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Casa Elena by Otium

Property class: 3

Photo gallery for Casa Elena by Otium

A wooden staircase leading to a beach with palm trees and the ocean in the background.
A modern living room with a round white table, white chairs, a ceiling fan, and a large window with sheer curtains.
A modern kitchen with a central island, bar stools, and pendant lighting.
A modern kitchen with a built-in oven, a stainless steel refrigerator, and a dining area with a white table and chairs.
A modern kitchen with a central island, bar stools, and a large window.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$572
includes taxes & fees
8 Sept - 9 Sept

Explore the area

View map
12 Calle Elena, San Juan, 00911
  • Place, Calle Loiza
    ‪1 min walk‬
  • Place, Playa Ocean Park
    ‪7 min walk‬
  • Place, Museo de Arte de Puerto Rico
    ‪18 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪9 min drive‬

Room options

View all photos for Premium Apartment, 2 Bedrooms

A modern living room with a flat-screen TV, a round coffee table, and a sofa.

Premium Apartment, 2 Bedrooms

  • City view
  • 74 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Apartment, 3 Bedrooms

A modern kitchen with a central island, bar stools, and pendant lighting.

Premium Apartment, 3 Bedrooms

  • City view
  • 139 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Apartment, 2 Bedrooms

A modern living room with a sofa, a dining table, and a kitchen in the background.

Premium Apartment, 2 Bedrooms

  • City view
  • 74 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Apartment, 2 Bedrooms

A modern living room with a flat-screen TV, a ceiling fan, a dining area, and a kitchen in the background.

Premium Apartment, 2 Bedrooms

  • City view
  • 74 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Apartment, 2 Bedrooms

A modern living room with a sofa, coffee table, and dining area with chairs. There is a TV, a plant, and a ceiling fan.

Premium Apartment, 2 Bedrooms

  • City view
  • 74 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium House

A modern living room with a large sectional sofa, a flat-screen TV, and a balcony with a view of the city.

Premium House

  • City view
  • 437 sq m
  • 11 bedrooms
  • Sleeps 22
  • 1 King Bed and 10 Queen Beds
  • Free Wi-Fi

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About the area

San Juan

At Casa Elena by Otium you'll be 2.1 km (1.3 mi) from Casino del Mar at La Concha Resort and 3.2 km (2 mi) from Condado Beach. .Each apartment is individually furnished and features Smart televisions with digital channels, along with free WiFi, a coffee/tea maker and a desk. In-room dining is easy with a kitchen that comes equipped with a fridge and a microwave. Housekeeping is available on request. .This business-friendly apartment building offers free WiFi in public areas and concierge services. There's also the convenience of free self parking.
View more Apartments in San JuanOpens in a new window

What's nearby

  • Calle Loiza - 1 min walk - 0.2 km
  • Playa Ocean Park - 7 min walk - 0.6 km
  • Barbosa Park - 9 min walk - 0.8 km
  • Museo de Arte de Puerto Rico - 18 min walk - 1.5 km
  • Casino del Mar at La Concha Resort - 4 min drive - 2.7 km

Getting around

  • Domenech Station - 6 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 23 min drive

Restaurants

  • ‪La Cueva del Mar - ‬5 min walk
  • ‪Barista Mafia - ‬5 min walk
  • ‪Acapulco Taquería Mexicana - ‬7 min walk
  • ‪Cafe Regina - ‬8 min walk
  • ‪Raíces Urbano, Calle Loíza - ‬4 min walk

About this property

Casa Elena by Otium

Casa Elena by Otium offers its guests concierge services. WiFi is free in public spaces. Free self parking is available.

This 3-star San Juan apartment is smoke free.

  • 16 guestrooms or units
  • Concierge
  • No smoking on site
Casa Elena by Otium offers 16 air-conditioned accommodations with coffee/tea makers and blackout curtains. This individually furnished accommodation includes desks and dining tables. Accommodation at this 3-star apartment has kitchens with fridges, microwaves and kitchenware and utensils. Bathrooms include a shower.

This San Juan apartment provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 60-inch Smart televisions come with digital channels. Housekeeping is offered on request and an iron/ironing board can be requested.

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Property amenities

Beach

  • White sand beach nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking

Kitchen

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Griddle
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator

Dining

  • Dining table

Bathroom

  • Shower
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 60-inch Smart TV with digital channels
  • Books

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Guidebooks
  • Housekeeping on request
  • Iron/ironing board on request
  • Restaurant dining guides
  • Virtual front desk

Location highlights

  • In an entertainment district
  • Near the bay

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 16 units
  • Housekeeping (on request)
  • Individual furnishings
  • Local artist showcase
  • Some LED lighting used

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. Long-term renters welcome.

Property Registration Number 06-79-20-4683, 66-1046810

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Otium Casa Elena
Casa Elena by Otium San Juan
Casa Elena by Otium Apartment
Casa Elena by Otium Apartment San Juan

Frequently asked questions

What is the cancellation policy at Casa Elena by Otium?

Casa Elena by Otium offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Casa Elena by Otium?

As of 14 Aug 2026, prices found for a 1-night stay for 2 adults at Casa Elena by Otium on 8 Sept 2026 start from NZ$572, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Casa Elena by Otium?

Yep, Casa Elena by Otium has a free self car park.

Are there any beaches close to Casa Elena by Otium?

Yep, Casa Elena by Otium is a short 6-minute walk from Playa Ocean Park.

Is there a free airport shuttle available at Casa Elena by Otium?

No, Casa Elena by Otium does not offer an airport shuttle service.

What time are check-in & check-out at Casa Elena by Otium?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Casa Elena by Otium?

No, only service animals are allowed.

Casa Elena by Otium Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 21 out of 36 reviews
Rating 8 - Good. 8 out of 36 reviews
Rating 6 - Okay. 2 out of 36 reviews
Rating 4 - Poor. 1 out of 36 reviews
Rating 2 - Terrible. 4 out of 36 reviews

8.6/10

Cleanliness

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Seamus Y

Liked: Cleanliness, check-in, communication, listing accuracy
Great location and excellent place to stay. My family really enjoyed our time there and as a dad, I appreciated the dedicated parking. I hope to stay again soon!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Aurelio

Liked: Cleanliness, check-in, communication, listing accuracy
Absolutely phenomenal secured location on a seemingly private beach. The premises was great for my family vacation with 2 children. Management was always one call/message away during my 5 day stay… Highly recommend!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Kristina

Liked: Cleanliness, check-in, communication, listing accuracy
This property was amazing. It was in a great location and was an extremely short walk to the beach! Highly recommend staying here, we stayed in the PH with 3 bedrooms and 3 bathrooms, and it was lovely. It was very clean, the kitchen was stocked with anything you might need to cook, and beach towels, chairs, and floats were provided.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Vanae Rontay

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved everything about my stay
Stayed 5 nights in Nov 2024
Verified review

6/10 Okay

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
Room, amenities, and location were great. I paid extra for late check out and twice had staff members show up to my room after 11am (one staff member came into my room while I was still here). I don’t think communication was very clear.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

monica

Liked: Cleanliness, property conditions & facilities, communication
Close beach access and safe area
Stayed 6 nights in Aug 2024
Verified review

8/10 Good

Nina

Liked: Cleanliness, room comfort, communication

Great location

Great location! Noisy at night.
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities, communication
Cool place, close to the beach, easy to park… fast responses with assistance, clean & nice shower.
Stayed 4 nights in Jul 2024
Verified review

8/10 Good

James

Liked: Amenities, property conditions & facilities, communication
It was great to be close to the beach, and to be part of a "normal" San Juan neighborhood and close to restaurants and stores. The apartment was basic, clean, with good working appliances and security to get into the building and our quarters. Parking was okay most of the time; we only had to park three blocks away once. Two remotes had dead batteries and replacements for one of them was provided promptly. The other remote needed a small/short battery; we never got that replaced but survived fine without the living room fan/light. Staff was very helpful when we had difficulty finding the place the first night.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Johnny A

Liked: Cleanliness, amenities, property conditions & facilities, communication
Parking was tight
Stayed 5 nights in Jun 2025
Verified review

8/10 Good

Rafael

Liked: Cleanliness, property conditions & facilities, communication
Nice location with easy walking access to the beach. Comfortable apartment with a nice kitchen. Water pressure was kind of low. The beach is beautiful with windsurfing going on in the area for those looking to learn or practice.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Sabrina

Liked: Cleanliness, amenities, property conditions & facilities, communication
Enjoyed my stay. Very cozy and safe. I did have issues with receiving check in information via email. But overall- satisfied! My trip to PR was fantastic!
Stayed 5 nights in Sep 2024
Verified review

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities, communication
My friends and I took spent our 5 day trip at this location and couldn’t be more satisfied with our experience. It’s safe,quiet,convenient,and close to everything such as nearby beaches,La Placita,Old San Juan,and amazing restaurants. We had the smoothest vacation experience.We’re looking forward to staying at this location again or possibly exploring other properties Otium has to offer. Absolutely a 10 out of 10. Thank you Otium for making this an experience for my friends and I to remember forever.
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Jesus Manuel

Liked: Amenities, property conditions & facilities, communication
Great location, safe gated area. Restrooms provided shampoo conditioner and body wash. unfortunately something that was a bit annoying was the floor in my room was quiete dirty. A lot of sand and dirt on the floor. Overall a pleasant stay.
Stayed 5 nights in Jun 2024
Verified review

10/10 Excellent

ANTHONY

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent property. As advertised plus. The 3 bedroom 3 bath penthouse condo provided everything my party of four needed. Close proximity and cheap Uber ride to Condado, Old San Juan, and Isle Verde. Be advised it is a third floor walk-up but still a great stay. Partial ocean view and a very short walk to the beach. Be advised there is only one TV. I would highly recommend this property.
Stayed 5 nights in Oct 2024
Verified review

10/10 Excellent

Sylvia

Liked: Cleanliness, amenities, property conditions & facilities, communication
I liked the security and that the beach was in walking distance. What I didn't like was that there was mildew in the bathroom ceiling and was extending to the hallway outside of the bathroom. Other than that the place was nice and cozy.
Stayed 4 nights in Jul 2024
Verified review

8/10 Good

Antonio

Liked: Cleanliness, amenities, property conditions & facilities, communication
I think the property is nice, street well illuminated, we were able to walk the street and the surrounding areas around 9:00 or 10:00 pm and felt pretty much safe, been so close to the beach is nice for morning walks along the shore, in the morning is a little noisy because of the trash collectors emptying the containers, I had a little bit of trouble to open the gate, when we arrived, but a quick phone call and the good directions they gave me solved everything nicely. Overall, we enjoyed it and I asked the other guests in the building and they were pleased as well.
Stayed 7 nights in May 2024
Verified review

4/10 Poor

Anastasia

Liked: Communication
Disliked: Cleanliness, listing accuracy
I don't know where to start with this place. We really wanted to like it. At first glance, it was great. But when we arrived, we realised many things were dirty and/or broken. We booked a room with a balcony intentionally and couldn't use it because the door was broken. The bathroom light was flickering and eventually stopped working. We had to take one of the lamps from one of the bedrooms and put it in there. The floors were constantly wet from AC condensation (I suppose the climate is part to blame for this, but still), and one of the units leaked in the bedroom and wet our stuff. We had to buy cleaning products to clean spots in the bathroom, kitchen (namely the fridge handles) and the floor upon arrival. The worst part of these issues was a toilet leak. We reported everything to the hosts immediately, and on they sent technicians to fix things. The first set of technicians left the balcony door in a worst state, and while they did replace the light, the toilet leak was still there. They also left dirty footprints all over the apartment and we had to clean it again. I again reported all of this to the host, and they said they would once again send technicians "as soon as possible". Eventually a second set of technicians came, and told us that there was nothing they could do about the door, the wet floors or the toilet leak (which was due to water backed up when it rains or something). There were multiple other issues that came up with this place, but these are the main.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Stephany

Liked: Cleanliness, amenities, property conditions & facilities, communication
While the parking space was tight, and took a few tries to get into, it was worth it! These apartments are so close to the beach! It is inside a gated community, and the parking and entrance access are also behind gates. The apartment was clean, the A/C worked well, and the kitchen had what we needed. The bedrooms had plenty of space and closet space, bath and beach towels included. There was plenty of hot water. The balcony was awesome for hanging out, listening to the ocean, and watching the (taken care of) stray cats wandering and interacting. 15 minute ride to airport, and 10 minute ride to Old San Juan. Would definitely come back!
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities, communication
This property was beautiful and convenient. We felt safe since the community is gated. It was within walking distance of the beach and restaurants, and Uber rides to El Viejo San Juan, Condado Beach, and La Placita were all under $10. Our only minor issue, which wasn’t a big deal, was some ceiling paint falling in one of the bedrooms and the bathroom, likely due to humidity or normal wear and tear. It didn’t bother us much; we simply cleaned it up and moved on with our stay. We also requested fresh towels during our stay, and they were delivered promptly. Overall, we had a great experience and would definitely visit again!
Stayed 4 nights in Oct 2024
Verified review

8/10 Good

Amonise

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was lovely and the beach was literally on the same block the house was on. Apartment was convenient to a lot of key places we visited. We did have a nice workout going up and down the stairs. We burned a lot of calories during are trip. Overall property was spacious, clean. We did find a few faults- One the water pressure was extremely low. They offered to have maintenance look at it l. We decline because we where out most of the time and didn’t want anyone in the property while we where out. It was a lil noisy with outside dogs barking often. OverIl, we would stay there again.
Stayed 4 nights in May 2024
Verified review

2/10 Terrible

Michael

Disliked: Cleanliness, room comfort, communication

Worst Stay/Horrible Hotels.com Service

The property is bs. Do not waste your time here. They only give you 1 towel and face cloth for your entire stay. They want you to purchase towels, etc through them. The floor is continuously wet, the bed had dirty sheets, there is no salt, sugar, pepper, NOTHING, in the room for your stay. The wet floors caused me to fall. The shower leaks water from bathroom to the bedroom. The water pressure is horrible and slow.The balcony does not drain properly during rainfall. They send you a check in list with the items I stated, 16 hours before you check-in or catch your flight. That way it's hard to find another stay. Hotels.com does NOT stand behind you; they are about them making money. Will dispute. Check out early. WORST STAY AND WORST WEBSITE
Stayed 4 nights in May 2025
Verified review

2/10 Terrible

Fatima

Liked: Cleanliness, property conditions & facilities
Truly bummed to leave such a negative review as it is unusual for me to leave these type of reviews but I feel it’s important. To begin with, I was the one that had to reach out to them about check in. Check in was at 4pm and they didn’t reach back out to us about our check in details until about 4:20pm. and not to mention the vehicular gate code not working, so we had no access to the parking inside the apartment complex. As well as finding a ‘Thank you for staying with us card’ under someone else’s name, which I thought was weird. We were supposed to stay here for 5 days, but we only stayed there 3 days due to no running water for 3 days! The water would not come back until late at night any where between 10-11pm. Not to mention how low the water pressure was, specifically from the shower head. Although there was so much back and forth with Otium and given the run around and receiving only “We understand your frustration and we sincerely apologize” they were able to relocate us to another one of their properties for the remaining few days of our stay. We very much appreciated the relocation but I truly believe we will never book with Otium again.
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Sabrina

Liked: Cleanliness, property conditions & facilities, communication
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Edward

Liked: Cleanliness, room comfort, communication
Stayed 4 nights in Feb 2025