"Location, staff and value for money. Could supply bottled water for the stay not just first day " More
A day of pampering can include deep-tissue massages, hot stone massages, and body scrubs. Enjoy the gym, Turkish bath/hammam, sauna, and seasonal outdoor swimming pool. Other amenities include free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Buffet breakfast is available on weekdays between 7:00 AM and 11:00 AM. There's also the convenience of self parking.
Near this 4-star San Sebastián Centro hotel, you'll find Donostia-San Sebastian Aquarium.
3 Nov. 2023 by Helen Ausin - FOM
Dear Rodney, Thank you very much for sharing your opinion with us!We give water just the first day and we offer the minibar everyday refilled. However, we take note of your comment to get better in the future. We will be happy to welcome you again!Best regards,
19 Jan. 2020 by Irene Lira - Hotel Manager
Dear Trevor, Thank you very much for sharing your feedback about your recent stay with us. We're sorry to check that your stay with us wasn't completely perfect; We always take note of our guest request, and we`re sorry that we weren't able to fullfil them at you arrival. In Axel Hotels we care about our guests satisfaction and that is why we are very concerned about your feelings at any moment during their stay. We are very sorry if we couldn't match your expectations and the service recieved by our staff wasn't of your liking. We hope we can host you again during your next stay in Donosti and offering you the best Axel Experience. Kind regards, Irene Lira Hotel Manager Axel Hotel San Sebastián
The following facilities are closed seasonally each year. They will be closed from January 1 to December 31:
The following facilities are closed on Monday:
Axel Hotel San Sebastián - Adults Only offers its guests a full-service spa, a sauna, and a 24-hour fitness center. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A seasonal outdoor pool, spa services, and a terrace are also featured at Axel Hotel San Sebastián - Adults Only. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star San Sebastián hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Axel Hotel San Sebastián - Adults Only offers 100 accommodations with safes and hair dryers. This San Sebastián hotel provides complimentary wireless Internet access. Coffee/tea makers and minibars are provided. Bathrooms include showers, bidets, and complimentary toiletries. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM and 11:00 AM.
Recreational amenities at the hotel include a sauna, a 24-hour fitness center, and a seasonal outdoor pool.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.