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Embassy Suites by Hilton Santa Ana Orange County Airport

3.5 star property

Photo gallery for Embassy Suites by Hilton Santa Ana Orange County Airport

Lobby
Exterior
Lobby
Lobby
Lobby

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Spa pool
  • Free airport shuttle
  • Pet-friendly
  • Restaurant
The current price is NZ$253
includes taxes & fees
31 May - 1 June

Explore the area

View map
1325 East Dyer Road, Santa Ana, CA, 92705
  • Place, Southern States University - Irvine Campus
    ‪8 min walk‬
  • Place, Pinball Forever
    ‪4 min drive‬
  • Place, Disneyland® Resort
    ‪14 min drive‬
  • Airport, Orange County, CA (SNA-John Wayne)
    ‪4 min drive‬

Room options

View all photos for 2 ROOM SUITE-1 KING BED-NONSMOKING

1 bedroom, in-room safe, desk, laptop workspace

2 ROOM SUITE-1 KING BED-NONSMOKING

  • Sleeps 2

View all photos for 2 Room Suite-2 Queen Beds-balcony-nonsmoking

1 bedroom, in-room safe, desk, laptop workspace

2 Room Suite-2 Queen Beds-balcony-nonsmoking

  • Sleeps 4

View all photos for 2 ROOM SUITE-2 QUEEN BEDS-NONSMOKING

1 bedroom, in-room safe, desk, laptop workspace

2 ROOM SUITE-2 QUEEN BEDS-NONSMOKING

  • Sleeps 4

View all photos for 2 Room Suite-2 Queen Beds-patio-nonsmoking

1 bedroom, in-room safe, desk, laptop workspace

2 Room Suite-2 Queen Beds-patio-nonsmoking

  • Sleeps 4

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for King Room - Non-Smoking

Exterior

King Room - Non-Smoking

  • Sleeps 2

View all photos for 1 King Bed Patio Non-Smoking

1 bedroom, in-room safe, desk, laptop workspace

1 King Bed Patio Non-Smoking

  • Sleeps 4

View all photos for 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

2 Queen Beds

  • Sleeps 4

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • Sleeps 4

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Roll-in Shower)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Patio

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Patio

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Patio

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Patio

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 KING 1 BDRM MOBILITY ACCESS W/ TUB NO SMOK

1 bedroom, in-room safe, desk, laptop workspace

1 KING 1 BDRM MOBILITY ACCESS W/ TUB NO SMOK

  • Sleeps 2

View all photos for 2 Room Suite-1 King Bed-patio-nonsmoking

1 bedroom, in-room safe, desk, laptop workspace

2 Room Suite-1 King Bed-patio-nonsmoking

  • Sleeps 2

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for 1 King Bed Balcony Non-Smoking

1 bedroom, in-room safe, desk, laptop workspace

1 King Bed Balcony Non-Smoking

  • Sleeps 4

View all photos for 1 King Suite Accessible Roll In Shower Non-Smoking

1 bedroom, in-room safe, desk, laptop workspace

1 King Suite Accessible Roll In Shower Non-Smoking

  • Sleeps 2

View all photos for 1 King Suite Accessible Tub Non-Smoking

1 bedroom, in-room safe, desk, laptop workspace

1 King Suite Accessible Tub Non-Smoking

  • Sleeps 2

View all photos for 2 Queen Beds Balcony Non-Smoking

1 bedroom, in-room safe, desk, laptop workspace

2 Queen Beds Balcony Non-Smoking

  • Sleeps 6

View all photos for 2 Queen Beds Non-Smoking

1 bedroom, in-room safe, desk, laptop workspace

2 Queen Beds Non-Smoking

  • Sleeps 6

View all photos for 2 Queen Beds Patio Non-Smoking

1 bedroom, in-room safe, desk, laptop workspace

2 Queen Beds Patio Non-Smoking

  • Sleeps 6

View all photos for 2 Queen Suite Accessible Tub Non-Smoking

1 bedroom, in-room safe, desk, laptop workspace

2 Queen Suite Accessible Tub Non-Smoking

  • Sleeps 2

About the area

Santa Ana

At Embassy Suites by Hilton Santa Ana Orange County Airport, you'll be 9.3 km (5.8 mi) from University of California, Irvine and 11.7 km (7.2 mi) from Fashion Island. Highlights at this Mediterranean hotel include a restaurant, an indoor swimming pool and a complimentary breakfast. .The restaurant, Sweet Spot Bar & Grille, serves American cuisine and is open for dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, Hot tub and pool loungers. 7998 square feet (743 square metres) of event facilities include 9 meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find a free manager's reception, Wi-Fi in public areas and a snack bar/deli. There's also self parking, along with the convenience of a free airport shuttle. .Places within a 15-minute drive of this 3.5-property class Santa Ana hotel include Honda Center and Irvine Spectrum Center.

What's nearby

  • Southern States University - Irvine Campus - 8 min walk - 0.8 km
  • Pinball Forever - 4 min drive - 3.0 km
  • Disneyland® Resort - 14 min drive - 18.8 km
  • Anaheim Convention Center - 16 min drive - 18.1 km
  • Disney California Adventure® Park - 16 min drive - 19.6 km

Getting around

  • Tustin Station - 10 min drive
  • Orange County, CA (SNA-John Wayne) - 8 min drive

Restaurants

  • ‪7-Eleven - ‬5 min walk
  • ‪Burger King - ‬8 min walk
  • ‪Taco Bell - ‬13 min walk
  • ‪Avatar Coffee Roasters - ‬9 min walk
  • ‪Jack in the Box - ‬3 min walk

About this property

Embassy Suites by Hilton Santa Ana Orange County Airport

Embassy Suites by Hilton Santa Ana Orange County Airport offers its guests an indoor pool, a hot tub, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have WiFi and wired Internet for a fee.

A business centre and 9 meeting rooms are available. Event space at this hotel measures 7998 square feet (743 square metres) and includes a conference centre. A vending machine, gift shops/newsstands, and concierge services are also featured at the business-friendly Embassy Suites by Hilton Santa Ana Orange County Airport. A roundtrip airport shuttle is free (available on request). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Mediterranean Santa Ana hotel is smoke free.

  • 1 building
  • 301 guestrooms or units
  • 10 levels
  • 7998 sq ft of conference space
  • 743 sq. m of conference space
  • Built in 1985
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Santa Ana Orange County Airport offers 301 accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas and includes sofa beds. Televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Santa Ana hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Exterior
Holiday Inn Santa Ana-Orange Co. Arpt by IHG
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  • Pool
  • Spa pool
  • Free Wi-Fi
  • Restaurant
4.4 out of 5, Excellent, 1,414 reviews
The price is NZ$240
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 6.70); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 6.70); wired internet (surcharge)

Parking and transport

  • Free return airport shuttle from 9:00 AM to 5:00 PM on request
  • Parking on site (USD 22 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Sweet Spot Bar & Grille

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Conference centre (7,998 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 1985
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight

Contactless check-in and check-out are available

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

Late check-out fee: USD 99

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 6.7 (rates may vary)
  • Fee for in-room wired Internet: USD 6.7 (rates may vary)
  • Fee for wireless Internet in public areas: USD 6.7 (rates may vary)
  • Fee for wired Internet in public areas: USD 6.7 (rates may vary)
  • Self-parking fee: USD 22 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 99 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6:00 AM to 11:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Orange

Embassy Suites Orange Hotel Santa Ana County Airport North

Embassy Suites Santa Ana Orange County Airport North

Embassy Suites Hilton Santa Ana Orange County Airport Hotel

Embassy Suites Hilton Orange County Airport Hotel

Embassy Suites Hilton Santa Ana Orange County Airport

Embassy Suites Hilton Orange County Airport

Embassy Suites By Hilton Santa Ana Orange County Airport CA

Santa Ana Embassy Suites

Embassy Suites by Hilton Santa Ana Orange County Airport Hotel

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Santa Ana Orange County Airport?

Embassy Suites by Hilton Santa Ana Orange County Airport offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Santa Ana Orange County Airport?

As of 24 May 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Santa Ana Orange County Airport on 31 May 2026 start from NZ$253, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Santa Ana Orange County Airport?

Yep, Embassy Suites by Hilton Santa Ana Orange County Airport has a self car park for USD 22 per night. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Embassy Suites by Hilton Santa Ana Orange County Airport?

The closest beach to Embassy Suites by Hilton Santa Ana Orange County Airport is Huntington Beach Beaches (14.9 km).

Does Embassy Suites by Hilton Santa Ana Orange County Airport have a pool?

Embassy Suites by Hilton Santa Ana Orange County Airport has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:00 AM to 11:00 PM.

Is Embassy Suites by Hilton Santa Ana Orange County Airport family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton Santa Ana Orange County Airport is a hit with families.

Does Embassy Suites by Hilton Santa Ana Orange County Airport serve breakfast?

You bet, our travelers are hooked on the free cooked-to-order brekkie here! Offered on weekdays from 6:00 AM to 9:00 AM and on weekends between 7:00 AM and 10:00 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Santa Ana Orange County Airport?

Yep, there's a free airport shuttle that runs from 9:00 AM - 5:00 PM on request.

Is there a bar or restaurant at Embassy Suites by Hilton Santa Ana Orange County Airport?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Embassy Suites by Hilton Santa Ana Orange County Airport?

Check-in begins at 4 PM. Check-out time is 11 AM.

Embassy Suites by Hilton Santa Ana Orange County Airport Reviews

Reviews

6.2
Rating 10 - Excellent. 597 out of 2048 reviews
Rating 8 - Good. 275 out of 2048 reviews
Rating 6 - Okay. 365 out of 2048 reviews
Rating 4 - Poor. 333 out of 2048 reviews
Rating 2 - Terrible. 478 out of 2048 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

5.8/10

Property conditions & facilities

Reviews

6/10 Okay

Pamela

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Not good. I understand they have a new owner. The room smelled of mould, the shower leaked and spilled over to the floor. It was raining, and near the window, the wallpaper was peeling and the water was on the floor. The room was freezing, asked for a heater and an extra blanket for me. My grandson needed more blankets and they only dropped off only sheets, next day he told me he was freezing, so had to ask for a heavier blanket. Had a tough time getting towels. Asked for a cleaning and no one came. They emptied the trash. This was the worst place to stay. Would like some refund. Do not recommend this place. The staff was good, doing there best under bad mgmt. Breakfast was good
Stayed 5 nights in Feb 2026

2/10 Terrible

Ma Agnes, Dublin

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed there for 4 nights. Key door lock didn’t work the entire time. I have to call the front desk every night to open it for me. They said they will send someone the next day to fix it but never happened. Every morning someone drilling next door. I complained and told they’re fully booked. Last night our car got broken into. I asked for help because I was traveling with my kids. Just told it’s not our responsibility call 911. It’s my first time staying here and will definitely not book this hotel again. I always book Hilton and it’s my first horrible experience. Such a nightmare! Don’t stay here! Front desk are not that helpful. No wonder it’s cheaper than the other embassy suites nearby. It’s not safe in this area especially if you’re traveling with family. Bathroom shower was gross.
Pic of our car got smashed. They have security btw.
Outside our door. 😭
Stayed 4 nights in Feb 2026

2/10 Terrible

Ky

Stayed 3 nights in Feb 2026

6/10 Okay

Wayne

Liked: Cleanliness, amenities
They need to upgrade the windows for less noise
Stayed 1 night in Feb 2026

2/10 Terrible

Hung

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty sheets. I asked to get the sheets change but never happened. They give me 1 day refund but it should be refunded the whole thing. It was gross.
Stayed 5 nights in Feb 2026

6/10 Okay

THAINA, Bronx

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The hotel is beautiful and check-in was smooth. The breakfast was delicious and the staff who prepare it were so friendly and courteous. The restaurant staff were also friendly and courteous, the food was so delicious. The only problem we had was with the housekeeping. We spent 6 nights so asked for our room to be cleaned and all they did was make the bed and throw out the garbage. We made the desk staff aware of what happened when we checked out. Also we really wanted to use the pool but the area around wasn't always clean.
Stayed 6 nights in Jan 2026

10/10 Excellent

Brittany

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff was attentive and helpful
Stayed 1 night in Feb 2026

2/10 Terrible

Roselle

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible! No heater even we asked to fix it, dirty towels. We asked for housekeeping nobody comes!
Stayed 3 nights in Feb 2026

10/10 Excellent

Haley

Stayed 1 night in Feb 2026

6/10 Okay

Joan, Millbrae

Travelled with family and small children
Liked: Cleanliness
No wifi in the room. Only wifi available was in the lobby. Also, had to run the water in the sink and tub for about, literally, 5 minutes before it got hot.
Stayed 1 night in Feb 2026

2/10 Terrible

Cierra

Stayed 7 nights in Dec 2025

6/10 Okay

Jamie

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
They are undergoing a renovation but don't tell you until you get there. I would stay away for another 6 months minimum. They also don't tell you that they only service rooms every other day and only if you go down to the front desk to request it! Only half the elevatorswork.Bathrooms have not been updated yet.upgraded yet
Stayed 6 nights in Feb 2026

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities
Great hotel with great service!
Stayed 2 nights in Feb 2026

2/10 Terrible

Arthur

Stayed 1 night in Feb 2026

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities
My stay at the Embassy Suites by Hilton Santa Ana was great. The staff was very friendly and helpful. The room was clean and comfortable.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, amenities
Nice staff, good breakfast, fun inside pool.
Stayed 2 nights in Feb 2026

6/10 Okay

Avivit

Stayed 1 night in Feb 2026

6/10 Okay

Avivit

Liked: Cleanliness
The room was fine. The air conditioner was making a very loud, grinding sound. I reached out twice and did not hear back about if/when it would be resolved and, in the end, it was not fixed. As a result, the room was stuffy and a bit too warm. The bathtub had chips and the bathroom floor had paint splatter on the floor. They had elevator issues and not all were working. One of the elevators passed me on the way up and down at least 3 times.
Stayed 2 nights in Feb 2026

8/10 Good

Aulama

Stayed 1 night in Feb 2026

2/10 Terrible

Yesenia

Stayed 3 nights in Feb 2026

2/10 Terrible

Carissa

Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This is one of the worst hotels I have ever stayed at. Don't waste your money. From the start it was bad. The elevator button to our floor didn't work we had to push it about 20 times to get it to register our floor. The keys did not work to get into the room and stopped working again after day 2. We had to get the keys remade 4 times. The A/C did not work and the front desk was not helpful they said the whole hotel was that way which was a lie. We knew other people here and theirs worked fine. The room had foot prints and paint all over the curtains. The shower was missing the liner so the floor got soaked after every shower. The TV's did not work. Maintenance had to come fix them but couldn't get one of them them to work. The hotel was unwilling to give us another room. The only thing they offered was a box fan. We would've been better off in a Motel 6.
Stayed 3 nights in Feb 2026

6/10 Okay

Kristine

Stayed 3 nights in Feb 2026

6/10 Okay

Ann

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The room is a bit outdated, but bed is comfortable and room is spacious. The elevator was an issue, buttons did not work, tried to press the floor number but didn’t light up and was stuck in the elevator for 5 mins minutes since it went opposite direction. All 4 of 5 elevator has the issue, as the 5th one was out of order. Good thing that they have use 2 complimentary drinks per day, but the bartender needs to go to some hospitality courses. Very unfriendly and rude. He should know better as he’s working for tips. Digital keys don’t work which was very inconvenient since the key card kept on being deactivate. Overall, I will probably not come back to this location unless they make a lot of improvement in room interior, fixing the elevators and have friendlier staffs.
Stayed 2 nights in Feb 2026

10/10 Excellent

Christina

Location, clean room, good sized room and the vending machine hot food was a nice surprise. It better than I expected.
Stayed 1 night in Nov 2025

10/10 Excellent

Chad

Stayed 1 night in Feb 2026

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