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Urbana Hotel

2.0 star property
Hotel with free parking, a short walk to Port of San Juan

Photo gallery for Urbana Hotel

Superior Room
Hallway
Exterior
Shower, hair dryer, towels, soap
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

Map
102 C. Pelayo, San Juan, San Juan, 00901
  • Port of San Juan
    ‪7 min walk‬
  • Puerto Rico Convention Center
    ‪4 min drive‬
  • Pan American Pier
    ‪5 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪12 min drive‬

Room options

View all photos for Basic Room

Basic Room

Basic Room

8.6 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Smart TV
Pillow-top bed
Separate bedroom
Premium bedding
Hairdryer
Private bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Smart TV
Pillow-top bed
Separate bedroom
Premium bedding
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

1 bedroom, premium bedding, pillow-top beds, free WiFi

Deluxe Room

Highlights

Air conditioning
Smart TV
Pillow-top bed
Separate bedroom
Premium bedding
Hairdryer
Private bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

San Juan

At Urbana Hotel you'll be within just a 15-minute stroll of popular places like Port of San Juan and Escambron Beach. Highlights at this hotel include in-room free WiFi and Smart TVs. .This smoke-free hotel offers concierge services, a 24-hour front desk and luggage storage. There's also the convenience of free self parking. .With a stay at this San Juan Antiguo hotel, you'll be 2.1 km (1.3 mi) from Condado Beach and 3.6 km (2.2 mi) from Pan American Pier.

What's nearby

  • Port of San Juan - 7 min walk - 0.6 km
  • Condado Beach - 3 min drive - 2.3 km
  • Distrito T-Mobile - 3 min drive - 2.6 km
  • Puerto Rico Convention Center - 4 min drive - 3.2 km
  • Pan American Pier - 5 min drive - 3.4 km

Getting around

  • Sacred Heart Station - 7 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 17 min drive

Restaurants

  • ‪El Hamburger - ‬9 min walk
  • ‪Celeste - ‬1 min walk
  • ‪Tostado - ‬2 min walk
  • ‪Bar La Parroquia - ‬1 min walk
  • ‪Windjammer Café - ‬6 min drive

About this property

Urbana Hotel

Hotel with free parking, a short walk to Port of San Juan
Urbana Hotel offers its guests concierge services. The front desk is open around the clock. Self parking is free.

This San Juan hotel is smoke free.

  • 20 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • No smoking on site
Urbana Hotel offers 20 air-conditioned accommodations, with a hairdryer. Pillowtop beds feature premium bedding. Smart televisions are featured in guestrooms.

Bathrooms include a shower. This San Juan hotel provides complimentary wireless Internet access. Housekeeping is offered on request and change of towels can be requested.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 23

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Urbana Hotel

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 12 per cent

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Urbana Hotel Hotel
Urbana Hotel San Juan
Urbana Hotel Hotel San Juan

Frequently asked questions

What is the cancellation policy at Urbana Hotel?

Urbana Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Urbana Hotel?

Yep, Urbana Hotel has a free self car park.

Are there any beaches close to Urbana Hotel?

Yep, Urbana Hotel is a short 14-minute walk from Escambron Beach.

Is there a free airport shuttle available at Urbana Hotel?

No, Urbana Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Urbana Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Urbana Hotel?

No, pets and service animals are not allowed.

Urbana Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 170 out of 291 reviews
Rating 8 - Good. 55 out of 291 reviews
Rating 6 - Okay. 37 out of 291 reviews
Rating 4 - Poor. 14 out of 291 reviews
Rating 2 - Terrible. 15 out of 291 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Virginia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I loved it all. The hotel was quiet & clean.
Stayed 4 nights in Mar 2025

8/10 Good

Nancy

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room is a bit small and washroom is small hot water is not hot. No comforter sheets are too thin to cover Staffs are friendly
Stayed 2 nights in Mar 2025

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly and clean. It’s also quiet!
Stayed 5 nights in Mar 2025

8/10 Good

Belinda F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VIP gets sparking wine and they have plenty of free bottled water you need for you trip in San Jaun/Old San Juan Area
Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An extraordinary location and people that care about the atea and its roots.perfect place to explore from and the pool is to die for. I thought i had gone to heaven.
Stayed 1 night in Mar 2025

4/10 Poor

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The air conditioner was very loud. The building is noisy, doors slam when people enter and leave. Parking is a little ways away from the hotel, open lot and hard to park for getting in and out.
Stayed 1 night in Mar 2025

8/10 Good

Allen Gonzales

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff are enthusiastic and very helpful. I wasn't going to use the VIP perk but she provided the wine without me having to ask which was nice. I didn't like the parking for the hotel. It was a little inconvenient. Sure it was a minute walk but if I want to go out at night, I don't feel safe walking that minute to a parking lot. Everything else is fine though. I didn't use the amenities (like the fridge at
Stayed 4 nights in Mar 2025

6/10 Okay

Guillermo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Not what I expected But not a deal breaker
Stayed 2 nights in Mar 2025

10/10 Excellent

Jose Balmore

Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice,simple,Close to everything.
Stayed 1 night in Mar 2025

4/10 Poor

Alaina

Liked: Staff & service
Disliked: Property conditions & facilities
Though most of the staff were very nice, especially Adriana, the power transformer blew out right before I checked in. There was a stain on my sheets and the stairs are very narrow and difficult to climb with luggage (there's no elevator) Of course neither of these things (the stairs and the power) are the hotel staff's fault and they did everything they could to help including offering a full refund when I ultimately decided to leave.
Stayed 1 night in Mar 2025

10/10 Excellent

Zachary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to go for a night in San Juan. Pretty basic accommodations but they were comfortable. In an okay area - have to walk a bit or use scooters to see touristy stuff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Joshua Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Angely

Liked: Cleanliness
Stayed 3 nights in Mar 2025

8/10 Good

Michael A

Travelled with partner
Liked: Staff & service, property conditions & facilities
Room was tiny. Barley enough room to put luggage. That being said... they have secured off street parking and are within walking distance of old san juan. Building is quiet and secure. Small café on the corner makes really good drinks!
Stayed 7 nights in Mar 2025

8/10 Good

tony

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Rosina

Liked: Staff & service
Disliked: Property conditions & facilities
No elevator - had to walk up 3 floors with luggage. No hot water in the morning. Will never recommend to stay there. Sorry because the people were very pleasant but not worth the money spent in that room.
Stayed 2 nights in Feb 2025

10/10 Excellent

Phoebe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room was very clean and the staff was wonderful.
Stayed 10 nights in Feb 2025

4/10 Poor

DAN

Stayed 6 nights in Feb 2025

8/10 Good

Ariel

Stayed 3 nights in Mar 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice little stay

They walk you over and make sure you are all set! The room was clean and comfy and we appreciated the AC. No elevator but we knew that when we booked so no problem!
Stayed 1 night in Mar 2025

10/10 Excellent

Christine Molliemae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, perfect location to get to everything.
Stayed 3 nights in Feb 2025

10/10 Excellent

Carroll

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Middle aged travelers

Clean great location secure staff amazing. It is close to a club so music plays until midnight, only a problem if u need to get to be very early over the weekend but it was fine for us on vacation.
Stayed 2 nights in Feb 2025