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Hotel SANSEbay

Property class: 3.5

Photo gallery for Hotel SANSEbay

A hotel room with a bed, a bedside lamp, a phone, and a view of the outside.
A modern hotel room with a large bed, a desk, a TV, and a balcony with a city view.
A marina with boats docked, surrounded by buildings with balconies and terraces.
A modern interior with seating arrangements, a decorative partition, and hanging plants.
A modern hotel room with a large bed, a desk, a chair, a TV mounted on the wall, and a balcony with a view of the city.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Laundry room
The current price is NZ$188
includes taxes & fees
13 Dec - 14 Dec

Explore the area

View map
Calle mari 21, San Sebastián, 20003
  • Place, Monte Urgull
    ‪1 min walk‬
  • Place, Donostia-San Sebastian Aquarium
    ‪6 min walk‬
  • Place, Concha Beach
    ‪7 min walk‬
  • Airport, San Sebastian (EAS)
    ‪31 min drive‬

Room options

View all photos for Urban familiar terraza

A hotel room with a bed, bedside table, lamp, chair, small table with a plant, and a TV mounted on the wall.

Urban familiar terraza

8.0 out of 10
Very good
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room, Sea View

A hotel room with a bed, a desk, a chair, and a window with curtains.

Double Room, Sea View

9.2 out of 10
Wonderful
(5 reviews)
  • Sea view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Urban interior patio

A bedroom with a bed, a desk, two chairs, and bedside lamps.

Urban interior patio

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Familiar vistas laterales bahía

A modern hotel room with a large bed, bedside lamps, a desk, and a view of the outdoors.

Familiar vistas laterales bahía

10.0 out of 10
Exceptional
(2 reviews)
  • Partial sea view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Cozy Apartment

A modern kitchen with white cabinetry, a central island with stools, a built-in oven, and a microwave above the counter.

Cozy Apartment

10.0 out of 10
Exceptional
(2 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Smart Apartment

A modern living room with a sofa, a dining table, and a small kitchen area with white cabinets and a blue accent wall.

Smart Apartment

  • 65 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bunk Bed and 1 Single Sofa Bed

View all photos for Superior Apartment, 2 Bedrooms

A hotel room with a bed, a bedside lamp, a phone, and a view of the outside.

Superior Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 75 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Urban confort terraza

A hotel room with a bed, a desk, a chair, a lamp, and a view of the outside.

Urban confort terraza

9.0 out of 10
Wonderful
(6 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Double Room

Room

Deluxe Double Room

10.0 out of 10
Exceptional
(5 reviews)
  • Sea view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Premium Room

A modern hotel room with a large bed, a sofa, a dining area, and a view of boats through the window.

Premium Room

  • Sea view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Suite SANSEbay

A modern living room with a sofa, a coffee table, and a dining area with chairs. There is a view of the outdoors through large windows.

Suite SANSEbay

10.0 out of 10
Exceptional
(1 review)
  • Bay view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Basic Double Room

A hotel room with a large bed, a desk with a chair, a bedside table with a lamp, and a window with curtains.

Basic Double Room

9.6 out of 10
Exceptional
(12 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Junior Suite SANSEbay

A modern hotel room with a large bed, two chairs, a TV, and a balcony with a view.

Junior Suite SANSEbay

  • Partial sea view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

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About the area

San Sebastián

Hotel SANSEbay puts you in the heart of San Sebastián, steps from Monte Urgull and within a 10-minute stroll of Donostia-San Sebastian Aquarium. Highlights at this hotel include in-room free WiFi and Smart TVs. .Bar Urgul is the hotel's own bar. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Cooked-to-order breakfast is available daily between 7:30 AM and noon. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 3.5-property class Old Town San Sebastián hotel include Concha Beach and Concha Promenade.

What's nearby

  • Monte Urgull - 1 min walk - 0.0 km
  • Plaza de La Constitucion - 3 min walk - 0.3 km
  • Donostia-San Sebastian Aquarium - 6 min walk - 0.6 km
  • Concha Beach - 7 min walk - 0.6 km
  • Concha Promenade - 8 min walk - 0.7 km

Getting around

  • Donostia-San Sebastián Station - 17 min walk
  • San Sebastian (EAS) - 24 min drive

Restaurants

  • ‪Gandarias - ‬3 min walk
  • ‪Atari Gastroteka - ‬2 min walk
  • ‪La Cuchara de San Telmo - ‬4 min walk
  • ‪Ganbara - ‬4 min walk
  • ‪Casa Bartolo - ‬3 min walk

About this property

Hotel SANSEbay

There's a coffee shop/cafe on site, as well as a snack bar/deli. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Hotel SANSEbay. Parking is available for a fee.

This 3.5-star San Sebastián hotel is smoke free.

  • 27 guestrooms or units
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site
  • Coffee shop
Hotel SANSEbay offers 27 air-conditioned accommodations with a safe and free newspapers. Beds feature down duvets and premium bedding. 50-inch Smart televisions come with premium digital channels and Netflix.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries, hairdryers and toothbrushes and toothpaste. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and change of towels can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Parking on site (EUR 30 per day)
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: EUR 9.50 to 25 for adults and EUR 9.50 to 25 for children
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bar Urgul

Things to do

  • Bicycle storage
  • Books
  • TV in common areas

Family friendly

  • Art supplies
  • Babysitting (surcharge)
  • High chair
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • On the bay
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 9.50 to 25 for adults and EUR 9.50 to 25 for children
  • Airport shuttle fee: EUR 150.00 per vehicle
  • Self-parking fee: EUR 30 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number HSS0830

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Hotel SANSEbay San Sebastian
SANSEbay San Sebastian
SANSEbay
Hotel SANSEbay Hotel
Hotel SANSEbay San Sebastián
Hotel SANSEbay Hotel San Sebastián

Frequently asked questions

What is the cancellation policy at Hotel SANSEbay?

Hotel SANSEbay offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel SANSEbay?

As of 13 Nov 2026, prices found for a 1-night stay for 2 adults at Hotel SANSEbay on 13 Dec 2026 start from NZ$188, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel SANSEbay?

Yep, Hotel SANSEbay has a self car park for EUR 30 per day. A self car park is also available, for a fee.

Are there any beaches close to Hotel SANSEbay?

Yep, Hotel SANSEbay is a short 7-minute walk from Concha Beach. Fun beach activities include surfing, body boarding and kayaking. You can also find motor boats and boat tours.

What makes Hotel SANSEbay a romantic place to stay?

Romance packages, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hotel SANSEbay.

Is Hotel SANSEbay family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as highchairs and art supplies in the guestrooms, it's no surprise that Hotel SANSEbay is a hit with families.

Does Hotel SANSEbay serve breakfast?

Yep, cooked-to-order brekkie is served daily between 7:30 AM and noon.

Is there a free airport shuttle available at Hotel SANSEbay?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

What time are check-in & check-out at Hotel SANSEbay?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel SANSEbay?

No, pets are not allowed.

Hotel SANSEbay Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 461 out of 584 reviews
Rating 8 - Good. 96 out of 584 reviews
Rating 6 - Okay. 17 out of 584 reviews
Rating 4 - Poor. 4 out of 584 reviews
Rating 2 - Terrible. 6 out of 584 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely visit again!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff and great location
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view of the bay and location next to the old town
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in the perfect area
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location for Old Town. Nice accommodation and we were upgraded on arrival and given a bottle of wine. Will book again.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The location is perfect if you are there to eat and the view from the room was spectacular. Lovely helpful staff, clean rooms and common areas. It’s a great hotel
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! Service and rooms top notch also.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and great staff. Stayed on ground floor room. Was great and quiet.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very helpful staff, fabulous room. Hotel was spotless. Highly recommend
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
the location is incredible, and super adorable in that it's tucked away in this little corner overlooking the bay, the room i stayed in was on the smaller size, but very normal for europe...the hotel's breakfast honestly is worth the stay alone!! lovely place to stay and easy walk from here to almost anything you want to do in San Sebastian!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, beautiful rooms and great value.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal location right near the bay and the pintxo bars. The apartment was large with exceptional air conditioning and clothes washing facilities.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect 👍
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Andrea at the front desk was always joyful & welcoming. She made all the difference! Location was excellent. Our 2-bedroom unit was spacious & elegant. Glad we stayed here.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Perfect location, clean and modern, nice foods
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in excellent area. Very close to old town and sea front. Great views from room windows. Staff ultra friendly and helpful . If you are considering a break in San Sebastian this hotel is perfect
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, close to restaurants, great ocean view
Park steps from hotel
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got upgraded and I have to say, we had the best views! The apartments are super clean and well stocked. The staff were very kind and helpful. I would most certainly come back here again!
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel on sea front right at the end of the old town. Noisy and busy at weekends
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very comfortable and a good size for two people. It is perfectly located in Old Town San Sebastian. Many restaurants, bars, shops, and attractions right around,
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were friendly & helpful. Breakfast choices were great. Our room was exellent, complete with toiletries & minibar. Perfect location for the old town & beach. We highly recommend & will hoprfully be returning.
Stayed 4 nights in Apr 2026