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Hotel Californian

5.0 star property
Stylish beach retreat with outdoor pool

Photo gallery for Hotel Californian

Outdoor pool, pool loungers
Reception
Couples treatment room(s), steam room, body treatments, aromatherapy
Terrace/patio
Premium bedding, minibar, in-room safe, individually decorated

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Breakfast available
  • Room service
  • Gym
The current price is NZ$1,647
includes taxes & fees
31 May - 1 June

Explore the area

Map
36 State Street, Santa Barbara, CA, 93101
  • Stearns Wharf
    ‪6 min walk‬
  • Santa Barbara Harbor
    ‪9 min walk‬
  • Santa Barbara Zoo
    ‪4 min drive‬
  • Santa Barbara, CA (SBA-Santa Barbara Municipal)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed (Sevilla)

Room, 1 King Bed (Sevilla)

Room, 1 King Bed (Sevilla)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Sevilla)

Room, 2 Queen Beds (Sevilla)

Room, 2 Queen Beds (Sevilla)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • City view
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed (Sestina)

Room, 1 Queen Bed (Sestina)

Room, 1 Queen Bed (Sestina)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • Ocean view
  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Sestina)

Room, 1 King Bed (Sestina) | View from room

Room, 1 King Bed (Sestina)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • Ocean view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Tagerinn)

Room, 1 King Bed (Tagerinn) | View from room

Room, 1 King Bed (Tagerinn)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Free cots/infant beds
  • Mountain view
  • 62 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Sevilla)

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 Queen Bed (Sevilla)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • City view
  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds (Granada)

Room, 2 Queen Beds (Granada)

Room, 2 Queen Beds (Granada)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • Mountain view
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Cordova)

Room, 1 King Bed (Cordova) | Bathroom

Room, 1 King Bed (Cordova)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • Ocean view
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Sestina)

Room, 2 Queen Beds (Sestina)

Room, 2 Queen Beds (Sestina)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • Ocean view
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Magellan)

Premium bedding, minibar, in-room safe, individually decorated

Suite (Magellan)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • Mountain view
  • 119 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Granada)

Room, 1 King Bed (Granada)

Room, 1 King Bed (Granada)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • Mountain view
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Granada)

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed, Accessible (Granada)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • City view
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Sevilla)

Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Queen Beds, Accessible (Sevilla)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • City view
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Sevilla)

Room, 1 King Bed, Accessible (Sevilla)

Room, 1 King Bed, Accessible (Sevilla)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • City view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Almeria)

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed, Accessible (Almeria)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Almeria)

Room, 1 Queen Bed (Almeria)

Room, 1 Queen Bed (Almeria)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • City view
  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Almeria)

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed (Almeria)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Almeria)

Room, 2 Queen Beds (Almeria)

Room, 2 Queen Beds (Almeria)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • City view
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Cordova)

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed, Accessible (Cordova)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • City view
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Sestina)

Room, 1 King Bed, Accessible (Sestina) | View from room

Room, 1 King Bed, Accessible (Sestina)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • City view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Santa Barbara

A luxury stay in the heart of Santa Barbara awaits you at Hotel Californian. Within just a 10-minute stroll, you'll find popular attractions like Stearns Wharf and Santa Barbara Harbor. Highlights at this beach hotel include 3 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include deep-tissue massages, Swedish massages, detox wraps and body wraps along with access to the steam room. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the free kids' club, gym and pool loungers as well as access to bike hire. Added amenities include a coffee shop/cafe and laundry facilities. Full breakfast is available daily between 7:00 AM and 1:00 PM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this 5-property class Santa Barbara Beach hotel include Santa Barbara Zoo and Santa Barbara Bowl.

What's nearby

  • Stearns Wharf - 6 min walk - 0.5 km
  • Santa Barbara Harbor - 9 min walk - 0.8 km
  • Santa Barbara City College - 11 min walk - 1.0 km
  • Santa Barbara County Courthouse - 3 min drive - 2.4 km
  • Santa Barbara Zoo - 4 min drive - 2.7 km

Getting around

  • Santa Barbara Station - 4 min walk
  • Santa Barbara, CA (SBA-Santa Barbara Municipal) - 18 min drive

Restaurants

  • ‪Jeannine’s American Bakery & Restaurant - ‬2 min walk
  • ‪Chad’s - ‬6 min walk
  • ‪Finney's Crafthouse - ‬1 min walk
  • ‪SB Biergarten - ‬2 min walk
  • ‪Santa Barbara Roasting Company - ‬6 min walk

About this property

Hotel Californian

Stylish beach retreat with outdoor pool
Hotel Californian offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

Business amenities include a business centre and meeting rooms. A library, a terrace, and a complimentary children's club are also featured at the luxury Hotel Californian. For a fee, parking is available.

This 5-star Santa Barbara hotel is smoke free.

  • 121 guestrooms or units
  • 4 levels
  • 3 buildings
  • 3 dining venues
  • Conference rooms
  • Built in 2017
  • Kid's club (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Hotel Californian offers 121 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay-per-view films.

Bathrooms include baths or showers, bathrobes, slippers and designer toiletries. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, Swedish massages, facials and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

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The price is NZ$749
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Property amenities

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (USD 55 per night)
  • Covered valet parking on site (USD 55 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 1:00 PM for a fee: USD 8 to 22 for adults and USD 5 to 18 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Things to do

  • Bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Library
  • Outdoor pool
  • Private wine tours
  • Wine tasting room
  • Wine tours

Family friendly

  • Children's games
  • Free children's club
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 200.00 per accommodation, per stay, plus a deposit of USD 200.00 per stay
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 52.28 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • In-room bottled water
  • Internet access
  • Newspaper
  • Phone calls
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 8 to 22 for adults and USD 5 to 18 for children
  • Covered self-parking fee: USD 55 per night
  • Valet parking fee: USD 55 per night (in/out privileges)
  • Pet deposit: USD 200.00 per stay
  • Pet fee: USD 200.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. 

Property is also known as

Hotel Californian Hotel Santa Barbara
Hotel Californian Hotel
Hotel Californian Santa Barbara
Hotel Californian Hotel Santa Barbara
Hotel Californian Hotel
Hotel Californian Santa Barbara
Californian Santa Barbara

Frequently asked questions

What is the cancellation policy at Hotel Californian?

Hotel Californian offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Californian?

As of 10 May 2025, prices found for a 1-night stay for 2 adults at Hotel Californian on 31 May 2025 start from NZ$1,558.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Californian?

Yep, Hotel Californian has a covered self car park for USD 55 per night.

Are there any beaches close to Hotel Californian?

Yep, Hotel Californian is a short 18-minute walk from Leadbetter Beach. Fun beach activities include surfing, parasailing and kayaking. You can also find motor boats and boat tours.

Is there a spa on site at Hotel Californian?

Yep, there is an onsite spa at Hotel Californian. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Hotel Californian have a pool?

Hotel Californian has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Hotel Californian?

Hotel Californian features a full-service spa, an outdoor pool and 3 restaurants. All guestrooms come with premium bedding and espresso makers.

What makes Hotel Californian a romantic place to stay?

Couples spa treatments and winery tours, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hotel Californian.

Is Hotel Californian family-friendly?

You bet! With amenities such as a free children's club and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hotel Californian is a hit with families.

Does Hotel Californian serve breakfast?

Sure does, full breakfast is served daily between 7:00 AM and 1:00 PM.

Is there a free airport shuttle available at Hotel Californian?

No, Hotel Californian does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Californian?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Californian?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at Hotel Californian?

Dogs are welcome at Hotel Californian, with food and water bowls on offer.

Hotel Californian Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 658 out of 883 reviews
Rating 8 - Good. 129 out of 883 reviews
Rating 6 - Okay. 54 out of 883 reviews
Rating 4 - Poor. 29 out of 883 reviews
Rating 2 - Terrible. 13 out of 883 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique luxury with european style.
Stayed 1 night in Apr 2025

10/10 Excellent

Bethany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here! It was the perfect trip!
Stayed 4 nights in Mar 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel & spa. Everyone on the staff was extremely helpful and nice. It’s walking distance from everything, beach and state street.
Stayed 2 nights in Feb 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay. Nice staff will return
Stayed 1 night in Feb 2025

10/10 Excellent

Mac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

4/10 Poor

Sindia

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Nvard

Stayed 1 night in Nov 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Nikolai

Stayed 2 nights in Nov 2024

10/10 Excellent

Jeremiah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Location and Decor was perfect. First Class Experience!
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel R, SLc

Travelled with partner
Liked: Cleanliness, amenities
Very clean, comfortable beds. Rooms were great.
Stayed 4 nights in Nov 2024

10/10 Excellent

Nicholas

Stayed 2 nights in Oct 2024

10/10 Excellent

Alexsander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
like it
Stayed 2 nights in Oct 2024

10/10 Excellent

Kazem, Los Angeles

Stayed 1 night in Oct 2024

6/10 Okay

Pigi

Liked: Cleanliness
Disliked: Staff & service
Beautiful property very centrally located I didn't find our stay to be over the top even though we paid a lot to be there. We tried to play cards one night no one could help. We tried to order dinner to the patio one night no one could tell us how to do that either. We ended up just ordering Uber. Not the service I was expecting in such a high end hotel.
Stayed 4 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in a great part of town. Easy access to restaurants, safe and friendly staff
Stayed 1 night in Oct 2024

10/10 Excellent

Luis G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Sarah

Liked: Cleanliness

Not so much

The rooftop hot tub that we were looking forward to was out of service ☹️ Disappointing considering the luxury price tag for our stay
Stayed 3 nights in Sep 2024

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Samson

Stayed 1 night in Aug 2024

8/10 Good

Lindsey

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

Diane

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We paid $1400 for our room and I would not say this was a $1400/night experience. First the staff forgot to tell us our room was ready. Then I went to use the shower and it had dirt on the wall and the shower curtain so our $1400/night room clearly had not been cleaned. Lastly we had appointments at the spa. There were no amenities and we were supposed to have specialized treatments but just ended up with basic massages. Save your money and go to the Ritz.
Stayed 1 night in Sep 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024