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Residence Inn by Marriott San Juan Isla Verde

3.5 star property
Eco-certified hotel with 2 outdoor pools and free breakfast

Photo gallery for Residence Inn by Marriott San Juan Isla Verde

Lobby
Terrace/patio
Lobby
Point of interest
2 outdoor pools, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Housekeeping
The current price is NZ$506
includes taxes & fees
13 May - 14 May

Explore the area

Map
6500 Isla Verde Avenue, Isla Verde, Carolina, 00979
  • Isla Verde Beach
    ‪2 min walk‬
  • Carolina Beach
    ‪9 min walk‬
  • Jose Miguel Agrelot Coliseum
    ‪7 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪12 min walk‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • City view
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • City view
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds

View from room

Studio, 2 Queen Beds

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • Partial ocean view
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • City view
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • Partial ocean view
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds

View from room

Studio, 2 Queen Beds

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • City view
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • City view
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

About the area

Carolina

Residence Inn by Marriott San Juan Isla Verde puts you in the centre of Carolina, 0.8 km (0.5 mi) from Carolina Beach and 6.5 km (4 mi) from Jose Miguel Agrelot Coliseum. Highlights at this eco-friendly hotel include 2 outdoor swimming pools, a restaurant and a complimentary breakfast. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the kids' swimming pool and pool loungers. 2 meeting rooms, a 24-hour business centre, and coworking space are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also the convenience of self parking. .Sights within a 10-minute drive of this 3.5-property class Isla Verde hotel include Casino del Mar at La Concha Resort and Condado Beach.

What's nearby

  • Isla Verde Beach - 2 min walk - 0.2 km
  • Carolina Beach - 9 min walk - 0.8 km
  • Casino del Mar at La Concha Resort - 7 min drive - 6.9 km
  • Jose Miguel Agrelot Coliseum - 7 min drive - 6.5 km
  • Condado Beach - 8 min drive - 8.4 km

Getting around

  • Pinero Station - 7 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 5 min drive

Restaurants

  • ‪Mi Casita Restaurant - ‬5 min walk
  • ‪Metropol - ‬4 min walk
  • ‪Lupi's Mexican Grill & Sports Cantina - ‬1 min walk
  • ‪24 Market Place - ‬5 min walk
  • ‪La Bodeguita - ‬4 min walk

About this property

Residence Inn by Marriott San Juan Isla Verde

Eco-certified hotel with 2 outdoor pools and free breakfast
Residence Inn by Marriott San Juan Isla Verde offers its guests 2 outdoor swimming pools and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 2 meeting rooms, and coworking spaces. The eco-certified Residence Inn by Marriott San Juan Isla Verde also features a terrace, a garden, and laundry facilities. For a fee, parking is available.

This 3.5-star Carolina hotel is smoke free.

  • 1 building
  • 231 guestrooms or units
  • 9 levels
  • Built in 2022
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Residence Inn by Marriott San Juan Isla Verde offers 231 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas and includes dining tables. Accommodation at this 3.5-star hotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Flat-screen televisions come with cable channels. Business-friendly amenities include desks, desk chairs and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 19 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dining table
  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 45 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 19 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence INN SAN Juan
By Marriott Juan Isla Verde
Residence Inn by Marriott San Juan Isla Verde Hotel
Residence Inn by Marriott San Juan Isla Verde Carolina
Residence Inn by Marriott San Juan Isla Verde Hotel Carolina

Frequently asked questions

What is the cancellation policy at Residence Inn by Marriott San Juan Isla Verde?

Residence Inn by Marriott San Juan Isla Verde offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Residence Inn by Marriott San Juan Isla Verde?

As of 10 May 2025, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott San Juan Isla Verde on 13 May 2025 start from NZ$429.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Residence Inn by Marriott San Juan Isla Verde?

Yep, Residence Inn by Marriott San Juan Isla Verde has an uncovered self car park with in/out privileges for USD 19 per night.

Are there any beaches close to Residence Inn by Marriott San Juan Isla Verde?

Yep, Residence Inn by Marriott San Juan Isla Verde is a short 2-minute walk from Isla Verde Beach.

Does Residence Inn by Marriott San Juan Isla Verde have a pool?

Yep, and guests love it! Residence Inn by Marriott San Juan Isla Verde has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Residence Inn by Marriott San Juan Isla Verde family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Residence Inn by Marriott San Juan Isla Verde is a hit with families.

Does Residence Inn by Marriott San Juan Isla Verde serve breakfast?

Yep, free buffet brekkie is available weekdays from 6:30 AM to 9:00 AM and on weekends between 7:00 AM and 9:30 AM.

Is there a free airport shuttle available at Residence Inn by Marriott San Juan Isla Verde?

No, Residence Inn by Marriott San Juan Isla Verde does not offer an airport shuttle service.

Is there a bar or restaurant at Residence Inn by Marriott San Juan Isla Verde?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Residence Inn by Marriott San Juan Isla Verde?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Residence Inn by Marriott San Juan Isla Verde Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1318 out of 2042 reviews
Rating 8 - Good. 382 out of 2042 reviews
Rating 6 - Okay. 192 out of 2042 reviews
Rating 4 - Poor. 84 out of 2042 reviews
Rating 2 - Terrible. 66 out of 2042 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another great Vacation

I got what I was expecting, great service , great place to stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Sharoon

Liked: Cleanliness
Stayed 3 nights in Jan 2025

8/10 Good

Diana

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Overall decent stay

The pool and the waterpark was excellent. Pros - pool was nice and so was the water slide. Rooms were as expected. Laundry onsite for free. Cons - the layout of the shower in the bathroom was off and there was no way to shower without the floors getting wet. The towels or our swimsuits never seemed to get dry. The bathroom shower faucet was stripped and you had to adjust it oddly to turn off the water. The daily housekeeping didn’t vacuum one day and we had a bit of a mess since we had gone to the beach. They also never took our old towels that we left in the shower since they were soaking wet. Lastly they charge you 40 a day which then turns into a credit at the restaurant.
Stayed 7 nights in Feb 2025

10/10 Excellent

Ana

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Jan 2025

2/10 Terrible

LUCILE, MADISON

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a system glitch and my reservation was booked for 2/7-2/8 instead of 3/7-3/8 and hotel refused to allow a correction.
Stayed 1 night in Feb 2025

6/10 Okay

Anil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

8/10 Good

Angelica

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints
Stayed 3 nights in Feb 2025

2/10 Terrible

Edwin

Extra fees on extra fees. Parking was $129 for 2 nights thats insane
Stayed 2 nights in Feb 2025

10/10 Excellent

Sasa, Lowell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars all around, definitely going back.
Stayed 4 nights in Jan 2025

8/10 Good

eunice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, staff are helpful
Stayed 3 nights in Feb 2025

6/10 Okay

Judy

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Hotel was nice. Staff was nice. The only thing was that the TV wasn’t working for two days n I sleep with the tv on .. no biggy They moved me to another room. The sofa bed had bedbugs we ran back to the room we were in at first and they only credited me $75 that wasn’t nice at all .
Stayed 3 nights in Jan 2025

2/10 Terrible

EBONY MARINEL

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is clean and in a good location. About a 10 min walk to beach
Stayed 3 nights in Jan 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent in both the bar/restaurant area, but especially Mariselle (spelling?) at the front desk… she is a real asset!

10/10 Excellent

Nelsy

Liked: Cleanliness, staff & service, property conditions & facilities
GOOD UBICATION , GOOD ROOMS
Stayed 3 nights in Jan 2025

6/10 Okay

Nick

Liked: Staff & service
Disliked: Property conditions & facilities
I don't think the air conditioner was working correctly. Our room had a damp smell. Disappointed
Stayed 1 night in Feb 2025

8/10 Good

Adriann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a good stay. The room was clean, the grounds were kept up, staff was nice, conveniently located near all the places we wanted to visit. I would definitely stay here again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Brandon

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a destination fee of $40 per night. And you are not paying that while booking online !! Just know that. The destination fee is pretty much $40 a day that you have to spend at the bar/ restaurant. At the marriot and it does not roll over. Use it or lose it. Other than that. Great stay. They have beach chairs and towels and umbrellas you can take to the ocean. It’s walkable about 7 mins. Great bars, on the ocean and next door. 10/10 stay…. About. A $14 uber from the airport.,we got a uber at 2:30 am from the airport then to the airport it was at 3:12. So uber runs all night. You’re good
Stayed 4 nights in Jan 2025

6/10 Okay

Neiza

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I didn’t like the smell in the room and hallways. It smells like mold and it was very humid. The room couch and chair were stained, and the bathroom had no ventilation.
Stayed 4 nights in Jan 2025

10/10 Excellent

Prescilla Maya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful property. Staff was amazing; Carlos was a great bartender! Pool was great and entire hotel was clean and provided great service.
Stayed 3 nights in Jan 2025

6/10 Okay

Sakinah

Liked: Staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Jasper

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 4 days, the experience was great
Stayed 3 nights in Jan 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service

Unexpected Charges & Unpleasant Odors

I stayed at Residence Inn Isla Verde San Juan and chose to pay at the property. At check-in, I confirmed there were no additional charges beyond the known $40 per night resort fee. However, at checkout, I was surprised with an extra $20 per night charge (totaling $43.60 after taxes). When I questioned it, staff first claimed it was required, but I later learned it was because I mentioned in the booking comments that I would prefer a room away from the elevators if possible. At no point was I told this would cost extra, nor did I agree to it. Adding to the frustration, there was a persistent foul odor—the area around my refrigerator and the hallway smelled like a dirty diaper. The same odor was noticeable in hallways on multiple floors. Between the undisclosed charge and the unpleasant smell, this was a disappointing stay. Double-check your bill and be aware of potential cleanliness issues. I expected honesty and better upkeep, but both were lacking.
Stayed 2 nights in Jan 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was good for what is was, the pool, breakfast, service, & room were good. Nothing was really excellent but no real bad experiences either. The bed was comfortable and the room was quiet even though you are so close to the airport. I would go back again.
Stayed 6 nights in Jan 2025