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Hotel Puerto Valdes

4.0 star property

Photo gallery for Hotel Puerto Valdes

Lobby sitting area
Rooftop terrace
Point of interest
Presidential Penthouse | Terrace/patio
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$392
includes taxes & fees
2 May - 3 May

Explore the area

View map
100 Calle Valdés, San Juan, San Juan, 00901
  • Place, Port of San Juan
    ‪3 min walk‬
  • Place, Castillo de San Cristobal
    ‪12 min walk‬
  • Place, Escambron Beach
    ‪16 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪14 min drive‬

Room options

View all photos for Studio

Studio

Studio

9.8 out of 10
Exceptional
(31 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Luxury Apartment

Premium bedding, pillow-top beds, in-room safe, individually decorated

Luxury Apartment

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premier Apartment

Premier Apartment

Premier Apartment

7.0 out of 10
Good
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment

Premium bedding, pillow-top beds, in-room safe, individually decorated

Superior Apartment

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Signature Penthouse

Signature Penthouse

Signature Penthouse

10.0 out of 10
Exceptional
(2 reviews)
  • Bay view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Presidential Penthouse

Presidential Penthouse

Presidential Penthouse

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the area

San Juan

At Hotel Puerto Valdes you'll be within just a 5-minute stroll of Port of San Juan and within 20 minutes of Escambron Beach. Highlights at this Colonial hotel include a restaurant, free self-parking and a free area shuttle. .The steakhouse, CARNES STEAKHOUSE, is open for dinner. 1200 square feet (111 square metres) of event facilities include a meeting room and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a 24-hour gym and laundry facilities. There's also the convenience of a free cruise terminal shuttle. .With a stay at this 4-property class San Juan Antiguo hotel, you'll be 2.5 km (1.5 mi) from Condado Beach and 3 km (1.8 mi) from Sheraton Casino.

What's nearby

  • Port of San Juan - 3 min walk - 0.3 km
  • Pier 4 - 11 min walk - 1.0 km
  • Castillo de San Cristobal - 12 min walk - 1.0 km
  • Escambron Beach - 16 min walk - 1.4 km
  • Pan American Pier - 4 min drive - 3.2 km

Getting around

  • Sacred Heart Station - 7 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 27 min drive

Restaurants

  • ‪Tostado* - ‬3 min walk
  • ‪Brasas Gastro Bar - ‬7 min walk
  • ‪Bahia Tropical - ‬4 min walk
  • ‪El Mex - ‬5 min walk
  • ‪Celeste - ‬4 min walk

About this property

Hotel Puerto Valdes

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 1200 square feet (111 square metres) and includes conference space. An area shuttle within 4 kilometres and A cruise ship terminal shuttle are free. A 24-hour fitness centre, a rooftop terrace, and a vending machine are also featured at the business-friendly Hotel Puerto Valdes. The hotel can provide concierge services and wedding services. Self parking is free.

This 4-star San Juan hotel is smoke free.

  • 15 guestrooms or units
  • 5 levels
  • 1200 sq ft of conference space
  • 111 sq. m of conference space
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Lift
  • No smoking on site
  • Dining venue
Hotel Puerto Valdes offers 15 accommodations with espresso makers and a safe. This individually decorated and furnished accommodation includes desks. Pillowtop beds feature premium bedding. A pillow menu is available. Microwaves and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

This San Juan hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Televisions come with premium cable channels. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 4 kilometres
  • Free cruise terminal shuttle
  • Free ferry terminal shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant
  • Couples/private dining

Restaurants on site

  • CARNES STEAKHOUSE

Things to do

  • 24-hour gym
  • Art gallery
  • Wine tasting room

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,200 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Espresso maker
  • Freezer
  • Hob
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation (varies based on length of stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, debit cards, cash and mobile payments.

Property is also known as

Puerto Valdes
Hotel Puerto Valdes Hotel
Hotel Puerto Valdes San Juan
Hotel Puerto Valdes Hotel San Juan

Frequently asked questions

What is the cancellation policy at Hotel Puerto Valdes?

Hotel Puerto Valdes offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Puerto Valdes?

As of 1 Apr 2026, prices found for a 1-night stay for 2 adults at Hotel Puerto Valdes on 2 May 2026 start from NZ$392, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Puerto Valdes?

Yep, Hotel Puerto Valdes has a free self car park.

Are there any beaches close to Hotel Puerto Valdes?

Yep, Hotel Puerto Valdes is a short 18-minute walk from Escambron Beach.

What makes Hotel Puerto Valdes a romantic place to stay?

Wine-tasting room and couples dining, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hotel Puerto Valdes.

Is Hotel Puerto Valdes family-friendly?

You bet! With amenities such as laundry facilities and a free local area shuttle, as well as free infant beds in the guestrooms, it's no surprise that Hotel Puerto Valdes is a hit with families.

Is there a free airport shuttle available at Hotel Puerto Valdes?

No, Hotel Puerto Valdes does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Puerto Valdes?

Yep, you can grab a meal at Hotel Puerto Valdes's onsite restaurant.

What time are check-in & check-out at Hotel Puerto Valdes?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Hotel Puerto Valdes Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 394 out of 623 reviews
Rating 8 - Good. 127 out of 623 reviews
Rating 6 - Okay. 57 out of 623 reviews
Rating 4 - Poor. 24 out of 623 reviews
Rating 2 - Terrible. 21 out of 623 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Amanda, Littleton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Boutique hotel. Lots of space in the room. Staff were super friendly.
Stayed 1 night in Dec 2025

2/10 Terrible

tammy

Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I was very disappointed with my stay. The room was extremely outdated and not clean, with water leaking from the bathroom light. It was located in the basement and had an awful smell. The hot tub was in poor condition, barely had enough water, and was not properly maintained. I paid extra for a balcony, but it was in terrible shape and far from what I expected. The staff was not very pleasant at first, although they seemed friendlier once my friends arrived (they had a much nicer room). If you plan to stay here, I strongly recommend requesting a mezzanine or penthouse room, as those seem to be much better.
Stayed 3 nights in Dec 2025

10/10 Excellent

Priscilla

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very clean, large and very comfortable hotel rooms with full kitchen. Highly recommended for comfortable stay near old town and the beaches. Excellent service and courteous hotel attendants.
Stayed 1 night in Dec 2025

10/10 Excellent

Lina Maria Achuri

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Everything well
Stayed 3 nights in Dec 2025

6/10 Okay

Jennifer, Pleasant Prairie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Clean room/ nice staff/cold water shower/flooring falling apart/ older apartment style hotel rooms/ not great area but close to port
Stayed 1 night in Dec 2025

8/10 Good

Vicki

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed 2 days before a cruise. The staff people were lovely. Very helpful. The jacuzzi wasn't working. The view from the rooftop was gorgeous. The shuttle to the pier didn't go to our pier, which we didn't know when we booked.
Stayed 2 nights in Dec 2025

10/10 Excellent

wendy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and much larger than we expected. It is a very nice hotel.
Stayed 2 nights in Dec 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff
Stayed 5 nights in Dec 2025

10/10 Excellent

Yadley

Stayed 14 nights in Dec 2025

8/10 Good

Michele

Fun place!
Stayed 1 night in Dec 2025

8/10 Good

Francis

great room and restaurant for dinner. Would of been five stars if they provided breakfast
Stayed 1 night in Dec 2025

8/10 Good

Karin

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was lovely. Nice little kitchenette. The staff was very courteous and let us into our room early and let us leave our car there after checkout until our evening flight. Only not hot water for shower. The only thing we didn’t like was
Stayed 1 night in Dec 2025

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and close to the Ports
Stayed 1 night in Dec 2025

6/10 Okay

Bryan

Travelled with family
The room was clean and the staff polite but it wasn’t luxury. First off, we messaged the hotel a few days in advance for a late check and when I messaged on check in day I was told the hotel was full and that we couldn’t. Also, we booked the penthouse which seemed ok until you learn the restaurant is right next to your room and the restaurant thinks it’s a night club. Or when the fire alarm goes off from the kitchen smoke. It’s a shame because the people are nice and the location is good so we gave 3 stars for that
Stayed 1 night in Dec 2025

8/10 Good

William

Stayed 1 night in Dec 2025

8/10 Good

Fay

Liked: Cleanliness, amenities, property conditions & facilities
Yes and he was extremely good
Stayed 1 night in Dec 2025

8/10 Good

MARISOL

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel was really cute but our room was not thoroughly cleaned. Table had grease stain and crumbs. Mucus in sink and toilet not clean. We were too tired to go down and say something.
Stayed 1 night in Dec 2025

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpful keeping us from getting a parking ticket. The room we stayed in was very clean and met our need for one night but unfortunately we would not return. This building is a renovated storage building in the Old San Juan port area. The area does not feel safe for walking after dark. Additionally, if you’re a light sleeper you may find the noise keeping you up into the wee hours.
Stayed 1 night in Dec 2025

10/10 Excellent

Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice apartment with a great view, we could live there. 5-10 minute walk to old town shops and restaurants, as well as cruise terminal.
Stayed 5 nights in Dec 2025

10/10 Excellent

Arthur

Stayed 1 night in Dec 2025

6/10 Okay

Robert, Cincinnatti

Travelled with partner
Liked: Cleanliness
There were no hand towels or wash clothes provided for the bathroom and kitchenette. There was also no coffee maker but the front desk clerk did bring one up promtply upon request. Aparently all water heating is done with solar so the water never did get hot, and in the morning there was not even warm water; makes for a miserable shower.
Stayed 2 nights in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
The staff was excellent. Hector went out of his way to help us with all the local information.
Stayed 1 night in Dec 2025

2/10 Terrible

Eric

Stayed 1 night in Nov 2025

10/10 Excellent

Pearse, Cape Coral

Liked: Cleanliness, amenities, property conditions & facilities
Yes very clean
Stayed 1 night in Nov 2025

10/10 Excellent

Lorraine

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very modern and clean. We stayed in the penthouse that is extremely spacious. Attentive staff and welcoming.
View from rooftop
Stayed 1 night in Nov 2025