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Hotel SANSEbay

3.5 star property
Beach hotel near Monte Urgull

Photo gallery for Hotel SANSEbay

Exterior
View from room
Panoramic Apartment, Sea View | Living area
Reception
View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Laundry
  • Air conditioning
  • Free WiFi
The current price is NZ$482
includes taxes & fees
1 Sept - 2 Sept

Explore the area

View map
Calle mari 21, San Sebastián, 20003
  • Donostia-San Sebastian Aquarium
    ‪6 min walk‬
  • Concha Beach
    ‪7 min walk‬
  • Concha Promenade
    ‪8 min walk‬
  • San Sebastian (EAS)
    ‪25 min drive‬

Room options

View all photos for Familiar vistas laterales bahía

Familiar vistas laterales bahía

Familiar vistas laterales bahía

10.0 out of 10
Exceptional
(1 review)

Highlights

Terrace
Air conditioning
Free cots/infant beds
Smart TV
Down duvet
Blackout curtains
Premium bedding
Separate bedroom
  • 29 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Terrace
Air conditioning
Free cots/infant beds
Smart TV
Down duvet
Blackout curtains
Premium bedding
Separate bedroom
  • 18 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Urban interior patio

Urban interior patio

Urban interior patio

Highlights

Balcony or patio
Air conditioning
Smart TV
Separate bedroom
Blackout curtains
Down duvet
Premium bedding
Hairdryer
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Double Room

1 bedroom, premium bedding, down duvets, in-room safe

Basic Double Room

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Down duvet
Blackout curtains
Premium bedding
Separate bedroom
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Studio Suite

Studio Suite

Studio Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Down duvet
Blackout curtains
Premium bedding
Separate bedroom
Bathrobes
  • 20 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Urban confort terraza

Urban confort terraza

Urban confort terraza

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Deck/patio
Air conditioning
Free cots/infant beds
Smart TV
Down duvet
Blackout curtains
Premium bedding
Separate bedroom
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Down duvet
Blackout curtains
Premium bedding
Separate bedroom
Private bathroom
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Smart Apartment

Smart Apartment | Private kitchen

Smart Apartment

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
2 bedrooms
Down duvet
  • 52 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Twin Sofa Bed

View all photos for Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
2 bedrooms
Down duvet
  • 61 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Down duvet
Blackout curtains
Premium bedding
Separate bedroom
Private bathroom
  • 25 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Cozy Apartment

Cozy Apartment | Private kitchen

Cozy Apartment

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Full-sized fridge/freezer
Dishwasher
Smart TV
Separate bedroom
Down duvet
Blackout curtains
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Urban familiar terraza

Urban familiar terraza

Urban familiar terraza

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Down duvet
Blackout curtains
Premium bedding
Separate bedroom
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the area

San Sebastián

Hotel SANSEbay puts you in the heart of San Sebastián, steps from Monte Urgull and within a 10-minute stroll of Donostia-San Sebastian Aquarium. Highlights at this beach hotel include in-room free WiFi and Smart TVs. .Bar Urgul is the hotel's own bar. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Cooked-to-order breakfast is available daily between 7:30 AM and noon. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 3.5-property class Old Town San Sebastián hotel include Concha Beach and Concha Promenade.

What's nearby

  • Donostia-San Sebastian Aquarium - 6 min walk - 0.6 km
  • Concha Beach - 7 min walk - 0.6 km
  • Concha Promenade - 8 min walk - 0.7 km
  • Kursaal Congress Centre and Auditorium - 9 min walk - 0.8 km
  • Monte Igueldo - 8 min drive - 3.2 km

Getting around

  • Donostia-San Sebastián Station - 17 min walk
  • San Sebastian (EAS) - 24 min drive

Restaurants

  • ‪Atari Gastroteka - ‬2 min walk
  • ‪Gandarias Jatetxea - ‬3 min walk
  • ‪Ganbara - ‬4 min walk
  • ‪Bar Paco Bueno - ‬3 min walk
  • ‪Casa Alcalde - ‬3 min walk

About this property

Hotel SANSEbay

Beach hotel near Monte Urgull
There's a coffee shop/cafe on site, as well as a snack bar/deli. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Hotel SANSEbay. Parking is available for a fee.

This 3.5-star San Sebastián hotel is smoke free.

  • 27 guestrooms or units
  • Deli
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • No smoking on site
  • Water dispenser
  • Coffee shop
Hotel SANSEbay offers 27 air-conditioned accommodations with a safe and a hairdryer. Beds feature down duvets and premium bedding. Smart televisions come with premium digital channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access.

Languages

English, French, Spanish

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The price is NZ$555
includes taxes & fees
3 Sept - 4 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Parking on site (EUR 30 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: EUR 9.50 to 25 for adults and EUR 9.50 to 25 for children
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bar Urgul

Things to do

  • Bicycle rentals
  • Books
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • On the bay
  • On the boardwalk/promenade

Accessibility

  • No lift

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Smart TV with premium digital channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 9.50 to 25 for adults and EUR 9.50 to 25 for children
  • Airport shuttle fee: EUR 150.00 per vehicle
  • Self-parking fee: EUR 30 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Hotel SANSEbay San Sebastian
SANSEbay San Sebastian
SANSEbay
Hotel SANSEbay Hotel
Hotel SANSEbay San Sebastián
Hotel SANSEbay Hotel San Sebastián

Frequently asked questions

What is the cancellation policy at Hotel SANSEbay?

Hotel SANSEbay offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel SANSEbay?

As of 12 Aug 2025, prices found for a 1-night stay for 2 adults at Hotel SANSEbay on 1 Sept 2025 start from NZ$481.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel SANSEbay?

Yep, Hotel SANSEbay has a self car park for EUR 30 per day.

Are there any beaches close to Hotel SANSEbay?

Yep, Hotel SANSEbay is a short 7-minute walk from Concha Beach. Fun beach activities include surfing, body boarding and kayaking. You can also find motor boats and boat tours.

What makes Hotel SANSEbay a romantic place to stay?

Romance packages, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel SANSEbay.

Does Hotel SANSEbay serve breakfast?

Yep, cooked-to-order brekkie is served daily between 7:30 AM and noon.

Is there a free airport shuttle available at Hotel SANSEbay?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

What time are check-in & check-out at Hotel SANSEbay?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel SANSEbay?

No, pets are not allowed.

Hotel SANSEbay Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 334 out of 413 reviews
Rating 8 - Good. 62 out of 413 reviews
Rating 6 - Okay. 10 out of 413 reviews
Rating 4 - Poor. 2 out of 413 reviews
Rating 2 - Terrible. 5 out of 413 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central Location for Your Trip to Sans Sebastian

Fabulous central location for a trip to San Sebastián. Right in the heart of town were you can walk to restaurants, shops, and the beach. They have parking if you need. The service apartments are very well equipped.
Stayed 3 nights in Apr 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay! The whole family enjoyed staying in this hotel. Staff super friendly and room was large and comfortable.
Stayed 2 nights in Apr 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, well equipped and central position. It was perfect for our stay in San Sebastian
Stayed 4 nights in Mar 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with amazing views!! Easy check in. Right in the middle of old town. Able to walk to many shops and restaurants. Clean rooms with everything we needed. Highly recommend!
Stayed 2 nights in Mar 2025

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very welcoming, clean and close to all the sights. The staff were friendly and helpful with parking our car which was a bit tricky.
Stayed 2 nights in Apr 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great small hotel. Great staff. Wonderful location.
Stayed 3 nights in Mar 2025

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with extraordinary service and attention in an excellent location. Highly recommended.
Stayed 3 nights in Mar 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location, beautiful view and great rooms
Stayed 2 nights in Mar 2025

8/10 Good

Fiona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Convenient lots of places to eat and drink. Close to the beach.
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right in the old town, next to the harbor and trail up to the castle, and can walk to everything easily right from the hotel. Friendly staff and great fresh breakfast offerings each day.
Stayed 3 nights in Feb 2025

8/10 Good

Jiri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, helpful staff, noise from local bars can be challanging.
Stayed 4 nights in Feb 2025

10/10 Excellent

Lucie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great service. The staff were very helpful. The room was too warm therefore the need to sleep with the window open and couldn't sleep because of parties at bars outside. The room was somehow very dusty. But other than that it is a really great place.
Stayed 1 night in Feb 2025

10/10 Excellent

Jean-Jacques, Columbia

Stayed 1 night in Feb 2025

8/10 Good

Hiroyuki, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place!
Stayed 4 nights in Dec 2024

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely hotel in a great location

A great hotel with professional and friendly staff. We parked close by 30€ per night. Very comfortable beds and high level of cleanliness. They upgraded us, had a bottle of wine left in our room and a complementary glass of wine on arrival which was lovely. We would highly recommend.
Stayed 2 nights in Dec 2024

10/10 Excellent

Holly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff, very quiet. Directions if you have a car are very difficult as we’re in the old city and you have to drive on a cobblestone path that says pedestrians only. But there’s an exception for this hotel. Kept feeling like I was going to get in trouble. Íker stayed on the phone with me until I arrived. Couldn’t ask for better service!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good location
Stayed 5 nights in Oct 2024

10/10 Excellent

Bessie

Liked: Cleanliness, staff & service, property conditions & facilities
Couldn’t have asked for a better experience!
Stayed 3 nights in Nov 2024

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding boutique hotel. Very clean. Location is perfect-- on the edge of old Town, minures from great restaurants. Staff is wonderful. Highly recommend.
Stayed 3 nights in Nov 2024

6/10 Okay

Kana, Dallas

Stayed 3 nights in Oct 2024

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful and friendly.
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely loved our stay at this hotel. Amazing location, superb staff, one of the best breakfast selections (and quality) we have had anywhere, loved that it’s a la carte and made to order. Room very comfortable with a great shower and nice amenities. We will be back for sure!
Stayed 4 nights in Oct 2024