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TRYP by Wyndham Isla Verde

3.5 star property
Beach fun in outdoor pool, near Carolina Beach

Photo gallery for TRYP by Wyndham Isla Verde

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Meeting facility
Beach nearby
Daily buffet breakfast (USD 20.00 per person)
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Parking available
The current price is NZ$317
includes taxes & fees
29 May - 30 May

Explore the area

Map
4820 Isla Verde Ave, Carolina, 00979
  • Carolina Beach
    ‪1 min drive‬
  • Isla Verde Beach
    ‪1 min drive‬
  • Condado Beach
    ‪8 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪3 min drive‬

Room options

View all photos for Room, 1 King Bed, Balcony, Ocean View (Partial)

Room, 1 King Bed, Balcony, Ocean View (Partial)

Room, 1 King Bed, Balcony, Ocean View (Partial)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
  • Ocean view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 41 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Media Suite)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed (Media Suite)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Fitness Suite)

Suite, 1 King Bed (Fitness Suite)

Suite, 1 King Bed (Fitness Suite)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible

Premium Room, 1 King Bed, Accessible

Premium Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Double Room, 2 Double Beds, Accessible

Premium Double Room, 2 Double Beds, Accessible

Premium Double Room, 2 Double Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 41 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Suite, Multiple Beds

Family Suite, Multiple Beds

Family Suite, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

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About the area

Carolina

TRYP by Wyndham Isla Verde puts you in the heart of Carolina, within just a 10-minute stroll of Carolina Beach and Isla Verde Beach. Highlights at this beach hotel include 2 restaurants, 2 bars/lounges and an outdoor swimming pool. .Emigrante Gastrobar serves Latin American cuisine and is open for breakfast, brunch, lunch and dinner. Enjoy the 24-hour gym and pool loungers. 2002 square feet (186 square metres) of event facilities include 7 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:00 AM and 10:00 AM. There's also the convenience of self parking. .Sights within a 10-minute drive of this 3.5-property class Isla Verde hotel include Condado Beach and Plaza las Americas.

What's nearby

  • Carolina Beach - 1 min walk - 0.2 km
  • Isla Verde Beach - 9 min walk - 0.8 km
  • Condado Beach - 7 min drive - 7.3 km
  • Plaza las Americas - 7 min drive - 8.3 km
  • Puerto Rico Convention Center - 8 min drive - 8.4 km

Getting around

  • Domenech Station - 8 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 17 min drive

Restaurants

  • ‪Panaderia España - ‬6 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Kintaro Sushi & Chinese Cuisine lsla Verde - ‬4 min walk
  • ‪Los Chamos Arepas Venezolanas - ‬2 min walk
  • ‪Nagoya Japanese Cuisine - ‬2 min walk

About this property

TRYP by Wyndham Isla Verde

Beach fun in outdoor pool, near Carolina Beach
TRYP by Wyndham Isla Verde offers its guests an outdoor pool and a 24-hour fitness centre. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 7 meeting rooms are available. Event space at this hotel measures 2002 square feet (186 square metres) and includes conference space. A library, a vending machine, and multilingual staff are also featured at the business-friendly TRYP by Wyndham Isla Verde. Parking is available for a fee.

This 3.5-star Carolina hotel is smoke free.

  • 1 building
  • 109 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 2 bars or lounges
  • 2002 sq ft of conference space
  • 186 sq. m of conference space
  • Built in 1982
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
TRYP by Wyndham Isla Verde offers 109 accommodations with iPod docking stations and a safe. 45-inch LCD televisions come with premium cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (USD 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 20 for adults and USD 9.99 for children
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Emigrante Gastrobar
  • Faccio

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,002 square feet of conference space
  • 24-hour business centre
  • 7 meeting rooms
  • Computer station

Outdoors

  • Direct access to the beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1982
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Early check-in subject to availability
Early check-in fee: USD 75.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 17 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20.00 for adults and from USD 9.99 for children
  • Uncovered self-parking fee: USD 20.00 per day (in/out privileges)
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Howard Johnson Hotel Isla Verde
Howard Johnson Hotel Isla Verde Carolina
Howard Johnson Isla Verde
Howard Johnson Isla Verde Carolina
Isla Verde
Howard Johnson Hotel Carolina/San Juan Puerto Rico/Isla Verde
TRYP by Wyndham Isla Verde Hotel
TRYP by Wyndham Isla Verde Carolina
TRYP Wyndham Isla Verde Hotel Carolina
TRYP Wyndham Isla Verde Hotel
TRYP Wyndham Isla Verde Carolina
TRYP Wyndham Isla Verde
TRYP By Wyndham Isla Verde Puerto Rico
TRYP by Wyndham Isla Verde Hotel Carolina

Frequently asked questions

What is the cancellation policy at TRYP by Wyndham Isla Verde?

TRYP by Wyndham Isla Verde offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at TRYP by Wyndham Isla Verde?

As of 8 May 2025, prices found for a 1-night stay for 2 adults at TRYP by Wyndham Isla Verde on 29 May 2025 start from NZ$270.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at TRYP by Wyndham Isla Verde?

Yep, TRYP by Wyndham Isla Verde has a secured uncovered self car park with in/out privileges for USD 20.00 per day.

Are there any beaches close to TRYP by Wyndham Isla Verde?

Yep, TRYP by Wyndham Isla Verde is a short 1-minute walk from Carolina Beach. Fun beach activities include snorkelling, scuba diving and body boarding. You can also find motor boats.

Does TRYP by Wyndham Isla Verde have a pool?

TRYP by Wyndham Isla Verde has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at TRYP by Wyndham Isla Verde?

TRYP by Wyndham Isla Verde features an outdoor pool, 2 restaurants and 2 bars.

Is TRYP by Wyndham Isla Verde family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that TRYP by Wyndham Isla Verde is a hit with families.

Does TRYP by Wyndham Isla Verde serve breakfast?

Sure does, buffet breakfast is available daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at TRYP by Wyndham Isla Verde?

No, TRYP by Wyndham Isla Verde does not offer an airport shuttle service.

Is there a bar or restaurant at TRYP by Wyndham Isla Verde?

Yep, you can grab a meal at TRYP by Wyndham Isla Verde's onsite restaurant that serves Latin American cuisine.

What time are check-in & check-out at TRYP by Wyndham Isla Verde?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at TRYP by Wyndham Isla Verde?

No, only service animals are allowed.

TRYP by Wyndham Isla Verde Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 663 out of 1275 reviews
Rating 8 - Good. 285 out of 1275 reviews
Rating 6 - Okay. 175 out of 1275 reviews
Rating 4 - Poor. 72 out of 1275 reviews
Rating 2 - Terrible. 80 out of 1275 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

William

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jan 2025

8/10 Good

John, Yonkers

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Easy access from airport
Stayed 3 nights in Jan 2025

2/10 Terrible

gary

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor experience..unkept and rude management .. Do yourselves a favor and Stay elsewhere
Stayed 6 nights in Jan 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Jan 2025

6/10 Okay

Angela

Travelled with family
Liked: Amenities
While the hotel itself was ok there were some trouble spots. We got to hotel a few hours early but room not ready..said they would call us when ready but they did not and we hit a substandard room- only a small window 6 ft up on wall, 3 lights that did not work. And the vip coupons were very limited and did not cover much in the restaurants
Stayed 1 night in Feb 2025

10/10 Excellent

Lilibeth Ines

Stayed 2 nights in Jan 2025

10/10 Excellent

Glenda, Rochester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Ciara C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy Check In, great service.

Excellent speedy check in. The room upgrade was a very nice surprise. The hotel could invest in window cleaning, in order to make the view that more enjoyable. Otherwise, everything else was spotless.
Stayed 1 night in Jan 2025

6/10 Okay

Kountry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This building doesn’t have a true ocean view.
Stayed 3 nights in Jan 2025

6/10 Okay

James

Disliked: Cleanliness
Just not what i expected.
Stayed 3 nights in Jan 2025

10/10 Excellent

Nercy

Travelled with partner
The room could have been in better condition
Stayed 3 nights in Jan 2025

10/10 Excellent

Holly

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly
Stayed 1 night in Jan 2025

6/10 Okay

Harvey

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Frida

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine just unorganized compared to other hotels I’ve stayed at in PR , also random charges on my card with no explanation from the hotel
Stayed 2 nights in Jan 2025

6/10 Okay

Aaron

Stayed 3 nights in Jan 2025

8/10 Good

Melina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was convenient and the staff was friendly.
Stayed 3 nights in Jan 2025

10/10 Excellent

Miriam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found a roach in my room.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff and pretty nice facilities.
Stayed 1 night in Jan 2025

6/10 Okay

Jessica

Stayed 4 nights in Jan 2025

2/10 Terrible

Damon Winter Saer

Travelled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
There was a miscommunication by staff during check in. Front Desk Staff stated we had to pay for additional nights versus the incidentals and service charge fees causing a delay with the check in that lasted from 3pm to 6pm. I was told I would receive a phone call around 3pm to check since I arrived around 12pm which I thought was very nice but I never received the call. Last and worst of all there were roaches in the room. The front desk was called about roaches and the response was " Oh, What do you want me to do? Thank Goodness we decided to check our luggage before check out because low and behold a creepy crawler was in our suitcases ' I brought it up again upon check out and the response was "Oh!" While the hotel looks clean, there is a roach issue that needs to be taken care of immediately. This is the only stain on a visit to a beautiful island.
Stayed 3 nights in Jan 2025

10/10 Excellent

Myrna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, friendly & helpful staff. Will definitely stay again.
Stayed 1 night in Jan 2025

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Convenient for airport. Originally allocated a room on 2nd floor without natural light overlooking reception but receptionist changed it to a higher room with view of the freeway and by the external aircon unit . The pool was nice but not enough loungers and towels. Restaurants and bars are close by, however shopping is about 5-10 minutes by car.
Stayed 1 night in Jan 2025

6/10 Okay

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pretty good stay at the Tryp Wyndham. It was convenient to Carolina Beach. And an easy Uber ride to old San Juan and to our cruise port. It was very busy due to it being festival season and the street we were on was very busy. We heard a number of sirens at night as well as loud music from vehicles. Definitely an urban setting. We also smelled a lot of pot. However, our room was clean and the service at the front desk was great. We were not able to check in right away due to our room not being ready, but they allowed us an extended check out time and that was so beneficial to us due to the time that we were able to get on our cruise ship. we did enjoy complementary drinks due to our VIP status and that was nice as well as a percentage off at the restaurant and we did take advantage of that as well. I had a delicious charcuterie. A special thank you to Brittany. She did a great job with her customer service.
Stayed 1 night in Jan 2025

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness, staff & service
Stayed only one night due to cancelled flight.
Stayed 1 night in Jan 2025

10/10 Excellent

Dabney

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check in was delayed by an hour. Staff was a little rude. Stayed for one night.
Stayed 1 night in Jan 2025