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The Looking Glass Hotel

2.0 star property

Photo gallery for The Looking Glass Hotel

Terrace/patio
Front of property
Egyptian cotton sheets, premium bedding, memory-foam beds, desk
Terrace/patio
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
The current price is NZ$221
includes taxes & fees
11 June - 12 June

Explore the area

View map
1661 Av. Juan Ponce de León, San Juan, Puerto Rico, 00909
  • Place, Centro de Bellas Artes Luis A. Ferre
    ‪9 min walk‬
  • Place, Museo de Arte de Puerto Rico
    ‪9 min walk‬
  • Place, Jose Miguel Agrelot Coliseum
    ‪3 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪9 min drive‬

Room options

View all photos for Queen Standard Room

Egyptian cotton sheets, premium bedding, memory-foam beds, desk

Queen Standard Room

9.2 out of 10
Wonderful
(13 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for King Standard Room

King Standard Room

King Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Queen Deluxe Room

Queen Deluxe Room

Queen Deluxe Room

9.4 out of 10
Exceptional
(8 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Traditional Suite

Traditional Suite

Traditional Suite

9.6 out of 10
Exceptional
(9 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Queen Basic Room

Queen Basic Room | Bathroom

Queen Basic Room

9.6 out of 10
Exceptional
(7 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for First Floor Budget Queen

First Floor Budget Queen

First Floor Budget Queen

8.0 out of 10
Very good
(1 review)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for First Floor ADA Queen Standard

First Floor ADA Queen Standard

First Floor ADA Queen Standard

9.0 out of 10
Wonderful
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for First Floor Junior Suite (2 Twin XLs or 1 King)

First Floor Junior Suite (2 Twin XLs or 1 King)

First Floor Junior Suite (2 Twin XLs or 1 King)

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for First Floor Deluxe Suite (2 Twin XLs or 1 King)

First Floor Deluxe Suite (2 Twin XLs or 1 King) | Living area

First Floor Deluxe Suite (2 Twin XLs or 1 King)

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

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About the area

San Juan

At The Looking Glass Hotel you'll be 2.3 km (1.5 mi) from Casino del Mar at La Concha Resort and 3.1 km (1.9 mi) from Condado Beach. Highlights at this hotel include in-room free WiFi and Smart TVs. .This smoke-free hotel has free WiFi in public areas and a terrace. .With a stay at this Santurce hotel, you'll be 3.7 km (2.3 mi) from Puerto Rico Convention Center and 3.8 km (2.4 mi) from Pan American Pier.

What's nearby

  • Centro de Bellas Artes Luis A. Ferre - 9 min walk - 0.8 km
  • Museo de Arte de Puerto Rico - 9 min walk - 0.8 km
  • Calle Loiza - 11 min walk - 1.0 km
  • Casino del Mar at La Concha Resort - 2 min drive - 2.6 km
  • Jose Miguel Agrelot Coliseum - 3 min drive - 2.4 km

Getting around

  • Sacred Heart Station - 14 min walk
  • San Juan (SJU-Luis Munoz Marin Intl.) - 15 min drive

Restaurants

  • ‪☕Abracadabra Counter Cafe☕ - ‬1 min walk
  • ‪La Pizzarra - ‬2 min walk
  • ‪787 Coffee Co - ‬1 min walk
  • ‪La Terraza de Bonanza - ‬4 min walk
  • ‪La Escalera - ‬1 min walk

About this property

The Looking Glass Hotel

The Looking Glass Hotel offers its guests a terrace. Public spaces have free WiFi.

This San Juan hotel is smoke free.

  • 20 guestrooms or units
  • Front desk (limited hours)
  • Terrace
  • No smoking on site
The Looking Glass Hotel offers 20 air-conditioned accommodations with complimentary bottles of water and free toiletries. Memory foam beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with digital channels and Netflix.

Bathrooms include baths or showers with a rainfall showerhead. This San Juan hotel provides complimentary wireless Internet access. Housekeeping is offered on request and hairdryers can be requested.

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Metro Art Hotel
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  • Free Wi-Fi
  • Air-conditioning
  • Gym
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The price is NZ$202
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 25 per day); reservations required

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Housekeeping on request
  • Proposal/romance packages

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Area rugs in room
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (86 centimetre high)
  • Grab bar near toilet (84 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (76 centimetre high)
  • Height-adjustable showerhead
  • Roll-in shower (145 centimetre wide)
  • Smooth flooring in room
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (61 centimetre high)
  • Wheelchair-accessible registration desk (112 centimetre high)

More

  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM

Early check-in subject to availability

Early check-in fee: USD 50

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

Late check-out fee: USD 50

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM

Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests travelling with a service animal must contact the property prior to arrival.

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 25 per day (500 ft away)
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. 

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Looking Glass Hotel Hotel

The Looking Glass Hotel San Juan

The Looking Glass Hotel Hotel San Juan

Frequently asked questions

Are there any beaches close to The Looking Glass Hotel?

The closest beach to The Looking Glass Hotel is Condado Beach (2.7 km).

How much does it cost to stay at The Looking Glass Hotel?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at The Looking Glass Hotel on 11 Jun 2026 start from NZ$221, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes The Looking Glass Hotel a romantic place to stay?

Romance packages, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at The Looking Glass Hotel.

Is there a free airport shuttle available at The Looking Glass Hotel?

No, The Looking Glass Hotel does not offer an airport shuttle service.

What time are check-in & check-out at The Looking Glass Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Looking Glass Hotel?

No, only service animals are allowed.

The Looking Glass Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 319 out of 428 reviews
Rating 8 - Good. 65 out of 428 reviews
Rating 6 - Okay. 28 out of 428 reviews
Rating 4 - Poor. 9 out of 428 reviews
Rating 2 - Terrible. 7 out of 428 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Raymi

Travelled with family, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Yes the places was neat and clean
Stayed 1 night in Feb 2026

10/10 Excellent

Donald, Fort Myers

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, staff was very very friendly and helpful
Stayed 2 nights in Dec 2025

10/10 Excellent

Robert, Midland

Simple. Clean and modern
Stayed 1 night in Feb 2026

10/10 Excellent

Robert

Stayed 1 night in Feb 2026

10/10 Excellent

Kendra

Stayed 1 night in Feb 2026

4/10 Poor

SARA, Jamaica

Stayed 2 nights in Feb 2026

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay at the looking glass. The staff was friendly and very helpful. We just got in from a cruise and the room was clean, comfortable and made it easy to relax. The location wasn’t very far from the port or the airport. We really felt we were able to enjoy a part of Puerto Rico without all the crowds while being able to eat some great food at the local restaurants. I would highly recommend staying here.
Stayed 1 night in Feb 2026

8/10 Good

Irja

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly and staff. No elevator. Great neighborhood with a lot of cafes, restaurants. Also a short walk to the Puerto Rican Art Museum. Will stay here again on our return.
Stayed 1 night in Feb 2026

6/10 Okay

Linda

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Jayred the manager was great. Improvement... its a historical building and there are plumbing issues--that should be noted in the description. Rooms were nice, bed was very comfortable.
Stayed 1 night in Feb 2026

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice. The hotel was very clean. Hotel staff were excellent.
Stayed 1 night in Jan 2026

10/10 Excellent

Laura

Stayed 1 night in Feb 2026

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great communication with the host. We made a same day booking and had special request for no steps which they provided. The front desk closes at 5:00 and we came in later but the door codes they provided worked well. Just be aware that most rooms have at least a few steps up or down, so you need to request if that is a problem. Room was spotless and bed was very comfy.
Stayed 1 night in Jan 2026

10/10 Excellent

Dena, New Bern

Stayed 2 nights in Jan 2026

10/10 Excellent

Gregory

Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
The room was very clean and accommodating for are stay. We will be recommending your hotel to friends and family. And the staff, very friendly and gave good advice regarding the restaurants in the area. Enjoyable stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

Frank

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2026

6/10 Okay

Donald, Placentia

Travelled with partner
Liked: Cleanliness
Check-in time was 3pm, but our room was ready when we arrived early at 1:30pm. The room was clean & comfortable. The staff was very curteous & helped in taking up luggage to room in 3rd floor since there was no elevator. There was no space to place a shaving kit with toiletries by the sink. There was water droplet occasionally coming from the ceiling.directly above the sink.
Stayed 1 night in Jan 2026

10/10 Excellent

Reina

Stayed 1 night in Jan 2026

8/10 Good

Erin

Travelled with group
Liked: Cleanliness, property conditions & facilities
Great location and friendly staff. Several places for god food in immediacy and brief walk to terrific art museum. Room is ok - needs a room safe and better place clothing hook. Comfortable bed. Nice bathroom, nice rooftop hang out spot
Stayed 2 nights in Jan 2026

10/10 Excellent

Daryl

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice rooms in a very quiet neighborhood
Stayed 2 nights in Jan 2026

10/10 Excellent

JEANNIE

Stayed 1 night in Jan 2026

6/10 Okay

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Good room, no elevator, hotel is 4 floors
Stayed 1 night in Jan 2026

10/10 Excellent

Yamil

Travelled with family
Liked: Cleanliness, amenities
Stayed one night for the “ Sanse” festivities . The Hotel was way more than I expected . Very well kept and clean with great staff . Easy parking around the street . I’ll definitely stay here again and more night on next events . Went to Asia de Lima , small cozy restaurant 3 minute walk and it was great as well !!
Stayed 1 night in Jan 2026

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was fantastic and easy to work with, communicated very well. Room was clean and A/C worked good.
Stayed 1 night in Jan 2026

10/10 Excellent

JOSEPH, Overland Park

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service! Received texts and emails to help with check in. Room is terrific. Location is great. Host was very friendly and helpful, providing recommendations for restaurants and transportation. Could not have had a better experience.
Stayed 1 night in Jan 2026