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La Capitana Old San Juan

3.0 star property

Photo gallery for La Capitana Old San Juan

Apartment, Balcony, Ocean View
Zen Atlantis Place | Living room
Cozy Apartment with Sea View | Living area
Zen Atlantis Place | Living room
Zen Atlantis Place | Living room

Reviews

6.6 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View map
412 Calle Norzagaray, San Juan, San Juan, 00901
  • Place, Castillo de San Cristobal
    ‪1 min walk‬
  • Place, Calle Fortaleza
    ‪3 min walk‬
  • Place, Port of San Juan
    ‪6 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪16 min drive‬

Room options

View all photos for Apartment, Balcony, Ocean View

Apartment, Balcony, Ocean View

Apartment, Balcony, Ocean View

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Zen Atlantis Place

Zen Atlantis Place

Zen Atlantis Place

  • Bay view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

About the area

San Juan

La Capitana Old San Juan puts you in the centre of San Juan, 0.9 km (0.5 mi) from Port of San Juan and 3.7 km (2.3 mi) from Condado Beach. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and luggage storage. Cooked-to-order breakfast is available daily between 8:00 AM and 11:00 AM. .With a stay at this 3-property class Old San Juan hotel, you'll be 4.1 km (2.6 mi) from Distrito T-Mobile and 4.9 km (3.1 mi) from Casino del Mar at La Concha Resort.

What's nearby

  • Castillo de San Cristobal - 1 min walk - 0.2 km
  • Calle Fortaleza - 3 min walk - 0.3 km
  • Plaza de Armas - 6 min walk - 0.5 km
  • Port of San Juan - 6 min walk - 0.6 km
  • Catedral Basilica Menor de San Juan Bautista - 7 min walk - 0.6 km

Getting around

  • Sacred Heart Station - 9 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 15 min drive

Restaurants

  • ‪La Verguenza - ‬2 min walk
  • ‪Cafe Mallorca - ‬4 min walk
  • ‪Caficultura - ‬4 min walk
  • ‪El Jibarito - ‬3 min walk
  • ‪Cafe Berlin - ‬3 min walk

About this property

La Capitana Old San Juan

La Capitana Old San Juan offers its guests concierge services. WiFi is free in public spaces.

This 3-star San Juan hotel is smoke free.

  • 11 guestrooms or units
  • Breakfast available (surcharge)
  • Storage area for luggage
  • Concierge
  • No smoking on site
La Capitana Old San Juan offers 11 accommodations with a hairdryer and an iron/ironing board. This individually decorated and furnished accommodation has separate dining areas. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower.

This San Juan hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 20-inch flat-screen televisions come with cable channels. Housekeeping is provided once per stay.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 15 to 25 for adults and USD 10 to 20 for children

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Separate in-room dining area

Conveniences

  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with cable channels

Food and drink

  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [262 Calle Sol Old San Juan]
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • Pets and service animals are not allowed at La Capitana Old San Juan

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 25 for adults and USD 10 to 20 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. The property is professionally cleaned.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

La Capitana Old San Juan Hotel
La Capitana Old San Juan San Juan
La Capitana Old San Juan Hotel San Juan

Frequently asked questions

What is the cancellation policy at La Capitana Old San Juan?

La Capitana Old San Juan offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to La Capitana Old San Juan?

The closest beach to La Capitana Old San Juan is Condado Beach (3.3 km).

Does La Capitana Old San Juan serve breakfast?

Yeah, cooked-to-order breakfast is offered daily from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at La Capitana Old San Juan?

No, La Capitana Old San Juan does not offer an airport shuttle service.

What time are check-in & check-out at La Capitana Old San Juan?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at La Capitana Old San Juan?

No, pets and service animals are not allowed.

La Capitana Old San Juan Reviews

Reviews

6.6
Rating 10 - Excellent. 36 out of 132 reviews
Rating 8 - Good. 24 out of 132 reviews
Rating 6 - Okay. 32 out of 132 reviews
Rating 4 - Poor. 19 out of 132 reviews
Rating 2 - Terrible. 21 out of 132 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

5.2/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Tamara

Liked: Cleanliness
Disliked: Staff & service, amenities
Great location, huge room. Nice view from the patio. Internet didn’t work, no hot water, no towels. Three very steep, narrow flights of stairs to climb. You get what you pay for.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Donald

Location
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Alaina

Liked: Cleanliness, staff & service, amenities
Fabulous location but be warned it’s a typical OSJ apartment - very narrow three story walk up. That said, the views were absolutely worth the effort lugging up my admittedly overpacked suitcases up those three flights. The photos on the listing are old, meaning the kitchen and bathroom are in desperate need of updating and refitting. If you can deal with some wear and tear, then the price can’t be beat. I’d stay here again. It was spacious, clean, and worth every penny.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Brian

Disliked: Amenities
Pictures showing the place to stay were not of the same place. Bathroom sink only had col water spigot. Hot water spigot had no running water. Tv did not work.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

jamie

Liked: Staff & service, amenities, property conditions & facilities
Awesome location beautiful views from the balcony
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. This is the second time we stay here an d you can’t beat the price
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay. It was placed in a great part of Old San Juan. Allowed us to eat, visit, and shop comfortably. We had easy access to and from the airport. The staff was friendly, the coffee was delicious, and the roof top was enjoyable! Definitely recommend staying and enjoying the city!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot

Great location and walking distance from everything I’m Old San Juan
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A literal stones throw from San Cristobal!!

I rented this apartment on accident, and I couldn’t be more pleased. The place was amazing. It was so close to San Cristobal, and just a short walk to Del Morro. You won’t be disappointed.
Stayed 2 nights in Feb 2025
Verified

2/10 Terrible

Cessna

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This accommodation was not what we expected. It was very early and again did not meet our expectations according to the pictures that we seen we would request a full refund.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Nicole

Disliked: Amenities, property conditions & facilities
Big problem with ants. Needs updating inside. Only one key and you had to have key to come OR go because you could not open from the inside without key either, which is really hard with a group who won't necessarily be together all the time. The bed in the balcony bedroom groaned and sqeaked with every single move anyone made. Has a stove, but nothing to cook on it with, and no microwave. No hot water.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities
Parking not great if you rent a car. AC is cold. Bed is comfortable. Location so good. View is spectacular!
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Cesar Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 3 nights in Oct 2024
Verified

4/10 Poor

Tanya

Disliked: Cleanliness, amenities, property conditions & facilities
I will start with the good stuff. The location is amazing…literally across the street from San Cristobal. And just being anywhere in Puerto Rico is magical. The unit itself is really big, the bed is huge, and the bedroom has a built in hammock. Also, the front desk staff are very nice. The bad - the check in process is a little confusing…the keys are in a hotel couple blocks away, and we got our keys and went back, only to find our unit wasn’t at the address listed, but on a wholly different street. But most importantly, like others mentioned, the place is a dump. I know it’s old, so it could be rustic or shabby chic, but it’s just gross in so many ways. Yuck. But it didn’t take away from a wonderful time in PR.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Ocean Views - It is an old building so you cannot expect perfect conditions. The main bedroom was also the living area, comfortable very large bed and good air conditioner. There was a 2nd bedroom that wasn’t needed by us but was good for drying the washing as it was so hot, in warmer weather it wouldn’t be possible to sleep in there. If it rained too hard water came under the door in the very hot room, but bath towels helped. The fridge and cooker were excellent, minimal cooking utensils. The stairs to get upstairs were narrow but doable by us. Great location, fantastic views. I would stay there again if the opportunity came up.
Stayed 7 nights in Aug 2025
Verified

2/10 Terrible

Herve

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DON'T GO THERE!

this place is absolutely NOT WORTH IT! no sea view as advertised on the pictures a narrow staircase to the 3rd floor (NO LIFT) the lobby is located FAR AWAR from the hotel itself There is no natural light in that apartment There is NO HOT WATER water is leaking from the roof SAVE YOUR MONEY. DO NOT GO THERE!
Stayed 3 nights in Aug 2025
Verified

4/10 Poor

Timothy

Disliked: Amenities
Extreme lack of attention to detail. We booked the place because a kitchenette was described and the pictures clearly showed a microwave and coffeemaker. These were missing! We were also not given towels and could not get in touch with management. We were thankful that the hotel where we pick up keys were willing to give us towels. Everything is just a bit neglected. The bathroom could use a functioning curtain and rod system. Multiple lamps were either broken or had bulbs burnt out. The oscillating floor fan didn’t work. I’ve tried to contact management about a discount and cannot reach anyone. This place is in a good location and could have been a great stay if the amenities described were actually provided. The bed was comfortable. The balcony was lovely and the location was perfect. Overall wish we would have booked somewhere else to get what we paid for.
Broken fan
Notice the microwave and coffee maker are not present.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very convenient place to stay. Two mins walk anywhere. Friendly staff, didn’t have a problem with anything. It was a 3 stories walk up. I liked the view. Best place ever.
Stayed 7 nights in Jul 2022
Verified

4/10 Poor

Tammy

Disliked: Cleanliness, amenities, property conditions & facilities
Check in is a nightmare they should do a lock code on the gate and a lock box on the apartment. There is no parking you have to go to a different location to check in again no parking it’s down town old San Juan crowded narrow streets. People yelling at you the desk clerk telling me at 2:30 check isn’t til 3 and it’s insane there is no way I was getting back around and to the apartment by3:00 anyway. There are two glasses one pan no salt pepper or any supplies only coffe no tea and enough toilet paper for ONE day we were there Three. The ONLY THING that was good was the view. A total wreck of an experience
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

termaine

Disliked: Cleanliness
The view
Stayed 4 nights in Sep 2023
Verified

4/10 Poor

Rika

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a hotel. We stayed for four nights and we requested bath towels and a soap through text. Text didn’t do anything so we had to go get towels. Location and the view from balcony were great. We killed 2 cockroaches in the bathroom.
Stayed 4 nights in Nov 2023
Verified

2/10 Terrible

Lynn R.

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We couldn't stay because a/c was not working at all. Property did not look fresh or even recently inhabited.Could be great hotel and will be if they renovate it.Don't book now.
Stayed 4 nights in Apr 2023
Verified

6/10 Okay

Eve

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We liked the convenience of walking around Old San Juan and dining around the area too. We liked the view very much. The building is old and needs updates on windows, doors which are not very secure, and bathroom is outdated and tiny. Also, we suggest disclosing the fact that the building has no elevator as we are older and had to carry our luggage up to the 3rd floor on a very narrow and deeply inclined staircase.
Stayed 2 nights in Mar 2024
Verified

6/10 Okay

KATARZYNA M

Liked: Staff & service
Address on this property is incorrect. The address is 413 Calle Sol. The building is older than pictured. The kitchen and bathroom had ants but this is common in old buildings. The windows opened onto the inner stairway, the front windows were barred closed. The positives was value for money, location and huge size. The bed was new which was great. Couches are stained and shower is small.