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Palacio Provincial - Adults Only

3.5 star property
Comfortable San Juan hotel in Old San Juan with fitness centre

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Photo gallery for Palacio Provincial - Adults Only

Outdoor pool
Exterior
Suite, 1 King Bed (Infanta)
Meeting facility
Shower, free toiletries, hair dryer, dressing gowns
Reviews
9.0

Wonderful

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Pool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
103 Calle San Francisco, Old San Juan, San Juan, 00901
  • Popular LocationPort of San Juan7 min walk
  • Popular LocationCastillo San Felipe del Morro12 min walk
  • Popular LocationPan American Pier3 min drive
  • AirportSan Juan (SJU-Luis Munoz Marin Intl.)25 min drive

Room options

View all photos for Honeymoon Suite, 1 King Bed

Honeymoon Suite, 1 King Bed

Honeymoon Suite, 1 King Bed

Highlights

Air conditioning
Smart TV
Bathrobes
Hairdryer
Private bathroom
Free bottled water
Champagne service
Coffee/tea maker
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Infanta)

Suite, 1 King Bed (Infanta)

Suite, 1 King Bed (Infanta)

Highlights

Air conditioning
Smart TV
Bathrobes
Hairdryer
Private bathroom
Free bottled water
Champagne service
Coffee/tea maker
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Envoy)

Room, 1 Queen Bed (Envoy)

Room, 1 Queen Bed (Envoy)

Highlights

Air conditioning
Smart TV
Bathrobes
Hairdryer
Private bathroom
Free bottled water
Champagne service
Coffee/tea maker
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Chancellor)

Room, 1 King Bed (Chancellor)

Room, 1 King Bed (Chancellor)

Highlights

Air conditioning
Smart TV
Bathrobes
Hairdryer
Private bathroom
Free bottled water
Champagne service
Coffee/tea maker
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Deputy)

Room, 2 Queen Beds (Deputy)

Room, 2 Queen Beds (Deputy)

Highlights

Air conditioning
Smart TV
Bathrobes
Hairdryer
Private bathroom
Free bottled water
Champagne service
Coffee/tea maker
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Smart TV
Bathrobes
Hairdryer
Private bathroom
Free bottled water
Champagne service
Coffee/tea maker
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Emissary)

Suite (Emissary)

Suite (Emissary)

Highlights

Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hairdryer
Private bathroom
Free bottled water
Champagne service
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

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Air conditioning
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About the area

San Juan

At Palacio Provincial - Adults Only you'll be within just a 15-minute stroll of popular places like Port of San Juan and Castillo San Felipe del Morro. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .The restaurant, Consular, is open for breakfast, brunch, lunch and dinner. Atelier Rooftop Terrace is the hotel's own rooftop bar, serving drinks along with light fare. Added amenities include free WiFi in public areas, a gym and a 24-hour business centre. Each morning full breakfast is available. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .With a stay at this 3.5-property class Old San Juan hotel, you'll be 4.1 km (2.5 mi) from Condado Beach and 4.8 km (3 mi) from Puerto Rico Convention Center.

What's nearby

  • San Juan Gate - 2 min walk
  • Port of San Juan - 7 min walk
  • Castillo San Felipe del Morro - 12 min walk
  • Pan American Pier - 3 min drive
  • Puerto Rico Convention Center - 7 min drive

Getting around

  • Domenech Station - 12 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 27 min drive

Restaurants

  • Barrachina Restaurant Old San Juan - 2 min walk
  • El Meson Sandwiches - 1 min walk
  • Cafe El Punto - 2 min walk
  • El Batey - 2 min walk
  • Zippops Paletas - 1 min walk

About this property

Palacio Provincial - Adults Only

Comfortable San Juan hotel in Old San Juan with fitness centre
Palacio Provincial - Adults Only offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There's an onsite 24-hour business centre. A rooftop terrace, a library, and multilingual staff are also featured at the business-friendly Palacio Provincial - Adults Only.

This 3.5-star San Juan hotel is smoke free.

  • 43 guestrooms or units
  • Terrace on the roof
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Library
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Palacio Provincial - Adults Only offers 43 air-conditioned accommodations with a safe and complimentary bottles of water. 43-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available for a fee: USD 15 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atelier Rooftop Terrace
  • Consular

Things to do

  • Gym
  • Library
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service

Business services

  • 24-hour business centre

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 43-inch Smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 15 to 20 per person
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. 

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palacio Provincial
Palacio Provincial Juan
Palacio Provincial Adults Only
Palacio Provincial - Adults Only Hotel
Palacio Provincial - Adults Only San Juan
Palacio Provincial - Adults Only Hotel San Juan

Frequently asked questions

What is the cancellation policy at Palacio Provincial - Adults Only?

Palacio Provincial - Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Palacio Provincial - Adults Only?

As of 14 May 2024, prices found for a 1-night stay for 2 adults at Palacio Provincial - Adults Only on 15 May 2024 start from NZ$420.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Palacio Provincial - Adults Only?

The closest beach to Palacio Provincial - Adults Only is Condado Beach (3.8 km).

Does Palacio Provincial - Adults Only have a pool?

Yep, and guests recommend it! Palacio Provincial - Adults Only has an outdoor pool. The pool is open 7:00 AM to 7:00 PM.

Is Palacio Provincial - Adults Only family-friendly?

No, Palacio Provincial - Adults Only is an adults-only property.

Does Palacio Provincial - Adults Only serve breakfast?

Sure does, full brekkie is served daily.

Is there a free airport shuttle available at Palacio Provincial - Adults Only?

No, Palacio Provincial - Adults Only does not offer an airport shuttle service.

Is there a bar or restaurant at Palacio Provincial - Adults Only?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Palacio Provincial - Adults Only?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Palacio Provincial - Adults Only?

Dogs are welcome at Palacio Provincial - Adults Only, with food and water bowls on offer.

Palacio Provincial - Adults Only Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 413 out of 574 reviews" "
Rating 8 - Good. 88 out of 574 reviews" "
Rating 6 - Okay. 38 out of 574 reviews" "
Rating 4 - Poor. 17 out of 574 reviews" "
Rating 2 - Terrible. 18 out of 574 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah Ann

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property convenient to all of old San Juan - highly recommend! Staff so helpful and nice. Rooftop pool with amazing views. Can’t wait to come back.
Stayed 5 nights in Feb 2024

8/10 Good

Tekla, grand junction

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024

10/10 Excellent

Clariza

Liked: Cleanliness
Stayed 2 nights in Feb 2024

10/10 Excellent

ROBERT JAMES

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic hotel with extensive contemporary renovations. Staff is very friendly and helpful. Roof top Atelier has a bar with food options and a dramatic infinity pool overlooking old San Juan and the ocean. I would highly recommend this property to anyone travelling on a generous budget.
Stayed 4 nights in Feb 2024

10/10 Excellent

Noel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The old world charm with modern convinces was ideal . It was simply perfect
Stayed 5 nights in Jan 2024

10/10 Excellent

Lisa, Atlanta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property right in the heart of Old San Juan! Loved the rooftop terrace with amazing views. Staff was helping and welcoming. Highly recommend.
Stayed 2 nights in Jan 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Chia-Hsuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a really good place to stay
Stayed 1 night in Jan 2024

10/10 Excellent

Kayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we are very happy with our stay. The "adult only" aspect and the reviews attracted us most. It did not disappoint despite a few minor issues. It was an easy check-in process and our room was very lovely. The hotel is in a very desirable location with everything being incredibly easy to walk to. It was wonderful to walk around all day in the heat and come back to the rooftop pool - our favorite amenity! The hotel itself was fairly quite. The evenings you may see a lot of people at the rooftop bar, but not in the pool. During the day, there's hardly anyone up there. We were only ever one of two couples in the pool or hot tub. A few drinks in either and you are feeling on top of the world! We had inconsistent service at the rooftop bar. Our first two experiences fell flat. Skip the champagne and get a cocktail. My champagne was literally two sips. Liz was the best bartender and she said it was her first day! Top notch service with a lot of local recommendations. My only other complaint is that they did not disclose the kitchen was closed and under renovations. This was directly outside our room and quite loud. If you intend to sleep in, check on this! We were up fairly early each morning and overall did not bother us. When we checked out, they kept our bags, and we stayed at the rooftop pool for a few hours before we were ready to leave. We definitely recommend this property and look forward to staying again in the future!
Stayed 2 nights in Jan 2024

8/10 Good

Patricia

Travelled with partner
Liked: Amenities, property conditions & facilities
The property is lovely and the staff are very friendly. However, we had issues with Housekeeping not cleaning our room for 3 days, despite speaking with them directly in Spanish on several occasions to request service. There is no parking (nor do you need a car in Old San Juan) and no food service to speak of, but all you could want is right outside the door! I enjoyed the hotel and rooftop bar/pool and would dtay there again.
Stayed 4 nights in Jan 2024