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Pensión El Puerto

Property class: 2

Photo gallery for Pensión El Puerto

A hotel room with two beds, a balcony, and a wall with the text "DRM DREAM".
A bedroom with a bed, a wall with "YOU & ME" and a heart, a nightstand with a lamp, and a window with curtains.
A modern bathroom with a glass shower enclosure, a sink, and a mirror.
A compact kitchen with a built-in microwave, a coffee maker, and a small refrigerator. There is a bar stool and a window with curtains.
A modern bedroom with a large bed, a bedside table with a vase, and a wall with the text "WHY NOT?".

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$123
includes taxes & fees
2 Nov - 3 Nov

Explore the area

View map
Portu Kalea 19, San Sebastián, Gipuzkoa, 20003
  • Place, Monte Urgull
    ‪2 min walk‬
  • Place, Plaza de La Constitucion
    ‪3 min walk‬
  • Place, Donostia-San Sebastian Aquarium
    ‪6 min walk‬
  • Airport, San Sebastian (EAS)
    ‪31 min drive‬

Room options

View all photos for Basic Twin Room

A bedroom with two beds, a desk, and a window.

Basic Twin Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, 1 Queen Bed

A modern bedroom with a bed, a nightstand, a bedside table, a window, and a bathroom visible in the background.

Double Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Loft

A modern hotel room with a bed, a sofa, a small table, and a kitchenette area.

Loft

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for City Double Room

A bedroom with a bed, a wall with "YOU & ME" and a heart, a nightstand with a lamp, and a window with curtains.

City Double Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About the area

San Sebastián

At Pensión El Puerto you'll be within just a 10-minute stroll of popular attractions like Concha Beach and Donostia-San Sebastian Aquarium. Highlights at this guest house include free in-room WiFi. .This guest house offers express check-in and express check-out. .Sights within a 15-minute walk of this Old Town San Sebastián guest house include Bay of Biscay and Basilica of Saint Mary of the Chorus.
View more Pensions in San SebastiánOpens in a new window

What's nearby

  • Basilica of Saint Mary of the Chorus - 2 min walk - 0.2 km
  • Monte Urgull - 2 min walk - 0.2 km
  • Plaza de La Constitucion - 3 min walk - 0.3 km
  • Concha Beach - 5 min walk - 0.5 km
  • Donostia-San Sebastian Aquarium - 6 min walk - 0.6 km

Getting around

  • Donostia-San Sebastián Station - 15 min walk
  • San Sebastian (EAS) - 24 min drive

Restaurants

  • ‪Gandarias - ‬2 min walk
  • ‪Atari Gastroteka - ‬1 min walk
  • ‪Ganbara - ‬1 min walk
  • ‪Casa Bartolo - ‬2 min walk
  • ‪Ubarrechena - ‬1 min walk

About this property

Pensión El Puerto

As a guest of Pensión El Puerto, you'll find express check-in and express check-out. The front desk is open around the clock.
  • 4 guestrooms or units
  • Express check-in
  • Express check-out
Pensión El Puerto offers 4 accommodations with air conditioning. This San Sebastián pension provides complimentary wireless Internet access.

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  • Free Wi-Fi
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The price is NZ$175
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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Virtual front desk

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa and Mastercard. Cash is not accepted. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Pensión El Puerto Pension
Pensión El Puerto San Sebastián
Pensión El Puerto Pension San Sebastián

Frequently asked questions

What is the cancellation policy at Pensión El Puerto?

Pensión El Puerto offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pensión El Puerto?

As of 25 Oct 2026, prices found for a 1-night stay for 2 adults at Pensión El Puerto on 2 Nov 2026 start from NZ$123, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Pensión El Puerto?

Yep, Pensión El Puerto is a short 6-minute walk from Concha Beach.

Is there a free airport shuttle available at Pensión El Puerto?

No, Pensión El Puerto does not offer an airport shuttle service.

What time are check-in & check-out at Pensión El Puerto?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Pensión El Puerto?

No, pets are not allowed.

Pensión El Puerto Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 17 out of 48 reviews
Rating 8 - Good. 16 out of 48 reviews
Rating 6 - Okay. 8 out of 48 reviews
Rating 4 - Poor. 4 out of 48 reviews
Rating 2 - Terrible. 3 out of 48 reviews

8.6/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for a quick one night stay. Very clean and accessible to many restaurants!
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location in the Center of town, WiFi worked well. The room was clean and comfortable. The only issue is that the bathroom is at the end of the hall away from the room
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Room, Convenient Location, Great Price!

This was a nice, comfortable room in a convenient area - and the price was excellent. So, a great value overall.
Stayed 2 nights in Apr 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
so good
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I had issues getting in but the staff in the phones was so very helpful
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Fabulous location but we had a problem checking in as it’s a remote check in, we hadn’t received details and no one answered the phone. Also we were not aware that the bathroom was down the corridor and be careful as some rooms have a shared bathroom.
Stayed 3 nights in Jul 2025
Verified review

6/10 Okay

It was supposed to be a queens bed but we had two single beds pushed together!
Stayed 3 nights in Sep 2024
Verified review

8/10 Good

Liked: Amenities
.
Stayed 1 night in Feb 2025
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

No hot water + white neon lighting everywhere

Feels more like a hospital room than a center of town hotel. The check in process is a bit annoying (forced to call them as they don’t even have an email to send all the info they request) Only one of us had hot water in the shower in the morning. Paying 100€ for that was not ok
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

A nightmare during the night!!

At first, I was happy with service as the pension is central in the old town and next to the port and beach. I was also allowed to enter the room early by 12 pm as I arrived directly from the airport. However, it was difficult to get confirmation of details for me to be able to get into the property, and the woman cleaning was the only one around to talk to and unable to help out. It is also a pain to have to use keys to open and close the bathroom and bedroom all the time. However, at the same time, it does provide a sense of privacy and safety. I had a long day out and was looking forwards to my night sleep. However, I was shocked to wake up in the middle of the night by 4.30 am with both the TV and air conditioning coming on at the same time!!!. Both remote controls were on the bedside table so I was left feeling as if someone had direct access to them or they were set up on alarm from previous tenants!?. I couldn’t sleep for a couple of hours after that experience and nobody to talk to about it at that time of the night!!. I managed to sleep until 10.30am and woke up feeling tired and as if I had waisted my morning. I would not stay again but I realised afterwards that I had booked a similar accommodation in Vitoria and was concerned about it.
Stayed 1 night in Oct 2024
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities
Bonne emplacement toutefois attention les salles de bains sont communes et les serviettes et draps ne seront pas changés durant votre séjour. Le soir les rues sont passantes et le logement est mal isolé.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Läget var 10 poäng! Superenkla och bra rum med AC
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
La ubicación es perfecta y la habitación muy limpia y confortable
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
La habitación
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Personnel courtois chambre propre nickel
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Ja
Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Disliked: Staff & service
コスパ良い宿を探して選びました。旅慣れた方の短期間の利用なら許容できると思います。 まずこちらはペンションなのでゲストハウスみたいな、ホテルとはまた違う種類です。バス・トイレが別の場所で共用ということを、予約時は知らずに予約してしまったので注意です。結果綺麗で鍵付きなのでよかったのですが。部屋から出て、鍵を閉めて廊下を歩き、バスルームの鍵を開ける感じです。(鍵の開け方が難しい…)スタッフがいないのと、バスルームは外なので、女性1人だと心細いかも。部屋は音漏れしまくります。部屋にはテレビとベッド、タオルがあります。バルのある中心地なので外も騒がしいですが、あの街の雰囲気を身近に感じれて私は好きでした！ チェックインはオンライン、フロントなどもありません。メールで鍵の番号などを聞き、宿に入ります。ここは少し不安でしたが、入って階段を登り、右に扉がありました。貸主のかたはメールで丁寧にやりとりをしてくれます。 旅慣れた、コスト重視で旅がしたい方にはおすすめです！ 窓からの景色も素敵でした。ありがとうございました。
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

Disliked: Staff & service

No repetiré.

Para acceder, necesitas códigos numéricos, llaves y el baño se comparte.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excelente lugar
Stayed 2 nights in Jun 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estafadores

Reservé con mi pareja una cama de matrimonio, y al llegar había 2 camas individuales. No devolvieron el dinero ni ningún tipo de compensación. El baño esta fuera de la habitación (información que está bastante escondida cuando lees la info de la habitacion). Además no tienen personal físico asique todas la gestiones fueron por telefono. Literalmente una estafa para extranjeros a quien creen que pueden tomar el pelo. Recomiendo no ir.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Hemos estado muy agusto. Muy buena ubicación. Repetiremos seguro!
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pension op unieke locatie midden in het oude centrum/uitgaansgebied van Donostia/San Sebastián. Het ligt op korte loopafstand van het strand (5 min.) en ook het nieuwere gedeelte van San Sebastián is niet ver te voet of met openbaar vervoer. De hotelkamer die wij hadden was uitgerust met een klein keukentje met alle benodigdheden erin (pannen, borden en andere benodigdheden). Verder had de kamer een geblindeerde raam en dus geen uitzicht op de straat maar wel een plat dak/terras (zonder meubels). Al met al een fijn pension. Let op geen kinderen onder 11 toegestaan, voor ons werd een uitzondering gemaakt omdat ze er te laat achterkwamen.
Stayed 5 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Aug 2024