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Urbana Hotel

2.0 star property
Hotel with free parking, a short walk to Port of San Juan

Photo gallery for Urbana Hotel

City view
Exterior
Exterior
Hallway
Shower, hair dryer, towels, soap

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

View map
102 C. Pelayo, San Juan, San Juan, 00901
  • Place, Port of San Juan
    ‪7 min walk‬
  • Place, Puerto Rico Convention Center
    ‪4 min drive‬
  • Place, Pan American Pier
    ‪5 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪13 min drive‬

Room options

View all photos for Basic Room

Premium bedding, pillow-top beds, free WiFi, bed sheets

Basic Room

8.2 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Smart TV
Premium bedding
Pillow-top bed
Private bathroom
Hairdryer
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Premium bedding, pillow-top beds, free WiFi, bed sheets

Deluxe Room

Highlights

Air conditioning
Smart TV
Premium bedding
Pillow-top bed
Private bathroom
Hairdryer
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Smart TV
Premium bedding
Pillow-top bed
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

About the area

San Juan

At Urbana Hotel you'll be within just a 15-minute stroll of popular places like Port of San Juan and Escambron Beach. Highlights at this hotel include in-room free WiFi and Smart TVs. .This smoke-free hotel offers concierge services, a 24-hour front desk and luggage storage. There's also the convenience of free self parking. .With a stay at this San Juan Antiguo hotel, you'll be 2.1 km (1.3 mi) from Condado Beach and 2.9 km (1.8 mi) from Puerto Rico Convention Center.

What's nearby

  • Port of San Juan - 7 min walk - 0.6 km
  • Condado Beach - 3 min drive - 2.3 km
  • Distrito T-Mobile - 3 min drive - 2.6 km
  • Puerto Rico Convention Center - 4 min drive - 3.2 km
  • Pan American Pier - 5 min drive - 3.4 km

Getting around

  • Sacred Heart Station - 7 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 17 min drive

Restaurants

  • ‪El Hamburger - ‬8 min walk
  • ‪Celeste - ‬1 min walk
  • ‪Tostado* - ‬2 min walk
  • ‪Bahia Tropical - ‬8 min walk
  • ‪Ladi's Place - ‬2 min walk

About this property

Urbana Hotel

Hotel with free parking, a short walk to Port of San Juan
Urbana Hotel offers its guests concierge services. The front desk is open around the clock. Self parking is free.

This San Juan hotel is smoke free.

  • 20 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • No smoking on site
Urbana Hotel offers 20 air-conditioned accommodations, with a hairdryer. Pillowtop beds feature premium bedding. Smart televisions are featured in guestrooms.

Bathrooms include a shower. This San Juan hotel provides complimentary wireless Internet access. Housekeeping is offered on request and change of towels can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 23

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Urbana Hotel

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 15 per cent

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Urbana Hotel Hotel
Urbana Hotel San Juan
Urbana Hotel Hotel San Juan

Frequently asked questions

What is the cancellation policy at Urbana Hotel?

Urbana Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Urbana Hotel?

Yep, Urbana Hotel has a free self car park.

Are there any beaches close to Urbana Hotel?

Yep, Urbana Hotel is a short 14-minute walk from Escambron Beach.

Is there a free airport shuttle available at Urbana Hotel?

No, Urbana Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Urbana Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Urbana Hotel?

No, pets and service animals are not allowed.

Urbana Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 211 out of 359 reviews
Rating 8 - Good. 65 out of 359 reviews
Rating 6 - Okay. 51 out of 359 reviews
Rating 4 - Poor. 15 out of 359 reviews
Rating 2 - Terrible. 17 out of 359 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Manuel, Santo Domingo

Business traveller
Liked: Cleanliness, property conditions & facilities
The beds and pillows are VERY confortable, the room that i got was a bit small but EXTREMELLY clean.. Customer service is 1A, very very good.
Stayed 2 nights in Jun 2025

10/10 Excellent

Angelina Bella

Liked: Cleanliness, amenities, property conditions & facilities
Great place! Will stay here again
Stayed 5 nights in Jun 2025

10/10 Excellent

Frank

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!!!!
Stayed 4 nights in Jun 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful visit the room is awesome staff was super attentive, they even held our bags after check out so that we could go kill some time vefore our flight left. The only issue was the night club or whatever it was next door that stayed with thw music till 1am but that was honestly only like 2 of the 5 days. The fact that everything else was amazing and the fact that its only a 20 minute walk from old San Juan or at least 2 beaches made everthing worth it would absolutely recommend
Stayed 4 nights in Jun 2025

6/10 Okay

Felipe

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Good
Stayed 1 night in Jun 2025

6/10 Okay

Felipe

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Good
Stayed 1 night in Jun 2025

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Nadine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good time and good stay thank u Puerto Rico we will be back soon
Stayed 6 nights in Jun 2025

10/10 Excellent

Jaime

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Ivan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the employees was very nice and friendly
Stayed 4 nights in Jun 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No frills room that had everything we needed to explore Old San Juan. Walking distance to everything with great staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a great property awesome clean, comfortable room with tons of personality. I couldn’t be happier with the stay. It was very centrally located and super easy to get around anywhere. We wanted to go, especially in San Juan and especially old San Juan. The staff was outstanding. Everyone was there to help with a smile, and I felt so welcomed and happy to be there. This was top-notch service and an amazing room at such a reasonable price. I almost can’t get over it! I would stay here again in a heartbeat.
Stayed 2 nights in Jun 2025

8/10 Good

Jackniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Water wouldn’t get hot just warm more on the cold side everything else was amazing very kind and helpful ppl
Stayed 6 nights in Jun 2025

10/10 Excellent

Mario

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I like that there was a bodega near by that was open till midnight and also the little coffee stand nearby was a great
Stayed 5 nights in Jun 2025

10/10 Excellent

bernardo, Juan dolio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the place. The staff was very friendly and helpful.
Stayed 1 night in Jun 2025

8/10 Good

Marielena, Englewood

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Close to Old San Juan
Stayed 4 nights in Jun 2025

10/10 Excellent

Nicole

Stayed 3 nights in May 2025

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, property conditions & facilities
It was pretty Good, what i likes the most was the propale that work at reception. They were really Nice and welcoming, besides you could ask for more water and they will give you more.
Stayed 5 nights in Jun 2025

8/10 Good

Valerie

Travelled with group
Liked: Cleanliness, staff & service, amenities
Check in was super easy. Staff was super friendly. We did have an issue with our door not closing from the inside. The dead bolt would not lock. I informed the staff on the second night we stayed there through the Whatsapp chat and never got any follow through or feedback. Was not offered to change to a different hotel room or any type of solution to the issue I brought up.
Stayed 4 nights in Jun 2025

10/10 Excellent

Oscar

Stayed 5 nights in Jun 2025

10/10 Excellent

Randy

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Overall good place to stay. Little small and could use a microwave. Area is great and staff is awesome
Stayed 4 nights in May 2025

10/10 Excellent

Carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and atentative at all times. Very welcoming
Stayed 6 nights in May 2025

2/10 Terrible

Felipe

Business traveller
very loud on tuesdays due to the club next door
Stayed 1 night in Jun 2025

10/10 Excellent

Fedor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect place to stay if you want to walk in the old town
Stayed 1 night in Feb 2025

8/10 Good

Lukeyan Raphael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a bit small and towels had some spots.
Stayed 4 nights in May 2025