4/10 Poor
John
Travelled with family
11 Feb 2026
Disliked: Cleanliness, amenities, property conditions & facilities
Get ready for an adventure!!
Let's start with the good points. The room was cleanish… during our four days we didnt see any bugs or critters. Also the overnight security guard was super nice and was able to help us find a place to watch the Super Bowl. One or two front desk staff were very nice and helpful others ranged from uninterested to absolutely rude.
The AC was ice cold !!! Worked very well we had to shut it off it got so cold
The adventure!!
There is no parking expect to park at the Mariott next door and pay $27 per day if you have a rental the mariott vallet staff are very nice and know what’s up.
We lost water Completely to the whole hotel for about 10-12 hours. We heard “the plumber is coming many times.
Due to the water loss the toilet got clogged and it took several requests to even get them to bring us a plunger (we had to do it ourselves)
Even when back in service the water pressure is Terrible and tepidly warm as best of you like hot showers like I do you will be disappointed.
A puddle was in our hall outside our door we wiped it up because we kept tracking it into our room but it kept. Coming back.
The roof terrace is a joke. Go see it it’s worth a laugh. The adjacent building is twice as tall so all you can look at is a concrete wall no ocean view lol
The room was a little small there is no fridge no microwave, coffeemaker or anything you might expect.
TV was streaming only on a dated smart TV. And the WiFi in the hotel was slow.
John
Stayed 3 nights in Feb 2026
