breakfast was good. Utilize Uber as well as mostly all the hotels charge for parking around $22 a day here.
Stayed 4 nights in Jun 2025

10/10 Excellent

JAVIER

Liked: Cleanliness, amenities, property conditions & facilities
great places,great services, i recomended to friens n family, is plenty too doo waking distance,i will come back
Stayed 6 nights in Jun 2025

8/10 Good

Aura

Stayed 3 nights in May 2025

10/10 Excellent

Kelwin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Marlyn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. Like always.
Stayed 2 nights in May 2025

10/10 Excellent

crystal, New York

Travelled with family
My stay 10/10 everything was working and spotless, super comfortable and the location is in the heart of it all, lots of walking distance to everything. They have beach transport so that’s a plus,and breakfast is included. Pool is great and the tanning area as well! Staff were so amazing and helpful, will be staying again!
Stayed 3 nights in Jun 2025

10/10 Excellent

Gulin, Houston

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and professional staff
Stayed 1 night in Jun 2025