The Condado Plaza Hotel

4.0 star property

Photo gallery for The Condado Plaza Hotel

2 outdoor pools, pool umbrellas, pool loungers
Suite, 1 King Bed, Oceanfront (Penthouse)
Ballroom
Exterior
Coffee shop

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available
The current price is NZ$486
includes taxes & fees
28 June - 29 June

Explore the area

View map
999 Ashford Avenue, San Juan, 00907
  • Place, Condado Beach
    ‪1 min walk‬
  • Place, Parque La Ventana al Mar
    ‪10 min walk‬
  • Place, Casino del Mar at La Concha Resort
    ‪14 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪13 min drive‬

Room options

DELUXE ROOM-LARGE BATHROOM-2 QUEEN BEDS

  • Sleeps 4

Junior King Suite with Balcony

  • Sleeps 2

Deluxe Room-Large Bathroom-1 King Bed

  • Sleeps 2

Room, 1 King Bed, Accessible, Bathtub

  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • City view
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

7.8 out of 10
Good
(42 reviews)
  • City view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Oceanfront

7.8 out of 10
Good
(106 reviews)
  • Ocean view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Oceanfront (Penthouse)

7.4 out of 10
Good
(3 reviews)
  • Ocean view
  • 111 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony, Bay View

  • Bay view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Jetted Tub

  • City view
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 King Bed, Oceanfront

  • City view
  • 100 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds

7.2 out of 10
Good
(61 reviews)
  • City view
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Oceanfront

7.6 out of 10
Good
(94 reviews)
  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony, Bay View

8.0 out of 10
Very good
(4 reviews)
  • Bay view
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 3 Bedrooms, Oceanfront (Penthouse)

  • Ocean view
  • 331 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

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About the area

San Juan

The Condado Plaza Hotel puts you in the heart of San Juan, steps from Condado Beach and within a 10-minute stroll of Parque La Ventana al Mar. Highlights at this beachfront resort include 2 restaurants, 2 outdoor swimming pools and a 24-hour gym. .Aqua Bar is the resort's own bar. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site kids' swimming pool and waterslide. Additionally, you'll find a coffee shop/cafe, a snack bar/deli and laundry facilities. Full breakfast is available daily between 6 AM and 11:00 AM. There's also the convenience of valet parking. .Places within a 15-minute walk of this 4-property class Condado resort include Luis Muñoz Rivera Park and Third Millennium Park.

What's nearby

  • Condado Beach - 1 min walk - 0.1 km
  • Parque La Ventana al Mar - 10 min walk - 0.9 km
  • Atlantic Beach - 12 min walk - 1.0 km
  • Casino del Mar at La Concha Resort - 14 min walk - 1.2 km
  • Distrito T-Mobile - 19 min walk - 1.6 km

Getting around

  • Hato Rey Station - 5 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 20 min drive

Restaurants

  • ‪Cafe Caribe - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Revital Coffee - ‬8 min walk
  • ‪Fogo De Chao - ‬10 min walk
  • ‪Mojito’s - ‬11 min walk

About this property

The Condado Plaza Hotel

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Cool off in one of the 2 outdoor swimming pools at The Condado Plaza Hotel, and enjoy summer activities such as snorkelling and kayaking.

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. This beach resort also offers a children's pool, a 24-hour fitness centre and a garden. For a fee, parking is available.

This 4-star San Juan resort is smoke free.

  • 1 building
  • 281 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 6449 sq ft of conference space
  • 599 sq. m of conference space
  • Built in 1963
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Locker space
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
The Condado Plaza Hotel offers 281 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down duvets and premium bedding. 32-inch LCD televisions come with premium cable channels and pay-per-view films.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 25.65 per night; includes in/out privileges)
  • Valet parking on site (USD 31.22 per night)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 11:00 AM for a fee: USD 7 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Aqua Bar
  • Starbucks

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Billiards/pool table
  • Children's pool
  • Kayaking
  • Playground
  • Shopping
  • Snorkelling
  • Water sports equipment
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 6,449 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1963
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 60.00
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 38.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7 to 25 per person
  • Self-parking fee: USD 25.65 per night (in/out privileges)
  • Valet parking fee: USD 31.22 per night
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Condado
Condado Hilton
Condado Hilton Plaza
Condado Plaza
Condado Plaza Hilton
Condado Plaza Hilton Hotel
Condado Plaza Hilton Hotel San Juan
Condado Plaza Hilton San Juan
Plaza Condado Hilton
Plaza Hilton Condado
Condado Plaza Hotel San Juan
Conrad San Juan Condado Plaza Hotel San Juan
San Juan Conrad
Condado Plaza Hilton Resort San Juan
Condado Plaza Hilton Resort
The Condado Plaza Hilton
The Condado Plaza Hotel Resort
The Condado Plaza Hotel San Juan
The Condado Plaza Hotel Resort San Juan

Frequently asked questions

What is the cancellation policy at The Condado Plaza Hotel?

The Condado Plaza Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Condado Plaza Hotel?

As of 10 Jun 2026, prices found for a 1-night stay for 2 adults at The Condado Plaza Hotel on 28 Jun 2026 start from NZ$486, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Condado Plaza Hotel?

Yep, The Condado Plaza Hotel has a self car park with in/out privileges for USD 25.65 per night. A self car park is also available, for a fee.

Are there any beaches close to The Condado Plaza Hotel?

Yep, The Condado Plaza Hotel is on Condado Beach. Fun beach activities include snorkelling, scuba diving and windsurfing. You can also find water sports equipment.

Does The Condado Plaza Hotel have a pool?

Yep, and guests love it! The Condado Plaza Hotel has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does The Condado Plaza Hotel have a waterslide?

Yep, this property has a waterslide!

What makes The Condado Plaza Hotel a romantic place to stay?

Poolside dining and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Condado Plaza Hotel.

Is The Condado Plaza Hotel family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as childcare services and free infant beds in the guestrooms, it's no surprise that The Condado Plaza Hotel is a hit with families.

Does The Condado Plaza Hotel serve breakfast?

Yeah, full breakfast is offered daily between 6 AM and 11:00 AM.

Is there a free airport shuttle available at The Condado Plaza Hotel?

No, The Condado Plaza Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Condado Plaza Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Condado Plaza Hotel?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at The Condado Plaza Hotel?

No, only service animals are allowed.

The Condado Plaza Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1143 out of 2426 reviews
Rating 8 - Good. 499 out of 2426 reviews
Rating 6 - Okay. 427 out of 2426 reviews
Rating 4 - Poor. 169 out of 2426 reviews
Rating 2 - Terrible. 188 out of 2426 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Donte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Great Stay, would reccomend
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jose Eduardo

Liked: Cleanliness, property conditions & facilities
Great location, clean and friendly, very nice property
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Anabel

Liked: Cleanliness
Beautiful ocean view and peaceful. The hotel was beautiful and the staff was great.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean view was amazing, the staff very attentive and friendly and always ready to help
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Pierre

Liked: Staff & service
We enjoyed the pool, and the ocean view
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Jon S Harris,

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view, room was clean, staff was friendly.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Ralph E

Liked: Cleanliness
Pool and hot tub where great. Ocean beach was great
Stayed 1 night in Feb 2026
Verified

8/10 Good

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The ocean is visible, And the pool is very nice.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and spacious. We spent a lot of time at the pool and beach areas and they were amazing!!
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Marc

Liked: Cleanliness, staff & service, amenities
The rooms were great, the building definitely could use some upgrades to the outside. The pools and beach were absolutely incredible.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

India

Liked: Cleanliness, staff & service, amenities
Ocean view was amazing, rooms were cleaned daily. Staff was very professional and polite!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, facilities and the staff makes it 100% better.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Reynaldo

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful and relaxing, Everything was in walking distance absolutely great
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, amenities
Staff were great, location was ideal, multiple pools, hot tub, and beach on property very convenient
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Anibal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The oceanside was great! Woke up every morning ready to open the balcony and just hear the waves.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Anjanette

Liked: Cleanliness, amenities, property conditions & facilities
very nice hotel- not as modern as I thought, but it was a nice hotel - Great location.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

amaury

Liked: Cleanliness, amenities, property conditions & facilities
It’s a great place
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, amenities, property conditions & facilities
Amazing ..room was clean. Service was great
Stayed 3 nights in Feb 2026
Verified

8/10 Good

nancy

Liked: Cleanliness, staff & service
Great hotel, location, clean, updated. Beautiful pools and outside area. Would definitely stay again.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sally

Liked: Cleanliness, property conditions & facilities
It was great!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Liliana B

Liked: Cleanliness, amenities, property conditions & facilities
The staff member were very helpful and accommodating. We will definitely come back to this hotel.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
The staff is friendly and extremely helpful. Pools are clean and well kept. Excellent location with the entrance to the beach directly from the pool area. Nice shallow areas at the beach for snorkeling.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt like I walked into a palace suite, with the ocean view and gentle breeze coming in. The bathroom was spacious and very clean.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

CORENN

Liked: Cleanliness, staff & service
I love this place so much. I live the balcony view the spacious room. The options of food everything was just perfect. i would come back with my spouse again.
Stayed 3 nights in Feb 2026